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Xiaomi India Complaints & Reviews

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Last updated Feb 16, 2024
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Xiaomi India reviews & complaints page 126

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Address:400101

Hi,

Reference Number: WOIN[protected].

I had submitted my device Mi Mix 2 on 23rd june 2018, the day when i had submitted the device it was in a working condition only display was faded due to water damage.

I am sure my mother board was not damaged and was in full working condition. Borivali Service center sent my device late to bengaluru due to which my device might have caught rusting. br...
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S
Sudhakar Shrivastav
from Noida, Uttar Pradesh
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my xiaomi redmi 5 phone defective piece

Address:Buxar, Bihar, 802101

I purchased xiaomi redmi 5 phone in March 2018 . Their front camera getting dusty after 15 days, Then I visited at service center and they clean the dust. But after 10 days again front camera gets dust over it . Again I visited service center again they clean .After 10 days again font camera get dust over it and again i visited service center ...so this phone is defected .. and want to replacement...
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P
Prakash Alok
from Dhanbad, Jharkhand
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regarding charging problem in redmi note 5 pro

Dear Sir/Madam
This is to inform you that I had brought your RedMi Note 5 Pro from Flipkart. Sir from the first-day phone gets switched off automatically when charging. During this I am unable to utilise it to make and receive important calls and messages, because of this importance of this phone is getting reduced.
Sir, at first I had thought that this problem is just a software bug and it can be resolved by the new update....
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P
Pranay Krishnan
from Mumbai, Maharashtra
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delay in installation of mi tv 4a 32"

Address:Mumbai City, Maharashtra, 400071

I have purchased the Mi TV 4A 32" from the Mi Home store on 15/07/2018. As per directions I had called up the CC cell and registered for an installation of the TV. I was given the slot of 17/07/2018: 6-8 PM and told that the installation agent would contact me and come by that.

On the 17/07/2018, I did not receive any communication from either Xiaomi or the agent. I called up up the CC number and they told me to wait till the...
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A
aleem786
from Idukki, Kerala
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order without delivery cancelled

Website:www.mi.com

My order : [protected] order on mi India and shipped by Flipkart By Ekart courier I'd : Xmip[protected]
has been rejected by courier and canceled not delivered, immediately deliver to the concerned address, at kamareddy - 503111

The order arrived at nizamabad hub 503001

Where I requested nizamabad courier hub person but no order delivered even i told him I can pick up from city then also order rejected,...
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P
poojakothare
from Chennai, Tamil Nadu
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mi tv installation need

Address:Mumbai City, Maharashtra, 400061

I just bought Mi Led Smart 4A 80cm (32) from TU Retail service pvt ltd, Infiniti Malad West, Mumbai dated 17/07/2018.

I was instructed to call on the customer care number [protected].

I must it is the worst experience after sales...from 7 pm to 7.50pm...I have been just being transferred to the so called TV department...and for the past 45 minutes no one even answered ...I need the installation .
why are...
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S
Shivdayalv123
from Pundri, Haryana
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phone work not properly

Address:Panipat, Haryana

My phone is Redmi note 4 in 64gd memory and 4 gb ram .last few days my phone work not properly i face lot of problem. When i purchase this phone after two month i face problem in data cable two time change it then it work not properly. So I say many problems in Redmi phone .This problem regarding I don't like it phone. Yesterday when I update my phone in new version then I can't call any person then I will reset my phone and today I can't...
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E
express39
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mi tv 4a not installed

Address:673303

I have purchased mi tv, delivered on july 16. And alloted installation 17 th 6 to 8 pm. But no one came or even called. When i dial customer care after one hour waiting one executive talked me for another one hour, but he cant help me. He knows nothing about it!!!, But he tkld me i cant open it. What i can do. How much day i have to qait. Number one poor service....
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I
immanuel arul singh
from Madurai, Tamil Nadu
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redmi 5a not delivered

Address:624710
Website:buy.mi.com/in/user/orderView/5180629386723139?type=17

I have ordered a Redmi 5A mobile on june 29th with online payment. The item which has ordered is still not delivered to me and no one contacted me. i have contacted both mi customercare and delivery partner both of them not give a proper reason. so kindly solve the issue as soon as possible.

complain ON[protected] WOIN[protected]

complainon[protected] ID WOIN[protected]...
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K
khyatibansal
from Pune, Maharashtra
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mi 4a 32 inches tv

The Tv was delivered to me last week and was supposed to be installed on July 14, 2018. After repeated complaints to Mi India and phone calls to their customer support, all i get is a patient reminder to wait. The TV is lying sealed in a box useless without installation. Such pathetic after sales service. I suggest everybody to kindly refrain from buying Mi TVs...
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I
ISHWINDER PAL SINGH
from Patiala, Punjab
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refund not done yet

Website:Mi.com

Order number [protected]
Payment amount 13999
Date 13 april 2018
Payment was done but order got cancelled
Since then they are saying that they didn't recieve any money so refund is not possible
But money has been deposited and bank has confirmed
They are giving me a reference number to raise a disput in bank but bank is saying that thus type of number does not exist and go to merchant
Amount...
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A
alokvky067
from Hyderabad, Telangana
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re:mi service center (tvse)

Address:Hyderabad, Telangana

Adress:Plot No. 44 & 45 Opp. Mercedes Benz Showroom, Near Madhapur Police Station, Kavuri Hills Rd, Kavuri Hills Phase 1, Madhapur, Hyderabad, Telangana 500081

In above service center i submit my mobile number Redmi Note 3 for charging connect /disconnect issue . They told that 1st charging port need to replace and come after 2 hours, I came still issue not resolved and i paid Rs 650/- after that they told 2nd battery issue...
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C
ChetAn NaGeshwar
from Khamgaon, Maharashtra
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refund not get

Address:444303
Website:Www.mi.com

I had ordered redmi 5a on date 29/6/2018
It was cancelled by the mi store, i calls to costomer care they told me u did payment after time out of payment but i did payment on 12:04 oclock flash sale starts 12 pm, Still they are saying that they got payment late forget it its ok i understood There will be a problem of the server, but I used to refund 7 days, but I have not received a refund till now, I have complained several times Did...
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O
O55maity
from Kolkata, West Bengal
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very very bad mi service center ekdalia road kolkata.

Address:XMIN1435

I am Santu Maity to day i m going to ekdalia rd Kolkata mi service center, for my 3s prime mobile serving for charging issue.
A lady check & inform me its sub board issue, & its needs to be replace . I also give her permission .
But when she delivered the ph its totally damage. the screen was broken. I have a bad experience of this service center....
+3 photos
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A
Alok Ahuja98
from Mumbai, Maharashtra
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cashback of the order placed has not been received

Address:Bangalore, Karnataka

Recently I bought MI TV recently I bought MI TV from mi.com and on the 4th anniversary of the company it was displayed on the app that SBI customers using SBI debit card to pay will get rupees 500 cashback I have contacted SBI customer service and MI customer service but no one is answering my queries and they both are blaming each other I am messed up and my amount has not been returned yet please help me out.
I am enclosing the message...
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Nilesh Gorle
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

installation engineer didn't come till the time

Address:Pune, Maharashtra, 412207
Website:mi.com

I have purchased 43 inch MI TV and submitted request for installation for slot 6PM to 8PM.
The Installation person called me at morning, as this was not my slot.. and, I was in office, nobody was at home. I explained him whole situation and told him about booking slot also. He said he will come on booking slot time.

At the evening, I called him 10 times, but his phone was switched off . Such a irresponsible people, I...
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Vinayak Soni
from Mumbai, Maharashtra
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mi smart tv 4a

Address:Mumbai City, Maharashtra, 400064

It's very annoying and to write about the concern which I have.

I have taken new mi smart led TV 43 inch and got the delivery on 12tg July from that day I am trying to get the installation request.

But unfortunately as the process is mentioned through that the OTP is not generated so I called your customer care number and I spoke to Ms. Shurbi and she has given me the assurance that on 16th July 2018 the service...
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kirankumar Lilare
from Pune, Maharashtra
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money not received on my bank account

Address:Pune, Maharashtra, 411061
Website:www.mi.com/in

I purchased the RedMi Y1 mobile on 13th July, did the 8999.00 transaction through UPI.
and after some time I Cancelled my order.
In MI Website it is showing the amount is refended, but i didnot recieved the amount nor the email I got from the MI, regarding the cancellation of my ordered phone.

Please refer the screenshot for the same....
+1 photos
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Priya.Sharma
from Bhubaneshwar, Odisha
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unethical charges

Address:Kolkata, West Bengal, 700061
Website:[email protected]

Dear Sir,

Subject in details : Refusal to entertain faulty charger problem and faulty USB cable of the charger within the warranty period with service description as “ out of warranty “ and damage of above mentioned part by end user ( Priya Sharma) by MI service Centre (Infotel Services . New Alipore, Kolkata, West Bengal ) (Service Record Copy Attached)

I would like to raise a complaint against MI mobile...
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Rana abhishek
from Samrala, Punjab
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phone get blast

My phone (mi note 3) gets blast when i place it on charging .

My phne have 73% charge but i place it on charging when the phone is reaches 84%, gets very hot and produce pleasent smelly smoke and gets blast the screen of the phone gets crash and all parts and spare are burned. charging cable is not working i think this is also harmed.
So please register this complaint
Thank you....
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