Xiaomi India Complaints & Reviews

Hello this is swedha, reporter from news today, chennai. I have ordered redmi 5a today which was a pre order and i paid for the product through debit card. First it said the transaction failed so tried for the second time and it was successfully transferred the second time. When i fortunately checked the balance i came to know that it has been transacted two times which means you have deducted rs 13, 998 for one product, i received mail which...

Today i'm visiting mi center for my mi max. I facing the problem of my phone camera for that today i visit the care they take a hour and told me that need to change the camera, i asked them if what happen my if camera not work after change then they say that we will find the main problem. Means camera not working that does not mean you change my phone camera at least try to find the main problem. Care center kancharapara west bengal....

Hi Team,

I am using your Redmi note 4 since 9 months recently I had a very bad experience with your customer service as I was facing some software issue with my handset so I called your customer care number and the executive told me this is a software issue you need to go to service centre for that when I went my near by service centre ( Maahir Enterprises Shop No-F/Wz-261
Main Najafgarh Road, Near Metro Piilar
No-669...

I have purchased red mi note 4 through amazon last year
It was working good, but on tuesday morning i found its screen damaged without any reason

I went on service centre and they said that its screen and touch both will be changed which will cost 3400 rs.

The phone has not completed only one year and having big problem and huge expenses

I request you to see this matter and revert
br...

Plz send confirmation sms other wise put one case on your componey this is fake r rt plz give my money back other wise give me mobile. This is important plz refund.
Redmi note 5 for 100ruppe plz i'm requesting plz provide them other wise defintly put one against yours company strictly. So plz give compermation msg other wise i will see u.

I'm hope ur company goood company. I love lot o[censored]r company....

Orderno [protected] i had ordered mi note 5 pro and i had made an online payment but since the ordered got cancelled i dont see any refund initiated until now. If I have given the money I should know what all process is going on but i have no communication since 8th june regarding the refund and inhave been calling customer care they tell me to just wait or they have some technical issue not able to fetch anything or on mails they say...

Order ID:[protected] . On receipt of the package i reported that the product was not there in the box, your customer care on the same day asked my to send all the pics of the box and raised a complian. After repeted follow up from my side, your team after 8 days reverting me that the package was intact at the time of delivery. Hence, the complain is closed, . Further, they advised me to speak with the delivery agent. However, I am not...

By keeping flash sales and not making phones available to common people who take out time from busy schedules, redmi hitting axe on owns foot. U r irritating and depressing on duty people by flash sales and non availability.. People want to buy things for happiness not to get the mood off by flash sale.in the end we r ready to pay money and we are not buying it for free.. Many people want to buy redmi phones but flash sale is disappointing...

Greetings to all of you at Xiaomi, I bought a Xiaomi phone with someone in Togo when i returned from to my country Nigeria i wanted to login with my MI account but this is difficult as i don't have access to the old account and the phone has been locked. Here is the IMEI of the phone [protected] and [protected] Xiaomi note 5. And the security key provided by the phone is 3C#1TCYMSX6V#1.I will be greatiful if my phone will be opened....

My mobile is facing problem of charging and there is no voice incoming and out going. When i visited the service centre (Rj chowk delhi-bmpc) on 19.06.2018 at 13:15 pm. They asked me to pay rs.350 in respect service charge. I told them that my set is in warranty period (Dop: 28.12.2017) but they refused me to solve the problem and charged rs.118 (100+18gst) to return me the set. Mr. Pardeep kumar is visiting my case and the service center...

I updated my redmi 4a mobile with the latest miui update recieved on my phone.But post update my phone which never had a screen lock was locked automatically by a screen lock .so i am unable to use the mobile and when reached the customer care they want me to reset the phone to unlock the phone.I lose all my data for which i dont even have a backup.The question is why shall i lose all my data for a problem or error from their side.I contacted...

I purchased mi y1 on 29 may 2018 that was band automatically and it was heating also to much. I aslo fill complaint on mi customer care but there is not proper solution provided. I am so sad and so upsate for that product. Amount of phone is 8999 we are middle class people how can i buy new phone daily we contribute rupe to buy phone and mi give us that kind of service i can't belive. I want repacement or otherwise i want my money back. As...

I ordered mi note 5 with exchange but delivery boy denied to take the exchange phone saying screen have a scratch. Phone was returning to the warehouse.
Customer care agent says when the phone reaches warehouse refund is processed. Returning service is started on june 7 and on 16th june i recieved a mail that phone was delivered to you successfully.
They cheated me.
Order no - [protected]
Email id - [protected]@gmail.com...

I bought mi note 5 pro in first sale.
But the problem is my handset is not getting the miui 9.5 update.
Yesterday moui 10 beta version was announced for mi note 5 pro, so should i wait for a year or more for this update?
Even tough mi 5 phone have got such updates.
Did i made a wrong choice of brand for mobile phone. Please resolve this issue as soon as possible.
Its getting worse as lower range and software...

Sir,

I have purchased mobile phone : model xiomi redmi 4 3gb + 32gb
From naman agency, ahmedabad on 3rd april, 2018 by paying cash payment of rs.8500.

Within 7-8 days from the date of purchase, problem started in phone like : hanging, heating problem, charging so late, fm radio not proper work.

I have immediately contact naman agency from which i have purchased mobile phone. They told that,...

Complaint regarding non-replacement of charging unit and the mi 2-in-1 usb cable under warranty.

I purchased the handset with imei 1 : [protected] vide bill dated si/5511 dated 15.02.2018 from m/s mahalakshmi collections 2017-18 #125/31, 11th main road, 33rd cross, 4th block, jayanagar, bangalore - 560 -011.

The handset stopped working on 13.06.2018. The charger was not charging. Waiting for a day, i took...

Dear sir,
I ordered a redmi 5a phone from redmi store on 7th june. But due to wrong delivery address i had to cancel the product. Then i contact to redmi customer care and they said that you will get your refund within in 5 to 7 days. But i didn't get it till now. I again call in customer care service then they increase the time of refund. They are not giving the proper solution i. E when i will get my payment back.
My product...

When i play video songs or films whether online or offline video lags. For this concern i already visit service centre for three times but no problem was solved. They only change mobile software one time and second time they replace cable which connects main board with sub board. I was unhappy with redmi y1. This phone is defective. Services given by xiaomi service centre was very bad. They donot hear my complaint....

Hello mi india
I am currently in miui 9.5.11 and i was expecting an update which you promised to release on late may, but as of now no update is there, then you changed the date to early june and today mid june has been strted and there is no update still. I am having a lot problems regarding performance, camera and charging of my hanset and i can only look on you to give me an update with all problems resolved, not been able to use...

I have receive my tv screen broken. I raised the complaint woin[protected]. I didn't receive any call /sms/email from them. When i contact customer support they don't have any answer regarding the status. The only answer i got is "please be patience". Every day they are telling backend team will call me in 24 hours. But they never called me to update the status.
I don't have option also to track the status. There is no escalation...