Xiaomi India Complaints & Reviews

Dear concern,

Name : arul ilakkiyan
Order no :
Mobile no: [protected]

Today a 43 inch mi tv has been delivered to my home @ 4.30pm, the behaviour of the blue dart courier guys are very horrible, which is unacceptable. I need a necessary action against those rude guys.

While ordering the tv there was not space to indicate the floor details then how can the courier guys expect the same from us, whether it may be ground or first floor, his duty is to deliver the product, then how can he refuse the same. Since my mom only was there in the home, she requested them to deliver it to my home @ first floor. Most horribly, while entering the home both of the guys came and knowingly stomped the product forcefully on the floor with unnecessary words & said thermocole is protected, nothing will happen. How can they say it.??? Till now i didn't opened the product, i will plan the installation by next day will see the condition of the tv while your demo person visits my home. Let see. If it will be damaged condition, you guys will face the extreme consequences for the unfortunates things happened to my mom. Let's see...

The mobile no of the rude blue dart courier guys is[protected].

Thank you..

My redmi note 3 not start up. If chager plug in red light blink. I reach imphal sevice center, they said it require mother board replacement. After some time they call me and return me my mobile. Start up is ok but speaker not working. I complain about not working speaker. They told it required replace a new one charge rs 1000 above.
My complaint is why speaker should replace? It work properly before.

I purchased tv 43 inch from mi home madhapur store located in hyderabad telangana.. Its been 5 days i have raise the installation request daily iam information to customer nobody responding proper when i asked about technition showing its shows mi store staff are least bother about the complaint even customer care employees are not helping in the installation process, we calling customer care more then 10 times since last 3 days. Kindly do needful.

I submitted my phone with touch issue

1. A person say they will not repair the pone and inform that they will charge 3.5k though it is under waranty. So pay him 2.7 k and he will help

He was so true. His name is yousuf and the company is do so.

2. I submited the phone and they simply formatted the phone and return to me

3. Then compain the customer service they said to get the job reference number

4. The person refuse in service center who said to come on monday.

5. I went back to get the job reference since i didnt trust they gonna repair on monday and asked the job reference number

6. He said will not repair the phone and started making excused

My phone is still under warranty and he refused to change the touch pad.

Mix 2 purchased in february 2018 now screen not working, i went to goregaon service centre, they said me water content inside we couldn't repair, we send to gujrat they would call you and you will be pay cost of repairing, without open mobile not any iinvestigation they decided you are folty nd guilty, i say all totally fraud company don't buy any products this cheap company..

The handset was dead on last day of warranty in evening after the service center was closed. Contact was made to the customer care but denied to register complaint. Kindly register the complaint and provide the solution as it will be chargablle from tomorrow onwards.

Handset imei no [protected], [protected]
Billing date: 27 june 2017
Invoice no : faaozk[protected]

Consumers contact number: [protected]

I have purchase xiaomi mi5 model x000tqn1db imei no. [protected] on the date 30, /05/2018 from amazon online store. After using 2 month screen display issue occured n this device therefore we have show the device service center (Globle service center rajapeth amravati) tecncian without dignose device and demand charge of display while my device is in warrenty period they refuse to accept device the device is not physical or liquid damage service center visit date 23/05/2018
I want properly repair or replacement without any cost.. As per mi warrenty policy

Service center not provide service demand charge 4000 rs for display repairing

Not resolve matter till date...

I have submitted my handset (Redmi note 4) at the service center on 25 june 2018 (Service order: wxin[protected] i had not getting any updates from there side when am trying to contact them they are not attending the phone. When i contact the xiaomi customer care they told me that me service order has been cancelled. I need to get my phone repaired so please do the need full. This is the first time am having a bad experience with xiaomi.

I am using xiaomi redmi 5 model
Yesterday i did format my phone and all the settings are in factory setting mode... After that when i am making video call using any app (Whatsapp, duo) and keep my phone in landscape mode... Other person see my inverted video.
I tried auto rotate both in off and on mode but issue is same.

Miui version-
Miui global9.5/9.5.14.0 (Ndamifd)

Android version-7.1.2n2g47h

Please help me with this issue

Dear sir,

This is paramasivan from tenkasi, tirunelveli dist, tamil nadu..

We have some technical issue on mi the 4a 43inch ie patch wall is not appearing on home screen. And some more issue also there. I would like to inform that it's under warranty period. It's only the months is passed

So i request you to process the complaint and solve the problem as soon as possible

Thank you

C. Paramasiva
[protected]

Hello, order number: [protected]. I have ordered mi earphones basic black (1), mi usb cable 80 cm (Fast charging) (2) and mi ir cable set-top box (Stb) controller, after a week earphones stopped working and one of the ear phone is not responding, i have called customer care and they asked me to visit the nearest service centre for replacement, i went to 6 different service centres and they don't have stock, even the ir cable is also not working, they don't have stock for it cable also and the are not sure when they are going to get that available, as a e commerce company if a person is facing issues with in the return period am supposed to get the replacement to my door step, in-spite of that xiaomi asking us to visit nearest service centre, this is not a mobile/tab to walkin to the service centre, and i have been checking with the service centres from past week, this is really frustrating, xiaomi cs is worst, i do not want any replacement for these two products as i have bought another earphones as i need it, i need refund for the mi earphones basic black (1) and mi ir cable set-top box (Stb) controller asap, please don't buy xiaomi products directly from xiaomi store, buy from flipkart and amazon, their cs is awesome.

I hv purchased mi 43 inch tv in flash sell dated 15.6.18 thru mi stores online. I received the tv also neatly packed on 18.06.18. As per xiomi india they will send their representative or tie up visit schedule as per customer convenience with in 48 hrs of delivery. The pack has to opened in front of their person else guarantee will not stand.in my case visit scheduled on 21.06.18 which did not happen i did not receive any call from mi india or their representative. What was reason i do not know. I was talking and mailing to their customer care every day. Same thing no call, no service. Since then i am calling and mailing daily but i am not getting proper schedule only getting fake commitments, apology, with shortly and earliset assurances. But nothing is moving ahead. Today almost two weeks are passed and i do not know when it will happen. Please let me know what to do. I will have to try the installation of my own where i loose the guarantee in case of any issue with the piece. My money is blocked. Order number: [protected]

I'm trying to unlock my bootloader since 13 days it displays unlock after 360 hours and yesterday i tried to unlock but the timer resets itself and shows again unlock after 360 hours. I want to unlock my bootloader for development purpose so please help me to unlock bootloader of my redmi note 5 pro. My mi account number is [protected]. Thanks in advance.

I purchased redmi note 5 pro on tue at sangeetha stores indiranagar, i realised that the directly goes to home screen without asking any android installation like which country or insert sim etc etc... Same time i purchased redmi 5a and i saw each time i switch the phone it keeps asking for android installation or basic queries... Both the phones i haven't inserted sim as i was waiting for 4g sim. Please help me out with this issue. I deeply feel i was cheated with phone.

I purchased MI note 4 as on a particular date. After some months while using phone suddenly phone itself switched off. I went to service centre for the same. They took the phone and checked. They informed us that the phone has suffered from liquid damage but originally it was not. The phone was IN warrenty and they were charging Rs.3609 for the same. We complained for the same in Consumer Forum as they were charging costs unconditonally. As the company is good for the phone manufacturing but the service centres are BOON in the name of company. They take so much time in checking the phone and WASTING the time of consumers. I mean seriously the company should work on the services rendered by you. We are totally DISSATISFIED with the services of the company. After all this, I seriously recommand NOT TO BUY MI PHONES.

Good evening sir/madam,

This is Rasool, I get one offer in redminote.in in this website, that is Redmond note, offer given, I done payment in Paytem, I got order confirmation and payment successful, but msg yet not get, so this is fake or true, pls confirm me, or give msg, other than I will go for justice.

Thanking you.
Rasool

Hello this is swedha, reporter from news today, chennai. I have ordered redmi 5a today which was a pre order and i paid for the product through debit card. First it said the transaction failed so tried for the second time and it was successfully transferred the second time. When i fortunately checked the balance i came to know that it has been transacted two times which means you have deducted rs 13, 998 for one product, i received mail which says that i have paid for only 6, 999.. Please see what's wrong and refund the extra rs 6, 999 you've transferred.

Today i'm visiting mi center for my mi max. I facing the problem of my phone camera for that today i visit the care they take a hour and told me that need to change the camera, i asked them if what happen my if camera not work after change then they say that we will find the main problem. Means camera not working that does not mean you change my phone camera at least try to find the main problem. Care center kancharapara west bengal.

Hi Team,

I am using your Redmi note 4 since 9 months recently I had a very bad experience with your customer service as I was facing some software issue with my handset so I called your customer care number and the executive told me this is a software issue you need to go to service centre for that when I went my near by service centre ( Maahir Enterprises Shop No-F/Wz-261
Main Najafgarh Road, Near Metro Piilar
No-669 Uttam Nagar, Delhi 110059) they check my phone and said this is a liquid damage we need to change mother board & as it is a liquid damage so we consider it out of warranty you have pay amount then only we update software. I said all hardware is working fine then why I will pay this amount. This is software issue you just update the software it will be fine. They said no we have to change your mother board first then only repair it. They are just trying to fool me but I deny for that then I went to near by phone repairing shop person told me this is a software issue only you have to pay 200 only and it will be fine.So I gave 200 to that and my phone is working fine. NOW MY CONCERN IS WHY SERVICE CENTRE EMPLOYEES FOOLING PEOPLE.

SUCH A PHATHATIC SERVICE YOU'RE GIVING.

I paid 200 rupees for my inwaranty mobile phone because of service centre employees were trying to fool me.

I want my serious action against them.

I have purchased red mi note 4 through amazon last year
It was working good, but on tuesday morning i found its screen damaged without any reason

I went on service centre and they said that its screen and touch both will be changed which will cost 3400 rs.

The phone has not completed only one year and having big problem and huge expenses

I request you to see this matter and revert

Regards
Dinesh sharma
[protected]