Xiaomi India Complaints & Reviews

My phone (mi note 3) gets blast when i place it on charging .

My phne have 73% charge but i place it on charging when the phone is reaches 84%, gets very hot and produce pleasent smelly smoke and gets blast the screen of the phone gets crash and all parts and spare are burned. charging cable is not working i think this is also harmed.
So please register this complaint
Thank you....

I bought a 55inch xiomi television set from their store at kurla pheonix mall.
After delivery called the installation number as directed by the store people.
I took leave from work on the scheduled installation day and they did not arrive .
I called up the customer care number at 11.50am to complain that no one arrived on their 9- 12 slot .She argued and did not register any complain till 12.
Despite all this my...

Service order number : WXIN[protected]

Hi team,
I have Xiaomi redmi note 4 device with me bought in april 2017.
Yesterday I went to mi service center located in Indiranagar banglore. and had my touchscreen replaced because it was broken because of a minor accident 2 months back.

Now while your people were replacing screen they asked me sir your charging port is damaged it needs to be changed...

Due to malfunctioning of Proximity sensor not able to see or make conference call, reject call or receive a call.
Screen goes blank (Black out).
No function can make the handset OK till opposite side caller disconnect the call and there after Delay in resume.
Poor show of handset.
Customer service is not good.
Video is attached
Handset is just 15 days old and required to be replaced....

I have one Xiaomi Mobile Note 4. I already done insurance from xiaomi invoice no is [protected]. But yesterday my mobile charging part was dipped in water and after that i got problem in charging. When i visit your service center. He totally denied to repair my mobile under warranty even my insurance from xiaomi was also punched for all type of damages. Kindly suggest and reply as soon as possible. Its tottaly worthless for me . If i paid...

When it comes to your cellphone its amazing because of its features, quality and pricing but your service is pathetic, My cell screen broke so i got it changed after few days then i started having problem with display the very next day so i went to your service center so that it can be corrected and now they said its your motherboard display.. so i got it checked again they said its motherboard issue only upon asking whats the issue he said...

I purchased Xiaomi note 5 pro on 20 June 2018
It is having some defects since purchase date such as
*(A) Overheating while charging and using (reaches till 46°c while charging although the mobile data, WiFi, GPS and all the background process are off )

*(B) Battery draining out very quickly
(When handset is idle at night at 12.30 am and battery is 70% charged it lows down to 15% in morning at 6.10...

I have purchased redmi 5A from flipkart and now I have placed an order of smartphone Redmi 5A on 10th July and delivery was expected on 19th July but today suddenly my order has been cancelled and not form my end. When I called flipkart customer care service they gave me the reason that product could not be delivered on that pincode. So why the hell it was shown that delivery is available at 400612.
And now when the phone would be...

Mi is very reputed company .why it is giving their mistore plateform to fraud company like one assist.people think it is ur company like mobile and trust.but when there is issue of claim they try the best to harress customer.every mobile company issues in warranty are solved very easily.but after paying extra money to insurance company like one assist they only and only haress .even if they fulfill claim procedure is so tedious and haressing...

Good evening
Myself kundan gorai. I have one mi note 4 (4-64). Yesterday i vist your service center which is located in dumka Jharkhand. The problem was in mother bord in my mobile i gone there and talking with your employe but he ignore me and takling with his frnd in his mobile. I waited till 10min then he talking with me but he is not polite his way of talking is very rude. So i am not satisfied with you company....

Good evening
Myself kundan gorai. I have one mi note 4 (4-64). Yesterday i vist your service center which is located in dumka Jharkhand. The problem was in mother bord in my mobile i gobe there and talking with your employe but he ingore me and takling with his frnd in his mobile. I waited till 10min then he talking with me but he is not polite his way of talking is very rude. So i am not satisfied with you company....

We brought redmi 5 note one month before from MI showroom at pollachi Palakad road. They said replacement assurance for 1month. Now the phone is not working. We can't even switch it on. While going back to them, they saying as 1week. Can't get my data back. As a customer, spending extra money to buy a phone in showroom, instead of online market, very much disappointed on MI brand. Shame on you....

In the recent 4pm sale on mi.com i tried for the 55 inch tv. It got added to my cart but went out of stock while i initiated to process the payment. that too in 10-20 sec. i contacted the customer service for the same and theirreply was that people must have paid earlier than me or my connection might be slow . I am using a fibre optic broadband with high speed. moreover it is not possible for anybody even if they are using automated scripts...

I had purchase the Mi5 (IMEI no. [protected], invoice attached) phone from Flipkart on 25/10/2016 and it was working perfectly until 02/05/2018 and suddenly stopped.

I had visited the Mi Service center in Mumbai (invoice attached) on 03/05/2018 and submitted the phone for checking. I was informed that the mother board of phone is defective and will cost whopping Rs. 12920/-

The cost of phone was Rs. 15856/-...

Dear Sir/ Madam

I have purchased Redmi 5 from amazon.com (Dharshita Ashiyana Pvt Ltd as Seller) on 19 June 2018.

It was working perfectly fine, suddenly on 4 July 2018 we couldn't call or receive any phones on that number. It was found that during it shows RADIO OFF and notice to make aeroplane mode off.
We have checked and called Customer care as well to inform the issue. Did everything they told us to...

Hi,

Is this email id(service.[protected]@xiaomi.com) is a valid email id for Mi India? I have sent a request 3 times to you and didn't get any response. So I should understand that Mi India is providing a such a poor customer service, right? Or whether I send any request to any Mi global customer contacts? Or I think it's time to quit from Mi Family by suggesting the same for all of my Mi loving friends and family, right?...

I Had ordered TV On 3rd July But only to deliver TV from Internal Mumbai they took 7 Days. & While I schedule Engineer for Installation no one visited for last 2 days ( Yesterday & Today) Since Yesterday I called them only one response wait for 24 Hrs. When I am asking for engineer details they are responding that they dont have any details of engineer & Agency ( Nor address, Nor contact No. ) From last 2 days only once response i have raised...

I have been waiting for last 30 minutes before 4rs sale starts.Its about to finish the time before I can see any buy now options its shows sale over in 1/1000 second.how is this possible?Is you making us fool by doing this. If we can't see any buy option what is the meaning of this type of sale. Atleast its stay 1minute from start. Thats not fair. Either you are making us fool or this is a fake sale. Im a Mi user since 2014. Take a look what...

Hi,

I have given my MIAI for service as it was having some software issues like
1. wiki was not connecting properly.
2. Profile modes were changed automatically by it self.
3. Battery charge gets reduced abruptly.
4. Network coverage was not correct
etc.

These all were small issues that I was having in my phone as per software part, so I decided to try the MIAI service center...

Today 11/07/18

I have perched mi note 5 pro mobile
Payment deducted from my account but not received to mi.

Still it showing payment is under process.
Please help me regarding this.

Customer care ar not responding frm mi

My mobile number is [protected]..

I have perched from mi. Com

My orders number is [protected]...