Xiaomi India Complaints & Reviews

Few months back i got stuck with my mi account locked. I went to service centre for assistance as my phone got out of warranty so they charged 700 rupees as service that was ok with me but as i got my phone in hands within 2-3 hours i realised its sensors aren't functioning as before. I went back to them and what they did was soo frustrating, they told its motherboard is bit damaged to fix this you need to be a whole amount if 7k rupees. 😣😤

I have placed order mi tv led 43". I received tv next day the same day 30 june 2018 installation guy came installed when i check the label on the tv it says the type is lcd. The say its led. Date says[protected]. Technician team says return if not happy. It's about the false advertisement to fools customers. I request to mi to justify and add in advertisement tv is lcd panel.

Flipkart and installing and demo team is really pathetic they don't know anything even if they know they are not answering. The technician confirmed he removes stickers from but he never saw its written led or led.

I brought an mi note 5 mobile one month ago. It was working good for 2 days and started app crash. Any app that i open will be suddenly stopped and i gave it to mi store to get it repaired. But even after i got my mobile back from the service i am suffering from the same problem. I am getting irritated using it. I even have the bill and warranty provided.

I have bought power bank 20000 mah on 15/6/18 from shree prayag telecom. Sec 16 rohini. They have shown me product with dust on it as fresh they told me this is fresh.. Also when i seen the pack at home the seal was broken earlier before selling because there was so much dust on it and product also having scratches n dent when i opened it.. When i went back to them they refused to change it n told me that seal of the box is not important... Seal is on power bank lights... Now product is not replaced and dealer is acting smart as he has not given me the used product.

I bought a MI Note 5 Pro on 6thJune form mi.com.
i am using this new purchased phone from last 10days. facing lot of issues.
today i raised all concern to MI customer care team . But i have not received at any feedback, si i have raised concen on mail

Newly purchased phone having lot is issues. few e.g are mentioned below
1 Automatic rebooting many times.
2 power button takes time to restart the phone
3 Phone is hanging frequency is very high.

kind request to replace my phone ASAP, which is problem free.

I bought a mi tv 55 inches form mi.com.
Raised a installation request for 26th of june 6 to 8 pm slot in hyderabad.
Even after 5 days we do not get any response from installation team.
I have been following up with mi support team. But they give same reason every day and say that i will be getting a callback in 24hrs (Which i never get).

Very pathetic situation from mi. I have been fond of mi phones. But did not expect this kind o[censored]nresponsiveness from mi team.

I recommend all of you not to buy mi tv. They are just make fools out of people.

Dear concern,

Name : arul ilakkiyan
Order no :
Mobile no: [protected]

Today a 43 inch mi tv has been delivered to my home @ 4.30pm, the behaviour of the blue dart courier guys are very horrible, which is unacceptable. I need a necessary action against those rude guys.

While ordering the tv there was not space to indicate the floor details then how can the courier guys expect the same from us, whether it may be ground or first floor, his duty is to deliver the product, then how can he refuse the same. Since my mom only was there in the home, she requested them to deliver it to my home @ first floor. Most horribly, while entering the home both of the guys came and knowingly stomped the product forcefully on the floor with unnecessary words & said thermocole is protected, nothing will happen. How can they say it.??? Till now i didn't opened the product, i will plan the installation by next day will see the condition of the tv while your demo person visits my home. Let see. If it will be damaged condition, you guys will face the extreme consequences for the unfortunates things happened to my mom. Let's see...

The mobile no of the rude blue dart courier guys is[protected].

Thank you..

My redmi note 3 not start up. If chager plug in red light blink. I reach imphal sevice center, they said it require mother board replacement. After some time they call me and return me my mobile. Start up is ok but speaker not working. I complain about not working speaker. They told it required replace a new one charge rs 1000 above.
My complaint is why speaker should replace? It work properly before.

I purchased tv 43 inch from mi home madhapur store located in hyderabad telangana.. Its been 5 days i have raise the installation request daily iam information to customer nobody responding proper when i asked about technition showing its shows mi store staff are least bother about the complaint even customer care employees are not helping in the installation process, we calling customer care more then 10 times since last 3 days. Kindly do needful.

I submitted my phone with touch issue

1. A person say they will not repair the pone and inform that they will charge 3.5k though it is under waranty. So pay him 2.7 k and he will help

He was so true. His name is yousuf and the company is do so.

2. I submited the phone and they simply formatted the phone and return to me

3. Then compain the customer service they said to get the job reference number

4. The person refuse in service center who said to come on monday.

5. I went back to get the job reference since i didnt trust they gonna repair on monday and asked the job reference number

6. He said will not repair the phone and started making excused

My phone is still under warranty and he refused to change the touch pad.

Mix 2 purchased in february 2018 now screen not working, i went to goregaon service centre, they said me water content inside we couldn't repair, we send to gujrat they would call you and you will be pay cost of repairing, without open mobile not any iinvestigation they decided you are folty nd guilty, i say all totally fraud company don't buy any products this cheap company..

The handset was dead on last day of warranty in evening after the service center was closed. Contact was made to the customer care but denied to register complaint. Kindly register the complaint and provide the solution as it will be chargablle from tomorrow onwards.

Handset imei no [protected], [protected]
Billing date: 27 june 2017
Invoice no : faaozk[protected]

Consumers contact number: [protected]

I have purchase xiaomi mi5 model x000tqn1db imei no. [protected] on the date 30, /05/2018 from amazon online store. After using 2 month screen display issue occured n this device therefore we have show the device service center (Globle service center rajapeth amravati) tecncian without dignose device and demand charge of display while my device is in warrenty period they refuse to accept device the device is not physical or liquid damage service center visit date 23/05/2018
I want properly repair or replacement without any cost.. As per mi warrenty policy

Service center not provide service demand charge 4000 rs for display repairing

Not resolve matter till date...

I have submitted my handset (Redmi note 4) at the service center on 25 june 2018 (Service order: wxin[protected] i had not getting any updates from there side when am trying to contact them they are not attending the phone. When i contact the xiaomi customer care they told me that me service order has been cancelled. I need to get my phone repaired so please do the need full. This is the first time am having a bad experience with xiaomi.

I am using xiaomi redmi 5 model
Yesterday i did format my phone and all the settings are in factory setting mode... After that when i am making video call using any app (Whatsapp, duo) and keep my phone in landscape mode... Other person see my inverted video.
I tried auto rotate both in off and on mode but issue is same.

Miui version-
Miui global9.5/9.5.14.0 (Ndamifd)

Android version-7.1.2n2g47h

Please help me with this issue

Dear sir,

This is paramasivan from tenkasi, tirunelveli dist, tamil nadu..

We have some technical issue on mi the 4a 43inch ie patch wall is not appearing on home screen. And some more issue also there. I would like to inform that it's under warranty period. It's only the months is passed

So i request you to process the complaint and solve the problem as soon as possible

Thank you

C. Paramasiva
[protected]

Hello, order number: [protected]. I have ordered mi earphones basic black (1), mi usb cable 80 cm (Fast charging) (2) and mi ir cable set-top box (Stb) controller, after a week earphones stopped working and one of the ear phone is not responding, i have called customer care and they asked me to visit the nearest service centre for replacement, i went to 6 different service centres and they don't have stock, even the ir cable is also not working, they don't have stock for it cable also and the are not sure when they are going to get that available, as a e commerce company if a person is facing issues with in the return period am supposed to get the replacement to my door step, in-spite of that xiaomi asking us to visit nearest service centre, this is not a mobile/tab to walkin to the service centre, and i have been checking with the service centres from past week, this is really frustrating, xiaomi cs is worst, i do not want any replacement for these two products as i have bought another earphones as i need it, i need refund for the mi earphones basic black (1) and mi ir cable set-top box (Stb) controller asap, please don't buy xiaomi products directly from xiaomi store, buy from flipkart and amazon, their cs is awesome.

I hv purchased mi 43 inch tv in flash sell dated 15.6.18 thru mi stores online. I received the tv also neatly packed on 18.06.18. As per xiomi india they will send their representative or tie up visit schedule as per customer convenience with in 48 hrs of delivery. The pack has to opened in front of their person else guarantee will not stand.in my case visit scheduled on 21.06.18 which did not happen i did not receive any call from mi india or their representative. What was reason i do not know. I was talking and mailing to their customer care every day. Same thing no call, no service. Since then i am calling and mailing daily but i am not getting proper schedule only getting fake commitments, apology, with shortly and earliset assurances. But nothing is moving ahead. Today almost two weeks are passed and i do not know when it will happen. Please let me know what to do. I will have to try the installation of my own where i loose the guarantee in case of any issue with the piece. My money is blocked. Order number: [protected]

I'm trying to unlock my bootloader since 13 days it displays unlock after 360 hours and yesterday i tried to unlock but the timer resets itself and shows again unlock after 360 hours. I want to unlock my bootloader for development purpose so please help me to unlock bootloader of my redmi note 5 pro. My mi account number is [protected]. Thanks in advance.

I purchased redmi note 5 pro on tue at sangeetha stores indiranagar, i realised that the directly goes to home screen without asking any android installation like which country or insert sim etc etc... Same time i purchased redmi 5a and i saw each time i switch the phone it keeps asking for android installation or basic queries... Both the phones i haven't inserted sim as i was waiting for 4g sim. Please help me out with this issue. I deeply feel i was cheated with phone.