| Address: Kolkata, West Bengal, 700017 |
| Website: mi store |
I have purchased mi note 5 pro by paying Rs 13999/- on 04/05/2018 and received the product on 23/05/2018 night, when i opened the packed on 24/05/2018 i found that the packed contained a cheap Chinese made local market mobile of value not more then 1500/-, immediately i taken all available contact mode to mi store to lodge my complaint, since daytime i was attempting to lodge the complaint sometime their server was down sometime the phone executive could not take complaint due to technical glinth/server dawn, anyhow after continues effort, chatting two tImes, calling numerous times to mi store, i was able to lodge the complaint with mi store on 24/05/2018 vide incident ID :- WOIN[protected], , images of the packet, box and the product i received attached herewith
I and my wife have purchased different phones for friends relatives from mi store from her account never faced or experiences such incident from eCommerce site in my life, please go to attachment and find my visiting card, i have lost faith upon mi store, and very aggrieved and disappointed
please investigate thoroughly and replace or refund my amount
Mb #[protected]
May 25, 2018
Updated by nashit23a please note that it is concerned with my and my Nation security too, as i apprehends that this mobile may be misused or may be used for antisocial or anti Nation purpose, i have found the imei no after downloding my invoice, take immediate step and instruct your authority to block the mobile from usage and block the concerned mobile IMEI/SN:[protected], so that it may not be used in my name, i have lodged a written complaint with the police authority for further action,
May 26, 2018
Updated by nashit23a I have requested the mi Inida to investigate the matter properly and block the IMEI No IMEI/SN:[protected], of the handset in question, as i apprehends that due to their men, agent, and authrities theft of the handset in question during transit, it may be used for Anti national and asocial purpose, you can not cheat and illegally retain and deprived me of my hard earned money, the case shall be go to the highest level if not taken seriously by mi india and theirauthorities, , and i assured your reader and public at large that I shall not leave in peace unless I recover my hard earn money including compensation, damage for harassment and mental agony caused by them, which will became precedent for all eCommerce company,
This is for your further information i have already lodged a written complaint with the Joint Commissioner Of police (Crime) and Officer In Charge, Karaya Police Station Kolkata, against you, and personally met the police officer, they assured me of through prob, scan copy of my written complaint lodged with the police authorities are enclosed herewith for your and your reader information, I call upon all your reader and you to higlight my matter in all forum and bring into the notice of bonafide customer of mi india, please go to attachment and find therein
.Google apps freezes whole system
.play store not working
.auto restarting
This problems started in my phone Frome today morning