Xiaomi India Complaints & Reviews

On Sun, Apr 29, 2018 at 6:47 PM, Alankar Amritraj Yadava wrote:
Dear Saurab,

Reg: This email is in regard to the complaint
raised under complaint number WOIN[protected]
for the damaged product received on your order id - [protected].

1) On 8th morning Redmi 5 was delivered immediately after opening the packet it was informed to customer care about damage product (Redmi 5 ) being...

I bought a new redimi note 4, invoice no.[protected] dt. 29.06.17. When headphone is taken out the headphone symbol stays in my mobile. I took it to mi service centre. They repaired it twice and both the time the same problem came up after one or two months. Again i would have to go to service center. I think they are intentionally not repairing the mobile and waiting for the guarantee period to be over. And then they would ask for...

I am gobinda das
Contact number [protected]
I want to buy mi note 5 pro but i am unable to buy it from flipcart and mi.com
There is flash sale i try several days but i am failed to book the mi note 5 pro.
There is some black marketing on this product where if we gave 2 thousend extra money they can sale mi note 5 pro.
The company should be avail product sufficient quantity as soon as possible.
Nither...

I brought redmi note 4 on this November 2017, But it had issues of not catching proper network from the start but now in both the sim slots its not catching network. I went to Mi service center for resolving issue and found that the motherboard of the phone is having fault in it. I got a defective piece from the start, so i would request to provide me a new handset other than just replacing the motherboard. The phone gets too heat whie using...

There is ash color notification bar on the device. When i change the theme or reboot the device it goes for some time and then comes back. It is soo irritating. Ialso tried an app called 'redadroid ' and there so not much difference. Ihave attatched the image of the screen. Please do something to rectify this. I am experiencing this complaint from two or three days...

My preorder mi product is not delivered till now. My registered mobile number is [protected] i. E switch off. Please update my mobile number [protected] in your system. I have called several times at delhivery courier company but they are not responding. I want my mi product note 5 pro gold till tomorrow positively otherwise i have to take strong action. My name is shanky goyal...

Urgent urgent reply mi

My problem is 55 inch tv not available 1 month is regularly going to your mi home but badly resonance to the mi home not services are better quality to the customer.
Mi home accountant are speaking the 3 month are not stock are availble in mi home
Example vimannagar mi home, season mall mi home and aundh mi home

And please give me the 55 inch tv purchase urgently because...

Service number: 132654/[protected]
I sent my recently purchased mimix 2 for servicing after the screen was broke. I received a quote that it will cost 8425. I saw from the official store that it will cost 7140. Now why there is a difference in pricing? Who is charging the extra price? When i enquired with mi, they say it includes service charges and gst. But look at the total quote given by mi service
Parts + other chargesbr...

Actually i was requested a red mi to install a tv on 21 of whose token no is a4667. But i was not attended yet, i am a working person i am coming to my home only for installation to my home town (Bharatpur) because of their irrelevant policy. So they had wasted my time and money both plz raise my claim of mine salary cutt off 6 days and my time wasted....

This is wrt to the order #[protected]. This was part of phone exchange purchase but the phone was never delivered to me. I made repeated calls to customer care for refund and all i get the response is that once phone reaches warehouse, my refund will be processed. Even after a month i get the same response and this is the clear case of fraud. I am trying to get this resolved via online forums before approaching consumer court against...

Order a Mobile on 16-Mar-2018 (from http://mi.com/in/) and still did not receive the mobile nor the money back.

Order No.:[protected]
Order Date: 16 Mar 2018
Tracking number XMIP[protected]
MI escalated incident ID :- WOIN[protected]

I am following it up on daily basis from past one month and did atleast 30+ calls and 50+ mails, but still NO resolution.

Please help...

My note 5 finger scanner is out of order in warenty period. I'm give my phone mi service center tvs cochin. The girl talk to me want to change scanner i check the stock. Then she takes my phone go and start reparing. Also take my mi account password. I'm waiting there 2 hovers. At last the girl come and give the phone then say we have not stock available today please come next week. I check my phone i'm shocked my phone was restored without...

The screen of my mi note 4 is broken accidentally and also the phone is not charging properly. The mi service center is charging too much for changing the screen. Can i get any discount for repairing this. Other local service center is offering me much lower rate than your service center. What will i do. Kindly provide me a discounted value for the service.
Thank you....

My redmi 2 phone has its charger port broken because o[censored]sage. I called the customer service - they directed me to go to service center. When i went to the service center/ i showed my mobile and they said the spare parts are not available. There explanation is since the phone is of older model the spare is not sent by the manufacturer. I called the customer service number again and they also said the same thing that they dont supply the spare...

This is to inform you that, i have facing a problems in my device both cameras, while clicking in a zoom mode the picture clearity is not good found blur picture, request you to please sortout the issues as soon as possible or else replace the device which was only 40 days older.

Waiting for your prompt and positive reply.

Thank's
Best regards
Mohamed fahad
[protected]...

Hi sir i am sachin khetia, i am a regular user of mi phones but from more than 2 months i am facing issues with my mi a1 handset. The handset restarts automatically as we use the mobile phone, the more we use the more it restarts, at first month it was restarting 3-4 times a week but now it restarts 7-8 times a day and so on depending on how much i use it. The way it restarts seems to be a manufacturing defect. I have tried factory reset/wipeout...

I am order the mi redmi 5 phone and it is came yesterday and i am given the correct address of shastri nagar bhiwandi maharashtra but also the delivery person has told me to come in gaibi nagar bhiwandi maharashtra and also had told to come in 5 minute only atherwise he cancel my order and that time i am in college far away from that place thats why i am request him to wait more time or deliver some hour later but also he told come in 10...

Respected sir/madam
i have purchased a redmi 4a mobile last august 2017.although it is working fine till date but know it is having pink colour lines on display while power on..when i went to xioami service center then told me rs 2000 appropriate for this which is in still warranty[which expires on august 2018]... how can we further purchase ur mobile i[censored]r service is not good.kindly contact me on mobile no [protected] for more details...

The customer care service centre located in circuit house midnapore west bengal is highly inefficient and has been harassing me since 8.04.2018 after repeatedly telling me that my redmi note 4 which is under warranty that the motherboard of my phone is not working properly. Today when i reached the service centre it was closed and no information was given according when it will open again. The customer service provider's name is joy. Mobile...

Hi

Today i have been to several mi preferred partners to buy note 5 pro they are asking for the extra money to buy this phone they are charging 2500 extra on it what the hell is this i request you to stop this flash sales for red mi note 5 pro because almost people getting it by paying 2k to 2.5k higher prices because of its black marketing. If you can't stop flash sale then stop its black marketing....