Xiaomi India Complaints & Reviews

There is ash color notification bar on the device. When i change the theme or reboot the device it goes for some time and then comes back. It is soo irritating. Ialso tried an app called 'redadroid ' and there so not much difference. Ihave attatched the image of the screen. Please do something to rectify this. I am experiencing this complaint from two or three days

My preorder mi product is not delivered till now. My registered mobile number is [protected] i. E switch off. Please update my mobile number [protected] in your system. I have called several times at delhivery courier company but they are not responding. I want my mi product note 5 pro gold till tomorrow positively otherwise i have to take strong action. My name is shanky goyal

Urgent urgent reply mi

My problem is 55 inch tv not available 1 month is regularly going to your mi home but badly resonance to the mi home not services are better quality to the customer.
Mi home accountant are speaking the 3 month are not stock are availble in mi home
Example vimannagar mi home, season mall mi home and aundh mi home

And please give me the 55 inch tv purchase urgently because is my mom and dad anniversary are 13 may please help...???
Please send me reply on my mail id

Service number: 132654/[protected]
I sent my recently purchased mimix 2 for servicing after the screen was broke. I received a quote that it will cost 8425. I saw from the official store that it will cost 7140. Now why there is a difference in pricing? Who is charging the extra price? When i enquired with mi, they say it includes service charges and gst. But look at the total quote given by mi service
Parts + other charges
Amount (Rs.)*
Adhesive battery cover mi mix2
57.00
Adhesive battery cover mi mix2
57.00
Easy release adhesive mi mix2
22.00
Front cover display module-mi mix2 black
8425.00
Logistic charges :
189.00
Service charges :
413.00
Bank charges (3%) :
275.00
Total estimate :
9438. Here they have mentioned separate service charges. Did you notice there is bank charge mentioned. These are charges levied on merchant by bank on agreement. Why should the customer bare this and then there is a logistic charges

Actually i was requested a red mi to install a tv on 21 of whose token no is a4667. But i was not attended yet, i am a working person i am coming to my home only for installation to my home town (Bharatpur) because of their irrelevant policy. So they had wasted my time and money both plz raise my claim of mine salary cutt off 6 days and my time wasted.

This is wrt to the order #[protected]. This was part of phone exchange purchase but the phone was never delivered to me. I made repeated calls to customer care for refund and all i get the response is that once phone reaches warehouse, my refund will be processed. Even after a month i get the same response and this is the clear case of fraud. I am trying to get this resolved via online forums before approaching consumer court against cheat xiomi's cheating.

Order a Mobile on 16-Mar-2018 (from http://mi.com/in/) and still did not receive the mobile nor the money back.

Order No.:[protected]
Order Date: 16 Mar 2018
Tracking number XMIP[protected]
MI escalated incident ID :- WOIN[protected]

I am following it up on daily basis from past one month and did atleast 30+ calls and 50+ mails, but still NO resolution.

Please help me to get the refund ASAP. I have spent more than 1000Rs for calls and mail. Please help me here.

Thanks,
Neha
[protected]@gmail.com

My note 5 finger scanner is out of order in warenty period. I'm give my phone mi service center tvs cochin. The girl talk to me want to change scanner i check the stock. Then she takes my phone go and start reparing. Also take my mi account password. I'm waiting there 2 hovers. At last the girl come and give the phone then say we have not stock available today please come next week. I check my phone i'm shocked my phone was restored without my permission.. Lost everything.. Contact personal files notes my some passwords.. I'm asking what is this. But they hasn't bothering what did. Actually i'm crying. They cheet me

The screen of my mi note 4 is broken accidentally and also the phone is not charging properly. The mi service center is charging too much for changing the screen. Can i get any discount for repairing this. Other local service center is offering me much lower rate than your service center. What will i do. Kindly provide me a discounted value for the service.
Thank you.

My redmi 2 phone has its charger port broken because o[censored]sage. I called the customer service - they directed me to go to service center. When i went to the service center/ i showed my mobile and they said the spare parts are not available. There explanation is since the phone is of older model the spare is not sent by the manufacturer. I called the customer service number again and they also said the same thing that they dont supply the spare since the phone is old. Its total rip off

This is to inform you that, i have facing a problems in my device both cameras, while clicking in a zoom mode the picture clearity is not good found blur picture, request you to please sortout the issues as soon as possible or else replace the device which was only 40 days older.

Waiting for your prompt and positive reply.

Thank's
Best regards
Mohamed fahad
[protected]

Hi sir i am sachin khetia, i am a regular user of mi phones but from more than 2 months i am facing issues with my mi a1 handset. The handset restarts automatically as we use the mobile phone, the more we use the more it restarts, at first month it was restarting 3-4 times a week but now it restarts 7-8 times a day and so on depending on how much i use it. The way it restarts seems to be a manufacturing defect. I have tried factory reset/wipeout data, but it starts restarting within half an hour, i recently tried to repair it from a unique telecom xiaomi service center they changed the usb charging port giving reason of dummy charging effect but still it keeps on restarting, and now i think it is a manufacturing defect of the handset that it restarts infinity times, and it is up to date but has the problem. Please help me to this problem, i want a handset replacement, my handset's physical condition is excellent and the issue is started from and after 10-20 days of purchase. It has been 86 days i have bought this phone from e-commerce site flipkart.

Thank you and appreciate for your help.

I am order the mi redmi 5 phone and it is came yesterday and i am given the correct address of shastri nagar bhiwandi maharashtra but also the delivery person has told me to come in gaibi nagar bhiwandi maharashtra and also had told to come in 5 minute only atherwise he cancel my order and that time i am in college far away from that place thats why i am request him to wait more time or deliver some hour later but also he told come in 10 minutes otherwise he cancel my order thats why i had told to cancel my order
So please sir i am requesting you to please give me proper service in my next order please.
Thank you.

Respected sir/madam
i have purchased a redmi 4a mobile last august 2017.although it is working fine till date but know it is having pink colour lines on display while power on..when i went to xioami service center then told me rs 2000 appropriate for this which is in still warranty[which expires on august 2018]... how can we further purchase ur mobile i[censored]r service is not good.kindly contact me on mobile no [protected] for more details

The customer care service centre located in circuit house midnapore west bengal is highly inefficient and has been harassing me since 8.04.2018 after repeatedly telling me that my redmi note 4 which is under warranty that the motherboard of my phone is not working properly. Today when i reached the service centre it was closed and no information was given according when it will open again. The customer service provider's name is joy. Mobile number [protected]. He has kept his phone switched off the whole day. Yesterday he had told me to come to service centre today and when i reached there the centre was closed without further notice when it will open. Wen i had called the main mi customer care they said that the centre was unauthorized. Yet when i had gone to the centre they had told me it was authorized.

Hi

Today i have been to several mi preferred partners to buy note 5 pro they are asking for the extra money to buy this phone they are charging 2500 extra on it what the hell is this i request you to stop this flash sales for red mi note 5 pro because almost people getting it by paying 2k to 2.5k higher prices because of its black marketing. If you can't stop flash sale then stop its black marketing.

Why the # u r giving flash sales iditos... I have added mobile to my cart on flipkart but those #ers gave that mobile to someone else nd they are providing a intimation that the product is out of stock. How can someone take my product which i have added to my cart. Making us fools or what.. Do you think ur #ing company as apple or samsung to give flash sale..# ur company

I have purchase a mi 4 mobile in the month of january through online purchase. Now it is observed that the mbl temperature is highly increased while using data in few minutes. Due to this i feel uncomfortable and fear to use my mble. Since my mobile is under warranty periods, this may be rectified early or otherwise to say what will i have do in this issues for proper rectification. Pl be informed

I am trying to buy mi led tv4 for a period of two months. But i am unable to buy the above tv. Because of the site is showing buy now option for 10 or 20 seconds. How is it possible to buy tv. But in our town local shops are selling mi
Tvs with excess amount. Are they getting tvs from flipkart and mi stores by back door method. So please avoid to sell tvs in block market method

Yours srinivas

Today I have visited MI Service Center Jayanagar Radiant EService I had given mi note 4 for headphone jack connectivity issue they told its a minor issue will resolved with 1 hrs but to my surprise they even after service it was not working again they took for service but it’s the same issue MR pavan manager of the service Center does not know how to talk with customer ... they have damaged my mobile the ear pice also stoped fun ..more over they are saying do what ever u want this how we do service Now I have been given the mobile which is not funactional. And not responding to this I came to know from other customers also for every issue they same mother bord issue and charge heavily from customers I was made to wait for more the 4 hrs but the issue was not resolved