Xiaomi India Complaints & Reviews

I bought Mi A1 smartphone in October now my phone speaker making bad quality sound . I choshed mi rather than another product . I m very dispointed
Please solve my problem
When I playing music it sounding very wrost like local phones . I bought this phone beacuse someone said mi is best but I think it's not
I bought this phone from my pocket money of 6 month
Please solve my problem
Please
I used only less than 7 month

IMEI no [protected]

Sir/mam,
I want your concerned attention towards the problem which i am facing alot. I buy this device on march 1st, 2018 and the device is get authontically switched off and erase all the data. Sometimes when i was doing my work on phone is automatic getting switched off an even if it is on charger plugin this device repeats the same process (Switched off and erased all the data)
Kindly provide your concerned suggesstions towards the problem either replace this device with the new one or return my payment.
Thanking you

Dear sir,

It is regrettable that you are befooling the people in the name of flash sale. Since 22nd february i am diligently attempting to participate in your flash sale/ pre order occasions for your mi tv 4 but in vain. Today it was height of mockery when even sale or pre order not even opened. Why such befooling? It is as if you people are playing games with the emotions of indian people. Very disgusting and frustrating experience. Hate the shameful behaviour.

I am writing this email to enquire about the refund of rs 39, 999 which was supposed to be processed by you a long time back for my order id - [protected] which is under the name shivam ms having registered mobile number as [protected]. This order was placed on march 13, 2018 and today when i am writing the email to you it is april 6 2018. You piece of # have failed to return my money for this order till now. Kindly return my money you frausters otherwise i will be filing a case against you in the consumer court.

My redmi note 4 is not charging properly
It is not charging with its original charger
And also with any other charger too
It is taking 7 hours to charge and it didn't charges when it is open
It only charges when it is switched off and not everytime
It suddenly starts charging
And it's battery is not backing up
And it didn't even completed one year till i bought it
Please take action against this

I purchased 43 inches MI LED SMART TV 4A via Flipkart on 15 March 2018.
Order ID: OD[protected]. Paid Rs. 22999

The much touted limited number button remote couldn't search signals from AIRTEL SET-TOP BOX.
Xiaomi had claimed that they had revolutionized TV industry, by coming up with a smart tv that can sense signals from any set top box used in India. That their simple remote can handle all channels required.

I learnt it the hard way that their claim was bogus. I was forced to use two remotes - one for switching on and selecting the AV mode and then I had to use the AIRTEL SET-TOP BOX REMOTE for selecting the required channels.

On 31 March 2018, current supply to set-top box went off, due to failure in one phase of current. With that simple incident, the entire booting system of TV collapsed.

Next time, when I turned on the TV, red light blinked at the sensor point; but the screen remained dead. No display. No possibility of rebooting.
Not even a small sound. PATCHWALL just failed to appear.

Keeping the TV dead for the past four days.

I raised a complaint on 1 April 2018, in Mi.com WEBSITE.

They gave the ref. No. WOIN[protected], promised the technician would call and set it right in the next 24 hours.
Nothing happened. I rang up the helpline: [protected]. Call centre executives speak politely but nothing indeed happened. Every time they promised the same thing: Technician would call you in the next 24 hours.

They wouldn't give any idea of who the technician might be; which is his contact number; through which agency do they operate in chennai.

Call centre people appear to be in Bangalore. Every time they promise yet another reminder given. But no call ever comes back to me.

The TV was running just for 13 days.
Replacement facility from FLIPKART could be taken only within 10 days.

Badly caught now. Nothing can be done. Warranty of 2 years exists only in papers.

Dear sir,
I have purchased mi max 2, handsets/wj38541, hsn :85171290, [protected] through flip cart on dtd 25.01.2018. Total billing amount rs.14999/- invoice no faba7p[protected].

Only after 15 days i am getting problem in this piece, there is voice problem i am facing, i am unable to hear call voice.
I have given it to mi service station but they have returned it without attending solution / repairing.
I therefore request you to please change this piece.
Hope you will take immediate action and acknowledge.
Mobile number : [protected]
Jagdish audichya
Udaipur - rajasthan

Redimi store at ea mall chennai trying to fool customer by feeding wrong input in cashify exchage app. The executive even though my phone matches the good condition put 'below average' in cashify app. The store was making fool of all who didnt knew cashify app by feeding below avg as exchange rate. This is not a proffessionel approach. After complaining to the show room manager they said our showroom maximum can give only avg. As the cashify person may not accept it and we will have to pay from our pocket in case if it is like that. This is not the way to do bussiness as i feel redimi showroom guys are making the company loose its credibility. Bad service...

I have bought mi note 5 before 10 days.. When i start using my phone it got heating up and also heats up during charging
After that i tried to contact mi consumer care through call but the no always remains busy
I contacted them through mail but there always try to make excuses
I even send them the screenshots of my phone but they didn't gave any response

Hello team,

I am facing set of mis communication and unclear answer from mi service center and currier service bluedart which trigger me to send email.

My order was in way and supposed to delivery by eod as per bluedart status. Suddenly it shows me "returned to origin at shipper's request" in order which surprise me. After set of discussion with mi service center they mention to reorder the same order from site which i can't do that as deal is not available on site.

I would like to know genuine reason why mi has take this action to my order or retry to deliver same order again from your side. This is unethical action taken by mi and would like to hear from you on this.

I have mention order and tracking detail below. Please let me know if you need more information. Please guide me for next step as deal and action provide by mi site.

Order number [protected]

Delivery information
Tracking number [protected]
Courier company bluedart

Thanks,
Divyesh gondaliya
M : [protected]

I have purchased an red mi note 5 on 7th march but still not received any package. But in mi account order shows as delivered at 8th march.
My order
Order number [protected]
I have already mail more than 20 times for investigation but still no solution provided to us.

My complain no..
Woin[protected], wo:isin[protected], woin[protected].

I have already make a online payment of rs 9999.

Br//
Ankur
[protected]

Sir,
Myself chandan maity. Ph.[protected], [protected]@gmail.com.

I wen to mi service center to repair my 3s prime.
Problems was wi-fi & blue tooth not working & every other things was all right. They have accepted service for software problems, but when returned, it was dead condition and asking for motherboard change of rs.3656.
Who is responsible for phone dead? Why they are charging? Where they have to return my phone as working condition.
Motherboard has been locked either their inefficiency or for additional charge.
I want my phone as previous condition. It is totally cheating by service center
Details has been attached.

Requesting please look into the matter, so that we can get justice.
Expecting we will be success to build corruption free india.

Chandan maity

Hi,
Last sunday, 25th march, i bought a mi tv 4a 43inch from mi home south city mall, kolkata. First of all it was delivered lately. It was supposed to get delivered within 48 hrs, but we received after 96 hours; and next what i never expected from mi care is their service and care about their customers. Honestly i am a mi fan and i prefer this company than others but their service disappointed me. Yesterday i. E on thursday i contacted mi care about the installation and they said that we'll receive a call from them within 24hours, but we didn't receive any call from them and they never tried to contact us or reach us. Moreover, today also i contacted mi care twice and after a long wait they said that they will arrange a call within 8pm today. Once again they didn't keep their words and didn't call me either. Really i never expected such a behavior from mi. See, its not possible for us to stay everyday at home for this installation. Hoping for you to send someone for installation we stay at home and cancel the daily schedule. One week is going to over still it's not solved. Lastly i want to say pls look into this matter and try to get it solved as early as possible. Truly a mi fan but this type of service from you is unexpected.

Regards,
Sourav dey
Mob no.[protected]
Order id: od00002057

I have ordered today of red mi 5a (Rs.5999) and i have maid payment through tez app which is built in xioami site and this is order no :[protected]..

I have also maid payment from tez app, and it was successfully done too. This is upi transaction id :[protected].. From bank. And tez app too. Google transaction id is : cicagmdfosiwba

Even though xiaomi site asking for payment, and my order canceled by site.. And also said that we didnot get payment, i called to tez app call centre too, they said that payment was successfully done.

But xiaomi deny to give my refund money back

I have screen shot of transaction from google tez, which i have done successfully..

I have purchased redmi note 4 mobile on dec. 2017. After 2 months its charger out of order. And then it has 4 months now again charger not working.
What is the problem with it. Its already two times i face this problem in this warranty period.

Solve my issue otherwise cash back to my mobile or change it. I will not go again to mi store/ service center.

Dear sir
I have buy mi power bank but it not work perfectly, then i have open power bank cover for checking faults of power bank, but its include mobile battery 3000mh and increase power bank weight using small iron plates,
I have buy its rs 600.
Give me my money return,
I trustly buy the product
But company fraud with me

Please help to give me my protection from frauds

Fake sale created which gets out of stock within seconds. Have been trying to order product for past month. If you go to their facebook page you will find many unhappy buyers. Bad sales marketing used by company.
Thousands of buyers being fooled by this company.
Sale on flipkart also ends within a second.
Proof of this scam can be found on their facebook page where it shows out of stock even before sale starts.
Scammers need legal action taken against these scammers for cheap marketing.

Yar dsouza
[protected]

I bought Air Purfier in December 2017 planning to coincide with Arrival of Our Grand Son in January 2018. But Mi.Com sent a Damaged Air Purifier. I had contacted more than 100 times by way of Emails, Chat Online and Phone Calls with all the details. I had RETURNED the Damaged Air Purifier with understanding that within 5 days I will get Replacement. It is since more than a Month, But the Company didnot Redressed till now and thus cuased the Deficiency of Service. Even when tried to Contact, everytime they say SORRY and wait for more time to solve the issue??? I want REFUND and Proper Compensation. I was Troubled like HELL !!

P.Srinivas, HYD

Dear sir/ madam,

First of all my family members are fans of xiaomi. So, i bought this mobile, "300/- extra on mobile price".

On 16/08/2017 i bought a redmi 4a mobile phone from big c mobile store, bapatla. At first mobile was too good. After 4 months o[censored]sing i have discovered that the phone has the hanging problem too much.

On 13/02/2018 i brought it to xiaomi authorized service center, arundel pet guntur-hcl. They told me it’s a software problem. It will take one day for solved it. I submit my mobile there. But, hanging problem of mobile was not solved.

Immediate date on 14/02/2018 i brought it to xiaomi authorized service center, m. G road vijayawada - hcl. They told me we need 3 days for observation the mobile. After 3 days they called me and said problem was solved and no issue in your mobile. After servicing in vijayawada service center, 2 days there was no problem of hanging. Now, hanging problem was too much in my mobile.

After that i approach to xiaomi customer service team one month ago. Till now they simply sending mails and time pass with me. On 17th march one of xiaomi executive (Madhara) told me like this

"hi sir,

Thank you for writing back. My name is madhura.

I have raised a complaint for you now and please make a note of the incident id for this interaction:
Woin[protected]. You
Will receive a callback by our team between 9:00 am and 8:00 pm on monday. You can also quote this incident id in the future for any further help on this case.”

Till now i didn't received any call from them nor replace my mobile.

I look forward to hearing from you

Yours faithfully,

Sk. Esub hussain,

+91 [protected].

Hi,

I am a regular buyer of mi india products (Phones, accessories). I have purchased so many phones through my mi account and earned so many reward points. But when i want to redeem the reward points, i am unable to redeem them, and it always show "all over" message. When i complained to the mi customer support, they simply say that i have purchased so many products from mi so they have disabled my account from redeeming the points.

As i am a fan of mi phones i have purchased so many phones for my family from my account. Stating that reason they have disabled my redemption of points. I have so many points so that i can get 1000 rupees coupon. For giving me 1000 rupees coupon they are playing a game for not giving them.