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Xiaomi India Complaints & Reviews

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Last updated May 7, 2024
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Xiaomi India reviews & complaints page 142

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9
98akash28
from Lucknow, Uttar Pradesh
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complaint regarding worst services of mi service centre

Address:New Delhi, Delhi, 110009
Website:Mi.com

Sir my phone redmi 4a grey 3gb+32gb rom imei1:[protected] imei2:[protected] having some network fault. Like the handset is unable to get 4g and 3g networks. So i have submitted my phone to the nearest service centre (Durga communication 48 mall road kingsway camp gtb ngr delhi-110009).. The working staff assured me that they will resolve the problem in 5 to 6 hours.. But till now they take 3 days and they are unable to resolve my...
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N
nesar1425
from Ahmedabad, Gujarat
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mobile hang & battery issue

Address:Pune, Maharashtra, 411030

I have bought mi note 4 on december 2017
After one month o[censored]se only i have started getting problem of battery drainage

The battery gets discharged very fast
Even though i have a nominal use, still its gets drained out faster than other mi note 4 phones

In my office my other colleague uses same phone but there battery give much more better performance than me

Some 15 days back i...
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Chaitanya Chowdary Bezawada
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mi mix 2 phone display issue and service center people saying no service.

Website:www.mi.com/in

I have purchased MI Mix2 phone on january 23rd. It got delivered on 29th january. Suddenly i am observing a red color light inside the display at bottom left. When i took my phone to the service center. They are saying that there is no spares or service available for this pbone yet. So they would come back after contacting the company. I have called the customer care, and they are saying me to take the phone to service center so they will...
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H
hc1501
from Noida, Uttar Pradesh
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charger delivered without the cable

Address:Gurgaon, Haryana, 122011
Website:www.mi.com/in

Hi team

I ordered a charger on your website. My order id is order id: [protected]. It was no where written that the cable will not be a part of the charger. Neither the product name or description says so.

If the product name should have written adapter, then we can think that the cable might not be there. But when you specify the word "charger", it should include both.

I request to send the...
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S
skm.gzb
from Nagram, Uttar Pradesh
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mi 5200 mah power bank

Address:Ghaziabad, Uttar Pradesh, 201009

Sir,
I purchased mi 5200 mah power bank from flipkart.com on 29 october 2014. My order id is od[protected]. But now this power bank is not working. I want to replaced it. I also called your customer care number, [protected] on 22 january 2015 but till now i didn't get any response from your end.
Thanks & regards
Sandeep maurya

Contact no: [protected]
Add: b-6, railway awas samiti
Near...
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K
kuldeep kastuv
from Mumbai, Maharashtra
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regarding defective phone

Address:Mumbai City, Maharashtra, 400701
Website:[email protected]

Hello sir,

I want to complain regarding my mi a1 phone which i ordered previous $ months ago, but i am facing so much issue in the device. Mostly i am experiencing lagging of devices means device getting hang, secondly application related issues, network related issues. I m not satisfied with the product you delivered. I want my refund amount or exchange of devices....
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A
abhisingh416
from Bengaluru, Karnataka
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service center

Address:Vadodara, Gujarat, 390016

Hi team,

I have gone through with service my mobile at your hcl service center trident tower vadodara. I have explained all my issue which iam facing since few days about battery and heat issue but the people of your service center have just reset my phone and return back to me hence iam still facing the same issue which is totally misguide.
Pleas...
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N
Nandakumar LA
from Bengaluru, Karnataka
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battery issue very

Address:Bangalore, Karnataka, XXXXXX

First i had a battery with problems as it was old it was not keeping charge for a long time so i went to ascendas park square mall itpl whitefield to buy a new battery,, i went to mobikins shop, i bought a battery they said it's a very good battery,, (S/n:gybm[protected]) original battery, they costed me 1, 500 rupees. Finally the battery quality was not good it was the same like the previous battery. On the battery usually the date of...
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M
Manoj Sutar
from Gevrai, Maharashtra
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battery backup problem

Address:Latur, Maharashtra, 413512

Sir o have purches redmi note 4 mobile date 12/09/2018 regarding backup issue i visit to our latur mi service center he open the mobile and removed the battery and he told us scratches on battery so he not cover in warranty.
I observe battery black coating open to sticking point please find attached battery photo if he not cover in warranty pls clearfy the problem.
He said mobile repaired locally so why open the mobile why...
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B
bhupeshjbp
from Bhopal, Madhya Pradesh
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redmi 4 /display issue repeated

Address:Indore, Madhya Pradesh, 452001

I am writing to express my dissatisfaction about the mobile phone that i bought online. Surprised to see your entire approach to resolve the issue and understand my concern, seems nobody interested to resolve the customer issue only mail exchange done.
I paid for it, the unit function well. However, within a six month same display issue reoccur twice. It became defective. With all its fantastic features and warranty, i never thought...
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R
Ramsami
from Namakkal, Tamil Nadu
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tata mi a 1 is not good

As i bought mi a1 at jan 14.. At first the mobile was too good but after my oreo update i found worst about my phone it doesn't get any network.. Its just been a month tat even though i can't cover any replacement... I need a solution... I gave my phone at service centre they are saying tat it was a hardware issue even though its was not my mistake hw could they they refuse to make replacement for tat... It made me think tat mi is a worst...
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L
Lokesh Pulivarthy
from Hyderabad, Telangana
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negligence for the customer...

Address:Warangal, Andhra Pradesh, 506003
Website:xiaomi

I gave my phone in xiaomi service center on 14th feb 2018 about the headset jack complaint, and for this, they told me it takes around a week, and now they don't even respond properly and says it will come by tomorrow and day after tomorrow for the past 8 days and now its almost 14days since the day i gave my handset.
So, please do file a complaint so that others could not face the same problem....
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A
Aakrandan
from Tumkur, Karnataka
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mi service center

Address:Dakshina Kannada, Karnataka

On 26th february 2018 i had given my mobile for screen replacement. Model name was mi max 2 which was bought in august 2017. The screen was completely shattered, only left half of it was working. I got back my cell with display working, but now my volume button and power button is not working. Service center people are asking me to pay 600rs more for the repair. I have already paid 5420rs for the display. My mobile phone was fully functional,...
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A
Avani Poddar
from Hyderabad, Telangana
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unavailability of loudspeaker part and impolite attitude shown by staff

Dear sir

This mail is to bring to your kind attention that i purchased a redmi note 4 from flipkart around 6 months back. The loudspeaker of the phone is damaged. My current location is hyderabad, telangana and i have visited almost all the service centres across the city. But none of your service centres have the loudspeaker part. Also, the staff are very impolite in their behaviour and not at all ready to redress the grievance...
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Respected sir,
My name is gayatri. G and i had purchased redmi note 4 on 29th november, 2017 (Invoice number : fabauc[protected]). After giving the mobile to the mi authorised service centre at trivandrum (At karama), they returned the phone without a sim tray and i had to go back again to get it. Since that service, the sim in slot2 is not getting detected at all. I inquired the issue with my phone at mi authorised service centre...
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S
Shashank Chalak
from Mumbai, Maharashtra
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i am complaining about mi care, panvel, navi mumbai

Address:Raigad, Maharashtra, 410206

My new red mi note 4 was under warranty periods, due to app crashing problem i gave it to mi care, panvel. They said we will software update it. After software update their is problem remain. So they took it for 1 day more. And promised me for tomorrow, i was not available on tomorrow so i send my father to get it back. But on tomorrow when i get phone back in my hand, there is so many scratches and different screen display condition. I checked...
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C
Chithrapalam Nadar
from Savantvadi, Maharashtra
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mi a1 jio calls

Dear sir,

Am holding mi a1

I already raised a query on email which is not solved yet about jio voice call.

Now,
Here i face new bugs, the bluetooth turns automatically on, every time i have to off manually.

This is new phone which bugs lot and can't use jio calls

Really disappointed with your handset and service.

For my early qurries which u...
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Lakshmi rajkumar
from Chennai, Tamil Nadu
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switches are not working in redmi y1

Address:Chennai, Tamil Nadu, 600040

I bought a Redmi y1 online in mi store which is not working perfectly, the down keys are not working so I want to change a new phone for free by taking this phone back it would be nice if you send any person to exchange it would be nice or solve the buttons and replace it freely and the phone's heating very oftenly so we are requesting you to solve the problem or please get the phone back again and give our money or give a new phone....
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S
Shilpriya Shah
from Mumbai, Maharashtra
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redmi y1 customer care not taking it in warranty

Address:Ahmedabad, Gujarat, 380024

Hello sir/ma'am

Dear mr. Patni,

Hope you are doing well

*mi is doing well, you are big brand in india now. Pease don't do such thing with your customer, please provide us best service.*

*sir my phone is in warranty i brought it just before 2 months it's take 3 year to buy my first phone and i trusted on mi company, but sadly mi and their customer care have no value of customer's...
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S
So kumar
from Hyderabad, Telangana
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redmi note 4 64gb motherboard change two times

Address:Visakhapatnam, Andhra Pradesh, 530005

Redmi not4 64gb/purchase on july 17 this phone motherboard change two times in every three months. Imei no [protected] this is new imei no. Now this phone is in warranty so i have not give charges for repairs but when the warranty date is expire then what will i do? Every three months who give charges for repairing the motherboard? So this is my humble request to change my phone....
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