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Xiaomi India Complaints & Reviews

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Updated: Sep 13, 2025
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Xiaomi India reviews & complaints page 148

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R
Redmi Note
from Bengaluru, Karnataka
Jan 15, 2018
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Address: 577301
Website: Mi india

Sir i brought redmi note 4 from flipkart... After 15 days its show error... All future error... Even camara also not work... After reboot its ok for 20 hours after then same problem... I talk with flipkart and mi india... No use please help me... Please give me replacement... And one i like clear i am big fan of xoiami... I am using redmi phone from last 3 years... Please please please... Help me mi... Thank you
Calls hanging automatically. Not able to connect.
Low voice on calls
Disconnected calls
Phone automatically changes contacts and names
Cannot find proper numbers
I purchased redmi 4a mobile through amazon.
Slim card slot was missing, that I noticed bit later.
I contacted three persons - Amazaon, Amazon seller and Xiaomi India.
None of them are taking responsibility
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    S
    sushant0892
    from Delhi, Delhi
    Jan 14, 2018
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    Address: Ghaziabad, Uttar Pradesh, 201010

    My phone got a charging problem and i was told by the service center that the motherboard is to be replaced and it would cost me rs.7500 while i got it repaired outside in just rs.200 as the charging jack was not working. If i am not wrong there is an issue with the motherboard then the device does not boot up while my phone was working till the battery ended. I am an engineer and like every other customer i was fooled by the xiaomi. I am never gonna buy a xiaomi product and would give bad reviews to my known ones
    Jan 08, 2018
    Pushpendra Bhaskar's response
    My phone is blast in day I am student
    My radmi phone is blast In day and my name is pushpendra bhaskar Jalaun sa ya Mara phone kase blast ho gya ha OR hma chot ayi ha ab Ap btaooo hm Kya Kra MA ak student hu
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      V
      Vikesh Jangra
      from Rewari, Haryana
      Jan 13, 2018
      Resolved
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      Resolved

      Address: Bhiwani, Haryana, 127306
      Website: Redmi

      Sir my name is vikesh kumar and my mobile no [protected] my complain is that my phone has been damaged four times in a year. Do not change this either, then i will add it to the newspaper that these companies are doing poorly mobile and will complain to your higher officer because we have service centers 100 km away from here, i am living in district charkhi dadri. And here are very mobile sales of redmi. Please allow me to open the service center and help me so that i can help the redmi consumers,
      Jan 13, 2018
      Complaint marked as Resolved 
      My name is Vikesh kumar and My mobile number 9813726977 my mail ID [email protected]
      I own Mi 5. My sister and mother are using Note 3 and Note 4 resp. The problem we three have been facing is that the wrong contact name appears when we get an incoming call on our phone. The number is already saved in our phones with a certain name, but any other contact name appears from the contacts list.
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        F
        Faizan haq
        Jan 13, 2018
        Resolved
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        Resolved

        Address: Ghaziabad, Uttar Pradesh, 201017

        Team,

        I bought a phone redmi note 3 from the xiaomi in june 2016 and also a mi protect for 1 year...in march 2017 i got my phone repaired from them under warranty... But now in the month of nov i again faced the issue with the phone... I went to the mi centre and they told me its out of warranty and you need to pay for it... But when they opened the phone there were screws missing from the phone.. When i asked them about it they said in march your phone was fixed by one assist and not xiaomi so you talk to them... And when i contacted one assist they say xiaomi certifies the service centre at which we reapired your phone...
        Now wanted to ask xiaomi and one assist how can i trust the repair they have done to my phone with screws missing from the phone...

        Faizan

        Imei (Meid): [protected]
        Sn: 12665/20238577
        Aug 6, 2021
        Complaint marked as Resolved 
        Jan 13, 2018
        Updated by Faizan haq
        I want MI to take back their phone and give me my money back...they have cheated me...
        "Dear Customer

        Greetings from OneAssist..!

        We deeply regret for the inconvenience caused to you & appreciate your patience.

        We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

        Should you require any further assistance, please reach us at[protected].

        Regards,

        Sagar

        Team OneAssist"
        S Nadeem from Hindupur Anantapur dist andhrapradesh

        defective repaired phone - Comment #2974573 - Image #0
        customer ID: 1052817
        "Dear Customer

        Greetings from OneAssist..!

        We are very sorry to hear about your experience and regret the inconvenience caused to you.

        We have forwarded your details to our team and they shall update you with the current development on your case.

        We appreciate your patience in the interim.

        Regards

        Sagar

        Team OneAssist
        "
        Faizan haq's [Complaint's author] reply, Feb 8, 2018
        No update on my complain
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          A
          amitdevraj
          from Rusera, Bihar
          Jan 13, 2018
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          Address: Katihar, Bihar, 855114

          Sir.. Mera phone me ek chhota sa sasoftware problem ho gya tha... Jise lekar main mi care pe gaya to maine waha pe apna phone diya uske baad sham me mujhe bataya ja raha hai ki apka phone ka mother board kharab ho chukka hai 7000/- rs lagenge. To maine apna phone wapas le liya or wo phone main bahar ke shop me 200 me bilkul thik ho gaya.. Care wale ne mere phone ka speaker sensor board khol liya
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            R
            rakesha nn
            from Gurgaon, Haryana
            Jan 13, 2018
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            Address: 122002

            Today i have faced some problems while updating my phone, as a result of this my phone got hanged. I visited gurgaon mg road service centre to fix this issue. But there the technician (Deepak kumar) asked me to pay ₹1986 for touch panel replacement. But after rebooting my phone everything is perfectly working. So kindly address this serious fraud issue
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              P
              Prajith Achuthan
              from Mumbai, Maharashtra
              Jan 12, 2018
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              Address: 673596

              Sir, , Iam saved lots of contacts in my mi4 mobile but some contacts have only name now, , , if that contact is open that time name showing and showing read only contact, , why sir, , , I need that numbers, why it is showing like that, if this phone have any software issues or any other complaints? If you can't find the problem just reply me via email my id [protected]@gmail.com
              +1 photos
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                R
                rakeshraopam
                from Delhi, Delhi
                Jan 11, 2018
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                Address: Warangal, Andhra Pradesh, 506001

                First of all, iam feeling worst to use the mi mobile with worst service experience. I went to the service center (Hanamkonda, warangal dist. Contact:[protected].) for replacing the charger because it is over heating and getting smelled. I don't know why the people did not change even it is in warranty. From last three months, i have visited 3 times. I request you to replace the charger immidiatly. Even in the month of november, i have raised a complaint in the consumer court aslo regards this. Kindly discuss with the store with above mentioned contact number and solve it immidiatly. If the device ll blast and cause any property damage or loss of life, you are the responsible for it.
                Just notice it.

                Thanks
                Rakesh
                Mob:+91-[protected]
                Warangal
                Telangana india
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                  M
                  Manjit Singh
                  from Durg, Chhattisgarh
                  Jan 11, 2018
                  Resolved
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                  Resolved

                  Address: 151111

                  Sir/madam
                  5% cashback scheduled on 29/12/2017, for payment made through SBI debit card against Order ID: [protected] (redmi Note 4, 4GB+64GB) has not been received so far. My purchase was during the period September 27 to september 29(Celebrate Diwali with Mi - 27th to 29th Sep, 10 am onwards). during online chatting before placing order on MI site on september 29, MI customer care representative also confirm that I am eligible for 5% cashback on purchase of redmi Note 4. Kindly look into the matter and do the needful.

                  "[protected]@mailsy.custhelp.com" not responding.

                  Manjit Singh
                  Jan 17, 2018
                  Complaint marked as Resolved 
                  cashback received on 17/01/2018.. thanks..
                  Jan 17, 2018
                  Updated by Manjit Singh
                  cashback received on 17/01/2018.
                  thanks..
                  My display is broken. i bought mobile on[protected] in Bangalore jayanagar store. While buying they didn't explain about display quality now they are saying display quality is poor in Redmi y1 that's is the reason and it will not cover under warranty. If i am Asking customer care they are sending thank you for feedback

                  non-receipt of 5% cash back for payment, made through sbi debit card order id: 5170929341226630 - Comment #2972448 - Image #0
                  non-receipt of 5% cash back for payment, made through sbi debit card order id: 5170929341226630 - Comment #2972448 - Image #1
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                    A
                    AjinkyaG
                    from Mumbai, Maharashtra
                    Jan 11, 2018
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                    Address: 562106
                    Website: [email protected]

                    Hello,

                    Good afternoon.

                    I bought mi phone redmi note 4 gold 3g+32g [imei:[protected]] its

                    St reg no.: aaaci0886ksd002
                    Cin no.: l30007tn1995plco32941
                    Pan no.: aaaci0886k
                    Vat/tin no.: [protected]
                    Cst no.: [protected]
                    Invoice no:[protected]
                    Invoice date: 10 jun 2017
                    Order no: [protected]

                    Phone is delivered

                    From: tvs electronics limited
                    C/o dhl
                    4th floor, plot no 193-197&254-258
                    137&248-249 jigani link road,
                    Bommasandra industrial area,
                    Bangalore-562106

                    Customer support: service.[protected]@xiaomi.com

                    Please look the issue as the company is delivering faulty product as the service team is saying the new phone screen is duplicate screen as we haven't changed anything

                    So look into the issue if no action taken from your side will go to national consumer team to help us out.

                    Thanks,
                    Ajinkya subhash gujarkar
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                      V
                      vijenad
                      Jan 29, 2018
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                      Address: 600005

                      I purchased redmi 4a mobile through amazon.
                      I found that Slim card slot holder was missing, that I noticed bit later.
                      I contacted people on there platforms - Amazaon, Amazon seller and Xiaomi India.
                      All three are passing the buck on each other and none of them are taking it seriously to resolve it.
                      Initially xiaomi responded that they will resolve it and asked me to visit their customer care center, I did it but they are not ready to support on it.
                      Xiaomi is comming up a new reason every time and they are not supporting for it.
                      Very bad product of Xiaomi.
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                        R
                        ramp3033
                        from Hamirpur, Himachal Pradesh
                        Jan 10, 2018
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                        Address: Faizabad, Uttar Pradesh, 224001

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                        आदरणीय

                        अवगत कराना है कि मैंने यह रेडमी नोट 4 मोबाइल Flipkart के द्वारा 7 दिसंबर 2016 को खरीदा था तदोपरांत मैंने इस रेडमी नोट 4 मोबाइल को इस्तेमाल करना शुरू किया मेरे मोबाइल का आई एम ई आई नंबर [protected] &[protected] है इस मोबाइल को मैं पिछले 1 वर्ष में पांच बार बनने के लिए Mi के सर्विस सेंटर पर भेज चुका हूं परंतु कभी भी बनने के बाद यह मोबाइल 1 महीने से ज्यादा भली प्रकार नहीं चला है इस मोबाइल की क्वालिटी बहुत ही असंतोषजनक है मैंने खरीदने के पहले बिल्कुल भी नहीं सोचा था कि यह मोबाइल इतनी खराब क्वालिटी का है मेरा यह मोबाइल बार-बार अपने आप रीस्टार्ट हो जाता है जिसके कारण हर बार मैंने उसको बनने के लिए भेजा है और हर बार सिर्फ मेरा डाटा लॉस हुआ सर्विस सेंटर द्वारा मुझे बताया गया कि हर बार आपके चार्जिंग पॉइंट में खराबी आ जाती है परंतु यह कैसे हो सकता है मैं तो हर बार रेडमी का ओरिजिनल चार्जर ही इस्तेमाल कर रहा हूं चार्जर भी आपके सर्विस सेंटर पर चेक करवाया वह भी ठीक है इसका मतलब कि इस फोन की क्वालिटी ही खराब है मुझे इस फोन को खरीदने के बाद जितना दुख हुआ कि मैंने अपना पैसा बर्बाद किया उतना मुझे कहीं नहीं हुआ मैं इस फोन की क्वालिटी से बहुत दुखी हूं बार-बार ठीक करवाने के बाद भी या फोन कभी भी 20 से 25 दिन से ज्यादा नहीं चला MI इतनी खराब क्वालिटी की उम्मीद नहीं थी बहुत ही खराब

                        Mi का एक असंतुष्ट कस्टमर
                        रामप्रकाश यादव
                        My mobile redmi note 4 auto switch off. While talking.. Charging..
                        Also power button while press direct switch off w/of further pup off notice
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                          S
                          Sahimsairaj
                          from Chennai, Tamil Nadu
                          Jan 10, 2018
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                          Address: 600053
                          Website: comlaining about mobile

                          Bought a redmi4 mobile from sangeetha mobile in july 2017 and i live with defects like 1. Overheating 2. Slow charging 3. Does not hold charge 4. Vanishing storage of data 5., erratic functioning making day to day usage difficult. The condition remains the same after 5 services and a redmi rep attending the mobile for 3 days. Each service costs me my data and regeneration of data. Supplier customer ethics is 0. Dealer keeps advising for service
                          Request replacement
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                            A
                            Amrit Rastogi
                            from Bengaluru, Karnataka
                            Jan 9, 2018
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                            Address: New Delhi, Delhi, 110087
                            Website: www.mi.com/in

                            The case was raised on december 26, 2017.

                            Last time i had a conversation with your supervisor attar, he promised that we would get the status update on the case in 2 weeks. Please confirm how much time will it take.
                            Then they checked with the delhivery courier company to investigate where i had answered all their questions and it sounded positive.
                            Now mi india has called up and stated that they have closed the case and stated me to be a fraud.
                            Stating that the package was properly stocked and checked in the cctv camera. So nothing can be done.

                            It was a pre-paid order and as per mi.com everyone is a fraud who make the payment first hand. I made a credit card payment with 3 months emi.

                            Total 2 issues -
                            1. Received detergent soap instead of the phone mi a1.
                            2. Package was sealed with the scotch tape when received and was told that it is fine this is how it is packed without the invoice that is attached separately.
                            3. Did not receive mi a1 hard case.

                            The delivery boy delivered and ran away in a hurry.

                            Please find the pictures of the related attached.

                            Any help would be appreciated.
                            +3 photos
                            Wifi get disconnected automatically

                            bluetooth sometimes gets on automatically

                            and the feedback app doest respond when we press send button after writing the issues or suggestions

                            battery drainage is high after update of oreo.

                            and there is no app for opening the files like file explorer or file manager or anything like this.
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                              M
                              manavgabani
                              from Mumbai, Maharashtra
                              Jan 8, 2018
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                              Address: Mumbai City, Maharashtra, 400092
                              Website: www.mi.com

                              I have book the mi band hrx on 12 december 2017 and i got delivered on 14 december 2017 and my order id number is [protected] the mi band 2 hrx its battery is very wrost the company is telling that battery work till 23 days and my band hr is working till 4 days i charged my mi band hrx in morning at 11 am and 12:30 it got fully charged 100% and when i check the time at at 2 pm the battey level came down at 80% in 1hours and 30 miniutes i directly drain to 20 % every week i have to charge mi band hrx only when i called to customer care they did not answer proper the xiaomi company is making fool to public and taking full amount from customer rs 1299 please resolve my problem its request
                              Jan 08, 2018
                              Updated by manavgabani
                              i have book the mi band Hrx on 12 december 2017 and i got delivered on 14 december 2017 and my order id number is [protected] the mi band 2 Hrx its battery is very wrost the company is telling that battery work till 23 days and my band Hr is working till 4 days i charged my mi band Hrx in morning at 11 am and 12:30 it got fully charged 100% and when i check the time at at 2 pm the battey level came down at 80% in 1hours and 30 miniutes i directly drain to 20 % every week i have to charge mi band Hrx only when i called to customer care they did not answer proper the Xiaomi company is making fool to public and taking full amount from customer Rs 1299 please resolve my problem its request
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                                Kiran Tripathi
                                from Lucknow, Uttar Pradesh
                                Jan 8, 2018
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                                Address: Lucknow, Uttar Pradesh, 226015

                                I purchased a mini redmi4a by ol on dated 31nov 2017. I m kiran tripathi from lucknow. My mob went heywire n when i took it serving centre kapurthala lko than it is said dat bcs of water inside i'll take 5k rupees. I came back n open d mob cover wid own n put cover again dan my mob worked... Do sir pl tell what was dis m very disappointed wid ur servicing n i won't buy any other redmi mob.
                                Jan 05, 2018
                                Uttsaw kumar's response
                                My new mobile phone radmi note 4 new pack is a damaged
                                Mi note 4 mpbile is a new sill pack in a damaged pelece this mobile phone replaced ...

                                about phone - Comment #2969062 - Image #0
                                about phone - Comment #2969062 - Image #1
                                I did purchase on December 28, 2017 but there is a problem in that the network is not coming, no service is showing, so what should I do now?
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                                  S
                                  Somesh ahlawat
                                  from Delhi, Delhi
                                  Jan 8, 2018
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                                  My phone hang in 4gb ram it is working like of 2gb smartphone please send me an update which solves this. The front camera is like of 2 mp there is no clearity in this mi a1. The key board is also hanging too much at this time and sometimes phone does not work i have to restart my phone this is the worst phone i have ever seen in price of 15000 rs the note 4 back camera is pretty good but this dual camera is not so much impressing only portrait mode is good. After updating in oreo there is lots of hanging problem in my mi a1
                                  First when I was using this phone, there was portrait mode available. Now when I am using the camera, there is no option for portrait in camera app. I tried resetting the phone and I even tried factory reset the phone and the issue is still not fixed.

                                  mi a1 after oreo update - Comment #2969083 - Image #0
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                                    D
                                    dilshad0123
                                    from Mumbai, Maharashtra
                                    Jan 7, 2018
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                                    Address: Mumbai City, Maharashtra, 400055

                                    Charging too much and laborbcost is too above that gst charging too much in that u can buy new phone very bad billing system un necessary forcing customer chang the spare part which is not required service is very estimated cost given that 5010 outsite same done 2000 inr service center is just making money ver very bad after sales service given by service center
                                    Http://prntscr.com/hve98c

                                    My device claim is not taken into the action seriously please check above link.
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                                      B
                                      bansi dhaval
                                      from Jetpur, Gujarat
                                      Jan 7, 2018
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                                      Address: Bharuch, Gujarat, 393001

                                      My touchped not working. I took my phone on service center dist bharuch, gujarat...in the 5 min tjey say phone was water damage and the estimate ckst is 8500 rulees.. I took my phone outside and i just repair my phone only with 300 rupees... Very bad servic
                                      Redmi 4..
                                      Ime no:-[protected]
                                      [protected]...
                                      And without any repair i was payment 450 rupees for service and also returned 178 rupees...
                                      Pls do not buy redmi
                                      Jan 07, 2018
                                      Updated by bansi dhaval
                                      My touchped not working. i took my phone on service center dist bharuch, gujarat... in the 5 min tjey say phone was water damage and the estimate ckst is 8500 rulees.. i took my phone outside and i just repair my phone only with 300 rupees... very bad servic
                                      redmi 4..
                                      ime no:-[protected]
                                      [protected]...
                                      and without any repair i was payment 450 rupees for service and also returned 178 rupees...
                                      pls do not buy redmi
                                      Jan 07, 2018
                                      Updated by bansi dhaval
                                      My touchped not working. i took my phone on service center dist bharuch, gujarat... in the 5 min they say phone was water damage and say me its out of warranty and i[censored] repair than give 450 rulees.. i m say yes.. after with hin a 5 min they say me the estimated cost is 8500 rupees .. i took my phone outside and i just repair my phone only with 300 rupees... very bad servic
                                      redmi 4..
                                      ime no:-[protected]
                                      [protected]...
                                      and without any repair i was payment 450 rupees for service and also returned charged pay 178 rupees...
                                      pls do not buy redmi
                                      Jan 07, 2018
                                      Updated by bansi dhaval
                                      My touchped not working. i took my phone on service center dist bharuch, gujarat... in the 5 min they say phone was water damage and say me its out of warranty and i[censored] repair than give 450 rulees.. i m say yes.. after with hin a 5 min they say me the estimated cost is 8500 rupees .. i took my phone outside and i just repair my phone only with 300 rupees... very bad servic
                                      redmi 4..
                                      ime no:-[protected]
                                      [protected]...
                                      and without any repair i was payment 450 rupees for service and also returned charged pay 178 rupees...
                                      pls do not buy redmi
                                      just 5 month my phone is old... and its warranty going on...
                                      Sir my name is ANAs SHAIKh my mobile name is mi note 3 16gb 2gb ram water damage this is completely dead motherbord do not use any one parts and motherbord not work
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                                        S
                                        Sagar Pooja
                                        from Patna, Bihar
                                        Jan 7, 2018
                                        Resolved
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                                        Resolved

                                        Address: 282005

                                        Sir meine xiaomi.com se mia1 mobile magaya tha rs.12999 rs ka tha jo meine 17/12/17 ko return kar diya jiksa refund muje abhi tak nahi mila or company wale bol rahe hai ki apke bank account mei paisa 3/01/18 ko hi aagya but abhi koi paisa nahi aaya mere account mei unhone muje ye utr no. Icicr[protected] dediya hai ki hamari side se paisa chala gya but mere pas abhi koi paisa nahi aaya bank mei gya to bank wale bol rhe hai ko koi paisa nahi aaya abhi mei apni bank passbook ka statement send kar rha hu. So plz meri help kariye or mera paisa muje returned karaiye utr number se mei kya karu mere account mei to paisa nahi aaya or na hi mere mobikwik ke wallet mei aaya so plz meri help kijye or mere ko contact kariye my mobile numbers [protected]
                                        Order id :[protected]
                                        +5 photos
                                        Jan 7, 2018
                                        Complaint marked as Resolved 
                                        Xiaomi.com details Number-1800 103 6286 [email protected] My details [email protected] 07500066642 ORDER ID; 5171215749818324
                                        Jan 08, 2018
                                        Updated by Sagar Pooja
                                        Sir aapki taraf se ye mail aai hai ab muje kya karna hai aage
                                        Xaiomi india complaint id:1828557
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