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Xiaomi India Complaints & Reviews

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Last updated Feb 16, 2024
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Xiaomi India reviews & complaints page 155

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A
akashraj srivastava
from Hyderabad, Telangana
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redmi note 4 32gb hanging very often

Hi team,

Sorry to inform you that i am extremely unsatisfied with the redmi note 4, i bought recently. It is getting hanged very often though the memory space is enough in my phone. I tried to contact xiaomi team many a times but noone had contacted me back yet. I did not expect such a behaviour from your company. I will keep trying to share this information on other social platforms as well, if this query doesn't get resolved...
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SANJAY SHAH4455
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ordered not complete

Address:Bangalore, Karnataka
Website:[email protected]

I have ordered max2 flip cover and 2in1usb cabel my order. Id-[protected] placed on 7/11/2017 i also use mi token witch was given by co against order i used 5999 token for rs 500 discount and remaining amount rs 548 pay by credit card but still today in my a/c order is open but the customer care said that due to technical your order is cancelled and refund of rs 548 is created in your a/c 5to6days but i request them what about my mi...
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A
Antariksh Patre
from Delhi, Delhi
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redmi 4

Address:Raigad, Maharashtra, 410210
Website:Complaint about mobile handset Redme 4

I antariksh patre had purchased redme 4 of 3gb ram, 32 gb specification in the month of october 2017 from amazon site. Initial 10 days i have not face any problem as it is not used much by me during this period. However on 29 october when i open whats app, mobile hang & shut down. I tried to star it for one hr. But could not open it. When i charged it, battery heated too much.
I feel that such battery can explode anytime.
Same...
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V
Vala Mohil
from Veraval, Gujarat
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mi redmi note 4

Address:Vadodara, Gujarat, 123
Website:[email protected]

Late charging. (Slow charging)

Before week, my phone is exlent working. When i put in charging maximum 3 hour charging full.
But now take 6 hour for full charging. At now take 6-7 hour for full charging. When i contacted mi service by toll free number, he/she said me.. 'you reset your phone' then i reset my phone. But same issue have in phone. So i humble request you for this issue solution give meas well as early....
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P
Parthi Vm
from Noida, Uttar Pradesh
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not responding complaint no 171011011993 [incident: 171104-003272]

Address:600040

I have clled tooll free no lots of time for mobile issue this is followed from last 2months

For my complaint check previous mail
I don't have knowledge to communicate through mail each and every time i depend on my friend to type mail so i ask customer care person in toll free number to contact in tamil by your technical team.

Even i ask toll free no many times but not get proper solution for my complaint.br...
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D
Dipendra singh solanki
from Ahmedabad, Gujarat
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mobile hang and touch screen

Address:380001

I bought a new mi mobile almost 1 month ago the mobile is hanging and it's screen not work properly. I bought it from mi application as cash on delivery. I bought 3-4 mobile of mi online but there is only in this handset is problematic please solve. Can i exchange this handset of mi. I want to exchange same handset. Please solve my problem. Thank you...
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D
D. J. Gajbhiye
from Darwha, Maharashtra
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damaged package received - dsp

Website:www.mi.com

Sir/ ma'am,

On 30th october i recieved mi a1 in damaged conditions. I bought it from mi store. First of all i booked the mi a1 on 17th october and it was scheduled to be delivered on 20th october. But, because of the delivery boy's mistake l got it on 30th october. Also in between when i filled the complaint to mi customer care they keep on telling me that in 48 hours i will be receiving the phone but that didn't happen. After...
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A
Arpit Kishore
from Varanasi, Uttar Pradesh
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regarding to damage my mobile while servicing

I had taken "pickmi" service of xiaomi on 15 oct regarding sim slot damage in my guarantee period. There they had not service my mobile (Redmi 3s prime) and also told that this damage could not recover after that they dispatch my moblie and i got it at after 24 days on 9/11/17. When i saw mobile and plucked in charger but mobile is not charging. Battery percentage is not increasing after 3 hours also.

Regards
Arpit kishor...
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V
vishal7760
from Morbi, Gujarat
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redmi 4/display problem

Address:Morbi, Gujarat, 363641

I have a mi redmi4 phone. And some touchpad problem create automatic without any creack and without any damage. So i visit mi customer care but not satisfied respose give me from your customer care (S k care-morbi - 363641). So please take a action agains local care. And solve my proble as soon as possible. Customer care officer not received my mobile without any reason. And my mobile is up to date goods condition. I attach a some photo of...
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Address:673632

My mi4i phone has a slight loose contact in charging port. I contacted the authorised service centre of xiaomi phone in calicut, mobnet mobiles in yamuna arcade, kallai road, calicut 673002 today morning.. They changed the sub port of the phone and informed me that still charging is not possible, the main port has to be replaced.. When i handed over the phone for repair, the charging was possible with a slight twist of the phone, but after...
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P
Pradip79
from Aizawl, Mizoram
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damage mobile set received in delivery time.

Address:Dhenkanal, Odisha, 759013
Website:www.mi.com

I have already complain before 15 days but not solve my problem. Any time i call xiomi costumer care they reply that will call u within 24 hour. But they don't call me anymore. Any time same ans given by customer care.

Mobile model - redmi note 4 gold
Imei no-[protected]
Name - pradeep kumar mohapatra
Mob no - [protected]

Xiomi complaint number[protected]...
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P
pandeypraveen72
from Gurgaon, Haryana
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product was missing

Address:New Delhi, Delhi, 110001
Website:WWW.MI.COM

I booked data cable and headphone from mi site but in the package i have received only data cable after that i complaints to customer support but they not providing any valid reason for this.
Booked form - www.Mi.In
Date of booking-20-oct-2017
Received date-23-oct-2017
My order no - [protected]
Complaints no[protected]
Name-praveen pandey
Mo-[protected]...
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Y
Yamuna Vemulapati
from Bengaluru, Karnataka
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regarding touch screen failure

Address:Hyderabad, Andhra Pradesh, 500081

I have purchased red mi 4a mobile on 22 nd june, it's touch is not at all working after using four months. I visited madhapur, hyderabad red mi customer service center to get repair under warranty. They are simply saying damage happened because of water logging and they are not going to repair it. Why xiomi is giving false promises as they are going to repair it if damage happen within one year....
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P
Pratapa Suresh
from Vijayawada, Andhra Pradesh
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repair delay

Address:522414

I had given Redmi note prime to MYVA mobiles, Guntur, A.P. on 24/10/2017, job sheet no. 3409. Service request no. is WXIN[protected]. Problem in charging circuit. Continuously showing zero % only even after one hour. Very poor response from service centre, unable to confirm date of completion of repair. Always same answer that spare is yet to come. Not even telling from where or when. please help in resolving the problem so that I get back...
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P
Priyanka Armugam
from Mumbai, Maharashtra
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mobile camera not function in-spite of 5 visit to service center

My redmi phone is 4 months old its camera stop working the next month from the purchase i had visited the service center more then 5 times initially they had fixed it but after a day or two started facing the same issue & last week i had submitted to the center again and this time the phone was kept for 8 days but again after 2 days it again stopped if i call this customer care number they first dont respond & in twitter they say visit the...
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D
Deepjyoti Sarma
from Duliagaon, Assam
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xiaomi redmi note 3 black screen

Address:Dibrugarh, Assam, 786602
Website:Mi. in

My xiaomi redmi note 3 which was purchased on october 2016 has got some problems. When i was using my phone normally suddenly my display screen disappeared and no response of phone, i tried to power on my phone but couldn't be able to do so. When i tried several times to on my phone by pressing both power on and volume up/down button phone was on. But after using few minutes same problem occurred and could not be able to power on my phone....
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M
migsp1
from Guntur, Andhra Pradesh
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regarding mi.com new feature cardless emi

Website:www.mi.com

Mi.com website started new feature for customer which was cardless emi option...in this feature customer get product through emi option without credit card... But there is an small procedure for apply cardless emi they verify customer aadhaar no, pan card, resident address, employee name, salary etc... But after this procedure they check bank account through zest payment gateway which was not secured by "ssl" certificate... It means they...
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S
suraj12345
from Mumbai, Maharashtra
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redmi note 4 3gb

I bought redmi note 4 3gb, 32gb variant from flipkart on 23 august 2017 and it is only 2 months nearby and my phone got swelled from mid screen. I went to service center but they are saying it need to be replaced and we will charge for it. When my phone is in warranty period why should i pay money. Its mi who didn't checked the phone properly and the battery got swelled.in the warranty chart it is no where mention that for battery swelling...
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H
Hemannt Sawant
from Mumbai, Maharashtra
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mobile burning and blasting

Address:Thane, Maharashtra, 421202
Website:[email protected]

I hemant sawant, i have xiaomi mi max prime (Gold 128 gb), imei no-[protected]
I brought mobile 18 oct 2016 as per invoice date. On today (07 nov. 2017) when i returning my office on the way, my mobile getting very hot from last month my mobile frequently getting hot. So i go to your service centre at 7.10 pm at dombivali east. But that service centre closed so i go near local mobile service centre because my mobile getting very...
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S
Sanju Dey
from Asansol, West Bengal
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xiaomi redmi note 4 screen burn issue

Address:743252
Website:Mi.com

I was purchased a redmi note 4 (3gb ram) black variant 3months ago, now i can noticed some ghost image in screen, because the screen was burn.
I visited a service centre located in west bengal at habra, but they said me this is not an issue, it's normal, and ignored to replace or repair the screen.
So what can i do now?
And i asked xiaomi, is that your warranty policy?
I just hate xiaomi after sell service.br...
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