Xiaomi India Complaints & Reviews

Dear team
M booked redmi 4 mobile by amazon on 17 oct and amazon deliverer on 25 oct after 1 week my mobile is totally dead than m complane on amazon and mi but no any response amazon say, no my fault your return police closed talk to mi customer care and mi say talk to amazon for this complane. So pls consider this problem and replace my mobile or repair it.

In my redmi note 4 mobile phone when i am open file explorer at that time there are saying me "just a second" and here take 5 to 10 seconds. And then here are all open then second issue is categories have not seen any data value like (Images have 500, documents have100) but here seen 5 to 10 seconds image have 0 data also documents have 0 data so plz solve my issue. Here this issue saying this device is hanging.

Please provide Electronic Image Stabilisation, Low light Camera improvement, Unlock Fm Radio, Improve Network catching capability via OTA update in Xiaomi MiA1 smartphone...
I'm facing difficulty in recording video since it was not stable...
I can't hear FM...
Sometimes network to goes out..
This is your flagship phone and you're not providing basic function..
Kindly provide update as soon as possible..

Dear sir/ mam'm,

Network issue from last 2 months, mobile network showing full but when i

Call to any one get the pop of mobile network not available. Screen shot

Attached for your reference.

Kindly resolve my issue priority basis

Br,
Gulabrao parit.

[protected]

I am using redmi 4. So my phone, suddenly out of nowhere was working really slow and i tried to restart it... It's been more than 12 hours the phone does not power on and it repeatedly shows the same thing everytime i try to restart it!! And during the night it heated up way too much!! This is the worst phone. I have lost all of my data now... I'll have to take it to the service centre. It's heating up so damn much i cannot even touch it! The most terrible thing thaty data is all gone now. I will never ever use redmi phones and i will never recommend anyone to use this company's phones. They provide terribly annoying services.

Never buy earphones or and product from mi because every time their service is bad if by mistake or product didn't work they will declare as damage and will not exchange the product i wll recommend not to take any mi product i am really a big mad that i have mi phones as well as mi earphones because they never give exchange every time any defect or anything will say u will not get exchange

Sir,
I am dillip anand m form chennai i am purchase redmi note 4 mobile on flipkart on 20/04/2017. Then one problem on my phone in mother board on 15/11/2017 i am going on service center in chennai egmore 16/11/2017 he said he is not covered warranty on mother board he is water issued problem told. He asked rs. 8500
Sir this my humble request i have 6 month warranty also. Please considered the problem my phone and any good solution. I am attached invoice copy and service center copy also for your references.
Thank you sir
My email: [protected]@gmail.com

I put my redmi note 4 on charging with its original charger.
After some time when i checked my phone i discovered that it was not working. The very next day i visited the mi service center as my phone was under warranty. They told me that they won't cover motherboard under warranty and told me that it repair cost would be around 11, 030 rupees. I decided not to go for repair. Plus they asked me for another 118 rupees for service charge.
I am really unsatisfied with their services i bought this phone on 3rd of april, 2017.
I don't understand what was my fault in this i never charged my phone with any other charger.
I hope that consumer forum will act on this as soon as possible.

Dear sir,

Purchase january 2017, hand set detail & invoice attached.

Problem last 2-3 months. Contact jhansi (Up) service centre but not solve my problem, required rupees five thousand.

Kahte hain ki hand set men water chala gaya hai. Zabki aysa nahi hai, check kar sakte hain.

Please help me.

Thanking you,

Manoj sharma
Jhansi up
Mobile no. [protected]

I have mi note 4 it can suddenly off or hang and heating problem
Service centre engineer can do software
3 time but my problem is not solve.
And now service can take 1 month for mother board change service of mi is very poor so please don't purchase mi mobiles specially note 4 mi mobile also have blasting problem please avoid mi chines products

This is in further reference to my complaint on 14/11/17 against your service centre at hazra road - infotel. Today morning, somebody from your office called me and informed me that a mail had been sent to me acknowledging receipt of my complaint and customer care people would contact me by today. Neither a mail has been received by me nor any customer care people has contacted me so far.

I again draw your attention to my complaint as follows:
On 14/11/17, on production of my redmi note 4 device for necessary repairing to infotel, they informed me that charger connector was broken. After detailed inspection of the device for almost an hour, they informed me that front cover display module and subboard assy need to be replaced at my cost though the device was still under warranty. Accordingly, an inspection sheet was prepared and a copy thereof was given to me. Then they took another one and half hours for the repairing and kept telling me that repairing was almost complete. Then, suddenly they informed me that the mother board was now damaged and i need to pay for that also. I strongly refused to pay as the damage to the mother board was obviously caused by them during the repairing process. If not, why they had failed to detect the damage during their detailed inspection. Now, the device is completely unusable and i am feeling helpless.

I request you for action against the centre and suggest me how i can again make my device usable.

One more thing. Please inform me whether i need to pay for the front cover display module and subboard assy at all as the device is still under warranty and the warranty excludes only the damages caused by the user in or on the surface of the device.

Your immediate response will be appreciated.

Abhijit guha
[protected]
[protected]@gmail.com

I have purchase redmi3s (Gold, 16gb) vide imei [protected], serial no.[protected], order id-od[protected]. Order dt.07.12.2016, invoice dt.08.12.2016, through flipkart, from sane retail pvt ltd and
Now from dt.08.11.2017 my screen touch pad not working, and mi service center at kothari milestone mall, malad (W) refuse to change touchpad, 2885756

I have requested for unlock my boatloader but company didnt ulock my boatloader since 1 month ago my mi a/c id is [protected] i try every step mention to ulock bootloader which as but my boatloader didnt ulock plese resolve my problem fast i would like to tell you that my application for bootloader unlocking has been unanswered.
I haven't received any message in that subject.
I want to enjoy my device more so please unloack the bootloader of my device.

Redmi 4a 2gb ram &16gb rom bought on amizon at 03/08/2017 order.
But after 3 month mobile phone no show disply. I take it on mi centre dausa, then told me sub-bord of mobile is damage. So u give charg 520rupees but i no give rupees, phone will be started on after repair to mi centre dausa. On 31/10/2017. After 2 day passing phone disply no apper than it take on mi centre dausa, rajasthan. For repair it.
Than told there leakes of battery $ relase of odour gas at right top corner so no change batteryin in warrenty pariod only battery bought 1180 rupees pay but phone will be in warrent pariod so i no pay
I requested to change battery mi xiaomi company
My bill & complain will send to photo

Mobile mi4a
Imei [protected]

Kamlesh solanki i m very desperate from mi services and company. Ever i seen its a worst company. My redmi 4a mobile is locked with pattern and i go for solution at service center and company charge with me 180 rupes. While my mobile is in guarantee. I m surprised that company executive told me that it's your fault that you apply pattern lock and forget password. If its my fault then why company offer me for pattern lock and if company cant do for my mistake or safety.
Its a simple logic that company wannna earned money from every customer for little mistake of forgotten of pattern lock. First company offerbits our service that you enjoy this and now come for charges.
I have many other mobile like sony and one plus 3 even they dont do like this they always have option for reset and hard reset by manually without going service center and paying any amount in guarantee period of time.
I will go for consumer court for this nonsense of company policy..

I brought redmi note 4 when i got my 3 moth salary and after sue some time as for as i remember that more then one month

I was going my home and i had my phone in my hand and suddenly raining was started and my phone was totally damaged and i went mi showroom and i told them all my issue and after that they saw my problem and they said to me you have to pay 11, 000 rupee i was shocked because i brought it only 13, 000 and he charged me two thousand less only if i was include 2, 000 more then again i could brought new phone i realy hate mi product's

If some one asked me what phone i have to buy god promise i never tell about mi product's bloody beach mi hairspray

Hi team,

I purchased mi a1 phone on 12th of november. Just within 2 hours the touch screen stopped working. On 13th i took to mi service center. They said the phone had water droplets inside and it wont be replaced nor covered under the warranty and asking me to pay inr 6, 037 for the repair. I did not drop water on phone and neither its raining here in hyderabad. How can a new phone have water droplets in it. Why should i pay now for a new phone which is hardly used for 2 hours. Please help!

This is with regards to my to order id: [protected] which was delivered on 28th october 2017 at my address. The delivery was cash oh delivery.

I've ordered a mi adapter and usb cable but it's not working since the last 2 days. I'm a loyal customer of mi but have been facing difficulty and i'm unable to charge my phone.
Please replace it the charger or i'll be forced to take legal action.

Hi

Last month i purchased a mi4a but yesterday my phone touch is not working, i go for janak puri, westend mall mi service center, they told me your phone have moisture that's why you can't got warranty and told me to replace touch folder and mother board and give estimate of rs. 6500 the phone cost is 7500. I m not agreed with them i told them to return my phone. After that i go for general repair center and they do only clean and blow on my phone in front of me and took only 300 rs. And now my phone is working properly. I realized your janak puri center is cheater and cheat with customers. Please take necessary action regarding this.

Ashu sharma
[protected]

My mobile got splashed with water, so i took my mobile for servicing to mi service center in koramangala - ganapathi road, near airtel office.. Branch manager mr vighnesh informs post consulting their technical person, mobile mother board, sub board & mobile battery needs to be replaced. He gave quotation of 7440...

Upon checking with local vendors, it was understood that motherboard was absoultely fine & only problem was with charging board. Replalcement of charging board costed me only 700 rupees.. While strange to note quotation of mi...

People are horrible at the center & they does not provide any proper information.. They are not friendly too.. Also note, centre does not have customer feedback form or complain form...

Xiaomi needs to work with this faster else for sure market reputation of the company with these service center behaviors shall be on nod...