Xiaomi India Complaints & Reviews

I have ordered xiaomi note 4 grey 4g+64gb amouting rs.12, 999/- from mi store on 13/09/2017 order id is[protected]. Because of wrong address i've cancelled the order within 10 to 12 days. But till date my refund is not came whenever i call to mi customer care they tell me that your order price will refund in 4 to 5 working days but till day i haven't got my refund and i've called mi customer care about 6 to 7 times but they have same reply and not any updates. I've also recorded the call with mi customer care so please help me.

Hi,
This is to inform you that i am registering this complaint because the insurance company/policy u provide is #. My phone is under a liquid damage and its still in warranty, i am ready to pay the 10% or whatever it is i need my phone repaired any how. Due to rains one part of my display has stop working. So what is the use for liquid damage insurance? I need my phone to be replaced or i need my phone to be repaired anyhow!

The phone was purchase on two month before, This is regarding having issue in 4G network of Vodafone services. we are not receiving any support from yours service center.
Please resolve this issue or provide in update ASAP.
Phone is working good conduction but 4G slot not working, market rating is low. We request you to go kindly look after thru this issue.

Lately i am very disappointed with my redmi note 4g phone. This is not the first time that i m facing such an issue. It's the third time now that photos from my camera roll disappeared automatically. Selective pictures clicked very recently gets deleted by itself. Old pictures exists though. I would be thankful enough if the bug is being fixed. I need to recover the lost datas. It is annoying to lose the picture each time that you click. Please help me recover the datas and fix my problem.
Thank you!

I understand that "all the glitters are not gold" through worst redmi brand. Very worst service centre and back end team. I kept my mobile in pant pocket for one hour. I didn't used it. After that i noticed no call or message in my mobile, at that time when i took my mobile i noticed oil like fluid is found in back of mobile and display is not functioning. I know the difference between a water and oil. Hope i you guys especially mi team will also know. Both service centre and back end team forcing me to believe that water or varnish like material is entered into my mobile. But i am the user, i know whether water entered or not. U guys please shut up just understand what i am saying. This is my mobile and i am the user. Mobile is under warranty period i am trying to find the root cause. They are telling, this is not covered under warranty so u need to pay ₹600 for this. Though 600 is not a big amount i can afford that. But the problem is not with me they y i need to pay the amount when there is issue with mobile and mobile is under warranty.

I have bought redmi 4 from a retailer shop at jagdalpur cg but as i open the box and switch on the device the screen was not usual the touch was not responsive everytime i don't know what is the reason then i contact with the shopkeeper about this problem and he say that he cant do any thing with it now i don't know what to do what should i do? The retailer said me this is not a fault of the software or the hardware so we cant do any thing? Now i dont know what to do with the handset because the screen is responding only for some thime and then start not responding..

Date : 12/10/2017, 16:30 hrs
I had received a Mi Band 2 as a gift. It was purchased form Amazon.in on 14th October, 2016. According to Mi India website, warranty for the Band is for 1 Year. There was some problem with the Band and when I visited the authorised service center in Durgapur (Microsys, 2nd Floor, Kanak Bhawan, Nachan Road, Benachity, Durgapur - 713213, Opposite Indian Overseas Bank) they told me that my warranty was for only 6 months as I had purchased the device from Amazon and they refused to provide service for the defect. I repeatedly showed the service agent that on the Mi India website, Warranty is listed for 1 year, but he refused to understand.

When I came home and chatted with Mi customer service agent online, he reassured me that the warranty is for 1 year and requested me to visit another authorised service center.
Both the service centers are very far from my home and it is not possible to go to service centers everyday and when authorized service centers are denying service, why will they listen to me?
I want replacement/ refund of the damaged product as my warranty will expire soon and the service center did not take my product when it was within warranty. I have attached a copy of the invoice.

I am satisfied with redmi note 4 but with one thing i'm getting annoyed. Whenever i call anybody or anybody call's me the person can't listen my voice. It is the most bad thing as we are getting more clear voice in lower prices as well i'm not talking about smartphone just a simple phone. So i request you to look at this case please that it is a bug or there is any problem in my handset. I will be very thankful to you.

I had submit my hand set for display change only at asc jamal road but they had change some other parts also whiout any information and when i asked for bill then they replied we had not told to provide bill after argument of minutes they provide me bill and i saw there was two more parts which was also replace and total amount was less than they charge vocally when i asked why did you change these two they replied it was also defective so i replace it without inform you where as hand set was under warranty that this service centre is not just service centre its place to loot the customer on any how not only dozen of customer has shout here in front of me by 12.10.2017

Mi note 4 mobile 4 gb ram 64 gb rom mobile date 22sep ko order kiya jo 25sep 2017 ko recive hua. 11 oct 2017 ko mobile me display achanak chali gayi aur mobile bekar ho gaya. Kya mujhe defective mobile bheja gaya jo itni jaldi kharab ho gaya. Kripiya mujhe exchange kar dusra mobile bheja jaye. Dhanywad.
Handset / we73842 /mi hsn: 85171290
[protected].
Dharampal singh advocate
Gali no 36, shivaji nagar post pahuslok rishikesh. 249203
[protected]

I boughtredmi note 4 mobile on september 20/2017, from flipkart not even one month, it had a lot of defacts in mobile, then i approach flipkart but they said just ten days replacement, then i went to nearest service centre they charge rs 150 but my problem not yet solved, i had a manufacturer warranty card, mobile invoice, i want a replacement of mobile, i want a quick response from them within 24 hrs otherwise noway for me i will apply a case on court

I submitted my phone at a service centre in hyderabad after my phone stopped responding to touch. They called me and told me that it's water damage and that i need to replace my motherboard. But the confusing part is my phone has never come in contact with water. They also told me that the motherboard replacement will cost 7500 which is more than the original price of my phone.

I am really frustrated with my phone. I bought the phone because of its name but i am really very disappointed. For the first few weeks, it's battery life was very good but then it started draining very fast. On visiting service centre, they changed the battery and told it was a defected one. But after that also it did not have good battery life. A phone which need not need to be charged after getting used for 2-3 days has to be charged everday. So why need to say that it has 4100 mah battery.
Again 3-4 weeks later, it had issue. It started hanging quite a lot. I could not use it. So, i again went to service centre. They told that it had a software problem. So, they again took it for few hours and rebooted my phone. Now, again it started hanging, also it's camera is defected. There are quite minor issues too. I mean all this problem has occurred within 8 months from it's purchase. I really didn't imagined it from mi company.
Now i want it to exchange my phone or refund me my money.

When i bought the phone on first week of july battery back up was good.. But from last updates about 15 days ago it's terrible.. Phone is getting discharged in 3 hrs without any internet connectivity too.. Please resolve this as soon as possible.. I don't understand how redmi. Is providing such a cheap service. Its the worst phone i have ever bought.. A great customer dissatisfaction..

Sir i had brought redmi note 4 from flipcart on 10 october, 2017 (Deliverd to me on this date). It is my 2nd day o[censored]sing the phone and i am facing the problem of heating. Phone heat when i charge it with mi charge even if i don't use it while charging. After the recent cases of explosion of redmi note 4, i am afraid that is it the common issue or the product delivered to me is faulty.

Not properly working and service center are not able or interested to do
There is fake advertising by company
Their review are not as exact i give complaints many times but there is no response by them actually they not want to give happiness to their customers they are not able to solve my problem then say clearly and no need to run business in india they are making indians fool

Screen light is automatically increase and decrease and also twikling, this is so irritating... Please suggest me what i can do to resolve this problem or exchange handset...
Twinkling light in screen
When keep brightness is high then see screen is good
From purchasing this problem is short but after 3 month, it is increased...
Some problem in screen light of my handset...

I gave my redmi note 4g to the service centre as it's power button was not working properly. First they said it will take 4-5days but now it's been almost 12days and i need my phone urgently. Whenever i call they say it will take 2-3 days. I called customer car and they said i will get a call but no one called. Please solve my problem as i need to go out of station for some important work

I bought the phone redmi note 4 phone from ezone (Dombivali branch) on 30-09.2017. Within a week the phone was dead. The phone was dead on 7th october. Since mi service centres are closed on sundays, i visited the nearest service center on monday 09-10.2017.

They ran some software update but it did not worked. They refused to give me doa certificate which is required for replacement request as i was crossed the 7 days policy. I want a replacement for my phone as it was only 9 days from my purchase that the phone was dead.

I am complaining about the service of mi phone from 1 year as my mi note 3 mobile under adp not repaired.. I tried to call them several times but they are either rude or not responding or keeping me on hold and then disconnecting the line. Even they are not responding my emails. My concern is if you cannot repair the mobile why are you providing accidental damage protection plan. On top you have charged rs 340 for the repair and rs 600 for adp plan and also wasted my 12 months time. I have not used the phone for even 9 days and i'm chasing them for 12 months. Too much pathetic service. They don't value one's money or time. Also now they have closed my request without proper reason and telling it cannot be repaired.