Xiaomi India Complaints & Reviews

Please customer i called you please please don't purchase the xiaomi hanset, because xiaomi service is very very poor,
Warranty meaning is zero, every problem solution is chargeable e. G. Battery, heating, speaker, motherboard all types of parts is charge a money.
Because i have purchase new phone xiaomi, my phone speaker volume is low, i see the phone in mi service center they not solve the problem, they are speaking to me your phone is liquid problem and avoid the service. And also charged rs.180/- because they are open the your phone.
Please please don't purchase xiaomi phone.

Hello,

I'm using mi4 for the past one year. The frequency of the phone heating up has increased over the last 3 to 4 months. Today in the morning it started heating too much and i saw my battery swollen highly heated. I removed the back cover to have a better understanding of the situation but but it continued to heat further and seemed it will blast. I'm attaching the photo of the swollen battery with this mail.

I'm highly conscious to use the phone again as it can blast anytime which can lead to any serious injury.

I'm highly disappointed and would not recommend this phone to anyone!!

This is disgusting that such a big brand and the product quantity is the worst.

Product details : mi4.. Imei - [protected]

Regards,
Rajesh chabdel
Ghaziabad
[protected]
[protected]@gmail.com

I buy the phone before 2 month before and its got bant automatically. I called your customer care team and they advice me for going to service center. But your service center team did not give any proper response to me and they ask me to pay 4500 hundreds to repairing the same.

Now my question

Till the time phone is on warranty, why i going to pay the amount?
This is my fault that your phone is got bant?

Please help me on this, other wise i am going to media, social media, police station to lock fir and court.

Regards,
Bishwa
[protected]

Redmi 4 this phone is hanging and very heating and charging issues call connect is problem. I was go mi service center but service charge given and repering charge extra. Why...
Dear sir.
Mera phone redmi 4 ka hai jo bahut hi hang aur heat karta hai charging me bhi problem aa rahi hai. Aur call karne per jaldi connect nahi hota. Bar. Bar try karne per phir kahi connect hota hai. Service per gaya to wo service charge mang rahe hai. Jo ki abhi[protected] maine store se khareda

I have bought redmi note 3 8 months back. I am facing mute call issue and contacted service centre. They have replaced motherboard but still same issue. I have visited the service centre 5 times in a month but issue still exists. There is mute call issue observed frequently and no permanent resolution provided. My mobile number is [protected] and place of residence is shimla, himachal pradesh.

My redmi note 4 is suddenly switch off which is buy on dated 13 may, 2017 which is 4month old phone. Visited service center for issue but they said need to change board, display which cost 12800 rs. Which should be under warranty but they put some water and said its water damage and out of warranty, now its fully not working so dont know what to do now its should be under waranty since just 4 month old.

My redmi note 4 is short circuit and blasted once back from service center which is 3 month old phone. Visited service center for blank screen issue but they said need to change board which cost 11800 rs. Which should be under warranty but they put some water and said its water damage and out of warranty, now its fully not working so dont know what to do now its should be under waranty since just 3 month old.

I have bought a redmi 3s prime product from online shopping. It run good for 2-3 month smoothly but after then i got problem regarding charging issue. I went to nearby service centre, there they told me that charging card problem and they changed it. But after the i got so many problems like overheating during charge the battery and also during use the mobile., andd battery drain issue. When i further went to the service centre they told me there is motherboard problem and told me that some chip is short. I was told that it is not come under warranty issue. Issue, my mobile phone is still on warranty period but it is very disappointing me that there no fault my side but they don't change motherboard under warranty.
Kindly do some thing that's why i always faith on your company.

Hi,

I am the one of the person to facing problems in red mi note 3 services and software updates, recently my phone charger is not working when i putting charging its automatically charging and discharging every 5 sec, i given to service center they said its a damaged case sir and its comes under out of warranty. After that service completion that day itself i faced a issue my speakers are not working, which type services you people are providing is that fair to you mi.

* first of all for mi charger there there is no power to stop voltage fluctuations without damaging the hardware,

*in every update software you peoples are putting some bugs, its effecting to software or hardware issue. Why this happening tell me.

* i am using your charger only with that charger only my charging pin port is not working but you peoples are telling its out of service.

Hi team xiaomi
Six months back i have purchased mi max, since purchase it was working fine but after six months it has started giving heating problem as well as battey drain very fast, sometimes feels for no charging. Even its get heated more than 40 degree. Which sometimes i feel it very dangerous to keep in pocket.

If this would be case with everyone, you guyz would take hit from the market since the product would be not worth to be taking.

Requesting you to please work on this as soon as possible.

Regards
Yogesh bhandari
A loyal customer

Dear ms/sir,

Please see the attachment

I sushant nandavadekar am a true fan of mi
Recently i came across a guy who is running a illegal service centre in thane mumbai india.
When you contact the reception they claim to be a authorized center.

That guy has also paid google for putting the address as 1st search option.
People check the address online and call reception.

It is my request for me to look in the matter
He has even posted huge mi banners and is using mi branding to increase the customers.

During my visit 5 customers came searching the center they were cheated in same manner as i was.
Initially the charge 400 inr just for checking which is not refundable.

Then counter fit duplicate spares in market jeopardize the mi brand using unskilled workers and cheap spare parts.

He is spoiling the mi brand.
And hence the market value of mi

Please fell free to come contact me for any help.
Please see attachment

Please look in the matter
' by the way i love your new phone mi mix best screen to body ratio' keep up the good work
Have a great day ahead.
—
Best regards,
Sushant vasant nandavadekar
Mobile no: – [protected]/ [protected]
[protected]@gmail.com

I ordered a redmi 4a 16gb phone from amazon last week, received the phone today dated 4/07/17. When i compared my new phone with my old redmi 4a i found the screen colors vary between the two. The screen of my new redmi 4a appears to be yellowish on a white page. It seems that the display screen used in the phone is not genuine and is of poor quality. I even bought redmi note 4 and redmi 4 before but never faced such kind of a problem. I look forward to mi to resolve the issue.

I have submitted my redmi 3s mobile in sangli district of maharashtra centre. My jobsheet no. Is wxin[protected]. They are not responding to my complaint about my 3s mobile. After a 13 days of submitting my moibile in care centre they are not responding. Please take a right action. I called them 4 to 5 times but they told me that is the part of my mobile is not available. Sir after 13 days they told me today same sentence. What can i do? I need my mobile very much. So please take right action now.

Mi is really a bad company.
My phone produces heat and i have no profe that when i purchase the phone but one think all we know that all mi 3s plus and prime phones are under guarantee this time because they launch on last september but any mi service center or customer care did not resolve my problem.
They not providing me guarantee features.
This is really a bad think about mi.
Please answer mi customer cares
Why you not providing us guarantee features

Ordeid - Lo6109188
Your products - witch i have purchess from online - bluetooth headset mini stereo premiume wireless headphone for xiaomi redmi note4 (White)
Hsn[protected] i have paid rs.379+68 total 448/- this product is diffictive,
In 5 minutes talking its going to discharge,
So be noted this point and sent me new one, as soon as i received new one i will replesed this one,
So kindly be noted, reply me within 3days otherwise i will put this matter in cunsumare court,
Be noted
Thanks
Regards
Pandit nirmal kumar

Dear sir,
I have purchase mob 2 june 2017, which display panel has been break. My mobile covered in mi protect insurance. Please give the confirmation mail or letter to nearest service centre for resolve the issue.
Detail of mobile given below:-
*mobile - redmi note 4 black 2g+32g
*invoice no[protected]
*invoice date-2 june 2017
*order no-[protected]
* awb no-[protected]

My name - sachin kaushik
Mob - [protected]

Harjeet singh
Ludhiana
Punjab
Main red mi ke model town service centre par apna redmi 3s mobile rapair k liye 6 pm. Par lekar gaya tha. Par service centre vali ne yeh keh kar mobile nhi liya kyoki inka dealing time over ho gaya hai. Jab mera mobile under warranty hai. Aur service centre ka time 10:am to 7pm hai. Main 50 km se aya tha mobile rapair krne.

The company was taken amount from me but still now not given amount or mobile pice till now the are taken amount 19th still now not given mobile and amount the customer service also too waste of given service late time..

Too bad i loss my amount 9000 then i will create the problem on mi if not given to my amount

I'm waiting for that amount please provide the amount into my bank account as on i'm given to mi support

I purchased my redmi note 4 from mi.com and received the product on 7 aug 2017.

1. I could see tiny white tips on camera and after taking photo, on the photo also, these small dots are appearing. It looks ugly.

2. Call volume is very low. To listen to caller, i have to keep on loud speaker and i should keep phone's speaker very close to my ear. Otherwise, i could not hear the sound at all.

3. Video call option is not showing.

Last week i escalated these issues to your officer in live chat, he advised me to do restore camera defaults and do a factory reset. I have done these steps as advised. Still issues are persisted. I did upgrade miui to 8.5. Still no use.

I did not use phone much. I found these issues recently. This is new phone and purchased this phone for 11000 inr and can not visit for service centers to repair it as it is not old/refurbished phone. Company should take responsibility for sending faulty phone to me. Please replace with new phone.

I had ordered a screen protector, mistaking it for a screen guard. There is no search bar on the mi app, so how am i supposed to exolain what i need. Now, i want to exchange/return it but i'm not getting the facility.
This is not fair because i'm wasting money on something i don't require and neither am i getting a refund nor an exchange for the correct product. Such falsehood isn't appreciated, and i regret buying products from your side, which i guarantee won't be happening ever again.