Xiaomi India Complaints & Reviews

I was facing problem of high radiation so i made a complaint to vijay sales from where i purchased mobile. They ask me to visit your auth. Service center. I did that and came to know that phone is actually having high radiation issue so i asked for phone replacement but they refused by saying we don't have right to do such. And changed internal part.
As this is serious issue because of which i was facing headache and problem with ear.br...

I had given an mi max phone in the service center 2 weeks ago because the lower part of the screen wasn't working, so the guy there told that it will be done next day but it has been two weeks and the phone is not fixed yet. I called them so many times and they only told that it will be ready i 1 or 2 days and now they are telling that it will be done in this week. I didn't expect such a poor service from xiaomi.
I request you to please...

Hello,

Phone model: redmi note4

With due respect,
1 i keep my phone on charging whole night.. I got afraid of charging my phone, after getting blast information.
2 performance seems to be very low after using 3 months period... Its not upto the mark. (Eg. Stress testing)
3 no app supported, more than 3 days, i have to re-install it again and again (Eg: facebook messenger)
br...

I'v redmi note 4 which got charging issue. On reaching mi help centre on 2/7/17 they said your mobile has it charging port issue need to be replaced. But it' waswas out of stock. They said try again later. I visited 6 times but port was not in stock. I tried to contact mi customer care. They told me to submit the phone at local help center and create a job sheet. While reaching local help centre they told me that charging port is out of stock...

I had purchased mi 4 phone from flipkart and within 1 month, it did not function,. I went to btm authorized centre managed by tvs electronics. After 3 months, they replaced mother board. But they didnt do the complete repair as parts were not available. They promised phone replacement, which never happened.
They have mentioned on the document that phone is being returned without repairs. Again, phone is not working, now they are mentioning...

Good morning, my name is david and i bought a redmi note 4 on 14th august unfortunately the piece is bent i didn't realize it until i went to get a tampered on it as expected i was shocked and devastated that a new piece was defective, ive visited your service center and they want me to pay 4312 to correct the defect. I am very angry and upset that i have to spent a certain amount of money for a phone. I would request you too replace my phone...

Hi sir/madam,

I am using xiaomi's redmi note 4 mobile for last 3-4 months and using vodafone 4g sim in it. But i never got 4g signal. For this reason i have called mi customer care center[protected] around 5 times to solve vodafone 4g signal issue on my redmi note 4 mobile.

Each time they were providing different different solutions to solve my issue, but my issue is not yet resolved.

Please...

From: surbhi chakraworty
To: xiaomi corporation
Cc:
Bcc:
Date: thu, 17 aug 2017 11:45:25 +0530
Subject: re: set mi account email address
R/ sir,
Xiaomi redmi note-04 (Dual sim) mobile is defective, (Calls is not coming & out going and all apps are automatically open & runs) purchasing date 14-08-17 at agra (Up). I am go to your mi service center agra front of nagar nigam for solve this...

I had purchased mi mobile redmi note 4 (3gb 32gb) on[protected] of amount - rs.10999.
Just after the use of one month my phone starts some pathetic problems like hanging, call breaking, voice hearing and going, call automatically linked to other, and one red color line on right side of mobile.
I have visited your service center so many times, but am not satisfied with your service.
Now i want to replace my phone. br...

Team,
Sad to inform that after paying the desired amount i am not getting status of my phone, have called around 100 times to service center but no avail. Just had words with mr robin (Floor supervisor) is also one of the arrogant person to talk and no idea of the status of phone. No idea to whom should i contact further. I am very sad that my complaints are not addressed from 29th july till today. I am very disatisfied with the services...

Subhash chandra fulara
Hi,
I have brought redmi note4 last month and working experience is good.
But i'm facing the software problem from initial days.
At first i assumed that over use of data problem, and then i checked there was good amount of space in memory.
I also noticed that i'm getting this issue on redmi note 4 only.
While playing the apps display turns down to black what to do please help...

I received this phone on 11th August 2017, i didnt open the box as xioami didnt update my "delivered" status so because of that i wasnt able to activaye my MI protect insurance, finally after calling Xiaomi helpline regularly for 3 days i got my status updated and my insurance activated too. When i opened the box today it didn't obviously had a tampered on it. I took my device to gaffar market so that i could get a tampered on, when i reached...

I have purchased redmi note 4 in march 2017 and start getting battery backup problem in the month of august battery gets complete discharged within 4-5hours and a white spot also appeared on the display i moved to mi service center ambala city there they people said submit your phone here it will take around 3 hours to check u can come tomorrow for getting details regarding phone they checked phone physically and issued me service order....

At the release time of mi4i, mr hugo barra made a commitment that mi4i will receive all the future updates regularly.
Was he a cheater???
Nowadays indian smartphone companies has launched various cheap smartphones having very downgraded hardware specs yet having "volte support".

Why are you cheating the mi4i users?
I know your policy of not providing volte support to existing smartphones so that your new...

I purchased a mi 3s plus set on 09/01/2017. The imei no of the set is[protected]. The problem in the set is of charging. When i approached your service centre at baba service point vijaya complex bhelupur varanasi., they refused to repair. As per their statement, during charging, due to short circuit in mother board, motherboard has been fully damaged and motherboard is not covered under warranty.

Kindly do needful to help...

Dear sir/Ma'am
before two weak i have sent my Mi 5 phone From Mi Pick service.My phone have some problems such over heating, switch off again during running, low battery back, But after return from your service centre phone only works two days .then again switch off.i have try to on phone but phone is not ON.
kindly suggest me what i can do .i have only works with mobiles phone . please find below screen shots of bill and...

Just bought this phone and it's already 70%full and i never see more than 1.9 gb ram free when i clear all the apps. Why is this when there is supposed to be 4gb ram.
I also do not get as good network coverage as i used to get with my samsung device. Is there a poor quality signal sensor or something? I also do not see which apps are taking up most ram or data, is there something i'm missing? Please let me know....

This is very unfortunate after all my trust and love in the brand being neglected and getting the lowest standard of service.

My xiaomi adapter is not working any more cord issue, so i tried ordering it online it was out of stock for more than 3 weeks (How can this be taken so casually specially after the safety risk o[censored]sers using non branded xiaomi adapter which is causing the heating issue with the phone and phone burning...

I have purchased redmi4
Tin no [protected]
Mobile charger become unserviciable after one month.
Customer care center in bijnor is not paying attention towards my request for charger which is under guarantee.

He always says that charger cable is unserviciable. Cable not available in care.
He is saying to purchase it from open market.
I visited him personally approx. 4-5 time and called many...

Last week i ordered mi power bank at rs. 600/-. Today i got delivery. But when i had opened the packing and i saw the power bank is not proper. Because there is no any manufacturing details or nothing any company detail who produce or manufacture this one?
I want my cash back/refund as soon as early is possible else i filed a sue on this whaaky company...