Claimed

Xiaomi India Complaints & Reviews

1
Last updated Feb 16, 2024
Complaints 6124
Resolved
259
Unresolved
5865
Quick Links
Statistics
Share
Contacts

File a complaint to Xiaomi India

Having problems with Xiaomi India?

File a complaint and get it resolved by Xiaomi India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Xiaomi India
Customer Service Contacts

Xiaomi India Phone Numbers

Toll free
1800 103 6286
1717
990
Phone
+91 92 1269 2126
1688
915

Xiaomi India Website

Xiaomi India Head Office Address

Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli
Bangalore South
India
560103

Xiaomi India reviews & complaints page 173

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sanjay Banwala
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charging problem

Address:Kaithal, Haryana, 136043
Website:redmi care

Charging problm redmi4 2gb name sanjay singh disst kaithal tehsil pundri village karora state haryana...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mohan ghuge
from Shirpur, Maharashtra
Report
Copy

redmi note 4

Address:Pune, Maharashtra, 411015

I buy redmi note 4 by flipcart on 27jun. It get heat up very much & auto switch off. I take it mi service center of vimannagar pune three times, they all time change the processer but then also it get heat without using it also. I hav get tired of going to service center all time servicecenter said that they will solve my problem but then also it heat up very fast from first day when iu hav buy it then i hav not use it for 12-15 days thats...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Panchkula, Haryana, 134109
Website:[email protected]

I have cancelled order of product worth 627 rs from xiomi mi.com site (Official)
But after 2 days product delivered at my house when i came home and seen then called mi costumer care and he checked and said it was cancelled by you..
But not cancelled by our system and now its delivered so cant cancel or refund then i replied what was my fault... System is not mine thats yours... But he said yes its our fault but we cant return...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
isvikas
from Anand, Gujarat
Report
Copy

vr play

Website:www.mi.com

My order number is[protected], i got vr play product on the date of 25/07/2017. When i open the box i found the button is damaged and not working. Also heard some voice from inside so i call customer care for explain about faulty product and demand replace it. The customer care guy told me that if i got faulty product then i have to go at service center, either they will repair it or replace it. The case id is[protected].br...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Johncey
from Delhi, Delhi
Report
Copy

redmi note 4 not getting charged

Address:New Delhi, Delhi, 110002

My redmi note-4 mobile was having charging problem from 13/7/2017. This mobile i bought on 24/5/2017.

I have given it for repair on 14/7/2017 in your service centre at malviya nagar, delhi & i was informed that it will take 10 days for repair as motherboard is not available.
Although the reply from your service centre was not acceptable, but as i was having no other choice, i agreed.
I use to call your service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raj7777777
from Ranaghat, West Bengal
Report
Copy

bad service in your service centers

Address:Khordha, Odisha, 751006

Dear sir,
I would like to complain about the worst service which i received from your service centre. I went there yesterday and they asked me to wait for which i waited for around 2 hrs after which they told that my mobile's problem was hardware related. I came the next day and waited for 1hour before i could meet them and hand my phone over to them. They told me that my software needs to be updated and my phone will be wiped out....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kumaaran Kannur
from Bengaluru, Karnataka
Report
Copy

navigation key of redmi note 3 not working

Address:Kannur, Kerala, 670001

Dear sir,

Redmi note 3 navigation keys not working properly sometime it works or sometimes didn't work. I have bought on october 2016
Please let me know if i can claim through warranty or guarantee
If not what is the solution to get rid of this.
Is there any nearest service center of mi.
I have tried to reboot but problem still there.

With regards

Anilkumar tbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shahrukhk
from Raipur, Chhattisgarh
Report
Copy

battery gone out of warranty with in three months

Address:Gwalior, Madhya Pradesh, 474001

Sir i have three month old xiaomi redmi 4a phone bought from amazon.com and its date of purchase is 27-april-2017,
My phone battery drain so fast so i was check this in xiaomi service centre and they said to me the battery of your is out of warranty and you can buy new battery...
Kindly please replace my phone battery in warranty...
I am waiting for your response
My email id - [protected]@gmail.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pandey_ajay84
from Noida, Uttar Pradesh
Report
Copy

my screen damage

Address:New Delhi, Delhi, 110093

Dear sir

We have visited mi service center add;- satguru commnication, shop no-1, ist floor veervati place sec-27, noida, near vinayak hospital up-201301

They demand service charge for screen replacement is rs3300/- i ready to pay
But we want to checked our handset its ok on not, they force sir please pay rs3300/- before checking your handset

Sir this is completely wrong that we have paid...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SATISH JAMALE
from Mumbai, Maharashtra
Report
Copy

service center technical team support

Address:Mumbai City, Maharashtra, 400059

Hello i am writing about service quality of mi customer care executive and service center technician. I have submitted the phone to one service center in borivali - mumbai for touch pad not working issue. After phone observation one of lady technician informed that need to put some solution in touch pad so it will start working and you have to pay rs. 100+tax. After some time she come to me and explained that phone is out of warranty due...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rekha Manoj
from Thiruvananthapuram, Kerala
Report
Copy

no network available and show emergency calls only

In day time this system have no range... And no net work available in this system.. After evening net get only in 2g... My connection is bsnl 3g... I found this problem with last four days... And still continue... No calls connected either incoming or out going... Iam a government employee and i need connections in all times to get certain clarifications...in day time there is no inter net connection this feel me very sadness...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Niraj Haridwar
from Pune, Maharashtra
Report
Copy

note 4- 3 + 32 g - charging issue.

I have submitted my mobile in mi service center, haridwar on 01/07/2017. My complain no. Is wxin[protected]. After completion of 26 days my problem has not rectified. I am talked to xiaomi person for last 15 days, still they have not given any time frame to resolve this problem. After sell service of this co. Is very very poor. I am not suggest any one to buy xiaomi product....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
DrHarinder Singh
from Bathinda, Punjab
Report
Copy

service is not good

Address:Amritsar, Punjab, 143500

Mi phon is gud but service center k bare mai baat kru to sab service centr ki service bad a... Main to agge se ye bad phon ni lunga aur frnds ko b bolunga k es company ki service bohat gandi a... Jitne b mi customer ja another person ye mera msg pad re a unse request a k mi phon na le its mi service is not gud agar apke phon mai koi problm a jati a to apko bohat pareshani hogi phon thik krne ki bjaye ye mi company phon khrab kr k deti a etni...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
divyagarg
from Nagpur, Maharashtra
Report
Copy

mobile hardware issue

Address:New Delhi, Delhi, 110089
Website:.

I bought a redmi4 in june from amazon.. Starting se he phone operate karte karte off ho jata tha kabhi kabhi.. Ab ye off gya and on nahi ho raha h.. Complaint kari mene nearby authorized service centre me unhone pehle toh kha moisturize hai phone andar se tabhi phir baad me liquid damage ki vajah se out of warranty kehkar vapis kar dia.. Kehre hai motherboard damaged hai uske liye apko pay karna padega.. What my query is na mujse physical...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Premlata Khl
from Kolkata, West Bengal
Report
Copy

screen was broken

Address:Kolkata, West Bengal, 700016
Website:mobile.mi.com/in

My redmi note 4 64gb screen was broken. So, it took it to the mi park street service center for repairing.19 days have been passed but till now i didn't received my phone back. Whenever i inquired them about it they always give rubbish type of excuses. The other customers got there phone back within a week.
So, kindly help me out so that i can get my phone back.
Thanks in advance....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
Kulkarni Manesh
from Aurangabad, Maharashtra
Report
Copy

product complaint about water damaged and not repair from last 3 months

Address:431001
Website:[email protected]

Hi Team,
I was purchase MI 3sPrime Mobile phone In April Month but due to my mistake phone is water damaged.
Since I was visited in Aurangabad MI Service Center For inquiry
They Are told me Phone is repair and cost for repair is Rs 3819
I am agree for the repairing and create my job sheet .
As per the job sheet terms my phone will be Repair in 15 days only .
After 15 days I am visit to Aurangabad...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
N
nilesh.radadiya
from Mumbai, Maharashtra
Report
Copy

poor service by service center and not support by customer care

Address:380024
Website:MI.com

Dear sir,

My redmi 3s prime mobile suddenly hanged so i went to mi service center, he just opened the phone and said that it is liquid damage and repair cost is 8000 rs. (New mobile cost is 8500 rs) i refused to repair then i must pay 118 rs. For checking charge.

My phone is under warranty also i must pay 118 rs. Because of monsoon service center is giving this answer to most of customer.

I done...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
neelushiv
Report
Copy

poor product cover

Address:New Delhi, Delhi
Website:Xiomi

The packet was torn and tempered..
Like re-packing or an accidental packing...the condition of the packing was in a very bad shape.We are regular online buyer but this was the worst delivery experience...The order ID was [protected]...the courier man was also reluctant to show the packet first and insisted to give payment (Rs 12999).It was only when demanded repeatedly to see the packet first......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rabia Jamil Siddiqui
from Delhi, Delhi
Report
Copy

sim slot problem and servicing issues

Address:New Delhi, Delhi, 110001

I have purchased minote4 32gb and 3gb ram, 2 months back and all of a sudden it stopped working, there might be some problem with its sim slot because no signals are tracked whenever i insert a sim in it then i went to the service center but got no fruitful result... Its been 15 days since i left my phone there still no positive result, all i got to know is the phone will take more time to fixed... I have never experienced such an awful service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Ganga Bhargavareddy
from Hyderabad, Telangana
Report
Copy

received defect product

Address:500068
Website:Mi.com

It is my order no order no[protected]
When it is placed for charging it will not charged and if we remove charger immediately it is going to switch-off. Only 2 back i received this product. I have called for replacement to the toll free number but they saying our executive will visit and he will replace but since 2 days nobody visited and even they don't call me also.
So i want this issue solved as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy