Xiaomi India Complaints & Reviews

I have xiaomi note 4 phone this peace is in the warranty period.
My phone give charging problem i go to mi service center and those guyz want 7-8 days bt after 7-8 days they are saying that we don't know how much time in free your phone.
I want my phone soon i don't know how any conditions.. Please take action.
My service request number (Wxin[protected]

Hi,

I had purchased mi redmi note-4 through flipkart last month only and started to face charging issue and usb connectivity issue for data transfer. Today as on 22.072.2017, i visited my nearest mi service centre (Vision tech enterprises, pimpri, pune) to show the problem.

After one hour, the executive firstly told that there is liquid damage and it will cost inr 660. When i confirmed them that there is no such issue, they abruptly said that motherboard is damaged and i need to pay 90% of the mobile cost without any basis and about inr 660 was told mistakenly.

They did a lot of argument and they did not repair the mobile and asked me for inr 170 for mobile inspection which i refused to pay.

The same matter they told maximum of customers in front of me.

Later they uploaded some status at their end and i got the message for xiaomi as ‘dear mi customer, your device inspection now has been completed as out of warranty. Please reach out to service center for further details. Thank you.’

When i returned home and kept the mobile in charging, it was behaving more abnormal than earlier.

The response and the money making habit of the executives needs to be taken as serious matter.

I need the replacement of my mobile now and want serious action against these kind of fraud customer services agencies and staff. I have attached the scan copy of the service request slips customer copy and service center copy which clearly demostrate about the corruption.

My purchased mobile details as below.

Flipkart invoice of order - od[protected]

Mobile ime : [protected]
[protected]

Thanks,

Sujit kumar prasad
[protected]
[protected]

Dear sir.
My phone redmi 3s prime has a problrm of supporter and back cover. 1 month has to be completed but stock is not avilable that centre. Also one time stock is come but they say to me come after 2 days. After 2 days stock is finished and my phond remain dad due to chargeing supporter. Pls help me regarding this. If you have want information you can call me on [protected]

Dear sir,
I am having mi 4 i mobile phone, imei ([protected]), which i had submitted on 01/07/2017 service request no. Wxin[protected] for repair at d2 1st floor laxmi nagar delhi 110092 @service centre vikas marg 36p delhi rsi, mobile battery was faulty and need to be replaced but after 21 days & doing so many reminder and call my phone was delivered on 22/07/2017. I was charged rs.1360/= (One thousand three hundred sixty only) for new battery. But sorry to say mobile has same fault no battery back up, i think no battery has replaced this service centre has done this in past also.
Please look into the matter and do the need ful.
Ankur sharma
[protected]
E mail id : [protected]@rediffmail.com

Mostly safwan aiyub on july 22, 2017
Submit a complaint
I online purchased a mobile xiomi mimax on 03 nov 2016 from web site of snapdeal. It is the invoice price is rs.14999/-. Address of seller on the invoice is:
Tvs electronics ltd-blr-dasana-sk
City bangalore / state karnataka
Pin 562123

My mobile fingerprint lock is not working
And mobile is working auto pick up calls and rejected
Auto calls to anyone
And camera is working like 1. Mp camera
My mobile is totally not ok
So many problem is there in mobile
And service is not working properly not answer properly saying there put your mobile for 1 months that not way for warranty
Plz solve my problem

Sir, i buy the redmi note 4 mobile. It has mic problem. I also taken to service.
But it happens again. I heard that redmi note 4 mobiles mostly all has mic problem. Redmi company selling this goods with faulty problems.
Please taken this as a serious case.

I want money return back or do any favour step to me.

So please help to all persons who buy the redmi note4 mobiles

In urgency i needed a phone, i was not aware about flipkart sale, so i purchase redmi note 4 from ebay in month of april. But in july mobile's battery port gives problem. So i went to mi service center of vashi, there they said ebay is not autorised dealer so they will not repair my mobile. This kind of service is very bad. Mi compnay company manufactures mobile so it should not bother from where i buy the product, warranty is valid for six months.

I went to mi service centre at purnea bihar 20 days ago. My front camera was not working. They took my phone and called me at evening. I went there and they told me to come after few days because they didnt have that particular thing which was required for phone and they told me they had ordered. I went there again after 1 week they told me it is on the way and come after 2 3 days. Today again i went there and they are telling me to again submit the phone and come after 10 days. I told them it has already been 20 days. Ho w many times i will come there. They started arguing with me and my father. They are us to do what u want but they will do as they like. I want to complain against them. Please take some action against them as soon as possible.

This is to inform that i purchased red mi 3s phone last year in aug 2016 and the product is under warranty. My phone's battery got drained out and it got switched off, when i showed in the service center they informed my power button not working, water has gone so no warranty can be claimed. We have not even used the phone for 1 year and we are being told that the phone can be corrected by paying 6k and phone cost is 9k.

Sir bought mi4 3g ram 32gb through amazon on jun 2017. This mobile is too hot, when i speaking and then using the internet. Taking for a while is so hot. Answer it immediately i'm waiting for your reply... Otherwise please change of my handset immediatly sir, actually i have not use this phone many times mentally offset for its. Please help me. My gmail is is - gkvasan.[protected]@gmail.com.

I am setu maheshwari using an mi note 4 mobile phone which is under warranty period but it's not charging by its charger i went to mi customer care store they said it's spare parts are out of stock, already one month completed but they have not done anything until now. I went to them they said till next 15 days they can not do anything but 20 days already passed still they have not processed my complaints.

Whenever i try to connect my redmi note 3 to the pc using the usb cable to use wondershare - mirror go app, the device seems to have a certain security system, that doesn't allow the device to connect to the pc. Please tell me the solution for this problem, as i have to make a video using this app for my youtube channel. Please help me tackle this problem and please reply to this as soon as possible!

I bought xiamo note 3, in december and now within less than an year the phone's motherboard is not working.
1. Cannot hear the noise when speaking on phone.
2. Not able to connect to wifi.
3. Display isn't proper.

The phone is still under warranty and still mi is not willing to fix the issue.

I am from it background so i could figure out the reason for failure.
Is there any solution to this? It is still under warranty fyi.

I have used mi note 3 i have face some problem in my cell so i reached my phone your mi store in rajkot (Gujarat) kalawad road cosmocomplex branch they have not give answer properly not work proper now till i have cell handover them 18/07/2017 they cant give answer about it and tolled me they not open job work and not diagnose my phone and i wait more than one week for my phone but my bussiness on my phone i have report mail and net banking problem face so take action and give me answer why i use next time your cell

I Purchase redmi note 3 from online 6-8 month back but i lost my invoice . now my phone got internal faulty and need to return to mi to repair but require bill copy and details of the same . So please provide the same. Name :- Afaq Kazmi Contact No. [protected]
IMEI-1- No.[protected]
IMEI-2 No.[protected]

plz provide me
Hello sir.
IMEI 1- IMEI:[protected]
IMEI 2- IMEI:[protected]
My contact info is [protected]
My email id is Mohan.[protected]@vodafone.com
I had lost my Original bill, I want duplicate Bill.
Please Mail me as soon as possible or contact me

Mobile under insurance one asist but custumar also say following words by the mail

Dear rajesh.,

We would like to inform you that your service request number 2147838 has been closed on wed jul 19 11:35:24 ist 2017 in view of -

Reason: claim not required

Remarks: due to delay intimation customer claim has been close.

Warm regards,

Team oneassist

Hi,
I have booked mi note 4
Od[protected]
Redmi note 4 (Gold, 32 gb)
Color: gold
Seller:
Truecomretail
Ordered on wed, jul 12th '17 i have recived this product on sunday 16 july 2017
When i opened my product it is screen was damaged many time i have call to customer care no on[protected] but most of time network busy when customer received the call not provide me solution last 4 days i am facing the problem please do need full for me and replace my phon

Worst customer service at MI service center. My phone started heating up while charging and during use, so I contacted service center near me as it was still in warranty period. But instead of repairing my phone they made it worse. My fingerprint scanner stopped working and now they blame me for that, it was fine before visiting center. For repairing fingerprint scanner they said it will charge extra. Even after service my phone is still getting hot and takes 6 to 8 hours to charge fully. It is the worse service ever done and there is no official available to complain, only technician are present and they ignore any request made by me.

I bought xiaomi redmi note 4 mobile on 8 may 2017. After 12 days o[censored]sage mobile started giving problems. It was not charging. I went to xiaomi service center in margao goa. They repaired the mobile. I collected the mobile. Next day same issue came again. Submitted mobile again. And this continued
The mobile is repaired for three times and xiaomi service center were not able to solve the issue.

I asked them to replace mobile or return money back but they did not do it. I could not use the mobile for more than 2 months. For this two months the mobile is with service center guys and the issue is still not resolved after multiple complains.

As per consumer rights i am not getting proper service from company after investing big amount. Below are my complaint details for same issue.

Imei1: [protected]
Imei2: [protected]

Complains registered in authorized service center
Complain 1: wxin[protected]
Complain 2: wxin[protected]
Complain 3: wxin[protected]
Complain 4: wxin[protected]

I had issues in charging my phone (Redmi note 3) and with the headphone jack, i visited the service cenre sector 18, noida. I have been told they will fix the phone in 3 days, but they took more than a week that too i ahd to visit twice for the the same.

However my stopped charging itself just after 20 days. Again i gave it to satguru communication service centre in noida sector 27 and its been 8 days they have not updated me with any solution. There landline phone rarely connects and when it connect they never pic up. How we can get the update on the phone repair status if they will not answer the calls.?