Xiaomi India Complaints & Reviews

To,
The General Manager,
8th Floor, Tower-1, Umiya Buissness Bay
Marathahalli - Sarjapur Outer Ring Rd,
Bangalore 560103
INDIA

[Sub: Ambiguity/malfunctioning found in the mobile.]

Ref: Order ID:[protected] through Amazon India

Dear Sir,
This is with reference to above referred subject and matter; I am constantly sending the mails through...

I'm plugging in the charger pin, but the phone is seldom responding to the charger. I have checked it with other charger, the result is same. There is no fault with the charger. What should i do??
(And now this page asking me to make it longer... If i just have one problem, can you tell me how can make it bigger and wider, which i already mentioned.. Such annoying...)...

I order xiaomi mi mobile model redmi 4 (3gb+32gb) rupees 9200 on dated 9 june. This ordered returned by me 15 june but xiaomi company not refund my payment my order id [protected]. This order dispatched by blue dart courier and courier no [protected]. My email id "[protected]@gmail.com". My contact no [protected]. Plz immediately revert this case....

I ordered for router via order no[protected] which is received on 16th june 2017. All the present day routers are having built in modems but when i saw the fact i was surprised that it didn't contain a built in modem and an outdated product was supplied to me. I didn't even open the package and it is in the original sealed condition. Your customer care officials have refused to replace or refund the cost the product. Your product...

I, ratan pal residing in coochbehar had given my mobile (Redmi 2) at the mentioned centre for repair on18-07-16. Thereafter i asked for my repaired status several times till now. But neither they are able to give the status or the mobile till day. Now i am left without any mobile in my hand as i am a service class person with very little salary. People in your service centre reply very roughly and are not able to give any answer to the mobile...

I bought xiaomi redmi note 3 mobile phone on 03-10-16. Mobile functioning was good for 2-3 months. But after that screen touch problem arises 3-4 times which corrects automatically by rebooting. 2-3 back same problem occurred i tried to solve it by rebooting but problem not solved. Then i took it to mi service station after standing in queue for 1 hour when i went to counter the person in the counter without any checking said i have emerged...

Sir, i have 4 xiomi and 2 auxus mobile. All mobile directly used wi fi connectivity from bsnl broadband connection at my house. Last night suddenly all xiomi mobile connected with wi fi but no all web site opened.. However in both auxus mobile all web site opened.. What is the problem with xiomi mobile??? 18 hours gone no result from all xiomi phone... Plz reply me...

Your service center in vellore told me that my phone was all right although i was having some charging issues. So i ordered a new charger bt the problem is still there and now this guy is telling me that the problem is with my phone. And now the warranty has just expired. Why dont ur service center guy listen to the customer and they ask for photocopies of invoice.
I gave them one, he said he needs one more. What's this all about if...

I had oreder xiomi red mi note 4 thru pre order on 03.06.2017 courier tracing no [protected] (Blue dart) xiomi no order id: [protected]).
Order was shipped on 05.06.2017 when i tracked shipment on 12.06.2017 and went to collect courier told company have cancelled your order. I have not received the refund yet.

When i contacted company they say your refund will be made when product reaches werehouse...

I ordered combo of mi 20000 mah powerbank data cable charger and earphone on 09th june 2017. It was priced 999/-
.
My order # is [protected]

I couldn't find any contact phone number to speak with regarding order i have received was not working. Now, i would like a full amount refunded to me at the earliest.

Hoping for a resolution now.

Thanks
Velusamy
[protected]...

I purchased redmi note-3 on 04 may 2016 through mi store flash sale.
I use mobile for call/rare browsing only. Till date the piece was running absolutely fine. A four days before for the first time i put on airplane mode. It was in that state for an hour. When i brought it to normal mode, astonishingly seen that 2nd sim is not detected.
Approached service centre it was told that hardware may needs to be replaced that to at...

I purchased redmi note 4 on 31st may, 2017. This phone has battery issues like if i plugged in the charger, the handset gets too hot as if it can be exploded if not unplug.

If i choose, not to unplug, it gets too hot and stuck at a point of charging. The handset gets cool after that but the charging also stopped.

I had done factory data reset several times on the instructions of flipkart but the problem is still...

Order id : [protected]

I order redmi 4 on 11/6/2017.. They ship the item via blue dart, when i track the item i saw on tracking is reached in place of delivery but no one call me to collect the product,

It mention in the ending of shipment that "undelivered shipment held at location". What does it means " undelivered shipment held at location? Please help me i am seriously...

Hi,

Order id: [protected]
Product name: mi router 3c
Site: http://www.mi.com/in/

I bought "mi router 3c" at 10th june 2017 in mi.com. After purchasing i understand it not suppported for bsnl, i called and complained to customer care they said like ask your service provider "rj45". I asked the same to my service provider, they told me, we dont have "rj45" in your area.

Again...

Hello sir
My name is ankit. I have buy redme 4 from mi store. The product are received at damage condition. So i am complaint to mi custmer support they say share snapshot of damage part then i am share it. Then ten days done but not replace my mobile phone when call to custmer center they say you case in progress please wait.
Please help!
Emai id: [protected]@gmail.com
Contact no:[protected]...

I purchased power bank which was 20000mah costing 2100 with warranty of 6 months.in 7th month it stopped working then i went to service centre.

Me : i want to repair my power bank
Lady : is it in warranty period?
Me : no
Lady : it can't be replaced.
Me: ok then kindly repair it.
Lady : it can't be replaced neither be repaired.
Me : this product's cost is 2100 + taxes how you can say...

Hi team,

I contacted them but no response for call and email as well.

Insurance reference no: 1114414.

I met with a small accident and my mobile mi 4i got damaged.

I got below response since june 6th.

Please take necessary action.

"dear customer,

Thank you for contacting oneassist. We have received your email and our customer service...

I had given my xiaomi mi5 for servicing at an authorized service centre. After initial inspection they told me that it would cost me rs10000 to resolve it. I decided to take it to another place just to cross verify. The service centre informed me that some part has been removed from the phone. The worst after service ever seen. If you cant provide a decent service atleast dont resort to something as cheap as stealing from the customer. Really...

Hello sir please fix the issue of redmi note 4 display colour reproduction quality, because i am purchase this phone in may 10 and i will see a big problem in this phone that is its display colour reproduction quality and really it's display colour reproduction quality is very low and seriously it's very disappointed so i request u please fix this issue...

I have visited service centre situated at kankarbagh rajendra nagar patna on 10.06.2016. I reached there around 2pm and asked for token but the person who is taking care deny to give me token. After that i notice that he is giving token by taking some bribe say 10 to 20 rupee. I also manage to get token and wait for my turn. Screen on my phone was damaged and i am working in midnapore west bengal where i did not found any service centre and...