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Xiaomi India Complaints & Reviews

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Last updated Feb 16, 2024
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Xiaomi India reviews & complaints page 178

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M
manish2244
from Dumka, Jharkhand
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Through this phone in dustbin

Address:827003

Redmi 4a is good phone but service is very bad my phone is 3 month old and first time i have to go to the service center for a replacement of charger they gave me a new one but after one day they only call me and told me to return the charger because they given me a wrong one i thought again they will give me a new charger but they give me a old charger I ask him that why u r giving me old charger they told me rudely that i[censored] want then take...
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A
asmsp786
from Kharagpur, West Bengal
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Xiaomi is cheating people

Address:Khordha, Odisha, 751030
Website:www.mi.com, www.amazon.com

Xiaomi is cheating people by doing the fake online sale of It's variant Redmi 4A & Redmi 4. The company is doing the flash sale every 7-10 days. I am not able to understand if there is enough stocks then what is the point of doing flash sales and cheating the customers. They are just wasting someone's time by doing this kind of fake sale. I tried around 10 times ordering the phone but failed as it is showing out of stock after few seconds...
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S
satin.kaur
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about the poor service at 'MI Exclusive Service Center' in Mohali

Address:Mohali, Punjab, 160059

I submitted my Redmi 3s prime device at the service center on June 21, 2017 due to issue with the display and I was given a complaint letter with all the details. I was told that I had to pay INR 2, 212 due to some internal damage although it was in warranty. I received my phone on June 27, 2017 and the display issue was resolved and I paid the full amount.

The employee at the helpdesk told me that they would email me the...
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A
Amy Shrma
from Gurgaon, Haryana
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Mi vr play

Address:Rohtak, Haryana, 124001

I wanna return this piece of sheet delivered to me.
Kindly provide me ur executives no. Too so that i can tell them in person how pathetic i found it.
Do needful i want my money back.
I don't need it
I ordered mi vr play on 22/06/17
In two days it delivered
Order id [protected]
Kindly return mh money
I don't want it at all
I thought it'd b gd bt to b honest i don't knw how...
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S
srianu86
from Lucknow, Uttar Pradesh
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Unsatisfactory service

Address:Lucknow, Uttar Pradesh, 226021

Dear sir,
My mi 2 started malfunctioning so i went to service center at hazratganj (Tejkumarplaza) firstly the executive asked for the bill which i did not have so i went to mobile store to receive a duplicate copy of bill then next day i again went to service center and then executive said please come after 3rd july. He suggested that touch of screen is not working which has to replaced so i asked for the amount to be charged which...
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S
Sapna tanwer
from Delhi, Delhi
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About my device mi account software

Address:Faridabad, Haryana, 121003
Website:Www.xiomi.com

Hello

I want to tell. My very bad experience from your side one of my hanset mi note 3 32gb golden colour has been damage but d hardware part which is damage is now repried by service centre now the problem i face is i forgot my mi account n password as well as so many times i try the process which is told ur mi executive in mi customercare but i didn't find it resolved so your executive told me to go to the nearest service...
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hs08781
from Chandigarh, Chandigarh
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Vibration issue with redmi 4

Address:Mohali, Punjab, 160055
Website:www.MI.com

Dear team,

I have faced problem with redmi 4 black model which was purchased on 23rd of may'17.

# phone not vibrate when message coming from whats app, wechat, facebook etc third party apps and also from normal text.

Options ok from my side as below mention.

Silent - on.

Vibrate - on.

Settings-sound & vibrate - vibrate when silent (On).

Settings-sound...
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S
Shobhittyagi
from Vikasnagar, Uttarakhand
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Very bad quality and performance of the phone

Address:Saharanpur, Uttar Pradesh, 247001

I am using mi4 32gb with 3gb ram, this is the world's worst phone i had used ever, this phone had lost my business data completely, it merge the contact numbers automatically and when you dial a number, it will connect to person whom you don't want to connect, when you see the contact details you will find 10 - 12 number saved in one name and one number in 10 - 12 names, it will confuse you totally, and don't remember which number should...
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B
BalajiMahesh
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Mi Redmi Note 4

Address:Bangalore Urban, Karnataka, 562106
Website:www.mi.com

As i received damage product, i have raised compliant within half an hour after receiving product. Compliant no.[protected] item des:[protected] as mi company policy, i can replace product within 10 days. But no action on mi side. Since 8 days am trying to contact 'mi', but they are fraud and they are try to escaping. I received this product from "tvs electronics ltd", c/o dhl 4th floor, plot no. 193-197 & 254-258, 137&, 248-249,...
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saneesh3263
from Mannarakkat, Kerala
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Very bad phone and not giving replacement

Address:560024

Hello Mi Team,
This is regarding my issue with Redmi4 mobile (3GB/32GBBlack), I brought this mobile from Mi store, Phoenix Market city Bangalore on[protected]. I started using this phone before 3 weeks and last one week I am facing Auto restart issue with this phone.
I called 5 times the customer care executives to resolve the issue, Initially they told me to clear the cache memory and reboot the phone this will fix the issue...
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V
Vivek valte
from Dhule, Maharashtra
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Providing bad service... And does not returning my mobile phone

Address:Nashik, Maharashtra, 422210

Respected sir,
I recentlly bought redmi note 3 mobile.
After 6 month i faced problem of fingerprint.
Then i ask customer service for help, then they were suggested me to take pickmi service.
On 13 june i taken this service.
Now its 24th june.
But they are not returning my mobile.
And also not attending my call.
No responce from them.
I need help.
Pls. Help me...
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N
Nitesh Malviya
from Mumbai, Maharashtra
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Theft by

Address:400067
Website:www.mi.com/in

I got an new handset (Xiaomi redmi note 4) which was accidentally water damaged, the phone screen was not responding but there was an red light on the top right of the screen which used to beep when the phone was kept on charge, i took my phone to the service center where they analysed my phone and returned me back with the quotation of 12500 while the phone was for rs.13000.
After getting it from service center the red light which...
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R
Rupendri
from Noida, Uttar Pradesh
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Shipping delay

Address:201305
Website:[email protected]

Dear service team,

With reference to my case i would like to inform you that i place the order of my phone on[protected] via order number [protected]. Its been 15 days and still i haven't received my phone.
I did online chat with your supervisor but still no body able to provide me the solution.
My customer id is[protected].
Worst service ever received from your side. Please cheque and update me...
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T
t.sree1009
from Bengaluru, Karnataka
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Defective redmi 4a phone

Address:600100
Website:amazon.in

Hi,

I have purchased redmi 4a mobile through amazon site and got delivered on may 21 2017. Exactly after 15 days (1st june 2017) display is not working. I have reached local (Velachery) mi service center, they have checked my mobile and told that lcd is gone. I asked how it is gone, they replied that it may be due to pressure while you are keeping mobile in pocket. I just got frustrated by this answer.

My question...
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A
Abhiroop Lahiri
from Bengaluru, Karnataka
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Mi in ear pro hd earphones

Address:560064

Mi in ear pro hd earphones (₹ 1999/-) have poor sound quality compared to the cheaper mi earphones (₹ 999/-).
We have tried to return it or ask for replacement (Within 10 days of purchase, as per mi policy). But we have got no response from them regarding this.

I went to the mi authorized service centre. But the service centre people tell us to speak on the hotline number and the person behind the hotline number...
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R
Raj Pandya
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund at mi.com

Address:362001
Website:mi.com and [email protected]

Maine mi.com se charger magvaya peket khali nikala and mera refund nahi de rahe he rs 450 ka please refund my account plesesir / mem mera refund jaladi se karav aesi he custemer ka kya hal hoga hamre liye 500 rs jyada he pls sir / mem help me help me... My refund fast ples sir / mem
Order no [protected]
Reseller tvs electronic limited
C/o dhl
4th floor plot no 193-197 &254-258
137&248-249
Jigani...
+1 photos
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V
Vishal Shirure
from Pune, Maharashtra
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Refund related issue..

Address:Pune, Maharashtra, 411017

I am online order for new product mi.com site.
My order I'd no [protected].
Amt is debited 12999/- rs.
Debit bank account date 9.6.17. time 12:13.
I am cancel this product till date..
i calling for mi costumer care. This answer is already credited your bank account date 12.6.17.
Time is 11:30... amt - 12999/- rs.
Refund I'd is[protected].
My account statement is not showing...
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P
Prabhat jhariya
from Mundi, Madhya Pradesh
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Power bank krab h

Address:Jabalpur, Madhya Pradesh, 482003

I want to return combo pack of mi power bank20000, charger and headphone. Because the dealzkart send me duplicate products. They was not actual product that show in images.. The charger send me samsung but in images show the mi charger and data cable of power bank not working.. So i want to return this products and give my money back... Mujhe pase waps kr dijiye mujhe apka product sahi nahi h...
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R
Rati Parna
from Delhi, Delhi
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Charging problem in the handset redmi note 4

Address:110051
Website:Flipkart and Xiaomi

I had already made a complaint on this site id 1602256
But the problem is not resolved yet... How much time will it take to resolve or exchange the product???

... The charging problem is still in the handset... Can you please help me out... Or will i take any further step???

And what's that minimum 350 words??? What a nonsense.!!!...
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Address:Pune, Maharashtra, 411014
Website:buy.mi.com/in

Order number : [protected]
Tracking number : [protected]
Courier company : bluedart

I order redmi 4 on 20/6/2017.. They ship the item via blue dart, when i track the item i saw on tracking is shipment picked up on location xmi rtos 21-jun-2017 10:50 am.

Same status after one day, mi.com.in says within 24 hrs product deliver, my ship is very delay.

Please help me i am seriously...
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