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Xiaomi India Complaints & Reviews

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Last updated Feb 16, 2024
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259
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Xiaomi India reviews & complaints page 180

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S
Sugandh Sharma
from Delhi, Delhi
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My xiaomi account is not accessible. Number changed.

Address:Gurgaon, Haryana, 122001
Website:www.consumercomplaints.in/new_complaint

The mobile number that i had logged in using my xiaomi account earlier got closed because i didn't use it for a long time and when i tried to use my account to back up data into my phone, the xiaomi account asked for a code sent on my old number which i am not using now. I tried to ask for password reset many times but it only said that it'd send me a mail but i still haven't got any. Please help me reset my password. I have a lot of backed...
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S
santosh 82
from Noida, Uttar Pradesh
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Redmi note 3 charging problem

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:mi.com

I had bought redmi note 3 in oct 2016 from amazon. Phone started giving problem of not charging since feb 2017. Visited customer care center and got the mother board and charging tray changed. Same prob occurred again in april and same process of mother board changing happened at customer service center.in may again the phone stuck with same problem and i got that fixed by changing motherboard at a service center. Got agitated with this phone...
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A
AkashdeepSingh11
from Hyderabad, Telangana
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Manufacturing defects, fraudulent customer service

Address:New Delhi, Delhi, 110017
Website:www.mi.com/in

I brought a redmi 4a from amazon in last week of april (Invoice attached) and it got delivered in the first week of may. After using it for less than a week, i noticed the capacitative touch keys were not working.
I took the phone to the service centre in malviya nagar, new delhi and they accepted the problem and asked to submit the phone. I did so, and got the phone back within 24 hours. Upon using for 1-2 days, i realised i was...
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S
SaiAnil DedSec
from Egra, West Bengal
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Purchase problem

Address:Paschim Medinipur, West Bengal, 721132
Website:mi.com

Why cant i able to buy redmi note 4 on your site, if i you don't want to sale the product don't sale it. I always try to buy the phone and i always fail to buy. The product is out of stock in just 1 min, how is this possible? Even i think that the railways ticket tatkal booking is nothing in front of this phone. So i hope u understand your customer's problem and try to solve it....
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V
Venkateswarlu D
from Hyderabad, Telangana
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Bad service & support

Address:Hyderabad, Andhra Pradesh, 500034

When i kept charing to my mobile it was brunt and some smoke came from my mobile i have a fire extinguisher in my office and done the process if it is not don't done that the mobile will blast immediately. Otherwise if it is burnt in my hand who is responsible person if anything happen to me.

And service people are not responding and customer care also not properly answering they are telling it is under progress.
br...
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K
kprathapk
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Xiaomi Mi Note 4 - 4/64GB

Address:Bangalore, Karnataka, 500062
Website:www.mi.com/in

I have placed an order for "red mi note 4g -64gb' version on 19th of may. They delivered the product on 22nd of may, i have received a damaged piece and raised a complaint on the same day and sent all the details they have asked for on the following days. Almost send 5 to 10 emails, shouted on social networks.
But these people are so lazy to even notice and reply to any of the posts, even the takla kumar jain also not responded to...
+5 photos
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V
vanapalli swapna
from Borkhera, Rajasthan
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Power bank 20800mah

Address:Visakhapatnam, Andhra Pradesh, 530004
Website:Ebazar ninja

Find given details below:
→ order id - oid363327
→ product - 20800 mah powerbank
→ pod no. - [protected]
→ logistic partner - shipdelight.
Its cost is around 900
Web site: ebazar ninja

It worked for 2weeks but suddenly its stops working.
From 2months am contacting customer care but not connecting.

I need to return this or replace it back

Please...
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M
Mahanteshawari
from Bengaluru, Karnataka
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Damage of mobile by service center

Address:560078
Website:Mi.com

Service center people damaged mother board, and assured of free replacement and after replacing the mother board, claimed that the mother board was damaged before i deposited it to the center, hence i have to pay for motherboard, incident number[protected], raised too, but even the customer center takes side of the service center and totally unprofessional, impractical suggestions provided instead of taking action, fraudulent chinese company,...
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U
Umesh2
from Bengaluru, Karnataka
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Poor performance of mobile

Address:400055

Just brought redmi 4, received yesterday only but non of the things of phone work satisfactorily. I want co to take back this thing but customer care says they can not do it. I want to return this phone. This phone is below minimum standards expected. Order no[protected] received on 12/6. Camera shows a circular photo as oval and orange colour as yellow....
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V
Vimal Kumar2606
from Bengaluru, Karnataka
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Pathetic customer service from Xiaomi India

Address:Bangalore, Karnataka, 560103
Website:www.mi.com/in

My name is vimal kumar, i have recently purchased mi max prime phone from mi.com website on monday 5th june, with order # [protected]. My phone worked for 3 days after which my phone was shutting down abruptly and this is happening every 10 mins.

I contacted mi care on 9th june and requested for support for which a complaint id[protected] was raised. I first spoke to ms lalitha who asked me to downgrade the miui from...
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Address:Patna, Bihar, 800001

Sir, i have purchased redmi 3s prime on 14 march 2017 of order id : [protected]. But soon i faced a huge heating issue in my phone and suddenly stopped working, we tried to charge but it doesn't start. Then i visited service centre. They checked my phone first into their service room refused to take my phone and said that your phone's battery has become dry so we can't accept your phone. Then i went to another service centre there i...
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N
NidhiA
from Bengaluru, Karnataka
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Mi note 4

Address:Bangalore, Karnataka, 560076

Yesterday i got the mobile from mi store. Yesterday it's voice was fine from incoming call. But from today on wards i can't hear voice from other side calling me. Can't even hear the dialer tone or message as well.
My mobile sound is at high mode then also can't hear the voice. I have checked my setting as well. Can't able to hear a bit of voice from calling person. Other side people hearing me clearly.
My sim is working...
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J
Junaid aamir
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Vr player without band

Address:Ghaziabad, Uttar Pradesh, 201007
Website:xiaomi india

I purchased a vr player but it does not with band, tell me how can i use vr player without band.
I really want to return vr player and want my money back in any how.
I would to like to tell you i do cash on delivery.
Without band vr player does not works and did not play their role effectively.
So, i am requesting to you solve my complaint as soon as possible
My mobile no [protected]...
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Address:464221

I have lost my redmi note 3
Order no [protected]
Imei no [protected]
Serial no. 12660/20337748
Please help me to find my phone back
I have filed online fir too
I[censored] could do anything about it plz help me
I have lost it on 23 may 2017 or it may be stolen. I have tried to track it by android device manager but i didn't get any clue if anything could be done by you plz do it i need...
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A
Aditya Sanga
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I received a dented and broken phone.

Address:Chandigarh, Punjab, 160047
Website:mobile.mi.com/in

Name - aditya sanga
Order id.- [protected]
Complaint no. That the company gave me - [incident:[protected]]
Issue faced - the device is damaged, the bidding from the side is coming out, the power button is broken, the back of the phone is dented, the touch is not responsive and the phone is slightly bent.
I received the phone on 6th june at 2pm and i mailed xiaomi customer care within 15 mins of receiving...
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D
Divya Hariprabha
from Pune, Maharashtra
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Redmi 3s prime overheated

Address:411057

Hi team,

I own a redmi 3s prime which i bought in nov'16. From last 2 months my device is getting overheated whenever under the sun. It automatically gets turned off and didn't start up for 3-4 hours. For starting it up, i need to start device in bootloader mode. It doesn't start normally. I am facing these issues mainly after updating it.
I also tried resetting the device but it didn't help much.
Please see...
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A
Abk111286
from Satana, Maharashtra
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Replace my redmi 3s prime

Address:Parbhani, Maharashtra, 431401
Website:Mi store Xiaomi india

Dear sir i take redmi 3s prime gold mobile from mi store in november2016.in april 2017 the mobile is bend not straight and mobile is not charging from april 2017. Then i went service centre of nanded and nanded. They said that this mobile is not taken by them. They always said that this mobile isn't serviced by them. So i
Decide complaint about you not service me. Lastly said that your warrenty policy of one year so replace my mobile...
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K
Kush111119
from Meerut, Uttar Pradesh
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Very poor service

Address:Agra, Uttar Pradesh, 282002
Website:mi.com

I m krishan kant sharma, i send my redmi 3s prime to service centre for its concern about some charging problem on 08/06/2017 but they return my set & said that there is no problem in ur set. On 10/06/2016 i walked to service centre and describe the problem. They told me that ur takes some time & it will repair by evening 6:00 pm. I confirm by call at 4:00 pm and walked to service centre on 06:15 pm but i still waiting there for two & half...
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S
sujitpradhan
from Mumbai, Maharashtra
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Volte problem

Address:Pune, Maharashtra, 411014

As its volte mobile but still problem in volte.. So that jio sim call not happening.. I have already show it in servicing center.. But still not correct..
1st i have to do flight mode then again i have to do flight mode off.. Then can am able to call.. After 5min its automatically disconnected..
Ph-[protected], email - [protected]@gmail.com
So i want a new mobile.....
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P
prafulashra
from Kolkata, West Bengal
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Redmi note 3, charging problem faulty product.

Address:Kolkata, West Bengal, 700025

As per the above mentioned, subject i have bought a redmi note 3 on 3 0ctober, 2016, under warranty of one year.in about six months time its providing charging problem.
1/05/2017
Service centere they repaired it for the first time but to in 10 days it again gave the same problem.
11/05/2017
Second time also given for repair but in 13 says same problem arrived again.
24/05/2017
Third time in a duration...
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