Xiaomi India Complaints & Reviews

I've been waiting for a whole week just to buy xiaomi redmi note 3(32Gb variant) and when the day comes i'm always the unlucky one. So i request the company to please stop selling your product through online process only. Make it available through all retail outlets so we the customer can get a taste of your product, after all customer is a KING. Your product is good and i wish whoever wants to buy it will get a chance....

Hi I'm Chandresh Padaliya I have bought mi power bank delivered at Sunday date 25 April 2016 but it doesn't work
It only charge the phone till 10 minutes about 5% of charging and it is not of mi Xiaomi branded power bank and colour of the product is green that I have not ordered it is totally bad . I just want my money 448 rs back as soon as possible..
Customer care is also totally not responding it automatically end the call...

I m not getting access to internet even though h+ is there n i have been getting charged for the same... this was there since i bought the phn n it was solved somehow by your expert advice team n was working normally.. evn though it pop up frequently... bt yesterdy it fell down n same problm startd again...
The problem is i can access my app its showing no network where as i can access services like chrome gmail ... messaging app...

Product Deliver on 6th April at 4:38, and found problem on 16th April, not connecting with Blue tooth and Wi-Fi. Misguiding of call center representative mobile stuck on Mi & Fastboot Logo. Mi Team not replacing the mobile as per them 16th is not count as 10th day. As per them there is no mistake of call center guy, service center said mobile locked and it will take three weeks to repair.
Pathetic and customer harassing services,...

Purchased Redmi note3 four days back. Its was hanging, turning off, says no network even in full netwotk lines, so i called Mi customer care they said do mi version update . First of all it should give me the set with all the updates updated, for i have not taken second hand mobile. Some problems got resolved after doing update. But then again while i was playing video automatically google pop opens and stops my video... So i asked customer...

Hi sir
Yesterday i received an order of mi power bank of 10, 400 mah. It is damaged and not working now. Please replace the product with a good one or let me take another product from your website. Please notice this and take this as emergency. Replace my product with the new one as soon as possible or else if possible i wil take another product of same cost or more cost. Please kindly make it as soon as possible....

I'm a delhite and gave my mi4i at an authorized xiaomi service center located in district center, new delhi. I first submitted my phone a month and a half ago. My screen was damaged and so they repaired it out of warranty and i got it back within a week. Screen was well repaired, or i must say the new screen was working good but i started to have problems with the proximity sensor, charging, and led notification. I gave it for servicing...

I have given my Mi4i to service centre at Vadodara situated at At Trident Complex, Race Course Circle, Vadodara due to non working of its LED display on 8th March 2016.
It's 26th April, 2016 today and still they are not servicing the phone mentioning the reason that the parent service centre situated at Bangalore is not providing any part of the phone which is required to repair.
The customer care toll free number is also not...

I have purchased a phone from ur website and till date i am suffering harassment from ur side. Was that the mistake o[censored]s to purchase the phone online.

6/4/2016: order place
12/4: order received
12/4 : found defective piece
14/4 pick by bluedart
18/4 : phone received by mi

From 18/4 till 26/4 i have not got any information for the phone replacement

Ur website mentions...

I placed an order for redmi note 3 on 6th April, paid thorugh credit card. And I cancelled the order later. But the refund is not credited back to my credit card.

I need my money back.

Order id :[protected]...

I buy 13march16 xiaomi redmi note prime 13april16 mobile get repair. Mobile get stuck in mi logo.
.
By using pickmi service (Cod) via fedex courier i sent to mi service centre to clear problem through pondicherry fedex.
.
Now pondicherry fedex not deliver my phone to me and saying they won't support for cod to avoid tax problem.
.
Mi customer care not providing me clear information about delivery...

I had cracked the display of my mi3 phone and had given the phone for repair at tara tele & mobile, karnal, the authorized service centre on 22nd feb. I was promised that the set will be repaired within a week. However, it is now more than 2 months that the phone is not repaired. All emails to xiaomi service goes unanswered. No one picks the phone at the toll free number....

Sir.
redmi note 3 your mobile dilivery me at your phone in not a tuoch pad in process so sir me your mobile to replcement your phone

transport company:- blue dart
email:- [protected]@gmail. com...

Dear sir
job sheet no.Js[protected]
i have purchase a xiaomi phone(mi4 64gb).But now it has little problem that when i call my voice didnot listen the other caller.
So i went to service center in jodhpur for repairing on dated 19.04.16 they told me that your phone ready in with 4-5 days.
But still problem not solve by us.
When i go service center on date 25.04.16 that told me that we repair within next...

I purchased a mobile through flipkart on 25/10/2015. A week ago the display screen cracked and the touch screen does not function any more. I had to save all my money to get a phone and now the customer care is asking for rs 4500 in koramangala customer care service to replace the screen. There was no dropping of phone or applying pressure on the screen. It just cracked. Kindly replace the phone or change the screen free for all those who...

Have purchase xiaomi redmi note 3 from xiaomi official website via order no [protected] inv #[protected] inv dtd 09-04-16 the set was delivered on 11th apr 2016 as it is for gifting purpose the same was opened on 22nd apr 2015 and it was not switching on after which a complaint was raised the to xiaomi customer care with communication id 1568398 but they have shown their helplessness to replace or refund though we are open for...

Order id[protected]
Purchased from amazon.In

I have ordered red mi 2 on 6th may 2015. After 2 to 3 months i was facing heating issues and phone switch off accidently and oll. I have request to mi xiomi and amazon to replace my phone but they were insist me to check the phone at customer care.In customer care they were change my phone's motherboard. And after 3 to 4 months same issue is happen with my phone....

Dear sir,
I have already complaints by several times to service centre and mi toll free number or mail of mi india but after 27 days neither the service center, nor the customer care executives have any progress of my phone and idea of the actual status of the job.
Name:- vupendra
Contact number :- [protected]
Device issue :- switch on/off issue, network
Problem
Service center location :- ganapati...

Dear sir,
I have purchase xiaomi mi5 on the date 6/4/2016 from online store.In this device both sim slot is not working. Therefore we have requested to replace the device aur request id is 1499932. We have call, email and live chat with the costumer care. But from the costumer we are not getting perfect answer, they are talking rudle with us.
I have senxd you my device mi 5. That device is delivered to xiaomi. That we have...

I buy mi pad from flipkart (Invoice of order - od[protected] but i lost mi pad's warranty card. There for i request you to send an original warranty card to my given address
Address:-manmath tulo, co operative colony 2nd line, east side of sacred heart convent school, rayagada, -765001 phone:-[protected]...