Xiaomi India Complaints & Reviews

There was a software upgrade notification which I followed and downloaded the new version and nightmare started.
Ever since the new version was download, my phone started misbehaving, latency, application response time increased, phone started getting hand for longer duration and start up became major issue.
One fine day, phone got switched off and never woke up. It remained on MI logo on the screen and did not move forward.br...

My phone`s screen broke within a month of purchase i repaired it.. again within a week it broke, , so none of my buttons are working now its been two months since am using soft buttons of various apps like easytouch, back button.. but the problem is now even the those apps are failing to operate after some moment of switching on accessibility, all of sudden they disappear....

Hi,
I purchased this phone in jul'15. Now mother board get crashed with warranty period, submitted the device mi service center (Hcl - vikas marg new delhi), dated 05/07/2016. They are not giving me a proper date for delivery, just saying not receiving the parts from company.
When i communicated with mi customer care, they said, "we are delivering the parts to service centre.

Don't know what this company is doing...

I had to Take my all Xiaomi phones to Service center except Redmi 1s. I had a heating issue with Redmi 2 and Got mother board replace ment in 4 days. But Now my Friend and Cousin have issue with Mi4i Mother board and Side Buttons but Service centers people telling that there is no supply of spare parts and My cusin gave it to Service center a month Ago still no reply from Service center (Koramangala Bangalore). When these issues will be solved....

Hi, i have received a faulty device from mi. Complaint no-1700570. It has been a week time now but no one came to pick up the faulty device for replacement. I am following up with customer care in daily basis but they are not responding and always ask for "wait for sometime". I am living in a metro city - mumbai. Still i am getting this type of service. I cannot expect service of xiomi in small towns. I have buy device with additional warranty...

My compliant against xiaomi india‎ as i buy mi5 handset from this company but facing heating problem and for the same i got one time replacement but new handset also have same issue so its seem it product issue, i ask self-declaration certification form regarding hardware and software test result but they refuse.

In normal condition mobile body heat its fine but this phone have different issue its heat on earpiece so i am...

Hello,


I am abhishek joshi from nagpur. I bought xiaomi mi4 in july 2015 through amazon.In (Invoice no. Ka-blrs[protected]. On march 21st 2016, there is a display problem arises in my handset. I went to the local service centre for repairing. They made the job sheet (Js [protected]) and told me to take it after 10 days. Upon asking for the 10 days long time. Excuse was given that the spares are not available....

I was purchased a red mi 2 prime white mobile thru flip kart on nov2015, i got problem "camera couldn't connect"" and sim slot not working contacted thru phone to mi service centre, they were given some ideas to resolve the issue like, finally factory reset.
But no use. One fine day i spoken with flip kart customer care and given a complaint and they transferred the issue to mi service centre. Finally my mobile was picked up on 14/05/16...

As USB port in y phone (Mi4i) is burnt I gave my phone for servicing at MI store anna nagar, chennai. I gave my phone on 9th may, But I haven't recived my phone yet. I tried to call them. But they aren't attending the call. I mailed them. But their reply is not satisfactory. They said the part isn't available yet. So, How long will these guys take to just replace USB port ??...

I had ordered a redmi note 3 and recieved it on the 10th of this month. I found the piece to be defective and requested for a replacement. They said the phone will be picked up for replacement in a couple of days and no one has arrived. Today, it has been a 11 days. Now, I ask for the refund and they say its not in their policy to refund the money. I don't know what to do now. They have tested my patience enough....

Dear sir/madam i have submitted my mi4i 16 gb white colour phone on 9th of may 2016, issue was charging not increasing, battery drain very fast, slow charging, no headset audio. Service center guy said that we have to change the parts and at this time it is not available with us said you have to submit your phone for 15 days, they gave me 24th may of 2016 tat, now its been more than 10 days and i keep visiting there service center which is...

I have requested for the MI Band replacement against the order # [protected] on May 2nd 2016. I have sent the package through professional couriers (Tracking idMAA[protected] and it got delivered to their bangalore warehouse on May 3rd 2016.

After this, I was talking to their call centre, customer representative through chats with the incident #[protected] for the past 17 days. I m extremely frustrated as none of their...

I buy a mi redmi note 3 on may 4 2016 whose barcode is[protected]and the tax invoice no. Is[protected] and in that imei no is not metioned. So how could i prove in warrant. Or in any services. And it is extended warraty phone but no extended warranty no. is mentioned. So help me out..and the phone also get slow while ussing 3-4 application....

Hi Team,

I had purchased a redmi prime2 mobile from snapdeal at 21- Nov -2015, Its adaptor has been faulty.

I visited the Gwalior service Centre today 19-may-16 (ITDCL Tech Support S-5 2nd floor Golden estate nr SBI bank Jayendra Ganj Lashkar Gwalior M.P 474001) for replacement, but they refused to change or serviced by it, as they told me wiring smell is getting from adopter so we can’t replace or service...

Dear Sir,


I have purchased MI note 3 from Amazon last month, after few days i was facing hang problem with device, after a month the phone stuck on MI logo, i have tried a lot but phone didn't ON, i visited MI service center in my city Hisar Haryana, i have submit my MI note 3 over there, They provide me a Job sheet dated on 14-May-2016. and told me to take mobile after 2-3 days, On Tuesday i have visited the service...

A very bad phone... It started giving me problem within next 8 day of buying date. I bought the mobile from amazon india in flash sale. On 6th of may it gave me a problem named as other handsfree fault. I went to service centre at ghatkopar they told me that there is issue with mother board and it needs to be replaced. They said me it will take 10 to 12 working days. I handed my mobile to them. On the 6th day i called them for status information...

My name is shiju
My phone number is [protected]

Dear all

I've submitted my phone in working condition mi4 64gb worth rs.20.000 on 29th feb 2016 for repair only hang icon issue

1. Only hang and display problem was there, then on 10th march they told me motherboard will change and part is not available/ arrived yet

2. My phone is under warranty till june 2016, it took 1 month,...

I had canceled my order no 5th may 2016 till yet i have not received my refund into my credit card. My order number is [protected] many time i spoke with customer care but they even don't know what is the bank transaction number such a careless team of mi. If a merchant canceled the order within 4-5 working days the amount get credited into the particular customer's account. I don't know why there is a delay in refund....

Dear team reminder -1

Still my mobile phone has been not replaced yet.

On mon, may 16, 2016 at 9:06 pm, rohit soni wrote:

Dear sir/madam my mobile from has been not replaced yet and no body
Responding properly about my case. This is totaly ignorance by
Company. I request you kindly look into the matter seriously otherwise
I will take any leagl action agianst company. Revert...

I am rahul sadhukhan, i bought a mi 4 in the month of march, 2016. After 1 month i got an issue of charging that it was not storing charge for some ic failure. I submitted it in saltlake, kolkata service center (Infinity benchmark building). They told it for 7-10 days (As usual) resolution. It is 22nd day i am writing this complain, they are saying the parts are available but there is no reason for delay service from them. I request to take...