Xiaomi India Complaints & Reviews

Sir/madam
I purchased mi 4i mobile (Imei serial no is [protected]) on invoice
Date[protected] from flipkart. From the first day of purchase the phone
Was having apps running and phone heating problem. After 10 months of
Purchase, i started having booting and charging problem in my mobile. On 01/05/2016 my mobile camera not starting and a message displayed on phone
That you restart your mobile. When i...

Dear concerned, i have purchased a new mi 4 phone from your site on 1st of feb 2016 and just after two months it is having a technical issue for imei no invalid. On 30th april i have submitted my phone to your ludhiana service center under jobsheet number js[protected] and they told me that it will take 10 to 15 days for repair. Surprisingly they don't have any back up phone to provide to the customer. This is very embarrassing for me. It...

I purchased my mi4i via amazon in september 2015 and today in 7 months the touch screen developed a crack i don't know how as i never dropped it, the lcd is working fine but only a part of the touch is working. I went over the internet and realised that may users have reported the same complaints of the display cracking and part of the display working. My question is weather i should still trust mi for their devices... When such poor quality...

My new phone xiamomi having some issue (Faut;-cannt make a call) so i give it to mi service center marathahalli banaglore on 28th april 2016_after this incident i didnt got any update on this phone i have 1 year warranty i given bill also but i didnt got any update on that mobaile kindly confirm

Detail of service center
N, := 11853/20041447
Invoice num_[protected]
Adress:- marathahalli banglore,...

Xiaomi is a third class company with low grade customer service staff. more than 1 month i have not got my phone delivered . the display of the phone was got issuse which was in warranty still they have not replaced the display . whenever i call they say 1 week it will resolve. i think their 1 week has more days than normal calender bcas they are cheap in this world.

i m filing consumer case and going to sue company and the...

I have given my phone on 21 April 2016 because there is motherboard problem according to service center then i received a message from the service is that your phone is ready but when i reached there they told me that your phone is not ready and then they created a new job sheet no. its been around 18 days i didn't get my phone.

and now you are forcing me register a legal complaint against you.

OLD JOB SHEET...

Hi mi team,

I had purchased a mi mobile from ws retail services pvt. Ltd., order id: od[protected] on 22 may 2015. Imei/serial no: [protected], incident occurred on 2nd may 2016 when i connected charger to the mobile suddenly fire came from the back side of the phone and fully destroyed. I am looking for justice from your side else i will lodge a police complain to consumer forum.

Request to give...

I have placed order on 3rd of may 2016 and the shipping has been done 9 may whereby the company has promised to deliver it within 5-7days . As it can be seen the shipping is taking place on 9 may den how it will be at my place by 10 may .
Order id [protected]
Ramandeep Singh
Poor response has been received from xiaomi customer care . i want my problem to be solved as fast as possible....

My phone stopped working, I am not able to turn it on. I visited service center they examined and ask to submit phone by saying problem is there with motherboard.
later on said its display is broken from inside and ask me to get that repair first, I said I didn't broke it. I am not sure whether technician broke during repair or it was manufacturing defect or how it got broken.

I need support to get the phone repair.br...

I purchased the mi pad on 16.01.2016. From the day one i had an issue with wifi connectivity. When i took it to authorized service center in btm layout bangalore on 16.04.2016 (Service order number: wxin[protected], they told that mother board has to be replaced. Now they are claiming that the spare parts not available.
I request xiaomi india to refund my money....

All app locks do not work after restarting my phone...All apps open up without paswrd.. I hd downloaded so many app locks...All app locks work properly ...But in case i switch off my phone or reboot...Than after that ...Whenever i switch on my phone ...All apps gets open up without paswrd...And then i open my app lock app...N re-enter all d apps to be lock...In lock...Then all apps work acc. To app lock......

I have purchased a xiaomi redmi note prime this year around february.. today its the 5th of may 2016.. the backside of the phone the area near the camera heats up so quickly and emits a strange odor. this also happens when i charge it.. then the Mi Drop gets selected automatically if i unselect that option the hotspot gets selected on its own automatically as soon as the other gets selected.. so i cant unselect either of it, it remains selected...

Very upset with the service. Submitted my in-ear headphones basic on 16th of april at your service center for repair but haven't yet received it back. Was assured by the customer care too but the complaint is yet to be looked upon.
The service is lodged under jobsheet no. JS[protected]. Expected return date was 30 april. Complaint also lodged with the customer care but ni action taken....

HI Xiaomi India,

My MI4I mobile phone was submitted on 18 Apr 2016 with job sheet number was JS[protected] my complaint was my mobile screen was all blank not showing anything, still everything was functioning properly like receiving calls. service center team of gurgoan said your screen will be replaced with new one and they said it will take almost 2 weeks for this as they don't have screen of MI4I.
Now it almost...

Hello, around 15 days ago i had broken my charging socket in my xiaomi mi4i 16gb variant phone color gray, i'm residing in small kind of town name "jamnagar" nearby there is no official or authorized service center in my town, so i have decided to go ahmadabad city, which is almost 320.4km far from the my town, i went to the xiaomi service center which is located in bodakdev area on date[protected], they said before received my phone they...

Hi
I bought a mi 4i 32gb mobile from flipcart site. After 2 it was showing lot of problems like screen touch not working properly and had a battery issue and also while using screen got damaged .so we contacted xiaomi service centre TVS Electronic Ltd Bannerghatta road, bangalore tel[protected] .They took mobile on 10th March (order no[protected] but still not getting proper response from them . If we call also they will not pic...

Hi,

This is a very bad experience today, 03/05/3016 with the branch in charge - mukesh, who is so arrogant, loud, shameless, careless and disgusting. I bought mi prime via flipkart, internet was not working properly, i searched the address and called dwarka service centre for the location twice or thrice as there are 2 market of sector 11. One is adjacent to dwarka sec 4, 5 & 12 and second is opposite sector 19.
This...

Hi,
My name is Parameswara Reddy, Actually I bought Mi 4I from Amazon before 2 months only.While Using suddenly my phone screen got problem.Problem is half of the screen light dull andhalf is normal, That dull part is blure slightly its didn't felldown while using normally its happened.after that I contacted Radient e service care which is located in velachery Chennai they took my phone for resolving problem before 1 month till now...

I have bought redmi note 3 silver 16 gb from mi.com site on 07th apr (Order no. [protected]) its received by me on 10th apr (Sunday). Very next day (11th apr) mobile behaves weird, it showing as freeze restart screen & heated till battery drained fully. I thought it was normal issue, but similar issue occurs 5-6 times in weeks time post new version update. I have contacted to service center tvs electronics ltd, shop no. - 4 & 5, oriental...

i had purchased mobile on 30th march 2016 and till today 2nd may 2016 there is no replacement done by the company.
everytime i called their customer care they told me to wait for some day your replacement is accepted but we are sorry sorry sorry...
everytime i call them they say sorry nothing we can do..sorry sorrry
they say my replacement is on high priority, and till now their is no pickup done by them.
my ticket...