Xiaomi India Complaints & Reviews

I have tried to purchase redmi note 3 on 27april'2016 on sale day for rs total: ₹10, 374 (Including insurance) from www.mi.com and made the payment through payumoney but later afetr i got my choice color on amazon and place the very same model but different color and then cancel the order done on www.mi.com on the very same day just afer 5-10 minutes of placing it.

Now, its being more than 5 days and no one bother to call...

I raise an dispute stating the manufacturing fault in MI Band, so i send my MI Band to MI office after the confirmation from your side., But till date no confirmation from the MI side, but courier company tacking said it got delivered on April 27th . But till date no confirmation and any message about the replacement.
Always your support guys in calls either redirect to email support or simply disconnecting it. Till date no response...

I have purchased mi4i from filpkart on 20/10/2015.

There was a problem in charging of mobile so i gave it on 14/04/2016 to service center with service id cg04733. I was told that i will get it within 15 days.

When i called after 15 days, they told, mobile is still not repaired due to unavailability of parts.

I complained on customer care with complain no 1600597 on 29/04/2016. But i am not satisfied...

Hello,
I have purchased Mi 20800mah branded power bank from book my offer. Reference number is [protected]. The power bank has the capacity to charge my mobile 4-5 times. But its not charging one time also. I want my cash back. And I think it's duplicate also . I have charged more than 8hrs for 2-3 times, dan also its not working. I want my money back...

Sir,
I had purchase my xiaomy mi4i mobile before 5-6 month before bt problem start before 2 day sound automaticaly very low that time i had not listening soung like audio and video song...
Sir i had contact to xiaomy customer care center bt they r not received cl
Sir second problem is mobile work process is very slow...
Sir in my city xiaomy service center not available...
So please sir solve my problem...

Sir 2 days before sound problem start in my handset automaticaly...means sound automaticaly very low thats why i have not listening song or video...second problem is mobile process is very slow...
I had contact to xiaomy customer care center bt they r not receive the cl...
...and in my native place xiaomy cervice center not available...
My handset : mi4i (i had purchase mobile 5 - 6 month before)
So please solve...

My mi4 went dead after 2 months so I gave it to the service center guys and it had been 2 months after reached them for the info for my phone and they said it has not been dealt with yet as there are no parts provided from the company itself to deal the problem and told me to check back later or they will soon remind me . Its been one month from then and no reminder from their side has popped. In total it has been 3 months and yet there is...

Namaste

I ordered a tab from Mi India's website and the website sent me an email a few days later confirming the delivery of the tab. The order status at the website similarly shows that the tab was delivered.

However the tab had not actually been delivered and when I contacted the company I was informed that the order had been cancelled for reasons they did not specify. I am attaching the proof in the form...

I purchased a xiaomi Mi4 in October 2015 worth around Rs. 10000. The screen recently got broken. I went to the authorized service center of xiaomi in shivajingar, Pune to get it repaired. They quoted Rs.9000 as the price of the LCD panel.This is atrocious and downright abuse of a consumer. I am getting the same screen on Amazon for about 2500 Rs. Kindly please register my complaint. I will provide all the details required....

I, Subhankar Ghosh bought Mi 5 White (32G), IMEI:[protected], Invoice No:[protected], Order No:-[protected] last week. The phone is having heating issue. I contacted customer care several times. They suggested me some procedures and I followed their procedures several times but heating issue was not solved. They suggested me to go to service centre and I went there but the issue was not solved. The service centre person...

I just don't want this suppression option why you people won't add one more option in your software no suppressions like other phones have they don't give this option please...I am really facing calling propblems my client are really unhappy with me please make and update and it would be fine I am also giving screen shot of my Mi3 phone.Awaiting for a positive reply thank you ur phone brand loving customer....

Respected authorities i request the concerned authorities to ban the flash sales kind of model of ecommerce sales in india .These people are creating artificial hype demand scenario.It hold good with all the comapnies holding the flash sales.
Newer reforms should be brought in to e commerce model

Even the company website should be showing all the reviews from the customers while organising the flash sales so people can...

I have a complaint about poor delivery/service of xiaomi india.
i purchased a mobile on 13-apr-2016 for gifting to my brother on his birthday via order no of [protected]. since i live in a small city, i ordered it to my uncle house at nagpur. they have recd the parcel and sent to me.

as i gifted it to my brother and he opened it, he found that it was a used piece and it was already in number lock position. br...

Hi
xiaomi customer care is the greatest chutzpah and i am very regret to buy the product and i swear in my whole life never going to buy the cheapesters product not even recommend to buy anyone.

last day, while i was updating my phone, it was stuck in mi screen, while i take it to the customer care they told its mother-board is crashed because of water and it all by just watching my phone i said it may be due to software...

Hi sir
I ordered mi power bank 10400mah and the product which i received is a fake one. It is damaged and not working. Please refund my amount or else replace another product with this damaged ones. I already raised a complaint. But its of no use. Please kindly replace my product. If it not getting replaced i am going to lodge a complaint to police regarding this product and cheating which have been done to me. So please make it as...

Worse service from MI customer care
call is not connected to toll free number
if connected wait for 15 minutes and call get automatically disconnected

the thing is if you go to service center at 6 pm they said it is closed while on the door they wrote working hours is 10:00 to 6:30

Another thing is asking them give another number to call they said call the toll free number i have dialed se result...

From:
Subodh kumar sharma
73, new bankra area,
Kolkata-700051

Sir,
Re :request for replacement of mi 5 - new mobile set purchased on
[protected] received on[protected] getting heated when power button is put on

Vide :
Invoice no:[protected]
Invoice date : 21st april 2016
Order no: [protected] - one mi 5 - new mobile set purchased onbr...

Dear sir,
I have purchase xiaomi mi5 on the date 6/4/2016 from online store.In this device both sim slot is not working. Therefore we have requested to replace the device aur request id is 1499932. We have call, email and live chat with the costumer care. But from the costumer we are not getting perfect answer, they are talking wait & wait rudle with us.
I have send you my device mi 5. That device is delivered to xiaomi. That...

I purchased Note 3 from http://www.mi.com/in/
My phone got damaged the second day. The site shows 10-day "Hassle-free replacement" policy. So tried to contact them from their helpline no.[protected]. Tried over 100 times, but it doesnt connect. Dropped them a mail, but they are not replying. Contacted them via their Chat service, the agent says only 1 thing: "Your request is in process". What to do with the phone now??...

I had ordered phone on 06.04.2016 and not received product till now even after complaining 30-40 times in mi customer care. I am not getting any solution from mi. Order no.-[protected]. Please help me out and ban mi.com in india due to worst customer care service....