Xiaomi India Complaints & Reviews

I'm afraid that the redmi note3 doesn't work. It is the third one i've had to complain for the replacement since i got this courier on may 02, 2016.

The complain nos are as follows
1639832
1658267
1676191

But there is no response towards replacement. The executives are again and again asking the same question, when did you bought this phone, from where you bought. Its my first time i bought...

Actuall i purchased xiaomi redmi note 3 in 2 and half weeks only. The problem is. When am calling some persons. And the phone is reched to ear side the phone light is off and when am take back the set from ear side the phone back light not lighting. I want to press lock button to. Work the back light. The compliant is happening 1st time i think. The screen card problem so i removed autherised screen card of xiaomi redmi not 3. But still the...

Enqury no[protected]
Tickets no-1664466

Sir i have submit my phone to ur pickme team on 15april.
And toady is 16 may.
There will be a no update come by your team.
Sir i want my mobile soon.
Bcoz m shifting my home in 18 may.
Plz solve my problem
Its a humble rqst to u.

And i have rqst to you 6 to 7 times to callback to pickme team.
But they do not call me.br...

I had submitted my mi-4 at lajpat nagar service center on 3-rd may 2016.
The service center guy told me that as the center doesn't have the mi4 screen, he will have to request for the same to the mi.
Till this date i am listening to the same excuse and he never gives me any fixed date on which i can pick up my phone.

Please look into this issue and provide me with an correct and logical reason as why my phone's...

My request no. 1594489
Not proper action taken by u on my complaint, u say send your defected peace to us by u own expense how can this possible u send me defected peace so this is your responsibility to pick this peace from me by reverse courier chain, your customer executive say this is not possible please help me, because i can afford this expense,...

Dear Concern,

I am writing this mail to express my dis-satisfaction with your services, not acceptable at all.

I have deposited my MI 4I phone to your Malviya Nagar Service center i.e. in Delhi because touch was not working at all.

I deposited my phone dated 12th Mar 2016 with Jobsheet No JS[protected] with expected return date of 26 Mar 2016 However after visiting to service center so many times...

1) Red me note purchased from Airtel Store Gurgaon, Galleria Market in 2014.
2) Phone Charging issue. Charging point to be repair/replace.
3) Submitted Red me note to Xiaomi Exclusive Store on 23/04/2016. Job No. JS[protected]. After repair Delivery Date: 05/04/2016. Address of Xiaomi Exclusive store: MI Exclusive Service Center, FF-11/ FF-48 at A-Wing Trident Complex,
Vadodra, Pincode:-390007. Phone: [protected].br...

I purchased Red Mi 2 prime from Flipcart 3 months back Order date 14.2.16. Now the mobile is completely dead suddenly. I tried to contact service center but they tell they dont have service center in Nanded City and they suggested me paid service of Pick MI. I raised request for pick MI also but they say that they dont have service in my city also. Now what I can do? All suggested service centers are 300 Kms away from me. company not ready...

Gave my mi band for repair as it was not charging on 03 dec 2015 at tvs electronics limited, shivaji nagar, pune. I was told as there is some shortage of mi band so replacement will take 45 days, i was ok with it. It has been now 6 months and i haven't got my mi band. I contacted the service centre a number of times, sometime they don't pickup call and when they do, they ask to wait for sometime. I tried contact the mi india online chat support...

My phone is under warranty and I have been contacting their customer support from last 15 days but to no avail. They keep on giving me excuses that you are not agreeing to our t&c etc. But I have been suffering from last 20 days because my phone is not working properly and despite being covered under warranty they are not able to provide me the services.
Kindly help me to solve the issue.
Thanking you in advance.
Mobile:...

We have purchased redmi note 3 gold 16g from mi.com.
It seems the product has been shipped and received at fedex courier tirupur.
But the product is not received yet.
The time duration of the product available @ fedex courier tirupur
15-apr-2016 09:03 am tirupur at local fedex facility

We contacted the courier people for a long time but we have not received proper information. They have informed...

1) i ordered mi5 from your site on 20th april’16 and received the same on 27th april.
2) i have registered a complaint for phone heating up and as per the discussion with the service team you have suggested to replace the phone.
3) so i have initiated the replacement procedure on 2rd may.
4) on 4th of may i have received a call from courier service whose contact number is #[protected] who asked that a person from his...

Late delivery of MI redmi note 3 - 32GB with MI protect and now did not arrange for reverse pickup. I did not open parcel till day...

I already complain to MI website but they did not support to me for reverse pickup and refund mu money Rs. 12374.00

I order on 27 April 2016 and they send me on 10 May 2016. In beetween I already purchase new mobile from other company...

Now I want refund my money......

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Hi
I placed an order with you guys order id oid81835. Order date 06/05/2016. It's 20800mah power bank. It's not working properly...

I had my first experience with mi phones and till date (Last 5days) is the worst experience with the phone/customer care/service centre.

I have bought redmi note 3 the details of the same is given herewith:

Invoice date – 04.05.2016

Invoice no.[protected]

Imei number – [protected]

Order id - [protected]

I have received my phone...

Dear Concerned,

I had purchased my MI4 16 gb white phone on 15 th October 2015 through amazon.
Phone was working fine till Feb 2016.
there was a issue observed related to phone automatic switching on off, moving on to different applicatins by itself and an issue with the earpiece jack.

I was able to listen to music but was not able to cal neither receive through a handsfree connected to my phone.br...

Hello,

I am writing this complaint on behalf one of my friend (Namrata kashyap) who ordered mi redmi note3 on 27, april, 2016 and got the product by 2, may, 2016. She was very happy until she opened the product but fortune was far away from her and it was not getting switched on. She made a request to return the product on 3, may, 2016 & that was fixed for 4, may, 2016, unfortunately no one came to pick it yet. She keeps calling...

Never buy Xiomi Redmi Mi Note 3
Worst services ever seen

I have purchased one MI Note 3 Phone from the website mi.com. The phone I received was not getting On . I wanted to return the product and wanted my money back but the customer service executive of MI guided me that there are no return policies. Although I have checked the complete website there is nowhere written that if a customer is not satisfied they can't...

Hello team

Couple of days back we have bought mi phone from mi website. We got damaged phone which was not ruining. We have asked to mi help line, service center but didnt get proper response, no delivery person has come yet to take the product, it is been more than 7 days, which is claimed on mi website.

Very unprofessional, un trust able behaviour, purely against the customer satisfaction, we need the solution...

I bought Mi 20800 mah power bank its not work properly. I charged it whole night and it is full. the four lights are shown that this power bank is full charge but when i put him to charge phone he was charge only 2%. This power bank is defeactive and I dont want this any more so please refund my money. my contact no. [protected]. & please collect your product refrence no. [protected]...