Xiaomi India Complaints & Reviews

Dear sir,

I want to return my phone ( redmi note 3 ) which i have purchased on 13 april having form mi india official website having
Order id:[protected]time:13 apr 2016, 02:12 pm received on 19.04.2015 9:46 am

Because this phone is not working properly.. And hanging may times with any apps and speaker also not working

1. When i contact customer care they reply some troubleshoot...

I ordered redmi 2 prime grey on[protected] in the mi.com website with the order no. [protected] and received redmi 2 prime on 07-04-16. After observing for these 7 days, i found the quality of the image captured by this camera is worse than that of my old redmi 1s phone and this redmi 2 also stuck at home screen twice, which is not expected with a phone having the ram capacity more than that of redmi 1s. I am attaching the photos captured...

I had purchased one phone mi4i from flipkart on 23 april 2015.
Mi4i phone
Invoice no : #chn_puzhal_[protected]
Dated : 19 october 2015
Puchased from : flipkart
Billing by : ws retail services pvt. Ltd.
Imei no : [protected]

This phone stopped charging in april 2016. It was under warranty. Sent to company service centre but they coul dnot repair. Given first on 5th april,...

I have booked mi power bank from ur site but when it's deliver to me it's found defective and damaged so that it's not be able to serviceable the amount of 599 kindly Return my amount and return the amount I face very dificulty to charge my mobile if damage item are sold how customer will satisfied kindly revise ur service and deliver gud item like u have received original currency solve the problem and return my amount without fail...

Worst customer service:
I have given mi4 for lcd screen change in shivaji nagar- pune having work order no[protected] on 29 may 16. Till date it is not repaired. Neither call center nor service center is able to convey date of repair. I tried to contact team leaders in call center they are even worst in reply. No body has answer only answer they are giving is - keep patience!!! Im really fed-up. If anyone knows contact details of very...

Dear Sir,

Last month I bought a Redmi Note 3 phone from your website. I read all the specifications carefully and ordered. Thereafter I have received the phone within a week. Some days later my phone was felt down on the road and corners got scratch. that time I have discovered that phone is not according to the specification. i have sent some photography of my phone and the specification sheet from your website.
Please...

Hi

This is kanav, i have received a damaged redmi note 3, the screen was damaged. I opened the courier after 3 days of receiving as i was not home, but now these mi customer support are saying that they cannot replace my product as i need to inform them within 24 hours but the same is not mentioned on their website, rather it is clear on their website that the damaged product can be replaced within 10 days of receiving the...

I had given Mi4i for the damaged charging pin repair at your exclusive service center at VimanNagar, Pune.
It was given on 14th April and upon follow-up they informed that it will be done by the next weekend i.e. 30th April due to non-availability of the part.

My concern is does it you so long to repair a phone even in major cities like Pune?
If that is the case, it is really disappointing to get this phone from...

I purchased this MI powerbank 10400 mAh and got it delivered yesterday. it worked till today morning, but stopped working since then.
I think its a faulty product.
The website owner is unreachable on phone and email. i think both the information is fake.
Please exchange it and provide a new one instead.
My shipping Address is 13 a ibrahim road, ekbalpore kolkata 700023.
name: Junaid Hossain.
contact...

Problem with my Mi4i LCD screen and i have visited Mi service center in Madhapur, Hyderabad a month back. During my first visit they told there is no stock of LCD screens and they asked me to come after one week but again after one week same answer. I have visited 4 times till now and same response always. FYI, i have to visit the center to check the status because they never answer the call. Couple of days back when i called they told they...

I have purchased a phone from amazon on 28/01/2016

After 20-25 days i came to know that it's battery is draining too much.

Then i made a call to mi customer care on 1/3/2016.

There they suggested me to visit mi service center.

Then i visited service center & given phone for repair.

After 15 days i noticed same problem again.

Then again i have given phone...

I have ordered Xiaomi note 3 on 9th April 2016 and recieved on 13th April, while checking time I saw scratch . There is a scratch on the above side of phone. After one hour i have sent a mail to xiaomi service cenetr with the screen shot of the phone. Now, It has been more than 7 days and i am still waiting for a reply. Customer care executive told me that they will revert you within 48 hrs but it has been more than 7 days....

Dear mi,

At the time of purchasing a mobile mi4i it was mentioned we have a centre in across india and we always provide better service to the customer.

My mobile touch was not working when i visited the service centre they have said there is a screen damage its very minor one (I don't have any idea how it happened) and they said it will not cover under warranty. I said ok, then gave my phone for screen replacement...

Hi i am mahesh rajani from Thane. mumbai, India
mi service center's service very slow i submitted mu device MI4 on 4th April 2016 stil i didn't get any response and i called Friday 15th April 2016 they told me " sir u will get your device by Monday or max Tuesday" today when i called the person telling me sir part is not dispacted yet it will be delayed u will get on Friday
my imei number is [protected]
and my work...

On second day of purchase of the device i started facing problem
- auto rebooting during call.
- no browsing on mobile network.
- excessive heating
Wrote an email and followed by call. To support desk. Advised to visit mi exclusive service centre (Most pathetic service desk ever visited)
(A band new device ( scratch less device has been termed as minor scratch and dents) i believe this is standard they...

Tracking number [protected]
Order number [protected]
Mobile number :[protected]
I ordered redmi note 3 gold on 30 march 2016.
Why have you returned my product? I didn't receive any call from courier.
I am eagerly waiting for my product.Please send it to me soon.I have received many products in this same address. All the time your courier office call me to collect the product from there. Please look into...

I have bought Xiaomi Redmi note 3 mobile from http://www.mi.com/in/ with the order id [protected]. but it was a defective phone and so I opted for a replacement with the compliant number 1279589. Now it has been more than a month I am not getting any satisfactory reply from Xiaomi customer service. I called several times. For each call, their response was different. One executive said, they don't have the phone in stock!(but in the mean...

Sir i bought an earphone from the site and it turned out to be defective and thus i made a call to their customer support team telling them the problem!
they were not being supportive . they are insisting me to visit the local xiomi centre and get my product examined by their guy and only after that they will be able to procede furthur...sir there is nowhere written on their return/replacement policy webpage that the customer has to...

I purchased ur redmi note from Amazon..nd within 2 months it stopped working...now worse being that your service centre sec18 noida mi is troubling me like hell as thy rejected myvphone service saying no imei no on mobile...what is my fault if Amazon has sent me only tht bill nd other bill Amazon is refusing to send...
Pls help customers rather then making them realise that y thy purchased your phone...
Call [protected]
Mail...

Hi,

I am using MI Note prime 4G and I am not able to change the font style.

In previous version there is a separate option of font style availbe in settings.

But after updation of MIUI7 that option has been removed and now available under themes options but when try to apply the font theme- error showing can't apply theme.

This issue is not only in my handset whereas all mi users...