Xiaomi India Complaints & Reviews

I have checkin get apps daily and stock has not providing more time so it's taking too hard to redeem prizes so please provide stock more time?

Brought poco x2 before 3 months and i changed my developer opition settings to some 398p/s number to 1000 and my screen black now...
Please help me out

I have placed order on 5th February and received the order on 8th February, the box inside the wrapper is sealed pack but the product is missing inside the box, I am a very old user of mi store and ordering products from many years, but this is happening for the first time that the product is missing inside the box, Luckily I have made the unboxing video and also send to the Xiaomi team but nothing happened. This is what Xiaomi gave in return to their loyal customers. They are even not giving any perfect explaination about the unboxing video I have sent, Worst Customer Service. My complaint number is WOIN[protected]

Mi Water purifier is having a trouble to purify the water to the actual tank. Taking too long to purify. Recently I have changed the PPC purifier it was fine. Now less than six months facing this issue. Can anyone resolve this issue as soon as possible?

My phone lock and other privacy lock open with another person face

My phone redmi note 6 pro suddenly stops functioning, starts sending SOS messages, then restarts itself again and again for 10-15 and sometimes even more. It is due to the latest update and when i went to the service center in my town they are saying that i will be charged for this repair. Please solve my issue and it should be done free of cost as this problem occurred due to the update and not due to me.

I have mi a3 model .last update to mi 11 .after update i reboot my phone then phone totally stopped.not working anyway .this update totally damage my mobile .service center (uluberia 711316) charge for repair .Its company fault .but money will be charge from me .

Mi get app earn money is not opening (try again) I as more coin in my account

Sir,
I had bought an mi notebook 14 from flipkart on 26 january . But on 31st of january. I observed an annoying sound from backwards in this MI laptop. I am not having any problem with the working but the sound is very annoying sound(sparkling sound) in the laptop. next 3 months are ver impotant in my life(12th boards) and dont want any loss of time so please do needfull
THANK YOU

Please solution immediately otherwise I support consumer

I have ordered a smartphone through MI store. It is in transit since three days. What is the problem in here? Customer executive are not giving proper solution. My order is required urgently but for such pathetic service of Ecom express I can't get it.

Hello..
I am abdulla from payroll Kozhikode DT Kerala,
I bought one MI 4X TV (163.9 cm) ULTRA HD 4K Led Television from flipkart on 14th June-2020.
I paid Rs 54999/- (INR) for the product.

the tv got delivered within 5 days, The service engineer who came for the installation of the TV in my Home requested me To take a 'extended warranty policy' for an additional 2 years

Thinking that the TV is 55k worthy taking an extended warranty is good '
so I also took extended warranty by paying RS 4000/- to the service guy who came for the tv installation.

The TV worked without any issue for 5 months then after I noticed some white patches started appearing on the TV day bye day it became large and can visible on tv screen while watching channels.

I was not worried at all because
The fault occurred within the base warranty period itself "Xiaomi will take care of it"

I contacted your customer care for support on[protected] firstly they told me that I need to register a complaint on Xiaomi website for all kinds of service related issues.

I tried to register the complaint by entering all Nessesery information like invoice Number etc, but the site is giving some kind of error like that I have entered the wrong bill/invoice number.

Again contacted customer care, explained that the website is not accepting my complaint.
the executive person who spoke with me this time told that he himself will register the complaint for me'
He registered my complaint and also gave a ticket Number ( M87759) as reference.
He assured me that someone will call from Xiaomi service department within 48 working hours

Nobody contacted me till the next week I again contacted customer care.
the executive told me that the complaint has been escalated and you will surely get a response this time.

Then the very next day someone called me introducing himself that he is calling from Xiaomi service and asked for the bill copy to be shared with him via whatapp
I asked him why do you ask for the bill since you didn't come to check the Tv to understand what is the problem exactly..
He replied that My TV model 4x is outdated Xiaomi is not Producing the TV and the company Will only provide service spare parts to the concerned service centre if the bill is produced
I again insisted him to visit my place at least once to address my complaint and collect the bill copy directly by hand
He told me that he can do something only the bill copy is received

I sent the flip kart purchase bill to him via WhatsApp and waited

Two weeks passed meanwhile my phone ( bad luck it is also a Xioami product) got fallen down and the touchpad stopped working, I tried master resting. The phone got repaired the next day but I lost the back up and data in my phone
I also lost the Xiaomi service guy's phone number.
I again contacted Xiaomi customer care for help and spoke with senior executives every time when I call them they are giving the same reply ' your complaint has been forwarded to the concerned team..

I also contacted flikart regarding this they are telling that the return period is over contact Might service centre

This is my experience.. I spent Rs 58000/- for the TV

I wanted 10T pro. I was cheated as the sales incharge concentrated on republic offer by saying that that

that 10T was the highest end model and republic offer 3000 less. I am upset. This phone is available for 34999 on Amazon also. Request you to take this phone back.
And replace with mi pro

On Sat, 30 Jan, 2021, 8:11 pm, wrote:

TAX INVOICE

TU RETAIL SERVICE PRIVATE LIMITED
S-38 & 39, Second Floor, Mantri Square Mall, Sampinge Road, Malleswaram, Bangalore - 560 003
Ph. No.: [protected]
Customer Support: service.[protected]@xiaomi.com
Customer HotLine:[protected]
GSTIN: 29AAFCT0987K1ZP
PAN NO.: AAFCT0987K

Invoice Date:[protected]:19:11
Invoice NO.: SMN[protected]
Order NO.: SA[protected]
Cust. Name: Nikitha
Cust. PH: [protected]

Description Mi 10T Lunar Silver 8GB128GB
SN: 30090/80ZX01270
IMEI: [protected]
HSNCODE: 8517

MRP CGST% SGST %
42999 9% 9%
CGST SGST QTY Total(incl.tax)
2669.41 2669.41 1 34999

SUB TOTAL: 20916.18
MRP(INCL GST TAX): 42999.00
MI EXCHANGE: 8744.00
DISCOUNT: -8000.00
GRAND TOTAL: 26255.00
PAYMENT:
CARD: 26255.00

This is a computer generated invoice, so no signature is required

TU RETAIL SERVICE PRIVATE LIMITED

OLD NO. 10/1, NEW NO. 14/1, STATION VIEW ROAD, KODAMBAKKAM, CHENNAI, Tamil Nadu

Terms and conditions:

1.Product once sold will not be returned or exchanged Under any circumstance.
2.Please visit nearby Authorised Service centre in case of DOA for authorization and replacement.
3.Keep a copy of this invoice to claim any future serve on the product at our service centers.
4.By making this purchase, you consent to the store sharing the information provided by you with Xiaomi Technology India Private Limited.
5.You consent to Xiaomi using this information to send you any promotional offers or benefits, to send you surveys or feedback requests, or for any other reason related to your order.
(TU RETAIL SERVICE PRIVATE LIMITED is an authorized franchise holder of Mi products.)


the high end model and republic offer 3000 less. I am upset. This phone is available for 34999 on Amazon also. Request you to take this phone back.
Hide quoted text

On Sat, 30 Jan, 2021, 8:11 pm, wrote:

TAX INVOICE

TU RETAIL SERVICE PRIVATE LIMITED
S-38 & 39, Second Floor, Mantri Square Mall, Sampinge Road, Malleswaram, Bangalore - 560 003
Ph. No.: [protected]
Customer Support: service.[protected]@xiaomi.com
Customer HotLine:[protected]
GSTIN: 29AAFCT0987K1ZP
PAN NO.: AAFCT0987K

Invoice Date:[protected]:19:11
Invoice NO.: SMN[protected]
Order NO.: SA[protected]
Cust. Name: Nikitha
Cust. PH: [protected]

Description Mi 10T Lunar Silver 8GB128GB
SN: 30090/80ZX01270
IMEI: [protected]
HSNCODE: 8517

MRP CGST% SGST %
42999 9% 9%
CGST SGST QTY Total(incl.tax)
2669.41 2669.41 1 34999

SUB TOTAL: 20916.18
MRP(INCL GST TAX): 42999.00
MI EXCHANGE: 8744.00
DISCOUNT: -8000.00
GRAND TOTAL: 26255.00
PAYMENT:
CARD: 26255.00

This is a computer generated invoice, so no signature is required

TU RETAIL SERVICE PRIVATE LIMITED

OLD NO. 10/1, NEW NO. 14/1, STATION VIEW ROAD, KODAMBAKKAM, CHENNAI, Tamil Nadu

Terms and conditions:

1.Product once sold will not be returned or exchanged Under any circumstance.
2.Please visit nearby Authorised Service centre in case of DOA for authorization and replacement.
3.Keep a copy of this invoice to claim any future serve on the product at our service centers.
4.By making this purchase, you consent to the store sharing the information provided by you with Xiaomi Technology India Private Limited.
5.You consent to Xiaomi using this information to send you any promotional offers or benefits, to send you surveys or feedback requests, or for any other reason related to your order.
(TU RETAIL SERVICE PRIVATE LIMITED is an authorized franchise holder of Mi products.)

Android 11 update, , phone keeps hanging, showing not responding messages.
My phone almost in dead condition, what can I do?, how could I use it?keeps hanging, some times for upto 5 mnts, what should I do?, ...keepsss hanging, , what should the users do?

My mi note 8 phone is not working.
I bought it in 18 march 2020 with 1 year warranty . It is in warranty period.
I go to mi store at palika bazar, Barmer but they are not solving my problem. They call taking money 2200 rupee for Phone repairing.
Please help me.
My name- Ashok kumar
Contact- [protected]
E-mail- [protected]@gmail.com

Sir I had purchased my redmi note 7, 4GB+64GB, Sapphire Blue, on May'2019 from Flipkart online shopping. I want a duplicate copy of bill on my email by tomorrow on urgent basis as I had to show the bill at police station to receive my phone.
Name:- Sakshi Sharma
IMEI :- [protected]/ [protected]
S/N:- 22182/89RQ03542
Email id:- [protected]@gmail.com

Hii
My phone is redmi go and I just bought it a year ago and facing some serious issues with it. In that year it gets trun off 4 times without any problem and won't open so i have to reset the phone i dont know what the hell was going on with my phone. I take it to the service center and they said we have to reset it what do i do now?
Thanku

I ordered a redmi note 9 pro max mobile price 15999. ordered date[protected] order no -[protected]
And I cancelled this product on[protected]. Today[protected] but amount not credit in my bank acount.I called xiomi customer care and customer care say I transferred your amount to your bank.

3 months completed my cancel order refund not issued by MI

Placed order on 2nd Nov 2020 but order is not received finally order cancelled but refund not yet issued.. many time i have chatted and created 10+ tickets and closed with out solving issue.for this issue i have paid penalty of my cc bill.

From Mi Support team not taking owner ship of my issue

Can you please help on this... Please find the below tickets numbers:
WOIN[protected]
WOIN[protected]
WOIN[protected]
WOIN[protected]

WO:ISIN[protected]-B645
WO:ISIN[protected]-D5BB
WO:ISIN[protected]-FE05
WO:ISIN[protected]-1E5C
WO:ISIN[protected]-80DB

Thanks,
venkatesh

I missed file manager in my mi a3 mobile the that I want in my mobile file manager