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Xiaomi India Complaints & Reviews

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Updated: Jan 21, 2026
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Xiaomi India reviews & complaints page 49

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R
Rafiqa
from Bengaluru, Karnataka
Jan 25, 2021
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Address: Sowparnika, opposite to camy enclave, near kr bakery, mahadevapura

It's really a worst experience that i had with mi product, ear speaker sometime it works and it will not work and aftr 7 days o[censored]sing the mobile. It turned off again and for which I have to factory reset nad brightness is very poor. Worst product
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    D
    Dhïråj Påtìl
    Jan 23, 2021
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    Address: Xiaomi Technology India Private Limited, 8th Floor, Tower 1, Umiya Business Bay Marathahalli-Sarjapur, Outer Ring Road, Bangalore 560103, Karnataka, India

    #Mi India sale defective product on online selling platform like Flipkart, Amazon, Mi.com etc. And the important thing that they do not give any replacement of the product under replacement Policy. I have share my experience below : I had purchased Redmi Note 9 pro from Mi.com and the smartphone is defective as the dust is easily enter in the camera module. I submit the smartphone to service center but they denied replacement request... I request to all peoples please don't take Redmi & Mi Smartphone.. Contact No.: [protected]
    +2 photos
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      N
      nivruti sapkal
      Jan 22, 2021
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      Address: Shivkrupa socitiy Sachin housing kankakpur kansad sachin room 2606

      Not show display
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        K
        kastoori
        Jan 20, 2021
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        Address: INDIA

        I have purchased MI 49 Inch LED SMART TV (Pro-4A)
        1. Product Model (L49M5-AN)
        2. Product Serial No. (19070/[protected]
        on 07/05/2019, Bill Invoice No. 3121 from KHANNA RADIOS, Lahurabeer
        Varanasi - 221001.
        I switch on it on 14th April 2020
        Morning its not being on, & their is line is showing in the corner of
        screen, but due to LOCKDOWN, I couldn't drop a complaint on MI portal
        because all the services was barred due to lockdown, & when I was drop
        a complaint mail in June, Their was an Engineer has come Inspect the
        issue, made a video & send it to MI Services, but they called after 2
        days of that service boy came, & told that we have to pay 22, 000/-
        for screen for breakage issue. But the point is when last year MI
        service engineer installed the screen on the wall & we haven't moved
        it any where, only hanging on a wall under 1 year how it damaged ? Its
        a quality issue & now they are harassingly pressurize for changing
        screen while we are under warranty period, they must replace itself,
        We are your regular customer & using many home appliances &
        accessories of MI in our daily uses, but by this issue we are so
        DISAPPOINT & Mentally harassed, You are Kindly requested to please
        consider my complain heartily.
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          R
          Raam Konathala
          from Mumbai, Maharashtra
          Jan 18, 2021
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          Address: Purushotham Complex, 1st Floor Milatry Road, Bhanugudi Jct, Sriram Nagar, Kakinada, Andhra Pradesh 533003

          Given Mi A3 mobile for display issue and charged about 6000Rs and immediately we observed Ring issue and again given but till date no response from that service center and all the people in that Mi service center are lazy, impotent and irresponsible, Pls take action against them otherwise have to go consumer forum against your brand and that service center which cause your brand image . Pls look in to it immediately The contact person number is[protected]
          +1 photos
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            S
            s philip
            from Rajgarh, Madhya Pradesh
            Jan 18, 2021
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            Address: Indore. invoice attached

            I bought one Redmi prime 9 phone from Darshita aashiyan pvt limited via amazon on 1 dec 2020 for my son. The phone started trouble within a week. Unwanted keys get operational and creating problem. Back key starts automatically. When try to type any thing ## key type in automatically. Pl look into
            +1 photos
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              Y
              Yeshwant Kumar Gupta
              from Mumbai, Maharashtra
              Jan 18, 2021
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              Hi,
              After updating Mi A3 Andhroid 11 my mobile phone got crashed.
              At MI service center, came to know that mother board is damaged and i need to pay Rs. 6800/- for the same.

              We have lost all the data also. :(

              For the buggy software launched by Xiaomi, why should we suffer / pay. It's the mistake of company and they should bear the cost. replace the phone with new ones or get service at free of cost (with or without warranty)
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                P
                Prajwal. Praveen
                from Mumbai, Maharashtra
                Jan 17, 2021
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                I am using redmi 9. It has miui 12. I have noticed that I can't use split screen mode. I thought it will be fixed in an update but it doesn't. Also I can't find the option "Floating window". and when I use dark mode some apps are having inverted color eg: black appears to be white and white appears to be black. Does every redmi 9 users face this ? Or only me ?
                +2 photos
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                  M
                  Mussaddique hussain
                  from Delhi, Delhi
                  Jan 10, 2021
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                  Address: mobile 9957896993,puranigudam, near bapuji library-782141

                  Dear Team
                  I had a mi 4a pro smart tv 43 inch. But newly I purchased a sony htrt3 sound system. sony engineers install their product and came three times.its hdmi sound not working. sony suggest to talk with mi so I writing to you guys. please solve my problem.
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                    S
                    Santu18
                    Jan 9, 2021
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                    I'm using The Phone And it Suddenly Get Switch Off And Not Getting On So I visit Nearest Service Center (Vasai-w) To Solve The Issue Service Center Told me That We Have To Diagnose The Device To Check The Issue And I said Ok Do that After Diagnosting They Say That You Make To Change The Battery So I said Ok Chnage The Battery So After Changing Battery Service Executives Give Me Phone For 1 minutes to Use And Check so I use Device Define And it was Perfectly Working Fine Then Executive had Take The Mobile From me And Gone To Repair room for Further work After 5 minutes He Came And Said That You Display is Not Work You Have to Change Display Also So I Tell Him Previously it was work fine How Display Get Damage He Tell We Don't Know Sir But You Have To Pay 5, 000 rs To Get Repair from Ous So I Tell I don't want to Repair kindly Return the Phone Then Taken 118 rs as Service charge for Phone didn't Repair the Phone

                    I want Xiaomi to Pay the cost Or Rapair my Device Display which was Damage By Your Service Center And They had Done Fraud from me

                    Date:-09/01/21
                    Service Center Location:- Maharashtra Vasai-W
                    Service Request Number:- WXIN[protected]
                    Email id :- [protected]@gmail.com
                    +1 photos
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                      S
                      Srijayan Sreedharan
                      Jan 9, 2021
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                      Address: BRD CAR WORLD LTD, BRD COMPLEX, CHELAKKARA ROAD, MULLURKARA POST, WADAKKANCHERY -680583
                      Website: www.brdcarworld.com/contact-us

                      Dear sir,

                      Complaint for not providing service and repair bill-reg

                      my car hit the on the wall on 23rd December, the car give for repair

                      BRD CAR WORLD LTD, BRD COMPLEX, CHELAKKARA ROAD, MULLURKARA POST, WADAKKANCHERY -680583

                      ref : car plate no. KL-48 -H 6253, holder Mrs Rajani. and UTI insurance policy no. [protected]P[protected]

                      This is bring to your kind notice that, i have bad experience in BRD waddakanchery branch for service of my car No. KL48-H-6253 own to Mrs Rajani. The brd people collect cash with without any bill amt Rs. 6800/- in threaten the way for repaired this car, and also claim insurance, i repeatedly follow up with service manger FOR THE PAST COUPLE OF WEEK I DO NOT GET ANY ANSWER FROM THEIR SIDE. ( Mob:-[protected]) asking for BRD BILL, there is no response from him. I do not recommended any body to BRD Quality service.

                      I REQUEST TO GET THE SERVICE BILL FROM [BRD service bill [parts & labour charges] SERVICE PROVIDER.
                      Hope i get reply from this issue.
                      +3 photos
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                        S
                        Shakilamohammedi
                        from Powai, Maharashtra
                        Jan 9, 2021
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                        Address: Mi service center, Junglighat, Port Blair ,Pin code. 744102, Andaman and Nicobar Islands

                        I purchased Mi Filter on 19 may 2020. It was working nicely but on the month of october filter runs for few minutes and it stops . So I filed online complaint for the service on 27.10.2020(october month). After that technician came repaired it. But after 10 days the same problem arised filter runs for few minutes and then stops. Then I filed again online complaint on 10.11.2020 I I received message from company that technician schedule but no technician came. After that I went to local mi service center (Address of service center is- Mi Service center Junglighat, Port Blair, Pin no. 744102, Andaman and Nicobar islands), the receptionist told me that they will order the product which has to replace but it will take one month to receive that product.I waited for one month, after one month when I went to the service center the receptionist told me that she was not able to order our product. Very disappointing, no proper updates getting from service center. They just told me to put online complaint once again. So I did the same I filed again online complaint on 24.12.2020 but till date no action has been taken. Company send me the technician schedule message. But no technician came from the service center till date. The receptionistis very rude while talking. Feeling very disappointed I could have opted some other company rather than mi filter.. very disappointing.. if possible take action against service center.
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                          A
                          ashish3012
                          from Mumbai, Maharashtra
                          Jan 6, 2021
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                          Resolved

                          On 2nd January 2021 I submitted my phone due to brick problem after android 11 update . After that on 5 th January 2021 I had got a call from service center that my phone has been repaired they did all documentation and took my signature and showed my phone and they from there side told me that is your back panel broken, I said no but they told me that this is not their fault this may be my fault. I showed them that in the job sheet there completely written that cosmetic good appearance but when I told them that may be the backplane exchanged they completely denied . Then I have complained online but no response from their side. Again raise a complaint against the service center . But additionally I complaint here . Please shut out the problem as soon as possible.
                          Jan 15, 2021
                          Complaint marked as Resolved 
                          The service center called me that they will give me new backpanel and thay are very honest and very co operative. Thank you for the support specially the Bhadrak mi service center.
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                            R
                            rahulan22
                            Jan 6, 2021
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                            Address: kumaspur Distt. Sonipat

                            The sound comes for a few minutes. After that the sound stops coming.
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                              A
                              aamirali4
                              Jan 5, 2021
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                              Dear Team,

                              I had submitted my mobile phone on dated 04/01/2020 in touch auto working issue in uper area i had visited at CIPL Technology which was located at RajkumarGanj Darbhanga.He firstly took my phone and created the job number andafter onday tell me the warranty consider rules he found some minor scratches on my phone touch panel but from my view there is a minor scratche here.which is negligible to view. less than 4 mm

                              As per company he provided gorila glass protection and i used to protective glass from day 1 but 2 days ago when i visited service center i remove the protection glass and the minor scratche came.Now service center treating my phone in out of warranty please check with below snaps and suggest how this phone is in out of warranty state.

                              Please solve this issue asap. I am mi user from last 8 year. And this is first time i feel bad .
                              Job sheet no.- WXIN[protected]
                              +1 photos
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                                B
                                Bunga Rahul
                                from Delhi, Delhi
                                Jan 5, 2021
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                                Address: elure r.r pet near trinadh showroom

                                My mobile has given 10 weeks back tp broken mi Note 8 pro now nothing happens office staff service is good but part delivery service is very bad please make sure fast service Elure branch R.R pet
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                                  B
                                  Ballas
                                  from Delhi, Delhi
                                  Jan 5, 2021
                                  Resolved
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                                  Resolved

                                  Address: Xiaomi Technology India Private Limited Building Orchid. Block E, Embassy Tech Village Marathahalli Outer Ring Road, Devarabisanahalli, Bengaluru 560103.

                                  Ce Wrong information
                                  Grievance Details In get apps of xiaomi phones, i cannot able to get coins, when I'm checking the error message 'someone went wrong with your account, please change your password'. I had changed my password lots of time but not solved. They told that, my account was disabled & to keep it idle for somedays to solve. But it's been 10 days i had kept idle but not enabled my account. In FAQs they mentioned as "change your account password to eliminate the threat, " they had given wrong info in the faq section. They are misleading. Even i had linked only 1 account in my phone. They are not enabling my account. They are just telling some wrong suggestions instead of correct solution.

                                  I attached the proof.
                                  +3 photos
                                  Jul 19, 2022
                                  Complaint marked as Resolved 
                                  They mailed and resolved after few days
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                                    B
                                    Ballas
                                    from Delhi, Delhi
                                    Jan 3, 2021
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                                    My get apps account had been disabled, its been 10 days, but no correct solution from your end. Please solve this issue asap.

                                    My account id is. [protected]
                                    +1 photos
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                                      M
                                      manish90955
                                      Jan 3, 2021
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                                      Address: Rawli Mahdood 02 bhadrabad Haridwar 249402
                                      Website: MI a3

                                      My MI a3 phone is dead brieakd after updating android 11 please solve MY problem
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                                        I
                                        Inderjeet1986
                                        from Delhi, Delhi
                                        Jan 3, 2021
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                                        Redmi note 5 pro with imei number [protected] is used by my mother. The phone was in charging and it caught fire, the battery blasted and room was filled with noxious fumes. Redmi has put at risk my family and small kids.
                                        +1 photos
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