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Xiaomi India Complaints & Reviews

www.mi.com/in
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Updated: Sep 13, 2025
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Bad 😕 It seems that Xiaomi India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Xiaomi India reviews & complaints page 53

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L
[email protected]
Nov 5, 2020
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Dear Xiaomi Team,

My TV( Mi TV 4a) didn't received Android update yet. I am reaching your customer support from long time, but your team is failed to resolve my issue. Please look into this and resolve as soon as possible.
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    R
    Roshmon622
    Nov 3, 2020
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    Address: Shanmugham Rd, Menaka, Marine Drive, Kochi, Kerala 682031
    Website: Counsumeecomplaint

    I purchase a new ( redmi mi 9 A) smart phones on 31/10/2020 .i use the phone 1 to 2 hours phone showed re starting complaint. We contacted to the mobile shop, they said go to service center, they will give you new one. So I give my phone to the service center, they said re starting is note a complaint, they done new software on my phone now your problem solved.

    Redmi want money please ask to people directly. Don't do fraud things to people.

    I purchased a complaint brand new phone. Then we told to the representative. They are misbehaving to us. Redmi This is the way of treating customers you learn.
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      R
      Rosh Mon
      Nov 3, 2020
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      Address: Shanmugham Rd, Menaka, Marine Drive, Kochi, Kerala 682031

      Location : Shanmugham Rd, Menaka, Marine Drive, Kochi, Kerala 682031

      One off the staff going inside and out side off the show room without wearing mask. He never follow the rules of covid 19.he make conversation with customers without mask. He challenging the govt rules.
      +1 photos
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        A
        Amit khandekar88
        from Powai, Maharashtra
        Nov 3, 2020
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        Address: Orbit Mall Indore xiomi

        Sir mene kal Authorize service centre se battery change krwai thi redmi note 6pro ki but unhone battery ke alawa mera back cover fingerprint wala unhone change krke diya gya h . And mera black mobile h unhone DARK BLUE back cover daal diya h. Jo dhang se kaam ni kr rha..sir aap action le ya fir me legal action leta hu.
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          R
          Radhika Tokas
          Nov 2, 2020
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          I purchased this new redmi note 9 pro max recently from a Croma outlet near my house. It was working fine before the new update for miui 12 came out. after that my Netflix and prime suddenly stop working while I'm watching. My Amazon prime music app is also faulty in the notification.
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            G
            Girdhari Kasat
            from Powai, Maharashtra
            Nov 2, 2020
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            I buy mi tv offline on 23/09/2020 but I got a damaged piece which was later got replaced with a new one, but after using it for 2 days it gets automatically shut down and never started . I complaint so much times I fill that complaint form for more than 60 times and also contact to customer service number so many times but they said that fill the form and they also filled it .
            I never received a message about tv repair . So it's a request please to tell them to do it .
            +1 photos
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              M
              Mohammad Harun
              Nov 1, 2020
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              Address: Varanasi up india

              My Name is- Mohammad harun
              Mi id -[protected]

              Getmiapps coupons reddem problems
              +1 photos
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                H
                H. R.
                Oct 31, 2020
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                Address: Mi service center ,Abids, 500001
                Website: Mi.com

                I have Redmi note 8 pro, in which fingerprint scanner had been not working properly, when I visited service center they said to kept my phone for one week, they don't have repair parts, and if I given my device I will lost my job due to they format my phone and then my job app will not recognise the Mac id, and if the parts are not available that's their problem.
                Help me to sought out this problem
                +1 photos
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                  R
                  Rohan Swain
                  from Bhubaneshwar, Odisha
                  Oct 31, 2020
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                  My poco m2 pro audio jack is not working
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                    L
                    Lohith T
                    Oct 31, 2020
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                    Charging is very slow and sometimes charging is being stopped in the middle.
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                      A
                      AbdulQadir9452
                      Oct 30, 2020
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                      Address: Vijay khand 1 217/306 gomti nagar lko

                      Dear sir
                      Me buy redmi k20 pro 8gb ram 256gb rom version mobile.

                      After purchasing some problem are facing.
                      Like hanging & heating some time pop up camera not working when me vedio calling and after miui 12 my phone is run like miui 11. But this time lots of problem in my phone.

                      I personally visit in your service centre 3 times but no one solve my problem.
                      Sir please please please help me😭😭😭😭.
                      +1 videos
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                        K
                        KaY Dee
                        Oct 29, 2020
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                        Address: Mi service center orai (ittech) Shop. 6, Chand Raj Marg, near by Peeli Kothi, Orai, Uttar Pradesh 285001

                        My earphones are under warranty period, it's being a time of minimum 3 weeks but still I'm not getting my earphones replaced.
                        They are just providing excuses about pieces not delivered to service centre.
                        +1 photos
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                        Redmi Note 8 very poor phone
                        Reply
                        Panchmukhi Balaji's reply, Nov 10, 2020
                        Update missing
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                          A
                          Adnan01
                          Oct 29, 2020
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                          Address: H.I.G/2/390 tikait ray talab, near raj kumar academy school rajajipuram Lucknow., H.I.G/2/390 tikait ray talab

                          Hello there,

                          This is to inform you that I 'Mohd Adnan' had brought a Xiaomi (Mi) tv 4X 163.9cm(65inches) 4K ultra HD Android LED TV ( BLACK) on 16.09.20. through amazon.
                          My tv has not been working since one week . I had made a complaint for the same to the company. The engineer from the company had come to check the t.v. He had opened the tv infront of me, there was something of light golden colour on the inner components of the tv and he was falsely claiming that it was water. He was also saying that you will not get warranty for the same.
                          Please see forward to my request at the earliest and try to resolve my problem. If you do so, i will be highly obliged.
                          Thanking you,
                          Mohd. Adnan
                          Mobile no. [protected]
                          Mail id. [protected]@gmail.com
                          +1 photos
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                            P
                            Premkumar Pn
                            Oct 27, 2020
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                            Mob Redmi 7A reg no. IME[protected], IME[protected]
                            purchased through Amazone vide their Voucher No HYD8123676 dated 29 Sep 2019.
                            Now it is suddenly got off and not working. As it have a 2 year company warrenty i am requesting you that, do the necessary things at the earliest.

                            with regards

                            Premkumar PN.
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                              N
                              Nikhil Ambedare
                              Oct 27, 2020
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                              Hi, my mi id is [protected] and complaint is mi TV is not available on my address but all products deliver to this pin code(441601). How can I book a mi TV. Please tell me.
                              +1 photos
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                                J
                                Jeeva Jagan
                                Oct 27, 2020
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                                I have ordered mi TV from Flipkart on d year 2018, and I didn't know that the android update was there at 2019 for mi TV 4a models, but now I got to know it and I updated the tv, but my android page never came, it was the inbuilt system fault and I had to raise a complaint about this issue on customer care and it was poor they didn't come on time for the services, and eventhough they came the service charges was too high(399+gst)very worst even if the service center doesn't resolve the issues u have to pay for the service which is waste of money...worst ever eventhough it's the inbuilt product problem, we have to pay for it and the service man who came doesn't even work on tv, and just told to change motherboard of tv which was 6250 rupees and for saying that he charged (470 rupees)what is this fraud service @mi
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                                  S
                                  sdixit9211
                                  from Powai, Maharashtra
                                  Oct 27, 2020
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                                  Sir,
                                  Is this why we purchase your flagship phone or we spend some 21000 Bucks on your to get this type of fault each and every time. Since june in my poco f1 phine one security patch update use to show and when dowload gets complete each and time a pop up comes up that not enough memory in cache partition please reboot and every time i reeboot it says same thing... Any how i went to service centre and after installing update manually data of my phone get reset.. and again i have to install everything from starting and now when MIUI 12 update comes it says same thing sir i tell you one thing this phone was my dream phine at a time... It makes me very dissappointing when I have to face such thing. I have attached a screen shot of that.
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                                    R
                                    Rahultoto
                                    Oct 25, 2020
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                                    Complaint no WOIN[protected]

                                    Token no

                                    1. TV01374437

                                    2. TV01409675

                                    TV model no mi LED smart TV 4A 100 cm 40

                                    1st complaint date[protected].

                                    Still waiting for resolution.
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                                      P
                                      PrakshiGupta
                                      Oct 24, 2020
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                                      I have ordered redmi note 9 pro on 3 oct but it was cancelled due to timeout error. But payment was done successfully. I have done followed up many times since 3 oct. But till now my refund was not initiated. Executive always tell me a new story and commit that i will receive my refund within 3 days.

                                      Such a irresponsible team regarding refund. Very bad experience with MI store. Kindly refund my amount please i request you now.

                                      Order id-[protected]
                                      Complaint number-WOIN[protected]

                                      Kindly help
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                                        A
                                        Amaljis
                                        Oct 21, 2020
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                                        Address: Alintevadakkayil(H), kolayad (PO), Kannur(D), Kerala, pin: 670650

                                        Hi, this is a mail regards with the grievance of mi TV that I purchased nearly two years ago from mi home. And also I express some sort of anguish with this mail, because, I am an enormous user of mi products. Whereas I have a notion that mi products are excellent in performance and high build quality. But it seems futile after the usage of mi TV 4 pro. My TV became utterly dead after the warranty period, the expectations that I reckon on your build quality became contrary. I registered the complaint on your service portal. So kindly consider the mail and also I expect some positive mail on this grievance.
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