Xiaomi India Complaints & Reviews

Hello there,

This is to inform you that I 'Mohd Adnan' had brought a Xiaomi (Mi) tv 4X 163.9cm(65inches) 4K ultra HD Android LED TV ( BLACK) on 16.09.20. through amazon.
My tv has not been working since one week . I had made a complaint for the same to the company. The engineer from the company had come to check the t.v. He had opened the tv infront of me, there was something of light golden colour on the inner components of the tv and he was falsely claiming that it was water. He was also saying that you will not get warranty for the same.
Please see forward to my request at the earliest and try to resolve my problem. If you do so, i will be highly obliged.
Thanking you,
Mohd. Adnan
Mobile no. [protected]
Mail id. [protected]@gmail.com

Mob Redmi 7A reg no. IME[protected], IME[protected]
purchased through Amazone vide their Voucher No HYD8123676 dated 29 Sep 2019.
Now it is suddenly got off and not working. As it have a 2 year company warrenty i am requesting you that, do the necessary things at the earliest.

with regards

Premkumar PN.

Hi, my mi id is [protected] and complaint is mi TV is not available on my address but all products deliver to this pin code(441601). How can I book a mi TV. Please tell me.

I have ordered mi TV from Flipkart on d year 2018, and I didn't know that the android update was there at 2019 for mi TV 4a models, but now I got to know it and I updated the tv, but my android page never came, it was the inbuilt system fault and I had to raise a complaint about this issue on customer care and it was poor they didn't come on time for the services, and eventhough they came the service charges was too high(399+gst)very worst even if the service center doesn't resolve the issues u have to pay for the service which is waste of money...worst ever eventhough it's the inbuilt product problem, we have to pay for it and the service man who came doesn't even work on tv, and just told to change motherboard of tv which was 6250 rupees and for saying that he charged (470 rupees)what is this fraud service @mi

Sir,
Is this why we purchase your flagship phone or we spend some 21000 Bucks on your to get this type of fault each and every time. Since june in my poco f1 phine one security patch update use to show and when dowload gets complete each and time a pop up comes up that not enough memory in cache partition please reboot and every time i reeboot it says same thing... Any how i went to service centre and after installing update manually data of my phone get reset.. and again i have to install everything from starting and now when MIUI 12 update comes it says same thing sir i tell you one thing this phone was my dream phine at a time... It makes me very dissappointing when I have to face such thing. I have attached a screen shot of that.

Complaint no WOIN[protected]

Token no

1. TV01374437

2. TV01409675

TV model no mi LED smart TV 4A 100 cm 40

1st complaint date[protected].

Still waiting for resolution.

I have ordered redmi note 9 pro on 3 oct but it was cancelled due to timeout error. But payment was done successfully. I have done followed up many times since 3 oct. But till now my refund was not initiated. Executive always tell me a new story and commit that i will receive my refund within 3 days.

Such a irresponsible team regarding refund. Very bad experience with MI store. Kindly refund my amount please i request you now.

Order id-[protected]
Complaint number-WOIN[protected]

Kindly help

Hi, this is a mail regards with the grievance of mi TV that I purchased nearly two years ago from mi home. And also I express some sort of anguish with this mail, because, I am an enormous user of mi products. Whereas I have a notion that mi products are excellent in performance and high build quality. But it seems futile after the usage of mi TV 4 pro. My TV became utterly dead after the warranty period, the expectations that I reckon on your build quality became contrary. I registered the complaint on your service portal. So kindly consider the mail and also I expect some positive mail on this grievance.

I ordered a Redmi Note 9 pro Max Mobile phone on 10th Oct 2020. After passing 06 days my order not even processed, so i cancelled the order. After passing 06 days again today ie 21st Oct 2020, my refund status is unknown.

Customer Care representative seems irresponsible who tells quite a new story.

Order id: [protected]
Ordered on 17/10/2020
Delivered on 19/10/2020
Product: redmi note 9 pro max (8, 128)

I received the product on 17/10/2020 and I found that the product quality was not as per the specifications. The camera and display quality were found to be very poor. It is very very difficult to take pictures without shake on it. The 64MP camera they claim, but the pictures look grainy and like watercolor when zoomed. All the pictures are shaky and grainy. The display always has a yellow tint and it never provides a neutral color temperature in any setting. It is evident that they are cheating the customers with cheap parts now. The viewing quality is extremely poor. They claim it to be 64 MP camera which is actually poor as an old 1.3MP camera. Refusing the return saying an illegal reason that there is no policy to return.

I contacted them and asked for a return and refund immediately after receiving the product on 19/10/2020 itself. They just refuse to take return and they do unfair trade practice by saying that 'once sold, cannot be taken back whatever happens'. A company cannot make illegal policies that tamper consumer rights. The product is of inferior quality comparing with its specifications and I am utterly disappointed with the purchase. I have attached a reply they sent me.

Kindly consider the seriousness of this issue and provide me a refund and return of this product.

I Order Redmi 9 Prime On 25th September But Due To Late Delivery I Rejected On Delivery Date I.e 2 Oct... And On 7th Oct It RTO Rejected But Till Now Refund Not Processed Yet.. Everytime They Told We Didn't Receive Till Now
.
Order Id: [protected]

I have ordered "mi tv 4x138.8m(55)black and mi extended warranty "on[protected] and paid the amount that is rs.38198/-.
It was suppoed to be delivered on[protected] whih they have failed.. Sub order no[protected] having tracking no-[protected]through bluedart. I have called so many times to the courier and mi customeer care but never got an appropriate reply regarding the exact date of the delivery of my ordered product.

Touch of my phone is working itself and even it's colour is changing since I bought it.. I took it to the service center they changed the TP (Touch pad) and handed it back. After changing the TP the very second day the same problem started again. So I don't want this defected phone.. I ask for its replacement as it is still in warranty.

When I used a loud speaker in my mobile, the second party did not hear the sound from my side and went on turning off the speaker. I went to the service to fix this problem. At that time, the voice was bursting on the speaker and then he said that the network The problem is now, after 15 days, the voice of the second party is bursting from my mobile, which was perfectly fine before the service.
Now unable to fix my problem with service center, I have a lot of trouble calling on my mobile.
contact No [protected]

I bought Poco M2 Pro last month, was working OK, but since Thursday earpiece is not working, when we make a call audio is not coming..speaker and headset is OK..

It started after lat st system update done

Please help to fix

Sir,
Today, On October 15th, I purchased Mi True wireless earphones from Mi.com (Order ID- [protected] ). Immediately after few minutes I cancelled the order & applied for refund but I have not received refund till yet. Kindly refund amount back into my account as soon as possible else I will approach consumer court.

UPI Transaction ID[protected]

Thanks,
Saurabh Mahajan
[protected]@gmail.com

Recently I have raised complaint regarding my TV 4 pro 55 inches. The panel stopped working during last week on 2nd october in evening hours. The display is not coming while turning on.
I have compliant 3 times through your online portal by filling form and also by speaking with MI customer support team (executive name -yogendra and yamna) they also took all the details over the phone, required for raising complaint ( I hope they have recorded calls as well).
Mi technician visited my place on 4th October in afternoon hours.
He inspected and approved that panel is under warranty and will get replaced without any charges. With in 7-8 working days.
Today being 12th day I am waiting revert from them, now when I am calling Dombivli service centre (Unique telecom -421201.) They are telling that 55 inch panel is not available in inventory and will come from Bangalore in 7-8 days.

This clearly means that when again I will wait - the product will become out of warranty by that time and these Dombivali service centre guys will not entertain my complaint.

I have attached the invoice for reference, by 20th of this month the warranty will get expired.

I have received 4X 50 tv on 15/08/2020 from Amazon, the installation done on same day by your representative his phone number [protected], on the installation day he has taken 1000 rupee's from me for extended warranty, and he said he would send receipt to me by my email.i am not receive receipt till today .my email id - [protected]@gmail.com

I have purchased new phone mi note 9 pro one month used phone was dead when am going to service center of redmi alappuzha they have talk to UNBEAHAVE they where not replace my phone very bad products of mi and service don't buy there products

Hi my name is yusuf, i stay in Punjab Ludhiana. I purchase 1Mobile from Amazon in the February 2019. Tomorrow I have to submit my phone bill in my police station.so plz highly request to provide me the duplicate bill on my mail id. [protected]@gmail.com
following are the details.
Mr. Mohd Yusuf (Mobil no . [protected])
IMEI sim slot 1 : [protected]
IMEI sim slot 2 : [protected]

date of purchase 25 -28/02/2020
Mobil model is a)RED MI NOTE 8 pro
Pl mail me duplicate bill on urgent basic.
Regards
Yusuf