Xiaomi India Complaints & Reviews

I have bought Redmi note 9 mobile on Dt : 08/08/2020 .
After using the mobile for 1 month proximity sensor issue started.
Issue rectified by service center by replacing the combo and after 7 days of that again the same proximity sensor issue started. During a call screen getting turned off and it's not getting turned on during call.

Service center kept my mobile for 7 days when 1st issue came and after I received...

Maine 2 October 2020 ko mi Store app se ek phone book kia usk bad 15 minute mai cancel bhi kr dia or customer care ne kaha ki 3 din mai aa jayega fr 3 din tak nhi aya fr maine call kia to bola 2 din mai aa jayega fr maine wait kia lekin 10 October tak nhi aya or 10 Oct ko fr call kia pehle bola gya aaj sham tak aa jayega or apko mi ki team call kregi aaj call bhi aai lekin fr 3 din ka time bol dia or meri emi bhi ban gyi h bina bat k or 12...

Hi Team,

I have order 2 Redmi 9 prime mobile space blue 4gb+128gb on 7th September 2020. But i have received defective product and Customer care said they can't pickup and have to submit at Service center. So I submitted the mobile at Service center around 15th September and gave new address for replacement.

It has been 1 month and still I did not get any replacement or any refund l. I keep calling customer...

On 28 sep i purchased a redmi 9 via mi store (Online) by sbi debit card, due to some issues i had to cancel my order. I cancelled it within few hours. Till now haven't receive my money. They are not giving back my money everytime they are making different kind of excuses. As per my conversation with them i send a mail to them but till no response i receive from their end. Are they really being honest to their customers?? Today is 8th october...

Ordered mi 4a pro tv and was delivered to me on 18th sept, 2020. However only after 15 days tv started malfunctioning. It restarts automatically and powers off on its own. Mi engineers visited on 6th oct checked the tv and said there is fault in tvs sensor. He said a repair token needs to be raised and engineer will come and repair it in next 4-5 days. I am asking for replacement as this is a defective product but mi people are telling that...

I have cancelled an order of mobile on 25th september 2020with id [protected]. Got an e mail that your refund is initiated and will receive the refund within 03 days. Even after 12days no one is responding nor status is being updated. Customer care personnel reply is fixed our technical team will call you in 24 hours...12 days gone away... When the 24 hours will come its difficult to expect....

I had ordered mi phone on mi site vide order no. [protected] date24.09.2020. I cancelled the order within hours of order. But mi did not refund my money which was paid through credit card (Emi option). I tried to contact but mi executives are just making false/lame excuses. They are not in a mood to refund my money. The complaint is lodged is : woin[protected] 01.10.2020. Every time to call them they just say that wait for 3 days.....

There is a manufacturing defect in Xiaomi India's product POCO F1.
I bought this handset in January 2020 and within 3-4 months a yellow patch started started growing on the top left side of the screen.
Since my phone was in warranty, I got the screen replaced by the Mi service centre but again after 2-3 months use same yellow patch started appearing at the same place, upon contacting their sercice centre I was told that this...

I have enough coins to redeem mi band 4, but at 10 a. M or 3 p. M when i go for redeem my product it show that the product is out of stock, but i try to redeem it vary fast then also it show the same problem. I try it for 2 months and it is very irritating, the time is too shot to redeem and maximum time it shows no internet connection, but there is no internate issues, after 3-4 sec it it work, in that time the product is going for out of...

I ordered product from xiaomi on 18 Sep 2020, also made online payment. Find attachment for email & text msg.
My order id Order ID #[protected].

But till date there's no response from Xiaomi. I am not able to track my order on their link provided & in my xiaomi account website.

I also complained about two times on xiaomi service, but got no postive response about my order delivery status.
br...

I order redmi note 9 scarlet red 4gb+64gb from mi store on 25 sep 2020 . Then i calcelled my order on 25 sep 2020. 12 days to go but i not get refund . My order id is [protected]. The amount is 11999....

Dear Xiaomi,
pls pls pls give me back my refund u already have delayed my product and the reason i had to cancel it
and now your also delaying my refund back what the heck is wrong with your compay do u think the customer are fool are u guys trying to rob us it's almost a week since i ask for my refund n now ur also delaying for 5 days more. I'm never buying from u guys...

I orderd mi phone on 15th September but got delayed so i oderd again n this time they still got delayed so i decided to cancel my oder n this fkin company even decide to delayed my refund thry just keep delaying and delaying...

I ordered the mi Redmi Note 9 Pro Mobile online in mi store and when the order came and opened, I saw an old Samsung j7 damage mobile box inside was completely packed. Samsung's j7 mobile came out when I requested xiaomi India,
it said you send photos of box and product i send all photos and unboxing video Later he said that the item was sent well from our side. Your complaint is closed

Please help

Order...

On 29th September 2020, I ordered mi powerbank 2i blue 10000mAh . It has been 5 days over and my order status is same. Whenever I call the customer service since 2nd October 2020 they everyday say that my order will dispatch in the evening of the same day I call them or within 24 hours...

I got coupon from mi get apps which is of xiaomi only, where they provide coupons of various products with exchange mi coins. So, there I...

I have Jio sim in Redmi note 3 and whenever I call jio numbers installed in redmi note 7 and redmi note 9 pro, the CALL ENDS.
Please solve this issue as its really problematic when the person is having a redmi note7 or redmi note9 pro and they don't use any other number other than JIO.
I mean how can we contact them?
Solve the issue as soon as possible please....

I have purchased mi power bank 3i. 5 days days. It capacity is 10000 mah but it wont last for 4000 mah. So I thought of replacing or refund. But these China looters don't have policies to return or replace. They said we need to go and get repair from service centers. In this pandemic situation I don't need to go service center and get repaired for newly purchased gadgets....

My poco x2 had some problem. Both of my cameras are not working. So i went to mi service centre to solve the problem. They told me that mobile will be ready after 1week.But i have been waiting for 3weeks and they are not even responding properly. They are just skipping dates as there wish and making me sick....

I am ordered mi dual driver earphone in mi.com on[protected] . After unboxing it i had seen the defective at night on same day.. next day morning i had informed to mi customer care and send photo copies of damage portion to official mi mail id.

After they take the complaint and working for it. Finally[protected] accept replacement request and gave nearest mi service center address to submit the product with in 24 hours time....

Hello,

I know this is a very old order but since last year i was trying to exchange Redmi Note 3 mobile to some other mobile in (Amazon, Xiaomi & Flipkart) but i was getting error (IMEI is not correct). Initially I could not figure out the error. I tried to exchange below mobile to multiple mobiles but getting the same error.

Then I thought let me check the invoice once. When I checked the invoice I found the...