Xiaomi India Complaints & Reviews

Recently i purchased mi brand power bank with 20, 000 mah battery.
While charging mobile. Its not showing indication and not able to change my mobile with mi power bank.

I request mi to refund the amount back

I purchased a mobile from first day i face issue in mobile till not short out after around two months gone i gave more than five times at company service center but still not get any solution

I am win mi earphones basic in get app but my coupon can not show in my mi store or mi account. I am own the mi earphone basic last 4 days.

I have bought my new xiaomi before 4 months.. But various issues are there... There is no privacy in my phone... Everything has been hacked by the customer service department
.. I can't able to uninstall any app... Everything has been hacked and my account and password also stolen... I just hate this xiaomi product...

I have purchased the Xiaomi 3i band from mi.com & done the payment on advance, I have received the courier for mi.com, but it was empty, when I have raise the complaint with mi customer care, he was registered my complaint, But after 5 days, he was closed my complaint without any justification, I have not received any product or any money,
Those are not refusing my balance.

Regards
Vijay Singh
Mob.[protected]

Battery draining fast

Sir, i bought a redmi 8 mobile in the month of may 2020, which was running properly, but now the paint behind it is missing the camera which is very bad to see, please cast it to replace it.

Billing name
Unistar engineering
E-3712, rajajipuram
Lucknow.226017

Rahul kumar
[protected]

Hi,
I had purchased mi tv on date:28/05/2019 from flipkart. After using of few days same line created on screen which is increasing day by day immediate on date: 15/01/2020 i called to customer care and log complaint r315224 (Token).
Next day i got call from technician about complaint he ask me few details about purchase and said he will visit my house to check the tv. Next day he not visit then i called to technician, he said we will take charge for visit which i need to pay in cash then i said ok, then he ask me to sent picture of tv and also check is there any mark or crack on screen like outside damage i checked and not found anything.
Again next day i called to technician for follow up he said he sent pictures to company and i will update you once get revert.
Next two three days continuously i called but he is not answering my calls then i contact contact with pune service centre who has going to sent the technician to check the product then they said will update me. I have called two three day but i got same answer then i leave it.
After few days i got call from pune service centre that am i happy with service or not because your complaint is closed.
Now i am shocked no one visit to check the product and with any confirmation they closed complaint by saying that physical damage.

My question is that if you have not check the product and you yourself decided it's physical damage and your people are giving false service to ignore the company policies and brand name.

Again i had log new complaint in july month but still have not got any update on that complaint.

I had sent so many email on service.[protected]@xiaomi.com but i have not got a single revert from mi.

Me and my family members are using mi products like tv and mobile but we never faced this kind of service ignorance.

After this in the month of february i am out station for same official work and stacked in lockdown and inbetween i never got call from mi.
Last week i came back to pune and i checked my tv's 80% part is effected white.

I am not accepting this kind of bad service from such reputed brand.

I request to you please do the needful because no physical damage happened by us it's product fault.
I am attaching old pictures and current pictures of tv. Also i am attaching invoice.

Regards,
Sandeep khose
[protected]

Sir, till today date 9 sept. 2020 i didn't receive my money (7499rs) from your side in my bank account for redmi 8a dual order id: [protected] which i cancelled on 23 june prepaid{7499}, now i'm fed up with this, reference no. Which mi.com provided me [protected] is time waste for me. Coz it was not showing any record in my bank sbi., i want my money from mi.com for this whole messedup situation created.
Name :mayur agrahari
Registered email id: [protected]@gmail.com
Registered no. [protected]
I want my money, it's too late 2 months back i ordered this product and not yet i got my money back. L'm very disappointed with the service of mi.
I want my money back.

I bought a redmi 8 2 months ago. The device went totally dead on the 6th day after i tried to restart. I got the device repaired at the nearest mi service center for the fourth time in a row for the same problem. The device keeps on crashing on restarting. It is confirmed that the device is defective but still i have been refused replacement by the service center manager. It is against xiaomi's policies of replacement.

I purchase, , mobile red 9pro, in 24 hour it started troubling, after three days it totally stop working, retailer asked to go service center. What is liability of manufacturers. It should be replace instantly . I feeels that i have been looted. Next time jow can people relaid on red me.

I bought a redmi note 9 pro max on 9 th aug. From amazon.even from the starting the phones battery was not lasting enough.but now it doesn't last for even 18 hrs in battery saver mode and without watching movies or playing games or doing anything that consumes battery.the phone seems to loose battery on idle itself.i bought this phone with high expectations.please direct me to replace the phone or rectify this error. I bought the 6 gb /128 gb varient.

No door step service for replacement where a it is there for sale in covid 19.

Asking me to go service center far away from me.

Actually I had bought a new redmi 5A model from the online sale more than a year back.It was working very well till yesterday.But all of a sudden the sim lost the networks and what i did was ..I restarted the phone, , changed the sim, changed the sim tray.but all in vein..Ultimately i had to go to mi service centre..They told me the warranty is out..So i decided to get it repaired from best repair shop of my city..But as soon as i showed him the phone, he had a smile on his face and told me this problem has no solution.Even if it has any solution, it would cost more than the resale value of the phone..
So i left his shop, went to other shops, , they tried their level best but could not solve my problem..
I m so shocked that how did it happen..and even i know what excuses u would give me that sir it must be water damage bla bla..
But I m an iphone user..I have been using iphones since 2012..I always carry the lastest model..and it has never given me any problem like that..But i had to but redmi bcz i wanted second sim, since iphone only supports single sim..
Believe me my redmi 5a is scratchless phone, , Its just next to new..It works well even now but the problem is, it doesnot show the network..
Kindly i[censored] can help me in this regard..I shall be thankfull..

Ordered K20 pro on 21Aug2020 thru MI.com/in (Offical online store) Invoice No. 7977603, order no. [protected] received the product on 22Aug 2020 via courier Shawdowfax tracking no. SF[protected]XIA, on opening the phone box, what was received was an soap bar instead of phone, immediately raised an complaint to the company (Complaint no. WOIN[protected], after 5 days they concluded their investigation and replied the matter is closed from their side as the product delivered was intact. No doubt the product box was intact and not tampered with, but it contained a soap bar also sim ejector tool and phone manuals were missing the photo was shared but no avail, they have washed their hand from the matter, request help, phone cost me Rs. 25, 000/-

My headphone earpad cushion got damaged which was physically damaged ... So that I want to repair it..and I want a replacement cushion for my headphone which I not even used it for 1 month but warranty period is over.I visited service center and even they not touched the product when I told it was physically damaged...worst service I ever got with any other service center... They not even asked me what happened to it.. when I told warranty is over and physical damaged they saw me like who are you...it hurts lot when I wasted my money on buying on MI . I feel very bad to bought this product

My redmi mobile is getting overheated and the battery drainage is too much. I have visited local service center several times but they are unable to repair it. They are not ready to change the battery also. I have complained to customer care also but no use of that. I need an immediate solution to this problem.

I had purchased redmi 6 pro from mi home south city, unfortunately i lost my invoice bill can you please provide me a copy of the bill.

I have redmi note 4 since 2018 i went to mi service center for ask tuffon glass but they say we don't have any glass i went there two times and they insulted every customers.

Xiaomi sells home security camera. Before sale xiaomi does not disclose that it is mandatory to create a mi.com account to use the camera. Even the mi.com website does not mention this. Nor does the box have this instruction.

Only after the buyer has opened and used the camera does it become clear that the camera is useless without a mi.com account.

To get a mi.com account, you have to provide your phone number or email id or facebook id. Xiaomi verifies that the entered contact details are accurate first, and only then is the account created.

I have previously used cameras of other manufacturers and there is no need to create an account to operate the camera. So i know there is no relation between creating an account at mi.com and using the camera. But for xiaomi this is a mandatory step.

I am not comfortable sharing my contact details with xiaomi. For 2 reasons:
1. It allows xiaomi to know exactly who is using which camera. This is an invasion of privacy
2. If the database is hacked, i dont expect xiaomi to be prompt to admit to the hacking because it is based in china, and we have seen how china delayed sharing information about the start of the corona infection.

Xiaomi is not transparent in this regard.
I have asked for a refund, but they do not offer refunds at all.

Had i been informed that i will have to share my phone number or other details with xiaomi to use their camera, i would not have bought it.

I know there are many other who are in the same boat. After buying the camera we feel helpless and frustrated and cheated.
Xiaomi is indulging in unfair trade practice, and also cheating and is extracting data under coercion and deception.

We should collectively complain to the ministry of company affairs (Regarding the deception and cheating), the ministry of information technology (Regarding the breach of privacy and security issues), and the ministry of consumer affairs regarding the unfair trade practice.