Xiaomi India Complaints & Reviews

I'm using redmi note 7s. My mob having issues on my display white shades and line marks. My warranty period ends on sunday i request mi to give me a warranty extension on monday because sunday is mi service centre leave mi also send mail to me to claim your warranty if applicable. But service centre declined my request to claim my warranty and i showed the mail i got from mi and then they told they have to verify the mail and get information...

I ordered redmi note 9 pro max from mi.com on 15th july 2020. After the RTO Lock on 23 rd July, I was informed that I will receive my refund within 7 - 8 days, but still I have not received it. My order ID is .[protected]. Even on taking with Mi representative I have not received any promising answer. Please do the need full on time......

I have been following up with on the email with the service. Xiaomi.com for helping me getting the slot booked before 5th of august 2020, as the phone is still under warranty and i am not getting any slot available,

The display of my phone suddenly went blank, but the mobile is working in backend, i wanted to book the service centre slot but i am not able to get any slot, i raised a complaint regarding the same and asked them...

Xiaomi order no. [protected]
Ordered with full payment on 20/07/2020.
Till today the order is not processed. No proper response from service support team even after repeated emails and complaints....

Dear sir/madam
I had ordered mi tv remote at mi store mobile app on date 27 July, 2020 and on 28 July, 2020 a massage delivered on my mobile no that your product has delivered but product not received me so please solve this issue
Name. Ajay
Mob no [protected]
Order id. [protected]...

I ordered a product from xiaomi on 3rd july 2020 and was dispatched through bluedart. The estimated date of delivery was on the 13th of july, they have failed to deliver me on the 13th, i registered a complaint about it on 17th july - to which they told me, it will be delivered in the next 72 hours. After the product fails to reach me, i registered a complaint on 21st july, again they told me to wait for 3 days. The product has not reached...

My headphones not working after one month used, as my appointment time and date i was visit (24/7/2020) service center (Sagun infotech) chinsurah 712102,
After 15-20min they called me and open my job card, and start processing for warranty claim, after 50 minutes later they told product are not available in the store, you have to came another day to collect your product. They do not have any idea value of customer's time.
When...

Hii, my name is Udit
I had purchased a mi band 4, for almost 4_5 months ago, after 3 months, I was getting some problems in it, then I had gone to mi service center, to replace it, but they are refusing to replace it, because there are some scratches in it, as I use it 24×7, so it got some scratches, what is my fault in it, why I'm not getting proper service?
I request you, to please replace it .

Thanku...

I had ordered a wifi router from mi.com. Due to some reason, the package was not delivered. After few days they mailed me that 'your refund has initiated' on 15th of July. It's been more than 10 days since then, haven't received my refund yet. It has been more than 5-7 working days....

I have purchased mi 49 inch led smart tv (Pro-4a)
1. Product model (L49m5-an)
2. Product serial no. (19070/[protected]
On 07/05/2019, bill invoice no. 3121 from khanna radios, lahurabeer varanasi - 221001.
After a year as regular day when i switch on it on 14th april 2020 morning its not being on, & their is line is showing in the corner of screen, but due to lockdown, i couldn't drop a complaint on mi portal...

I have purchased an mi tv 65 inch with the order id :[protected], the tv was delivered on 12th june 2020, it was not working and it was replaced on 19th june 2020.

The new tv which was delivered even has an issue with the display, attached the screenshots for your reference. I informed the support team and mi service center immediately on 19th june 2020. But there was no action taken. The support given by mi service...

My charger is damage it not charging mobile...

Redmi y1 mobile exploded. It was not connected to a charger and was fully charged. Sudden smoke caught our attention and when we reached to the spot, the phone has already exploded and it even burned our tablemat. Most of our family members use redmi mobiles and this has caused a real big crack in our trust with redmi. We expect a valid reason soon....

No call for installation...

Few days ago suddenly my mobile (Redmi Note 8 pro) stop charging the device.
Then i went to the service center (MI AUTHORIZE SERVICE CENTER NANDURBAR :- 425412, MAHARASHTRA, INDIA) with valid bill ( mobile is under warranty). The they will successfully solve the problem.
But they damege the Scree. And not get a good service.

I have discovered that the phone has the following problem
1) screen colour...

I have purchased K20pro phone in Jan'20 my screen has shown some colour distortion. When I visited MI service center they are not ready to cover in warranty while the set has not damaged/dropped. Even when they returned the mobile after checking fingerprint sensor is not working....

Redmi Service Center did not replace the corrupted part even though my phone was under warranty.

The back camera of My K20 Pro could not take photos due to fault in the inside lens.

The K20 Pro has three cameras but only the top camera from above does not come up with sharp photos.

The camera is corrupted from the inside and not from the outside.

It did not replace the bad parts...

I have ordered a Men’s Sports Shoes 2 Grey 10 from mi.com on 24th June 2020, which was delivered on 26th June 2020. Order number [protected]. I have size issue with this product and I asked customer support, they didn't provide online replacement and told me to visit the service centre. I went to mi service centre Malleswaram Bangalore branch (Appointment Number - MT[protected], they have taken my shoes and told me to wait 2 days and...

Raised complaint with mi online chat complaint reference number : woin[protected]

Issues:-
1) received with seal broken. However, mi india is not responding.

2) separate invoice provided for notebook and backpack. Ordered in bundled, single invoice required.

3) looks, it has been used before. Excel showing validity upto 22 july 2020. How it is possible when laptop received to me on 18th...

All the product in the getapps is out of stock from atleast two months, due to this i am not able to redeem my coins. Please do something as soon as possible...