Xiaomi India Complaints & Reviews

The mobile battery is very poor and does not works properly according to the given information on the mi store
And now i tells everyone to not buy this type of mobiles in their life
Because now a days mi india is cheating with their customer

Dear sir
I am souvik sarkar, user of 9th my mother's redmi 7s imei no [protected].

I like to inform you my phone have screen burning / bleeding / shading issue from 3-4 month, due to lockdown i unable to come at service center.
Today i came here drop my phone for this problem

As per service center voice this phone have little bit scratch mark on top right side body, so they can't provide warranty on this phone.
But this a mark o[censored]sing phone, so please look into this matter urgently

I have been deposited my phone over there and i really have trust on mi service & products.

I attached invoice and job sheet in this
Mail

Job sheet number :-wxin[protected]
Complaints number
Woim[protected]
Service center name appu mobile care, international building, siliguri
Ps:- 9.8.2020 today is last day under warranty and they closed my job sheet without informing me & my phone under still there custody

Regards
Souvik sarkar
Siliguri

My new mobile is not replace in under 10 days.. And our service center behavior is very bed.. He is not properly asking my problem with me. Very bed behavior.

Headfone slot problem

Respected sir/ mam,
Since last 6 month i am facing issues of low sound in non calling state in my phone (Redmi note 7s). For which i have submitted my phone for multiple times. Unfortunately since last 6 month the same thing is going on as the concern department is not solving my problem but this time they have crossed all the limit.

On 17th july i have submitted my phone and asked them that this time my problem should be sorted but they repeated the same thing what they have done since last 6 month.

Is so ridiculous that they have directly closed my job sheet no/ complaint no and mailed me as follow :
We would like to inform you that as per our field team update you have collected the device from the service centre without repair. We are closing your complaint woin[protected].

This time they have crossed all the limit and without repairing they have just closed my complaint no and send me mail saying thanks for collecting your device, i was so shocked to read the mail as my phone is still in service center and even i have job sheet that i have received after submitting the phone. If i would have collected the phone how come i have the original job sheet.

When i got this mail that i have collected the device, i visited the service center to investigate the case that time they just tried to hand over my phone for which i have rejected to collect it becase i found my phone's mesh cover was physically damaged by the concern team during the repair. That time i have clicked some photos which i am attaching in the mail kindly find the attachment also i want to clear till now i have mailed the mi service support team for more than 19 times but they are just making silly excuses.

For reference i am attaching some of the chat screen shot and photos of my phone to which the service center team has damaged during the repair kindly find the attachment and do the needful
Thanks & regards atuf shaikh+91 [protected]

I had purchased redmi 8 on 12/10/2019 from flipkart as the phone was only available online during that period. Now the phone does not charge beyond 27 % so i went to asc but they lied saying that your charger and charger cable is faulty. The same cable and charger works for other redmi 8 phone.
My phone is in warranty and i want it repaired otherwise i am going to file a complaint at consumer forum against this asc as well as xiaomi india.
Already sentiment is not good about chinese companies. Please do the needful as soon as possible before i take some legal action at consumer forum.
Asc code : xmin2314, asc contact:[protected]
Asc address: sgn enterprises, bhagirathi 47/3/, plot no 2, 1st floor, taware colony, surbhi mangal karyalay lane, behind sambar hotel, satara road, pune, maharastra 411009.

I bought LED TV, at that time they were saying that there is a warranty of 3 years, but not even 1 year TV has deteriorated, Now the company refuses to repair it.

I went to xiaomi service center delhi in malviya nagar thrice on 29th july, 1 aug, and 4th aug for my phone's (Redmi k20) display issue.
Technician didn't solve my issue, display needed to be replaced due to pixels issues. I showed that to technician but he didn't listen to me. I called customer support twice but they didn't take action against service center.
My phone is only 10 months old.
I want replace my phone or give my money back.

Hii actually i was practicing mi cot c port last 15 days ago but suddenly mi cot was problem last 15 days

My tv has stopped working. I took it from flipkart. I complaint many times in mi service care but they didn't give a damn. Just fooled us.

Dear team,

Same has ordered mobile redmi note 9 pro max glacier white via order no [protected] (Invoice attached). As soon as, i got the delivery, inside that trimmer was there but not mobile. Invoice walue was approx 18k and delivered material was 1.5k.

Immediately i contacted xiaomi customer care via online text and raised a complaint regarding the same. Complaint no is woin[protected] (Against wrong delivery of material).

Finally xiaomi send an email and refused to do the refund or replace the trimmer with order mobile. This is very bad and not acceptable.

Regards,
Vikash
[protected]/ [protected]

I have brought a MI TV on (09/09/2018). It was running fine since last week. Last week I have encountered a problem with my MI TV the screen turned blank white screen. As soon I reached customer care of MI they have scheduled an appointment for technician doorstep service to my home. After inspection the service people reported that TV board has been damaged due to power fluctuation issue and it could not be covered under warranty. During the time of purchase I have been noticed that MI would cover me 2years of warranty for the TV .now when I spoke regarding the issue to customer care the reply I get is they only provide 2 years warranty for panel and the board inside TV would cover only 1 years warranty. Apart from this
1. Am residing outside industrial area so power fluctuation will nearly less
2. I have installed power fluctuation stabilization unit in my main MC box
3. Apart from that I have installed a separate stabilizer for my TV too.
Now I could not understand how power fluctuation would affect my TV across all this .MI service person is quoting around 6500 for change of board in TV. MI is really disappointing their customers when it comes to service and warranty claim issues.so I request you to please go through this issue and change my TV board under warranty
I have attached my bill copy, TV current condition photo with is grievance registration.
contact:[protected]

It's been 2days, i have given a complaint, but there is no response, i will never refer this company again for any product to any one, such a waste one, you not taking complaints also, they saw that they can't take my complaint, the display it's self got sopilt, there is no physical problem

My mi 32 inch 4a led tv is stopped so i complaint in mi costomer care.
So one day service engineer's helper visit and check tv but not physically only check normally and contact with his service engineer and say problem in mother board.
And he says repairing charge is 4200 and gone.
So the next day i on tv and it will be start normally without any repair but after 2 day o[censored]se tv is automatically off and not working.
So i complaint in costumer care but they not properly reply and not repair tv and charge is too high

Maine mi ka tv 20-oct-2019 ko kharida tha jo ki march mai usme problem aa gyi thi or maine fer complaint register karvayi to corona (Covid-19) ke chlte lock down ke chlte ingiener visit nhi kr paye..
Then fer complaint register karvayi to maine inginer ko kha ki mujhe mera product replacement kro or unhone meri nhi suni or mother board chage kr ke chale gye but fir se vo hi problem aayi or fer complaint register ki to fer inginer aaya or usne bhi meri nhi suni or vo panel change kr ke chla gya or.... Ab fer vo hi problem aa rhi. H to mujhe mere product ki replacement chaiye.. Mai first' time se bolta aa rha hu replacement ke liye but aapke inginer nhi maan rhe thay.. To mujhe ab repair nhi krvana h mujhe ab sirf replacement krvana h. Apna tv.. To plz aap replace krva dijiye nhi to mai fer google reviews nd mail likhu aage.. Ke liye.. Or... I hope meri baat smjh gye honge..
Mujhe un service center walo ka address nhi pta bus no h jisse call aati h ye no h vo

[protected]

Tv was suddenly turn off and when i on it, the display was with a crack, and i have my warranty, and iam trying to call service center no one is responding, and they are saying about different things

I'm using redmi note 7s. My mob having issues on my display white shades and line marks. My warranty period ends on sunday i request mi to give me a warranty extension on monday because sunday is mi service centre leave mi also send mail to me to claim your warranty if applicable. But service centre declined my request to claim my warranty and i showed the mail i got from mi and then they told they have to verify the mail and get information from xiaomi next day i waited but no response wednesday they called me and told that they have offer 50% it charges on display change on my mob. I need full warrenty claiming for my mobile

Hi sir i purchase redmi note 7s last year same date 26.7.19... Today 26.7.20 my mobile went something wrong on display... It was blinking and some line on the display... No damages on my display... But it's blinking... I don't know. Why... But today is my last day on warrenty claiming. I think so... But today sunday no service centre open.. Full lockdown in tamilnadu... So. Please kindly ensure the warrenty of my mobile... Please help me... Thank you

I ordered redmi note 9 pro max from mi.com on 15th july 2020. After the RTO Lock on 23 rd July, I was informed that I will receive my refund within 7 - 8 days, but still I have not received it. My order ID is .[protected]. Even on taking with Mi representative I have not received any promising answer. Please do the need full on time...

I have been following up with on the email with the service. Xiaomi.com for helping me getting the slot booked before 5th of august 2020, as the phone is still under warranty and i am not getting any slot available,

The display of my phone suddenly went blank, but the mobile is working in backend, i wanted to book the service centre slot but i am not able to get any slot, i raised a complaint regarding the same and asked them to help me booking a slot or help me with an email approval if i go after 5th then too my warranty will be considered, but on of your csr (Aparna) responded that we cannot assure you without looking at the headset, so i ask them to book a slot before 5th of august, now from 3 days i am not getting any response,

Please get this sorted or else help me with the escalation email id, i want to raise a complaint against this lady

Xiaomi order no. [protected]
Ordered with full payment on 20/07/2020.
Till today the order is not processed. No proper response from service support team even after repeated emails and complaints.