Xiaomi India Complaints & Reviews

Redmi y1 mobile exploded. It was not connected to a charger and was fully charged. Sudden smoke caught our attention and when we reached to the spot, the phone has already exploded and it even burned our tablemat. Most of our family members use redmi mobiles and this has caused a real big crack in our trust with redmi. We expect a valid reason soon.

No call for installation

Few days ago suddenly my mobile (Redmi Note 8 pro) stop charging the device.
Then i went to the service center (MI AUTHORIZE SERVICE CENTER NANDURBAR :- 425412, MAHARASHTRA, INDIA) with valid bill ( mobile is under warranty). The they will successfully solve the problem.
But they damege the Scree. And not get a good service.

I have discovered that the phone has the following problem
1) screen colour are some what yellow
2) Automatically Power off the device
3) the packaging of mobile is not proper

The [Consumer Rights Act / Sale of Goods Act 1979] makes it an implied term of the contract that goods be as described, of satisfactory quality and fit for purpose.
As you are in breach of contract I am entitled to have the phone [repaired/replaced or refunded] and I would request that you confirm that you will do this within the next 14 days.

I also require you to confirm whether you will arrange for my phone to be collected or will reimburse me for the cost of returning it.

I look forward to hearing from you

Yours faithfully,
Shubham Gosavi

I have purchased K20pro phone in Jan'20 my screen has shown some colour distortion. When I visited MI service center they are not ready to cover in warranty while the set has not damaged/dropped. Even when they returned the mobile after checking fingerprint sensor is not working.

Redmi Service Center did not replace the corrupted part even though my phone was under warranty.

The back camera of My K20 Pro could not take photos due to fault in the inside lens.

The K20 Pro has three cameras but only the top camera from above does not come up with sharp photos.

The camera is corrupted from the inside and not from the outside.

It did not replace the bad parts in the service center while my phone is under warranty.
The technician and receptionist there said that the camera was worse than yours
How can I spoil the camera from the inside?

I Buy this phone for special photography But I didn't get enough service from the Xaiomi Service Center that I should have.

I am very annoyed with such a service.

I have ordered a Men’s Sports Shoes 2 Grey 10 from mi.com on 24th June 2020, which was delivered on 26th June 2020. Order number [protected]. I have size issue with this product and I asked customer support, they didn't provide online replacement and told me to visit the service centre. I went to mi service centre Malleswaram Bangalore branch (Appointment Number - MT[protected], they have taken my shoes and told me to wait 2 days and after 2 days they again told me to wait 7 days and then after 7 days they again told me it will take 15 days.
I have complained about these things to mi customer support but they are not providing any resolution.

Raised complaint with mi online chat complaint reference number : woin[protected]

Issues:-
1) received with seal broken. However, mi india is not responding.

2) separate invoice provided for notebook and backpack. Ordered in bundled, single invoice required.

3) looks, it has been used before. Excel showing validity upto 22 july 2020. How it is possible when laptop received to me on 18th july 2020 company announcing of one month trial version of office.

4) provided invoice of rs 55814 instead charged rs 59999 for mi notebook horizon i&. Cheating in invoice cheating.

It is requested to take necessary action against mi inida.

All the product in the getapps is out of stock from atleast two months, due to this i am not able to redeem my coins. Please do something as soon as possible

Mi tv display white background

I recently got a Dec 2019 update of android pie on my Mi TV. After that i am not able to mirror my samsung galaxy mobile screen on the TV. Request you to please help to resolve the issue.

I bought Redmi Note 8, 2 months back but My phone has issues with overheating and unwanted dust on my camera, I have been at the customer care once they cleaned it but I can see dust again, this has reduced the quality of the camera, I want to replace my phone. Enough of cleansing.

Again same problem is occurring to my mobile again after 3 months. What the hell is going here. Is really Poco mobile too worst like this or Xiaomi is providing such worst service to the consumers.

Good after noon sir i have received my order on dated 13.07.20 but this usb charging cable is not get fit and not suitable for mi y3 smart phone.
On the mi store portal this detail is not given that for which model this usb cable is suitable for mi phone. Due to this this error has been done. I have allready complaint two times on service.[protected]@xiaomi.com
So i request you to refund /exchange this product with suitable usb cable, which is compatible with mi y3 smart phone for charging the device..
Thnk you so much.

Sir i have purchased my phone redmi note 8 pro on 19 january 2020 through amazon with no cost emi getting 10% less of through sbi card benefit. And amount payable was 12100 but it's now 7 months getting over and the price u have taken from us is more than 12000 and still it's asking to pay in next month even of amount 2104. Pls contact me

The earphone mic is not working. So, i visited to mi service centre to replace it but the staffs of mi service centre didn"t replace it, they said that the earophone is damage.

This is my 2nd mi earphone
But i am so sad about your warranty service it's natural damage not by me..

Customer name : shahbaz
Customer phone no : [protected]

My phone is having a blinking problem. When i went to mi company service center 6 july 2020, i was told that your phone cannot be fixed now and i was returned. And then when i talked about making a call at the service center, it when would be fixed then disconnected the call. I was misbehave in this way. I hope you will take good action on this subject.

I ordered mi a2 phone on june 4, 2020 via flipkart and it was delivered on june 8, 2020. It started showing issues within 20 days. I could not return it due to 7 day return policy of flipkart. I took it to service center of sawaimadhopur, rajasthan, they told that the phone was activated in 2019, i. E, one year back and told that it crossed the warranty period. They refused to service the phone. It's highly unprofessional thing by mi.
I could not return it and it's still not working.
I raised a complaint with flipkart also. They are also neglecting the isse from last 10 days.
I am highly disappointed with mi and flipkart and will never recommend anyone to go with mi and flipkart.

I ordered mi notebook 14 horizon i7 on dtd 14.07.2020.
Payment was done successfully and a message was received from mi that payment done successfully (Attached summary of payment successfully done with order id).

After that, a message was received that return and refund is processed by mi without my consent.

It is to bring into notice that mi india is maintaining fake buy now option for mi notebook 14 horizon i7 model to sell its other variant model and cheating is done with customer sentiments.

It is requested to take strict action against xiaomi india for cheating customer.

Coupon reedem submission is successful but the mi coupon did not get credited in my mi account.

My data cable not working