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Xiaomi India Complaints & Reviews

www.mi.com/in
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Updated: Jan 21, 2026
Complaints 6148
Resolved
259
Unresolved
5889
Bad 😕 It seems that Xiaomi India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Xiaomi India reviews & complaints page 61

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N
Naimeesh Mer
Jul 22, 2020
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Redmi Service Center did not replace the corrupted part even though my phone was under warranty.

The back camera of My K20 Pro could not take photos due to fault in the inside lens.

The K20 Pro has three cameras but only the top camera from above does not come up with sharp photos.

The camera is corrupted from the inside and not from the outside.

It did not replace the bad parts in the service center while my phone is under warranty.
The technician and receptionist there said that the camera was worse than yours
How can I spoil the camera from the inside?

I Buy this phone for special photography But I didn't get enough service from the Xaiomi Service Center that I should have.

I am very annoyed with such a service.
Jul 22, 2020
Updated by Naimeesh Mer My Name Is Naimeesh Mer Frome Rajkot.
Contact - [protected]
Jul 22, 2020
Updated by Naimeesh Mer My Name Is Naimeesh Mer Frome Rajkot.
Contact - [protected]
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    H
    hereissohan
    Jul 20, 2020
    Resolved
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    Resolved

    Address: https://www.mi.com/in/

    I have ordered a Men’s Sports Shoes 2 Grey 10 from mi.com on 24th June 2020, which was delivered on 26th June 2020. Order number [protected]. I have size issue with this product and I asked customer support, they didn't provide online replacement and told me to visit the service centre. I went to mi service centre Malleswaram Bangalore branch (Appointment Number - MT[protected], they have taken my shoes and told me to wait 2 days and after 2 days they again told me to wait 7 days and then after 7 days they again told me it will take 15 days.
    I have complained about these things to mi customer support but they are not providing any resolution.
    +1 photos
    Aug 2, 2020
    Complaint marked as Resolved 
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      E
      erpardeep07
      from Delhi, Delhi
      Jul 20, 2020
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      Raised complaint with mi online chat complaint reference number : woin[protected]

      Issues:-
      1) received with seal broken. However, mi india is not responding.

      2) separate invoice provided for notebook and backpack. Ordered in bundled, single invoice required.

      3) looks, it has been used before. Excel showing validity upto 22 july 2020. How it is possible when laptop received to me on 18th july 2020 company announcing of one month trial version of office.

      4) provided invoice of rs 55814 instead charged rs 59999 for mi notebook horizon i&. Cheating in invoice cheating.

      It is requested to take necessary action against mi inida.
      View replies
      Till date, No resolution provided by MI india. May please take up suitably.
      Reply
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        C
        Codiko
        Jul 20, 2020
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        All the product in the getapps is out of stock from atleast two months, due to this i am not able to redeem my coins. Please do something as soon as possible
        +2 photos
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          K
          kalpesh mhatre
          Jul 19, 2020
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          Address: Shihu nagothna Raigad pen

          Mi tv display white background
          +2 photos
          +1 videos
          Jul 19, 2020
          Updated by kalpesh mhatre           Mi tv 43 A4 pro display white background
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            S
            svk001
            Jul 17, 2020
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            I recently got a Dec 2019 update of android pie on my Mi TV. After that i am not able to mirror my samsung galaxy mobile screen on the TV. Request you to please help to resolve the issue.
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              N
              nitindoodhiya
              Jul 17, 2020
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              I bought Redmi Note 8, 2 months back but My phone has issues with overheating and unwanted dust on my camera, I have been at the customer care once they cleaned it but I can see dust again, this has reduced the quality of the camera, I want to replace my phone. Enough of cleansing.
              +1 photos
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                A
                Ajitskanakaraddi
                from Mumbai, Maharashtra
                Jul 17, 2020
                Resolved
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                Resolved

                Address: K b extension Davanagere

                Again same problem is occurring to my mobile again after 3 months. What the hell is going here. Is really Poco mobile too worst like this or Xiaomi is providing such worst service to the consumers.
                Jul 20, 2020
                Complaint marked as Resolved 
                You can go with all details which I had communicated with you regarding the earlier complaints from the below mentioned earlier complaint ID Xiaomi India Complaint Status Update [ID: 2457994]
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                  S
                  Satyajigkp
                  Jul 16, 2020
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                  Address: Railway hospitals gorakhapur

                  Good after noon sir i have received my order on dated 13.07.20 but this usb charging cable is not get fit and not suitable for mi y3 smart phone.
                  On the mi store portal this detail is not given that for which model this usb cable is suitable for mi phone. Due to this this error has been done. I have allready complaint two times on service.[protected]@xiaomi.com
                  So i request you to refund /exchange this product with suitable usb cable, which is compatible with mi y3 smart phone for charging the device..
                  Thnk you so much.
                  +1 photos
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                    R
                    Rajput Shailendrasinh
                    Jul 16, 2020
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                    Sir i have purchased my phone redmi note 8 pro on 19 january 2020 through amazon with no cost emi getting 10% less of through sbi card benefit. And amount payable was 12100 but it's now 7 months getting over and the price u have taken from us is more than 12000 and still it's asking to pay in next month even of amount 2104. Pls contact me
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                      S
                      Shahbaz Khan 777
                      Jul 16, 2020
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                      Address: E-102 Market Lane Phase-2 Nangloi Delhi

                      The earphone mic is not working. So, i visited to mi service centre to replace it but the staffs of mi service centre didn"t replace it, they said that the earophone is damage.

                      This is my 2nd mi earphone
                      But i am so sad about your warranty service it's natural damage not by me..

                      Customer name : shahbaz
                      Customer phone no : [protected]
                      +2 photos
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                        B
                        BADSHAH ISLAM
                        Jul 16, 2020
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                        Address: M.S Mobile Communication, Vimal Jain Complex, Near Rotatary Club, Suhag Nagar Chaurah, NH2, Jain Nagar, Firozabad, Uttar Pradesh-283203

                        My phone is having a blinking problem. When i went to mi company service center 6 july 2020, i was told that your phone cannot be fixed now and i was returned. And then when i talked about making a call at the service center, it when would be fixed then disconnected the call. I was misbehave in this way. I hope you will take good action on this subject.
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                          M
                          meesha275
                          Jul 15, 2020
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                          I ordered mi a2 phone on june 4, 2020 via flipkart and it was delivered on june 8, 2020. It started showing issues within 20 days. I could not return it due to 7 day return policy of flipkart. I took it to service center of sawaimadhopur, rajasthan, they told that the phone was activated in 2019, i. E, one year back and told that it crossed the warranty period. They refused to service the phone. It's highly unprofessional thing by mi.
                          I could not return it and it's still not working.
                          I raised a complaint with flipkart also. They are also neglecting the isse from last 10 days.
                          I am highly disappointed with mi and flipkart and will never recommend anyone to go with mi and flipkart.
                          +1 photos
                          Jul 17, 2020
                          Updated by meesha275                           Is there any update?
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                            E
                            erpardeep07
                            from Delhi, Delhi
                            Jul 15, 2020
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                            Address: C-3/2,IGSTPP TOWNSHIP, APCPL,NTPC,JHARLI,JHAJJAR

                            I ordered mi notebook 14 horizon i7 on dtd 14.07.2020.
                            Payment was done successfully and a message was received from mi that payment done successfully (Attached summary of payment successfully done with order id).

                            After that, a message was received that return and refund is processed by mi without my consent.

                            It is to bring into notice that mi india is maintaining fake buy now option for mi notebook 14 horizon i7 model to sell its other variant model and cheating is done with customer sentiments.

                            It is requested to take strict action against xiaomi india for cheating customer.
                            +2 photos
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                              R
                              Ravi M Soni
                              Jul 14, 2020
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                              Coupon reedem submission is successful but the mi coupon did not get credited in my mi account.
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                                A
                                Ajay Thakral
                                Jul 14, 2020
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                                Address: 114 sec 13 part 2 hisar....haryana

                                My data cable not working
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                                  V
                                  [email protected]
                                  Jul 13, 2020
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                                  Address: 101 shree Dutt Apartment,near Joganinagar Jain temple, Anand mahal road Adajan surat

                                  I have purchased mi tv 50 inc.
                                  22nd dec-2019 i was complainn 15 june 2020 and i request to change the product but he said not possible after i agree to change to display and sound but 10 days not clear product was not come.
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                                    B
                                    bittusha
                                    Jul 11, 2020
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                                    Address: "Orchid(Block E),Ground Floor to 4th Floor,Embassy Tech Village,Marathahalli-Sarjapur Outer Ring Road Bengaluru Bangalore KA 560103
                                    Website: www.mi.com/in

                                    My name is bittu sha and i had ordered mobile of rs 16999/- (In the name of galaxy music) redmi note 9 pro in xiaomi india on 13/05/2020 and after 03/06/2020 i returned this order due to personal reason. And on 18/06/2020
                                    Xiaomi india initiated the amount to my card but i still didn't get the money. Xiaomi india sent this reference number.
                                    (74332740171017060426329) and told me to fill charge dispute form. My card number is [protected].

                                    So, please kindly respond to this complaint it's very urgent.
                                    I need a hurry solution or refund amount.
                                    Thanks you sir
                                    +1 photos
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                                      B
                                      bittusha
                                      Jul 11, 2020
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                                      Address: "Orchid(Block E),Ground Floor to 4th Floor,Embassy Tech Village,Marathahalli-Sarjapur Outer Ring Road Bengaluru Bangalore KA 560103 IN.

                                      My name is bittu sha and i had ordered mobile of rs 16999/-. Redmi note 9 pro in xiaomi india on 13/05/2020 and after 03/06/2020 i returned this order due to personal reason. And on 18/06/2020
                                      Xiaomi india initiated the amount to my card but i still didn't get the money. Xiaomi india sent this reference number
                                      (74332740171017060426329) and told me to fill charge dispute form. My card number is [protected].
                                      I have already complaint to company a lots of time but still i did not get the refund and bank also denied to check by arn number given by company.

                                      So, please kindly respond to this complaint it's very urgent.
                                      Thanks you sir
                                      +1 photos
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                                        A
                                        Ashu@1998
                                        Jul 10, 2020
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                                        Dear Sir/Mam,
                                        I am Ashutosh Dubey who has ordered a 32" LED TV from Mi.com(Order Id: [protected]) on 19 June 2020 and paid the amount of ₹12499 online.
                                        My order was cancelled on 24 June 2020 due the location out of delivery area.
                                        Since I have contacted you many times for my refunds but till now no action was taken from your side and I have now no option left but to go to consumer forum and to make a complaint against you. So I am requesting you to initiate my refund ASAP otherwise I have to go to consumer forum.
                                        Thank You.
                                        +2 photos
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