Xiaomi India Complaints & Reviews

My new Redmi note 9pro max back camera can't work. Going to my local service center they say token no but no token no available last 15 days.

Dear sir,
my Order number: [protected] not receved but payment done in 27/08/2020 online but order status not show my id is dinesh sharma my mob is [protected]

Your mi-stick device is getting very hot. I want to send it back.

Auto power off but issue motorboard

Dear xiaomi,
I gopi bhargav, purchased a redmi note 8 phone, invoice no. Na/19-20/28127 from nirmal agencies, ramgarh on date 08.01.2020. And while the phone was still in warranty it started giving me troubles and stopped working. On contacting to nearest mi care, i was informed that somehow the phone's imei no. Got removed and for which i wont be given any compensation as the phone was still in warranty. I was very much depressed and taken aback hearing that i need to pay rs. 6901/- (Invoice no. Xmin2547/20-21/002) which stated main board charges around rs. 6488/- along with a service charge of rs 413/- which i shouldn't have been charged keeping in mind that my phone was still in warranty period. May be there was a manufacturing defect that persisted in that phone.
Therefore, i kindly urge the concerning authorities that i should be given a reimbursment of the amount i had to pay and for this i am ready for any investigation from your end. Your speedy response will be highly apprecieated.
Yours sincerely,
Gopi bhargav
Mob no.[protected]
Mail id ([protected]@gmail.com

My redmi k20 pro have amoled display so solour burn in amoled display is a common issue.. But my phone is in under warranty i visited the service centre and they are telling me to pay the charges in order to fix my display... And they have assumed that my display is physically damaged... There is no sign of physical damage... And colour burn in amoled display is a common issue... So please look into this matter... Please i need your help... They told me that the screen will cost 9.5k.

My phone heats too Much while charging and colour is also removing

I'm facing screen issue on my redmi k20 pro. While scrolling through images and text i'm getting ghosting effect.in february 3rd week i visited mi service center complained about my issue they didn't even tried to understand my issue it took me 5 days to make them understand my issue. They said they will change the display and tried new display but issue didn't solved so they returned my mobile with old display (Recently i came to know that they reported to the complany that the issue is solved by changing new display customer care executives are saying that your mobile display is changed but i reality they didn't changed my display god know what happened to that display). They said we will try mother board this time but i said it is a screen issue please forward it to your company they will solve it but they didn't agreed to that and tried mother board issue still didn't solved. They just mentioned problem is solved by flashing software and closed jobsheet. They returned my mobile in a damaged condition. Scratches on screen and he forget to insert copper cooling coil. I asked him to open my mobile he opened it and found it is missing then he took it from another mobile and inserted it in my mobile even that is also damaged. Behaved rudely and said do whatever you want to do. I complained about it to xiaomi but they just registere complaint and tells you it will be solved in 3 days our backend team will call you but no one called me.in july i got a mail stating please submit your mobile and share your jobsheet number. I submitted my mobile and shared jobsheet number it with them. Still i didn't got any call from backend team. On july 30th service guy called and told me we checked your mobile display is same right it is common in every mobile but i have checked in my friends k20 pro it is not there in that mobile. I said i'll talk to mi please keep the jobsheet open but they closed it and mentioned it as delivered on same day. I thought jobsheet is still open so again complained abut this issue they repeted the same please wait for 3 day your problem will be solved. On 14th august i came to know about my mobile is marked as delivered on 30th july. Again i complained about it to xiaomi they are not solving my issue. I have all the video evidences how they deceived me and how they damaged my mobile.in 1st and 2nd jobsheet service center guy mentioned good appearance beside cosmetics in my jobsheet and in 3rd jobsheet it is mentioned as scratches. Now he is saying customer damaged his mobile i have video proofs to prove that he is completely lying.

Hello xiaomi

i am hereby attached my invoice, I bought Xiaomi tv, from kamal enterprises, Shalimar garden on[protected], in the evening xiaomi executives comes to my house and fix the tv on wall, after some month tv is suddenly fallen down from the wall, and its screen is broken, as it is the mistake of your engineers who fix the tv loose and due to which suddenly tv fallen down.
I called your customer care, and informed everything about this incident, they schedule a xiaomi consultant, he comes to my house and ask about rs 18 thousand to change its screen, i told him everything, but he said nthat you will sell this tv to me in rs 2000, as tv in in guarantee i need strict action on this, do send me engineer who will fix this tv asap in free of cost, because its your engineer's fault that he fix tv loose and suddenly due to which it is cracked.
I need a strict action within 4 days otherwise will filed a case for this issue that mi cheats everyone for warranty, they cant provide any service.
I hereby attached images of tv, and invoice also, kindly do a strict action.

Thanks and regards
pallavi sarswat
[protected]

Sir,
My redmi note 6pro display was damage but my phone was working good . I gave my phone to the mi service center Alleppey. To change my display .I gave to mi service center because I trust mi service center. Rather than giving to local shop.i payed 3390₹ for replacing my phone display. If I had given to any local Shop for that I will never have to pay these much amount. After repair they gave me my phone back . But the third day the phone stopped working. I again book to get tocken from mi site due to lockdown in our area it took little delay.when I gave back again telling the reason they checked the phone and told me that the board is short and I have to replace the board .my phone was working fine before after giving for display replacement this happened. I called mi customer they told me they could not do anything if the phone ha out of warranty. Now I lost my cash trusting Mi . My phone problem have after giving to mi service center. I request mi to resolve my problem or request to give back my money which I have spent for replacing my display.if I have given my phone to local repair my phone could be working now . I trust Mi .
Arun
[protected]

Redmi 7A new update installs automatically an app called mi mover which tracks our phone contacts, call logs, and everything . We can't even restrict if don't want . We cannot even uninstall . Is it not violation of rights of people. They have rights whether they want to use such apps which demands full mobile control or not. We can file a complaint against it in the court.

My Mi basic earphones had some issue, its left speaker was not working so i thought as it is in warranty period, i would replace it in the service centre. The nearest service centre from my place is 13km from here. I live in gamharia, service centre is in sakchi, Jamshedpur. I contacted the service centre, a lady picked up the call and i told her about my problem, she replied they had earphones in stock so i can visit any time. I called her on 8 august and i asked if i can visit on 10 august i.e. on monday, she said it's fine.
On monday i.e. on 10 august i went to the service centre travelling 13 km, i told the staff about my problem, he told me to wait. I waited for half an hour then they replied it is not in stock. I told them that i had called them already and inquired about the stock, but they kept on saying they had no stock then. They took my number and details and also the defected earphone which i used and told to inform me about when new stock will come which they promised would be in 2 to 3 days. It has been 10 days now. They haven't called yet. I called them once, same reply came, no stock arrival.
I don't have any earphone to use now, i think i did a grave mistake in trusting mi authorised service centre.
Please fix this issue soon, i will be grateful.

My phone received a system update
But it's deleted so i want new update

HD channels audio not coming out.sd channel working with out any problems

Replace or repair the phone as soon as possible.

I am using redmi k20 pro 10 month after miui 12 updated can't normal use lag and heating issue (pubg using time over heating issue for low graphics settings ) please how to solve this problem help me

Redmi note 9 pro got its MIUI 12 update.What about Redmi note 9 pro max users?So, kindly work on it and release MIUI 12 update for redmi note 9 pro max in India.

Today i brought redmi note 9 at 15800 inr from local retailer. He has charged 2000 rs extra. Even if he has to he could have charged max rs 1000. Are they bound to charge whatever they want to.

Poco m2 pro didn't get miui 12 update. It's very bad thing done by xiomi. Who buy poco m2 pro they expect a lot much better service and software updates. I think if company done work like this then users wants to shift on other brand companies.if someone buys the new launched device then they expect the latest features on their devices.

I ordered for mi sondbar worth 5k on 12th aug 20 with mi store (Order id:[protected]) thought it will be with better quality rather than ordering in amazon or flipkart. But surprisingly today dated 17th aug 20, received a portable peddle exerciser instead, which i believe xiomi never manufactures. When i raised complained with mi store chat app, the response was very poor, whereas others like amazon or flipkart or any marketplace agrees to return just on one tap.

Also the customer number is always busy though i tried for some 5o times.
I just want my refund for this product.

Thanks
Ak