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Xiaomi India Complaints & Reviews

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Last updated Feb 16, 2024
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Xiaomi India reviews & complaints page 64

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V
vishalpatil5183
from Mumbai, Maharashtra
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received damaged and fake product, order #5200522641995178 no #

Re: your mi order has been shipped (Order id: [protected]) wo:isin[protected]-9bf3

I have received damaged product from xiaomi india (Mi box 4k) and on the same day i raised a complaint to them for returning the product. But they didn't respond till date and it's almost a week now. Surprisingly i also found that they have send me the fake product, its not the 4k version which i purchased but it's an older version with...
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S
shajan varghese
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i'm complaining about misbehaviour of back end staffs/customer care

Address:Abad hotels

Dear all,
I ordered mi 4x 43 inch tv tracking id is[protected] the product reached my nearest city, but without my permission one of your staff canceled my order, i'm totally disappointed because im waited long time for that product at last moment he said they can delivered hat product my area but that place very close to my hometown however i'm ready to collect the tv from their convinced place then also he dis agree and canceled...
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A
Anbu Kumar Nehemiah
from Chennai, Tamil Nadu
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Refund Not Yet Received

Address:kolathur, chennai -99
Website:www.mi.com

The Ambout of Rs.12898/- has not refunded.
Its a Order from MI App.
its been 8 days after asking refund.

its a very bad experience for me in this lockdown situation.

please refund the amount faster.
on 24th may i made a refund process.
MI Order ID :- [protected]...
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S
Sourav170697
Aug 21, 2022
This thread was updated on Aug 21, 2022
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warranty rejected by service center

I bought a poco x2 on 20/03/2020. After 2 month o[censored]se there is a touch problem (Auto touching). I went to service center after took an appointment between 12-2pm. They took some pictures and sent to their head office. After 4-5hrs of waiting they said my phone was not under warranty in lockdown situation i was harvested badly. And also charged me an amount of 118 rupees. Please help me sir......
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Albert Aritra
from Kolkata, West Bengal
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Delay in delivery over 2 months

Address:Xiaomi

This is regarding a delay in delivery of an order, order id: [protected], for over 2 months. It has been 2 weeks since the relaxation of lockdown, yet there seems to be no signs of the delivery. I had lodhed a complaint on 19th may, and i was promised for the issue to be resolved within 5-7 days, yet here i am on 29th may. I visited the warehouse where the shipment was last tracked, and they said they cannot deliver because of a technical...
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Address:L 104 Kirti Nagar

Sir,
I buy tv 4 month back and within 2 month motherboard stop working have been reaching mi agents since 2 months to repair mi mother board talked to team leader anjali’s she talked rudely to us and threatened us to call cops as no engineer came to fix mi tv so we decided to sue your company xiomi and compensate us with 40, 000 inr or replace it with xiomi anroid brand new tv kindly send legel notice to mi people.
br...
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B
Bholu kumar pathak
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Product related complaint

Address:Nehuta rajoo aurangabad bihar 824103

My order has not reached me yet and the people of this company are not even sending me. If i do not get the solution by 30/05/2020, i will do a police complaint for which i have strong proof. I'm being fraudulent with me....
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As i bought on 23.05.20. I got schedule on 27th.3pm. To 6pm... But mi reached home on 4.30pm. And i gave wall mount which i have but he refused. And he forced me to buy his stand. I told i am not interested do demo and installation on table mounting...
But he repack the tv in box and went off.. Customer don't have rights... Even i raised complaint to his service center.. He also not responding well.. Challenging me to do complaint.....
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S
Sirisha Subramanyam
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led not working

Address:B venkatanarayana, ph nob 9491343593, ambapuram, #2-172, Vijayawada rural. Pincode-520012

I had purchased mi 43"led. Presently my led is not working....
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Sir, I placed an order on 8 May, today is 26 May, xiomi is not giving me any accurate information. And my call is also being cut. I am very upset about my order which is prepaid. . Please help me. Calling me for the product did not give it to me. Whose call records are safe with me.
Order date-08/05/2020
Order id-[protected]
Traking number[protected]...
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My order nunber is: [protected]
My order got cancelled before delivery due to covid 19 and was waiting for refund. I called customer service and they said they have refunded the money on last month and after submitting a complain here i didn, t recieved any calls. I called them and they are saying please contact with the bank for the same we have initiated a refund from our emd. I called my bank they are saying they haven't received...
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P
Panchasara Nayan
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MI cupan

Address:Rajsitapur
Website:Mi

Mi coins redeem in not my account cupan...
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I ordered a MI earphone on amazon on 18/05/2020. The product was delivered on 20/05/2020. It has just been 5 days since i started using this product and the left side has already stopped working. Now, i checked that mi earphones come with a 6 month warranty and i need to visit an mi store to get my product replaced. But with this pandemic situation going on, my area is obviously under complete lockdown and i don't see how i can go to an mi...
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D
Deepak
from Delhi, Delhi
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Incoming outgoing calls issue, voice issue

I purchased a new handset redmi 8a dual on 21 may 2020 @ 8000/- from vijaya sales kalkaji, new delhi. From the day one i am getting issue on calls while incoming/outgoing. I visited the kalkaji service station, but appointment given me 30 may 2020.

Service centre not ready to listen, as per come on appointment day. I need to replace this handset but mahesh person service centre denied to listen.
Now what i do, a defective...
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D
django_chained
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Water purifier

Address:China
Website:mi.com/in

Water purifier stopped working. Motor keeps running but water doesnt fill inside the tank. Xiaomi promised to repair within 10 days, but has not sent a repairman for 21 days now. They have also denied me the right to repair it myself and said that doing so will void the warranty. Device was sold with the promise of being "diy" (Do it yourself), where you can replace the parts yourself. But there is no manual provided nor given when asked....
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Address:G-11 upper ground floor suyogit sankul, near baffana jwellers, Rajiv Gandhi bhavan, sharanpur rd nashik, Maharashtra 422001

On 22.05.2020 i had purchased new xiaomi redminote 9 pro, immediately i fount that it has some cencor problem, and some other functions also not working properly, immediately on 23.05.2020 i had visited mi sevice centre, there they also found mobile has some cencor and function issue, they told me after software installation problem will some, but after new sotfware installation the same problem was found, they told me that i have to wait...
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B
Burugu Nandhu
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Get apps coins

Address:Tanuku

I'm used in get apps in my mobile
I got 22500 coins
Please coins returns to my mi account...
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A
Ananthu26
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mi tv 4 (55 inch)

I bought the so called flagship tv from mi a couple of years back and they promised that they would roll out android tv update (Which is not available at the time of puchase) for the same by q1 2019. After waiting for an year they just announced that they won't be able to provide the update and trying to sell their mi tv box taking this as an advantage. This is worst kind of customer satisfaction that i ever received from a product.
br...
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R
Rahul23071990
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Refund of my cancelled order

Address:C805 Monsoon Breeze Sector 78 Gurgaon

I have place order but due to cash crunch i have cancelled the order. But till not the order is still held at the bluedart center and xiaomi is saying they cannot refund until they get the shipment back. Bludart is saying they have no information to sent back the parcel to the origin. Please help to get refund.

Bluedart awb-[protected]
Mi order no-[protected]...
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P
Pratik Kuriya
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Phone

Phone is not working condition with technical errors....
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