Xiaomi India Complaints & Reviews

I ordered a MI earphone on amazon on 18/05/2020. The product was delivered on 20/05/2020. It has just been 5 days since i started using this product and the left side has already stopped working. Now, i checked that mi earphones come with a 6 month warranty and i need to visit an mi store to get my product replaced. But with this pandemic situation going on, my area is obviously under complete lockdown and i don't see how i can go to an mi store in person right now. And i don't think that I'll wait indefinitely for my earphone to be replaced or be foolish enough to buy another mi earphone. I am expecting a replacement from my door step. I used to have a high regard for this brand but now I'm having second thoughts. I'm also attaching a screenshot of the order details below, I'll be waiting for a prompt reply and i am also open to any suggestion on how to get the product replaced

I purchased a new handset redmi 8a dual on 21 may 2020 @ 8000/- from vijaya sales kalkaji, new delhi. From the day one i am getting issue on calls while incoming/outgoing. I visited the kalkaji service station, but appointment given me 30 may 2020.

Service centre not ready to listen, as per come on appointment day. I need to replace this handset but mahesh person service centre denied to listen.
Now what i do, a defective piece of phone i have.
Its my fault if your service center slots of appointments is full.

Please replace my handset. Who will provide du letter after 7 days passed.

Water purifier stopped working. Motor keeps running but water doesnt fill inside the tank. Xiaomi promised to repair within 10 days, but has not sent a repairman for 21 days now. They have also denied me the right to repair it myself and said that doing so will void the warranty. Device was sold with the promise of being "diy" (Do it yourself), where you can replace the parts yourself. But there is no manual provided nor given when asked.

On 22.05.2020 i had purchased new xiaomi redminote 9 pro, immediately i fount that it has some cencor problem, and some other functions also not working properly, immediately on 23.05.2020 i had visited mi sevice centre, there they also found mobile has some cencor and function issue, they told me after software installation problem will some, but after new sotfware installation the same problem was found, they told me that i have to wait for long time as some other software was not available and new phone are also not available, my point is one day before i have purchased new mobile phone within 24 hours problem was deducted so why should i have to wait, company should immediately prove me new phone.. Why should i have to wait for many days, and people over there cannot give me satisfactory answer overall very poor and worst service. At the end it's my humble request you to please take some immediate action..
Paresh mogare
Ph [protected],
[protected]
Thank you.

I'm used in get apps in my mobile
I got 22500 coins
Please coins returns to my mi account

I bought the so called flagship tv from mi a couple of years back and they promised that they would roll out android tv update (Which is not available at the time of puchase) for the same by q1 2019. After waiting for an year they just announced that they won't be able to provide the update and trying to sell their mi tv box taking this as an advantage. This is worst kind of customer satisfaction that i ever received from a product.

It's like we're waiting for 2 years and they took this covid'19 as an advantage (As ppl won't bother about updates now) and posted silently in their mi tv india fb page.

What kind of company would do that?

If they really care for their customers they have to provide the mi tv box for free.

How do they expect a customer to pay 55k for a stupid tv which won't support even youtube and pay another 2.5k for the android box. Cheap marketing tactics

I have place order but due to cash crunch i have cancelled the order. But till not the order is still held at the bluedart center and xiaomi is saying they cannot refund until they get the shipment back. Bludart is saying they have no information to sent back the parcel to the origin. Please help to get refund.

Bluedart awb-[protected]
Mi order no-[protected]

Phone is not working condition with technical errors.

I purchased the xiaomi box 4 on 13th may and it got delivered on 15th may around 12 pm and i get the device set up by 3 pm.

I noticed that the prime video is not playing audio and no video is visible, i tried 3-4 times and it has a similar experience.

I contacted xiaomi on the email around 3:30 pm the same day, i got a response on monday that you have to contact us within 24 hours of the delivery.
I guess sending emails after 3:30 hrs is under the 24 hours time period.

After 3 days, they're saying i have to go to the service center to get the device checked but need to take a prior appointment.

We have corona all around and the company is forcing me to visit the service center, the police are hard-hitting people if they're going out of these non-urgent concerns.
But still, i asked officials for the approval but now i am not seeing the option to book an appointment for the mi box 4 product on the website in my area.

This is the second time i am having issues with the xiaomi product and the response from the company.

Now, i want to return back the product and need a full refund for this.

I cannot get myself hit by the police officials where the company doesn't provide a better service to their customers.

I am a tech savvy person.
I have purchased redmi k20 pro last month.
As my earlier phone was also mi so i was many things were same.
So in the start only i went through all options and discovered a new permissions manager in android 10. I restricted almost all xiomi internal apps and denied permissions to all inbuilt but not required apps.
But still my miui browser automatically assigns location permission to itself.
I disabled it nealry 20 times and even i have stopped mobile data access from both sim cards, even i dnt use wifi still miui browser use 50-60kb data each day, it means it is not switched off. Xiomi is collecting my location data from miui browser and i dnt even use that once since i purchased and always clear all data and cache when i deny permissions.
The same vies for xiomi cleaner, it is a way of tracking people, my all permissions are given to cleaner and i cannot demy them. I mean what is the meaning that i cannot deny the permission, i think we are exposing ourself, next time i wont recommend ever a xiomi phone to anyone.

I cant deny any permission to security app as image attached

I bought Redmi K20 Pro 2 months ago, this mobile is no longer charging. Yesterday i gave this mobile customer service for repair, but the mobile has not been repaired yet.

We had purchased mi 4A 43 inc. tv. we had a complain that there are multiple color and lines on the screen .i request you to solve our problem as early as possible...
Your customer care is also not working. I have been trying for many days. It has not been 1 year for my TV yet!

I m complaining about not dilevery of my product in my address and abusive word used by dilevery boy bareli raisen

Sir I redeem coin but coupon are not showing my account plz inform me what happen

The cupon redeem submission is successful but mi cupon code did not get and also 12 hours to go...plz help

I purchased a 43inch mi tv worth (₹21999) and sound bar worth (₹4999) which is delivered but the tv is not delivered yet.
I placed the order on 6may 2020. It was supposed to be delivered on 14 may2020 but sound bar is delivered on 8 may 2020.
The tv is come till mumbai, mankoli maharashtra at delivery hub from 9 may 2020 till today 18 may 2020.
Your contact number is not been received. Please contact or mail me.
Contact no [protected]/[protected]

Respected authority,
I would really like to draw your attention to the following matter i'm referring to: that i, bhavana kabra, bought redmi note 8 pro on 20th of january, 2020 from online platform called amazon, but then on 7th of march, 2020 it started automatically switching off and switching on, and later on it stopped working and not turning on since then... I am wondering what remedies do i have being a customer and loyal user of xiaomi also due to this covid-19, i'm unable to visit the nearest service center, but would really like to use the warranty service which is available for one year since buying date.
Sincerely willing for your cooperation.

Hi,

I bought redmi note7 pro on 15th may 2019, now battery is getting drain from past 1month, could you please look into this issue and resolve.

Please find below details.
Hand set no: fsa : mobfdxz36y4djbgm
Hsn/sac : 85171290
Imei: [protected]

Thanks.
Keerthi,
Cell: [protected]

I ordered an item on 21st march 2020.Due to covid they delayed the delibery i agree and i waited.then they restarted the delivery for only new orders the old order and the customer becomes fool.pre paid order of 16000 ruppees and i didint get the item and no updates at all.

I purchased a xiaomi mi smart water purifier in oct'19 which stopped working within 2 months. Following up with local service center & toll free number service since 11 dec'19 still they were not able to solve it and after continuous follow up on 21st dec'19 they asked me to buy new all three filter and one extra filter to be put externally. I purchased drinking from outside for minimum 15 days. After a lot of follow up with them somehow i got the filters changed. Again after 1 month it stopped working and the same procedure was been followed by me like filling their online forms with complete details, than calling their customer care and again narrating them the entire story and providing them the same complete details. Again for 20 days i purchased drinking water from outside. At last they asked me to buy one more extra external filter. Since i had no other way i paid them and purchased the external filter. It did not end there again just before lockdown it stopped working and till date i. E 14th may'2020 i purchased water from outside and again all same long procedure of 7 days to file a complain to them was initiated by me and today i. E 14th may'2020 the service person came to me with one filter and asked me to pay rs 2000/ again. Having no other way i need pay them. When i asked their service person is this happening with me only, the frustrated service guy told me that all xiaomi mi smart purifier users are facing this problem and he is also fed up of listening to complain everyday and the company is not helping in any way. The xiaomi people has made a recurring income business by providing all these low quality product and selling the parts to their customers again and again.