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Xiaomi India Complaints & Reviews

www.mi.com/in
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Updated: Jan 21, 2026
Complaints 6148
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259
Unresolved
5889
Bad 😕 It seems that Xiaomi India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Xiaomi India reviews & complaints page 67

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S
Suvo081218
May 11, 2020
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I order a xiaomi phone on 20 april 2020. After that day due to some issue i cancelled my order on 21 april. My refund has initiated on 22 april. But on the mi official app it's still stuck on refund processing status. After the 10 working days over on 5 may they said me to hold 2 days. Due to covid-19 lockdown my order is in problem of warehouse. But my order hasn't dispatched from warehouse as the representative so that i haven't face that type of issue. I wait 2 days and now 10 may (16 days). Everyday i lodge a new complaint and they closed it. How a renowned company is so irresponsible about this.

Order id [[protected]]

Refund couldn't credited in bank after 10 working days over
+1 photos
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    S
    Suvo081218
    May 10, 2020
    Resolved
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    I order a xiaomi phone on 20 april 2020. After that day due to some issue i cancelled my order on 21 april. My refund has initiated on 22 april. But on the mi official app it's still stuck on refund processing status. After the 10 working days over on 5 may they said me to hold 2 days. Due to covid-19 lockdown my order is in problem of warehouse. But my order hasn't dispatched from warehouse as the representative so that i haven't face that type of issue. I wait 2 days and now 10 may (16 days). Everyday i lodge a new complaint and they closed it. How a renowned company is so irresponsible about this.

    My order id [protected]
    +1 photos
    May 11, 2020
    Complaint marked as Resolved 
    May 11, 2020
    Updated by Suvo081218     I order a Xiaomi Phone on 20 April 2020. After that day due to some issue I cancelled my order on 21 April. My refund has initiated on 22 April. But on the Mi official app it's still stuck on refund processing status. After the 10 working days over on 5 may they said me to hold 2 days . Due to covid-19 lockdown my order is in problem of warehouse. But my order hasn't dispatched from warehouse as the representative so that I haven't face that type of issue . I wait 2 days and now 10 may (16 days). Everyday I lodge a new complaint and they closed it. How a renowned company is so irresponsible about this.

    order id [[protected]]

    refund couldn't credited in bank after 10 working days over

    My email- [protected]@gmail.com
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      Ankityadav7959
      May 9, 2020
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      I have ordered a redmi note 9 pro device in a flash sale through paytm upi but the order is not placed and money got deducted from my account. I have contacted to paytm and my bank and they said that the transction is succefull but their a delay in confirmation and i have contacted to mi coustomer care and they said that they have not recieved any amount but the bank and paytm confirmed that the amount has been succesfully transferd to recievers account
      May 13, 2020
      Updated by Ankityadav7959       Thanks for the support the amount is refunded back
      View replies
      Thanks for the support the amount is refunded back
      Reply
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        Y
        Yogesh Jagid
        May 8, 2020
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        Address: Ward no. 1 khatiyon ka mohalla rasgan ,kahartal alwar rajsthan

        Please solved my messages system app not open
        May 08, 2020
        Updated by Yogesh Jagid         My system app messages is not open p please solved this
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          V
          Vasuki Hegade
          May 7, 2020
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          Name: vasuki
          Email id: [protected]@gmail.com
          I have ordered mi power Bank and it automatically cancelled because of covid 19 and my amount is not reflected to my account
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            Yuva Raj UV
            May 6, 2020
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            I have ordered Mi Bluetooth sports earphones in Amazon and it was delivered by January 21, 2020. Mic is not working.
            Order id :[protected]
            +1 photos
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              L
              lakshmi tamminana
              May 5, 2020
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              Purchased mi tv 2019-may-14 from april 20 2020 tv display showing blank home page. Not able to watch tv. Please take my complaint and resolve asap.

              We are having problem with display one fine morning switched on the tv but displayed black blank page. Mi android smart tv 32 inch. Nit even one year completed for the tv. I spoke with tv installation person he said that we need to raise the complaint in mi portal then only they can resolve the problem.
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                ambrish kaushal
                May 4, 2020
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                Please give my full refund of your handset Mi A3 this gone worse till date. After update to android 10 contains lots of bugs and it creates lots of troubles.
                I want a full refund for this.
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                  M
                  Manish N Pandey
                  May 3, 2020
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                  mi tv 4a update issue

                  Address: H No.- 991, Aya Nagar, Baba Mohalla, Near payal general store, Delhi

                  Dear xiaomi team,
                  Mi tv android update issue..
                  Current version ofin my mi tv is patchwall 1.0.2 stable.. Need android update.. I am not taking advantage of netflix, youtube or amazon prime video..??

                  Still my problem persist..?? You guys are failed to solve my issue. As per your previous mail you have guided me all possible steps, but failed..?

                  Please provide mi tv android update notification from...
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                  44 found this helpful
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                  S
                  Sunnynigam
                  May 2, 2020
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                  Address: wz 189/1shadi khampur

                  Earphones not working
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                    K
                    Krishna Katyal
                    May 1, 2020
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                    Address: H. No 512/b krishna nager hisar haryana

                    Mobile screen is heavy lineing and big doot
                    Please replace my phone
                    +1 photos
                    May 01, 2020
                    Updated by Krishna Katyal                     Mobile screen is heavy lineing and big doot
                    Please replace my phone

                    May 01, 2020
                    Updated by Krishna Katyal                     Mobile screen is heavy lineing and big doot
                    Please replace my phone
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                      A
                      A Shahameer
                      May 1, 2020
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                      Address: Bangalore

                      I fooled and loss money 9999 rupees for booking the mobile in the website www.Mi-home.in
                      +1 photos
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                        R
                        Roscoe96
                        Apr 27, 2020
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                        I bought redmiY3 whose battery is swollen now. But the phone is still under warranty period. My problem due to lockdown how will i get my phone changed and what if due to extended lockdown the warranty period gets over and they refuse to refund for phone. Please look into the matter and revert.
                        +1 photos
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                          Girish Kokadwar
                          Apr 26, 2020
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                          Address: Sidheshwar nagar,borban umarkhed dist Yavatmal

                          Tv video working fine but sound not working/audio functionality not working
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                            A
                            Ananyah
                            Apr 26, 2020
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                            Redmi y1 mobile exploded. It was not connected to a charger and was fully charged. Sudden smoke caught our attention and when we reached to the spot, the phone has already exploded and it even burned our tablemat. Most of our family members use redmi mobiles and this has caused a real big crack in our trust with redmi. We expect a valid reason soon.
                            +1 photos
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                              M
                              Maqsood Ali A S
                              Apr 25, 2020
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                              HI,

                              I recently booked a phone in https://www.mi-home.in/ and later it found to be a fake website, could you please help me with this and I had already paid online, please find the attached images for bank account details of a fake website.

                              Thanks and regards,
                              Ali
                              +3 photos
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                                S
                                Sarvesh Giri
                                Apr 24, 2020
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                                Address: C block 134 South City lucknow

                                Sir i am sarvesh giri from pratapgarh
                                Sir, i took a phone 8 august 2019, i did 7 months now, after that a lot of problems started coming in as the phone starts to heat, these 5 minutes of display were gone and sometimes the volume button did not work and the battery started getting down very quickly and sometimes the error seems to be telling on the camera open i requested you to sir please exchange my phone because it has lots of problem so i can't handle it.
                                Thank you
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                                  A
                                  Aish689
                                  from Mumbai, Maharashtra
                                  Apr 24, 2020
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                                  Hi
                                  I brought redmi3s prime phone one by all the features are not working.1st calendar stopped working then messages like that all the features are not working. Redmi is worst phone in the market.Highly recommend every one not to buy Redmi phpnes.Nothing will ever work even basic call won't work in the phone.
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                                    H
                                    Himansu Ballhava Prusty
                                    Apr 23, 2020
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                                    I had ordered from mi India, a smart phone- Redmi note 8 of id-10994 on dt-17/04/2020 by net banking of rs -9999 and i had refunded it later after two days . But the money is still not recovered.
                                    I am very depressed due to my financial status.
                                    +3 photos
                                    Apr 23, 2020
                                    Updated by Himansu Ballhava Prusty                                     when i will get replied back?
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                                      V
                                      Vikas Manglik
                                      Apr 23, 2020
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                                      I have orderd redmi 8 (4+64) about 15 april, the delivery date was 17 april, but till now i have not received any product, confirmation mail and massage,
                                      two times i have confirmed on chat but they can not give any satisfactory reply.
                                      pls tell what can i do now.
                                      +1 photos
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