Xiaomi India Complaints & Reviews

I purchsied new redmi 7a mobile. When we doing call it's automatically on hold.
I visited many times in local support they do format but it's not resolved. I have 2 3 service record and complaint no. But it's not resolved.
Local service center move to online support and online support move to local service support.
Imei/serial no:- [protected]
Kindly replace device....

My poco f1 phone started showing error on 14th jan 2020 and stopped working on 15th jan 2020. It was bought on 15th jan 2019. Unfortunately due to pongal holidays of 15th jan 2020 and 16th jan 2020, mi service center was shut down and they were not working. I took the phone to them on 17th jan in the erode authorised service center called aerosrar enterprise. The service center told that my mothr board is not working and needs replacement....

Date of order : 13-jan-2020 10:39 pm
Date of delivery (Failed): 15-jan-2020
My redmi note 8 pro exchange order get failed. Product was not delivered.
And mi.com says it will take 5 to 6 day to come at warehouse. Then 1-2 days to initiate the refund process and then 8-10 days to refund it take more than half of month. And my money is trapped in it....

On 15 january 2020, i bought a power bank from mi store with. This power bank price is 1000. But after buying, i noticed that it's lower power mode is not working. After that i called customer care of mi, on this number [protected]. So they asked me to go to the mi service center and get this power bank replaced. After that, i went to mi service center in 17 january 2020 but they did not replaced my power bank. Mi company cheated on me. Please...

I buyed a mi band - hrx edition on 26 jan 2018
After some time display getting dim and hard to see on daylight
So i decided to go service center and tell this display problem
They said we have to change module and its take long time to arrive
I have give it to him mi band and invoice copy
After that till now my watch not arrived.
They say we will contact you when watch arrive
But sad that watch...

Dear sir
I visit khatima service centre date-16/1/2020 job no
Wxin[protected] model note 5pro set not on but frist centre engg without complate cheek he saya that he is outside open but both seal is good and liquide lock without creat jobsheet and he also says if you give me 2000 rs than i repair your handset
But i am not agree than i call to mr sumit ji than he creat my job sheet after appox 35min and in the last...

My screen is burnt on the top left. I've contacted all the service centers in bangalore. None of them have poco lcd screen available. I'm fed up. It's only been 3 months since i bought this device. This is so frustrating. Should have never bought a xiaomi device. I want the screen replaced immediately. I will be staying here for only this week. I want it done now....

Hey i recently bought a redmi 8 mobile phone and in that im not able to access to snapchat videos please resolve this snapchat glitch in redmi 8 im not able to record and save videos from snapchat in redmi 8 i tried everything like i reinstalled my snapchat, cleared all cache and data and restarted my phone too but still im not able to save post or watch any snapchat videos in my redmi 8....

Mí tv 4 still not get the latest update and the coustmer care saying we are working on it 3 years passed and mi tv 4a both launched same time and it gets the update. I'm frustrated that still they don't have any update and saying we are sorry from past two years if they don't want to work on it why did they sell that product. I need my money back as soon as possible....

In mi aap store. I have 24430 coin who are collected from daily event. So, i reedem their coin with power bank but power bank was not reedem and my coin was deducted. It will only 430 coin at last. You can help to me in appreciate and gives my coins. This coin collected in 7 months so i waste in time to collect the coin

You can attend my complaint and work fast

Thank-you...

Display has vertical and horizontal lines issue. Though i have 2 years warranty on display panel, customer service is asking me to pay for panel replacement. I admire mi products. I have bought so many products from mi (Cell phones, mi band, power bank,. Etc) this is so frustrating. If mi can't give replacement for free of cost, it should not claim, they are providing 2 years warranty. Here is my service request no tvin[protected]...

My name is aman gupta and my phone is redmi note7 pro.

. My phone has not working. Than i am gone in redmi service center but they are not repaing my my redmi note 7 pro well... My phone has not working right now... I am gone 5, 6 times to repair my phone but they are not giving me the resolution... My phone in warrenty... They charges me to money and i am paid but still they are s not resolving my problem.
My email id...

In mi aap store. I have 24750 coin who are collected from daily event. So, i reedem their coin with power bank but power bank was not reedem and my coin was deducted. It will only 750 coin at last. You can help to me in appreciate and gives my coins. This coin collected in 7 months so i waste in time to collect the coin

You can attend my complaint and work fast

Thank-you...

Hello i have purchased mi 32 inch tv from Flipkart. During installation time it worked well and Chromecast also worked well but after updating the software Chromecast is not working with mobile hotspot. It is getting stuck. I asked to replace tv with new one but they rejected and suggested to use wifi not mobile hotspot. And they refused to replace it. While other brand tv as working really good with Chromecast mi tvs are not working take...

Mi LED TV in warranty suddenly stopped showing pictures, but had the sound working. Contacted service and they without visiting or checking the TV declared that the panel is faulty and needs replacement. After 1 week, they informed that panel is not available do we'll give you a replacement TV.

After 2 months of waiting finally they came to replace the TV. They switched ON the old TV and observed few lines on the bottom left...

Hi mi india team. I have purchased a new mi tv 4x 50cm at mi home coimbatore on 21.12.2019 vide sales order no: sa[protected] and tv serial# no: 22154/[protected]. From the day1 of the installation tv picture is shaking intermittently which leads head ache.
To the viewers. I raised a complaint on 24.12.2019 vide ticket no: r296559. One service engineer came and just informed that mi 4x tv models are having common problem of shaking...

Dear Pushpa Madam

How can you say That's not a problem with my TV, Mr. Himanshu and one of the other engineers were first installed my TV on 19/12/2019. And the second time on 02/01/2020 they are both came at my home, and try to connected my 2 mobile and his Mobile with TV but cannot connected. and Sri Himanshubhai (c: [protected], [protected]) said are a problem with my TV. so we will come with our senior manager for that because...

Hello mi,

Really disappointed about your service, seems the courier service guy denied my phone for exchange due to the reason some dot appear on back side of my mobile, those dots are back case paints removed from the mobile. He said we mi instructed us like we can't pick the mobile if some scratch on back side also.

Here my doubt is how you guys expect from user end mobile without any scratch? If without...

I had made a purchase of mi note 8 pro smartphone on mi.com (Order id [protected]) on 29/11/19 of worths rs 15999/- through online payment which was successful. But the order was not placed due to technical issues so i asked for a refund after some days of conversation they agreed to refund by confirming through mail.
But now they are saying that refund has been done but i haven't received any kind of amount. When i contacted...

It's been one month of continuous complaining to mi but with no solution.
Mi is so irresponsible towards their after sales service. I lodged multiple complaints related to my mi 49" tv but they are not able to resolve it in more than 25 days.

I will suggest not to buy mi tv to anyone as seeing their not so professional behavior. Their customer care support is of no use at all....