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Xiaomi India Complaints & Reviews

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Last updated Feb 16, 2024
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Xiaomi India reviews & complaints page 75

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I purchased mi suitcase with wheel costing about 8 months ago. Only after 2/3 times use its wheels broken. As it was under warrenty i complaint to mi customer care complaint no. Woin[protected]. I got call from mi customer service two three times, once they told me to provide invoice and photo to service centre which i complied and again customer care dept asked me to share the same which is also complied. It is interesting that from the...
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H
h.e.surya
from Aurangabad, Maharashtra
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after 8 times of visit problem not get solved

Address:444001

Hello
my self hasan surya
mo- [protected]
mail id- h.e.[protected]@gmail.Com
from akola (m.S)

i m having problem regarding signal of 4g 3g signal
i have visited 8 times to service centre for care from akola regarding issue
still i m facing issue and the service centre manager mohit deshmukh and region incharge mr rajat tripathy also havent coperated .
If mi xiaomi inida cant solve...
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yusuf alam
from Mumbai, Maharashtra
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phone not working properly

Address:Room no 5,Khan place bldg,P L lokhane Marg,Chembur, Mumbai City, Maharashtra, 400089

Its yusuf alam i have purchased redmi note 7 pro 6/128 gb on 10/05/19
Imei num is [protected]
From purchase date there is some isse in phone
Like
1 network issue
2 phone lacking problem
3 battery problem
I have gone 3 time to mi gallery for that issue they take my complaint take phone for 1 2 day after 2nd day from same issue i m going throw
So what shoulder i do ur mi service...
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P
PRASAD KUTTY
from Hyderabad, Telangana
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order date; 13-11-19 order no: 5191113333073888., till not received

Address:7-3-81/1, old kurnool road, kattedan, HYDERABAD, Hyderabad, Andhra Pradesh, 500077

Ekart tracking id: xmip[protected]., i have booked redmi note 8 pro gama green 6gb, 128 gb online on 13th nov flash sale., and paid online rs.16998/-., from that day i am waiting for delivery of my new mobile., daily i am contacting call center, the answer i got was please wait for your timeline., after i loged a complaint regarding non delivery of my product on 22th nov., they asked me wait till 26th nov., on 26th nov they deliberately closed...
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D
DEVARINTI SREENIVASA REDDY
from Hyderabad, Telangana
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making cheap motherboards and cheap customer services

Address:H.NO: 32/A, CYBER HILLS COLONY, OPP.SHIPARAMAM, MADHAPUR., Hitech City Main Rd, Kothaguda, Hyderabad, Telangana 500084, Hyderabad, Andhra Pradesh, 500084

Hi indian consumer complaint forum,
I bought one mobile in 2018, november 2 redmi mi a2 by investing 15000 rupees but i woked only one year what given warranty by redmi company. Exact november 15, 2019, my mobile motherboard gone. Very cheap quality mobiles making my the xiaomi india.

I am requesting you don't allow this china mobile company. They are making the cheapest mobile and services for customers....
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R
Rumki Roychowdhury
from Mumbai, Maharashtra
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defective mobile phone with colour change

Had purchased a redmi8 mobile on 18.11.19 online through amazon.
When dialing any number, the centre of the display screen is showing faintly a different colour. I am afraid that there is problem with the unit bought. Please kindly replace it with a good unit. Is it an old defective phone given to me? I feel cheated. Yesterday the phone all of a sudden got hung too....
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N
Nick009
from Unnao, Uttar Pradesh
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regarding updates

From last four month i m not getting any updates... Regarding this i tried to complain... Through feedback... But it is also not working... Please provide me new updates as soon as possible... Because my mobile phone is not working efficiently... My mobile handset is xiaomi note 5... U people have also not informed about technical issue... Or any reason about that y u are sending updates... Please take it seriously... I m just fed up with...
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S
shiva💯
from Mumbai, Maharashtra
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negligence and unresponsive attitude

Address:COLABA, Mumbai City, Maharashtra, 400005

I yogeshwar patil submitted my note 6 pro at the mi v-care vt mumbai on the 18th of november.. Vide service order no. Wxin[protected] as i was facing network problem since past 2 months..
My phone is under warranty and i was told that it would take 5 to 7 days for the faulty part to be replaced..
It has been 10 days now and still the phone is not repaired.. And when ever i call for the updates they hangup the phone before...
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V
vijaysanjuluse
from Mumbai, Maharashtra
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mi tv 4a pro 32inch

Address:5th Street, 629251
Website:www.mi.com/in/mi-led-smart-tv-4a-32/faq

I purchased mi tv on mi.com. I received the tv on 24/11/y2018. When I tried to use the feature mirror screen it's not working. They are advertising it as a feature in their website (https://www.mi.com/in/mi-led-smart-tv-4a-32/faq/).i registered a complaint about the issue to mi customer care. They sent a service engineer to rectify the problem he could not solve the problem. so i request for replacement/return but he said it's not in their...
+2 photos
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A
Anand GK
from Hyderabad, Telangana
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horrible service for water purifier

Address:Hyderabad, Andhra Pradesh

My name is Anand. I'm from Hyderabad. I've recently purchased Mi Water Purifier (in mid October 2019). My experience with the service has been terrible and I request Mi to take this product back and return me my money.

I've initially called and scheduled the installation and demo, at a time that I was available, and the customer care team scheduled the appointment. The technician called me 1-2 days before the scheduled time...
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V
vinay.aithal
from Tarikere, Karnataka
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refund cheating

In xiaomi mi super sale with exchange offer is going on. As a consumer i have placed the order redmi note 7 pro (4 gb x 64 gb) on behalf of exchange.in a same time i have made the payment of rs 7799/- on 18-nov-2019). Next day on 19-nov-2019 smart pickup got failed due to some technical reasons.

Regarding the refund i have contacted xiaomi multiple times, each time when i contact xiaomi they are telling 5-7 or 8-10 working...
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Y
Yaha Patel
from Mumbai, Maharashtra
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fraud company

Address:Don't know, 380024
Website:I have esckated through emial address

I had purchased one mi tv but now we are getting issue with that, straight line is reflecting in tv due to heating issue i have raised complint baout this to mi customer care after that enginer was visited at my home and saying that you hvae to pay for this issue i was saying why we have to pay my product is under warranty they was saying no it's damage i was said show me where is the damage but they didn't resolve my problem i have escalted...
+1 videos
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A
ansu170
from Mumbai, Maharashtra
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service center no response

Address:Mgs telecom,R400,1st floor khalsa building bakshipur GORAKHPUR Uttar Pradesh 273001, Gorakhpur, Uttar Pradesh
Website:www.mi.com/in

Hi,

On 22 November, I was taken to the service center of MI due to the failure of the Redmi 5a mobile phone in the name of Akhilesh, first of all he checked the mobile and said that its camera, power button is not working.
He took the mobile to his service room. He checked there. Later I was told whose mother board would be changed, whose cost would be ₹ 4068, but when I refused, he greedily told me
And they...
+1 photos
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T
ttushar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mi india regarding not getting refund

Address:Pune India, Pune, Maharashtra, 411057

I have purchased mobile "Mi A3 Not just Blue 6GB+128GB" on 30th Sep 2019 and returned it by not accepting the delivery as per customer case instructed.
Later on they have said the refund will be credited to original payment source within 8-10 days.

But till today 25th Nov 2019 I have not received my refund amount.
They got my complain and called 2 -3 times but not able to provide refund.

Order...
+1 photos
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Address:New Delhi, Delhi

On 20 nov 2019 due to power on fault for my redmi note 7 mobile purchased on 13 march 2019 and with in warranty period of mi india company i go to mi centre divine galaxy e services sec 3 rohini delhi110085 code xmin1379 at 10:45am for repair where the executive told me if phone has not get water in it or open outside it will be repaired free under warranty to which i agree but on check they surprising told me that ur phone looked not balance...
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S
Soumava Jana
from Kolkata, West Bengal
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mi official authorised service center

Address:N/182, Taki Rd (N), East Kalikapur, 700124

In kolkata, there is a mi official service center at barasat. The most worst service center every visited. I had a problem of bad quality voice recoding. They tried to fix that by making the mic hole bigger, how funny 😂😂😂!! It maked my phone ugly. They didn't even pay us the damage charge. At last they said, the mother board needed to be changed to fix a tiny mic with ₹6000!!...
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R
Rajeshgyro
from Mumbai, Maharashtra
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regarding warranty issues with my product mi a3

Address:Chennai, Tamil Nadu

I have bought brand new mi a3 on 02/09/19.
Few days back i have experienced trouble with my touch screen so just visited nearby service centre to checkout this problem.
Initially they have tested my device and informed that there is software issue.
I have asked them to go ahead to solve the issue but later they have informed that issue is with the display.
And suggested me to replace it, i have asked them to claim...
+1 photos
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H
Harshal rathod
from Mumbai, Maharashtra
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mi note 7 pro dead

Address:Dasumal Nagar, Room No 8, 421004

My mobile mi note 7 pro is dead from 1 month because of rain. Service center tells that motherboard is damaged they want 12000. What is this? Because the loan of the mobile is not cleared and they want 12000 for the motherboard i want the mobile in replacement or change the mobile because i taken the mi note 7 pro of 6 gb ram 128 gb internal storage. And now the mobile is not in warrenty because the service center guy has cleared all the...
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M
Maaz@1994
from Bengaluru, Karnataka
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redmi note 7 pro unbearable service charges.

Address:Sterling technologies, 1st block, No. 46/20-2, 1st floor, 12th main, opp to Navrang theatre, Rajajinagar, Bangalore, Bangalore, Karnataka, 560023

My complaint is about the excessive charges in the mi service center.
I had taken my phone to the mi service
Center in Rajajinagar on[protected].
And as they took the phone without checking the phone correctly they informed it might be liquid damage. And they informed there will be inspection charges of ₹118 and then made me sign the document for charges. Then after 2 hrs of inspection they informed me that i had to...
+2 photos
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N
neilneeraj
from Mumbai, Maharashtra
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product not received since 1 week

Address:New Delhi, Delhi, 110044

Dear Concern,

I Neeraj, placed an online order for 32 inch. smart Led TV on your mi store on 14th Nov'19 but didn't receive the same. your delivery partner blue dart not helping me their delivery guy calling from Saturday that he will be come but every day, posting the status as address not proper. i am going cancelled the order if not received by tomorrow.

order id [protected]

call me on...
+1 photos
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