Xiaomi India Complaints & Reviews

I have buy redmi k20 with rs. 21999, on 1st august 2019 (6 gb ram, 64 gb internal storage). Mobile handset has network problem which is one kind of the major problem. Due to this problem i can't receive or forward any call. I went to mi service center two time but problem not solve. They update softwares and changed settings but problem still alive. I'm very frustrate with this phone. I have try to solve this problem with many ways but i failed. I didn't have any resolution about this problem. Due to this problem i lost my shares money. Because i was unable to sell my shares on the expiry date. I have call to mi customer care adjectives but they helpless also. I have attached some photos and videos of this handset which are the proof of my handsets problem. Kindly see and take adequate action about this company which cheat with customers.
Thank you,
Regards,
Vikas sharma
Call: [protected]
Email: vikas. [protected]@gmail.com

Dear sir,
Main getapps se 21000 coin collection kiya fr mujhe mi casual backpack black only coupon mila date[protected] but coupon ko reedam karne par black color ke bag out of stock show kar rha hai agr bag stock me nhi available tha to mi prize par out of stock show karna chiye but jab maine coupon reedam kiya tab show kar rha hai out of stock or coupon me condition be lga diya hai ki black color par he or valid time be de diya hai agr stock me nhi tha to phle se out of stock show karna chiye tha sir ab aap batye mera prize kaise milega plz help me.
Thnx
Ankit sahu

I have receive mi water purifier and when i check the box it was been opened n another tape was stick and filters of water purifier was being missing along with warranty card.
I have marked a mail to company when i saw box was open n things are missing in the box along with photos as per the same. But there was no proper investigation took place and i got a email that the box which you have received was in a intact condition.
I don't know what to do there is no warranty card there is no filters i just have machine. I don't know where should i raise a complaint for justice at right time explaining things but they are sending me again and again the same mail i am completely lost

Best mobile,
Thq so much for your good quality mobile..
I met a bike accident. Am using mi note5.. That time mobile display more than 90% broken,
Mobile mother board also turn in to 30 degree.
Now mobile shapes “y “display top one side and motherboard one side bottom only join
Still mobile working properly and really happy for buy your mi brand

Extremely irresponsible of Mi India to have deleted my MI account [protected] making it difficult for me to retrieve my Invoice ID!! This is a serious legal infringement for not providing me with Invoice for my purchase! I had made a purchase of (redmi note 5 pro + mi protect) of order ID: [protected] on May 2018, which is not showing in my account (mi account ID: [protected]). It is showing in some arbitrary mi account: [protected] which was automatically created using my email and mobile number during purchase. Now Mi India has deleted that account when I created my account [protected] using my email and mobile. I urgently require the invoice of order: [protected]. I've already sent snapshot of the box and IMEI numbers to Mi India customer case email. The Support Desk is completely clueless after three complaints lodged: WO:ISIN[protected]-4B84, WO:ISIN[protected]-778B, WO:ISIN[protected]-74A8 . I URGENTLY require the Invoice Bill.

I purchased mi led smart tv 4a 43inch on oct 13th 2018.
After 1year 4month the tv panel is having problems like white dot and blue vertical lines in between the screen.
I called customer service. But no use. My tv panel is under warranty.

I believe that mi tv wil be resolved by support. After my purchase i suggested my friends to purchase the same, but now...

I request mi india to replace the tv under warranty.

Dear sir/madam,

I would like to inform you that i observed error when trying to open message it crashed the message menu and stopped due to some unwanted error

For more details please refer attached error for your quick resolution

Android. Database. Sqlite. Sqliteexception: no such column: rms_type (Code 1):, while compiling: select _id, date, message_count, unread_count, recipient_ids, snippet, snippet_cs, read, error, has_attachment, stick_time, private_addr_ids, last_sim_id, sp_type, has_draft, rms_type from (Select * from threads where _id 0) where message_count0 or has_draft0 order by date desc
At android. Database. Databaseutils. Readexceptionfromparcel (Databaseutils. Java:181)
At android. Database. Databaseutils. Readexceptionfromparcel (Databaseutils. Java:137)
At android. Content. Contentproviderproxy. Query (Contentprovidernative. Java:420)
At android. Content. Contentresolver. Query (Contentresolver. Java:490)
At android. Content. Contentresolver. Query (Contentresolver. Java:434)
At com. Android. Mms. Util. Sqlitewrapper. Query (Sourcefile:89)
At com. Android. Mms. Data. Conversation. Loadthreadsfromcursor (Sourcefile:2386)
At com. Android. Mms. Data. Conversation. Cacheallthreads (Sourcefile:2366)
At com. Android. Mms. Data. Conversation. Access$000 (Sourcefile:84)
At com. Android. Mms. Data. Conversation$refreshrunnable. Run (Sourcefile:1462)
At java. Util. Concurrent. Threadpoolexecutor. Runworker (Threadpoolexecutor. Java:1112)
At java. Util. Concurrent. Threadpoolexecutor$worker. Run (Threadpoolexecutor. Java:587)
At java. Lang. Thread. Run (Thread. Java:818)

My brother has bought a mobile (Redmi K20 Carbon black) from an offline store named "Unbox Gadget Pvt Ltd" in Pune dated 14 June 2020. Now it's been only one and a half a month and the mobile isn't working
properly. There is a problem with touch. The touch works when the mobile is on charging but fails when we remove it from charging. He tried to contact to your service
center and people there checked the mobile. They said my brother tried to open the mobile from outside (from another shop). But that is not the case. Just a logical
thing if your device has a warranty period what type of person will try to take the device to another shop. The point is they refused to help him saying that the seal that shows whether mobile is opened from other shops is not there. So please give us the proof that the mobile phones have such seals in there and my brother's
mobile had one. We want to get the exchange of the device or please service it cause it's within the warranty period. Please let us know if you can't help we will try to take other actions.
I just wanted to know where the mobile has manufactured and whether it already has a seal or not.

Below are the details of the phone.

Model: Redmi K20 Carbon Black
Invoice date: 14 June 2020
Invoice No: SMN[protected]
Order No: SA[protected]
Cust Name: Kartik Vidhate
Price Paid: 19999

Please kindly look into the matter. And help us to get an exchange of the faulty piece. I have attached the images of receipt, mobile, and a video showing the improper working of touch.

Android. Database. Sqlite. Sqliteexception: no such column: rms_type (Code 1):, while compiling: select _id, date, message_count, unread_count, recipient_ids, snippet, snippet_cs, read, error, has_attachment, stick_time, private_addr_ids, last_sim_id, sp_type, has_draft, rms_type from (Select * from threads where _id 0) where message_count0 or has_draft0 order by date desc
At android. Database. Databaseutils. Readexceptionfromparcel (Databaseutils. Java:179)
At android. Database. Databaseutils. Readexceptionfromparcel (Databaseutils. Java:135)
At android. Content. Contentproviderproxy. Query (Contentprovidernative. Java:421)
At android. Content. Contentresolver. Query (Contentresolver. Java:532)
At android. Content. Contentresolver. Query (Contentresolver. Java:473)
At com. Android. Mms. Util. Sqlitewrapper. Query (Sourcefile:89)
At com. Android. Mms. Data. Conversation. Loadthreadsfromcursor (Sourcefile:2386)
At com. Android. Mms. Data. Conversation. Cacheallthreads (Sourcefile:2366)
At com. Android. Mms. Data. Conversation. Access$000 (Sourcefile:84)
At com. Android. Mms. Data. Conversation$refreshrunnable. Run (Sourcefile:1462)
At java. Util. Concurrent. Threadpoolexecutor. Runworker (Threadpoolexecutor. Java:1133)
At java. Util. Concurrent. Threadpoolexecutor$worker. Run (Threadpoolexecutor. Java:607)
At java. Lang. Thread. Run (Thread. Java:760)

Android. Database. Sqlite. Sqliteexception: no such column: rms_type (Code 1):, while compiling: select _id, date, message_count, unread_count, recipient_ids, snippet, snippet_cs, read, error, has_attachment, stick_time, private_addr_ids, last_sim_id, sp_type, has_draft, rms_type from (Select * from threads where _id 0) where message_count0 or has_draft0 order by date desc
At android. Database. Databaseutils. Readexceptionfromparcel (Databaseutils. Java:179)
At android. Database. Databaseutils. Readexceptionfromparcel (Databaseutils. Java:135)
At android. Content. Contentproviderproxy. Query (Contentprovidernative. Java:421)
At android. Content. Contentresolver. Query (Contentresolver. Java:534)
At android. Content. Contentresolver. Query (Contentresolver. Java:475)
At com. Android. Mms. Util. Sqlitewrapper. Query (Sourcefile:89)
At com. Android. Mms. Data. Conversation. Loadthreadsfromcursor (Sourcefile:2386)
At com. Android. Mms. Data. Conversation. Cacheallthreads (Sourcefile:2366)
At com. Android. Mms. Data. Conversation. Access$000 (Sourcefile:84)
At com. Android. Mms. Data. Conversation$refreshrunnable. Run (Sourcefile:1462)
At java. Util. Concurrent. Threadpoolexecutor. Runworker (Threadpoolexecutor. Java:1133)
At java. Util. Concurrent. Threadpoolexecutor$worker. Run (Threadpoolexecutor. Java:607)
At java. Lang. Thread. Run (Thread. Java:760)

Facing ghost touch issue on device and the service centre is delaying the resolving process. Since 3 days i have been facing the issue and i went to mi service centre rajahmundry and they said to me to come after 4 days. They won't know the exact issue but they are telling me that firstly they will change the display and then will test it's working or not but it takes them 4 days to do that. Taking too much time for resolving issue

Very disappointed with mi services

As subjected its complaint number of xiaomi it regarding defective received 5 days back and they are refusing to replace it while its under 10 days replacement warranty.
I escalated this complaint many time but no one help me out neither customer support nor service centre thats why I'm complaining here seeking for help and to replace my faulty phone.
Complaint no. WOIN[protected]

I just redeem my mi coins for headset successfully but i did not get any coupon in my account. Please check this details. I have collected this coins daily, if it doesn't get to me it's have been a big loss to me. I need my coupon compulsory. So many days i have been waiting for this headset. Ian collected this coins in all conditions but till now i didn't get any coupon. Please keep an eye this message. Indeed my coupon to my account fastly.

I was submitted my redmi y2 to v care infomatics mi authorised service centre on 24 feb 2020 for the headphone jack issue which is not supported for mic with volume control buttons and then they given my cellphone back to me same day but my problem was not resolved that time and they also apologize for that. But when they give me my cellphone back, my cellphone's lock button was not working properly and they didn't took the responsibility of that thing and even now not resolving the problem too.

When i'm trying to open my message app in my mi4i phone, i get the below error message and unable to send or receive messages.

Android. Database. Sqlite. Sqliteexception: no such column: rms_type (Code 1):, while compiling: select _id, date, message_count, unread_count, recipient_ids, snippet, snippet_cs, read, error, has_attachment, stick_time, private_addr_ids, last_sim_id, sp_type, has_draft, rms_type from (Select * from threads where _id 0) where message_count0 or has_draft0 order by date desc
At android. Database. Databaseutils. Readexceptionfromparcel (Databaseutils. Java:181)
At android. Database. Databaseutils. Readexceptionfromparcel (Databaseutils. Java:137)
At android. Content. Contentproviderproxy. Query (Contentprovidernative. Java:420)
At android. Content. Contentresolver. Query (Contentresolver. Java:490)
At android. Content. Contentresolver. Query (Contentresolver. Java:434)
At com. Android. Mms. Util. Sqlitewrapper. Query (Sourcefile:89)
At com. Android. Mms. Data. Conversation. Loadthreadsfromcursor (Sourcefile:2386)
At com. Android. Mms. Data. Conversation. Cacheallthreads (Sourcefile:2366)
At com. Android. Mms. Data. Conversation. Access$000 (Sourcefile:84)
At com. Android. Mms. Data. Conversation$refreshrunnable. Run (Sourcefile:1462)
At java. Util. Concurrent. Threadpoolexecutor. Runworker (Threadpoolexecutor. Java:1112)
At java. Util. Concurrent. Threadpoolexecutor$worker. Run (Threadpoolexecutor. Java:587)
At java. Lang. Thread. Run (Thread. Java:818)

I had bought a xiaomi redmi 7 pro in october 2019
It went dead on 23rd january 2020
When i went to the service centre at v-care at vt station mumbai
They bluntly denied the warranty service and took rs.118 as service charge.
They have denied me the warranty and gave me a estimate repair cost of rs.14000/-
Kindly help me get warranty of the set and replaced it free of cost

Woin[protected]
I recvd mi band 4 which is defective.
On contacting customer care they r always giving timelines that someone will call. But no one calls.
Today suddenly they say go to service center.
I will not. I have ordered at home i need replacement at home.
Pl take action against xiomi. Hopeless and pathetic customer service. No sense of customer complains resolution.

Android. Database. Sqlite. Sqliteexception: no such column: rms_type (Code 1):, while compiling: select _id, date, message_count, unread_count, recipient_ids, snippet, snippet_cs, read, error, has_attachment, stick_time, private_addr_ids, last_sim_id, sp_type, has_draft, rms_type from (Select * from threads where _id 0) where message_count0 or has_draft0 order by date desc
At android. Database. Databaseutils. Readexceptionfromparcel (Databaseutils. Java:181)
At android. Database. Databaseutils. Readexceptionfromparcel (Databaseutils. Java:137)
At android. Content. Contentproviderproxy. Query (Contentprovidernative. Java:420)
At android. Content. Contentresolver. Query (Contentresolver. Java:490)
At android. Content. Contentresolver. Query (Contentresolver. Java:434)
At com. Android. Mms. Util. Sqlitewrapper. Query (Sourcefile:89)
At com. Android. Mms. Data. Conversation. Loadthreadsfromcursor (Sourcefile:2386)
At com. Android. Mms. Data. Conversation. Cacheallthreads (Sourcefile:2366)
At com. Android. Mms. Data. Conversation. Access$000 (Sourcefile:84)
At com. Android. Mms. Data. Conversation$refreshrunnable. Run (Sourcefile:1462)
At java. Util. Concurrent. Threadpoolexecutor. Runworker (Threadpoolexecutor. Java:1112)
At java. Util. Concurrent. Threadpoolexecutor$worker. Run (Threadpoolexecutor. Java:587)
At java. Lang. Thread. Run (Thread. Java:818)

I have purchased mi 4c pro tv (32 inch) from amazon on october 9th 2018.

Order#[protected]

Serial number : 19285/[protected]

Warranty ; 2 years on panel

We've been using our new 32 inch"mi 4c pro tv (32 inch) for 1 year 4 months, all of the sudden while my wife watching tv a loud noise comes out of it and a line starts appearing on the screen. It turned out to be a crack on the panel,

The inside of my tv is cracked. You can see it’s cracked from the inside because you can only see the crack when the tv is on. There is no visible damage to the outside. Nothing has come into contact with the screen

I raised the mi ticket job number tvin[protected]. I have already been in contact with the"executive"line and they stated the same:"mi does not cover physical damage", which is unacceptable as my wife was watching tv, when it happened; we would not go through this trouble if we had broken the tv, it's a matter of principles.

And all they wanted was a picture and that's how they can tell there was physical damage? When there are no scratches, no external damage, nothing, so basically i am being called a liar.

We did not cause physical damage to the tv and only ask for fair treatment. I hope they can reconsider the decision.

I would appreciate anything you can do to help, i have seen the same case online for other people.

If my issue is not resolved i will raised the case in customer forum.

I have a problem in my cell phone message not coming... Problem of xiaomi.. Android. Database. Sqlite. Sqliteexception: no such column: rms_type (Code 1):, while compiling: select _id, date, message_count, unread_count, recipient_ids, snippet, snippet_cs, read, error, has_attachment, stick_time, private_addr_ids, last_sim_id, sp_type, has_draft, rms_type from (Select * from threads where _id 0) where message_count0 or has_draft0 order by date desc
At android. Database. Databaseutils. Readexceptionfromparcel (Databaseutils. Java:179)
At android. Database. Databaseutils. Readexceptionfromparcel (Databaseutils. Java:135)
At android. Content. Contentproviderproxy. Query (Contentprovidernative. Java:421)
At android. Content. Contentresolver. Query (Contentresolver. Java:502)
At android. Content. Contentresolver. Query (Contentresolver. Java:444)
At com. Android. Mms. Util. Sqlitewrapper. Query (Sourcefile:89)
At com. Android. Mms. Data. Conversation. Loadthreadsfromcursor (Sourcefile:2386)
At com. Android. Mms. Data. Conversation. Cacheallthreads (Sourcefile:2366)
At com. Android. Mms. Data. Conversation. Access$000 (Sourcefile:84)
At com. Android. Mms. Data. Conversation$refreshrunnable. Run (Sourcefile:1462)
At java. Util. Concurrent. Threadpoolexecutor. Runworker (Threadpoolexecutor. Java:1113)
At java. Util. Concurrent. Threadpoolexecutor$worker. Run (Threadpoolexecutor. Java:588)
At java. Lang. Thread. Run (Thread. Java:818)