Xiaomi India Complaints & Reviews

I just redeem my mi coins for headset successfully but i did not get any coupon in my account. Please check this details. I have collected this coins daily, if it doesn't get to me it's have been a big loss to me. I need my coupon compulsory. So many days i have been waiting for this headset. Ian collected this coins in all conditions but till now i didn't get any coupon. Please keep an eye this message. Indeed my coupon to my account fastly.

I was submitted my redmi y2 to v care infomatics mi authorised service centre on 24 feb 2020 for the headphone jack issue which is not supported for mic with volume control buttons and then they given my cellphone back to me same day but my problem was not resolved that time and they also apologize for that. But when they give me my cellphone back, my cellphone's lock button was not working properly and they didn't took the responsibility of that thing and even now not resolving the problem too.

When i'm trying to open my message app in my mi4i phone, i get the below error message and unable to send or receive messages.

Android. Database. Sqlite. Sqliteexception: no such column: rms_type (Code 1):, while compiling: select _id, date, message_count, unread_count, recipient_ids, snippet, snippet_cs, read, error, has_attachment, stick_time, private_addr_ids, last_sim_id, sp_type, has_draft, rms_type from (Select * from threads where _id 0) where message_count0 or has_draft0 order by date desc
At android. Database. Databaseutils. Readexceptionfromparcel (Databaseutils. Java:181)
At android. Database. Databaseutils. Readexceptionfromparcel (Databaseutils. Java:137)
At android. Content. Contentproviderproxy. Query (Contentprovidernative. Java:420)
At android. Content. Contentresolver. Query (Contentresolver. Java:490)
At android. Content. Contentresolver. Query (Contentresolver. Java:434)
At com. Android. Mms. Util. Sqlitewrapper. Query (Sourcefile:89)
At com. Android. Mms. Data. Conversation. Loadthreadsfromcursor (Sourcefile:2386)
At com. Android. Mms. Data. Conversation. Cacheallthreads (Sourcefile:2366)
At com. Android. Mms. Data. Conversation. Access$000 (Sourcefile:84)
At com. Android. Mms. Data. Conversation$refreshrunnable. Run (Sourcefile:1462)
At java. Util. Concurrent. Threadpoolexecutor. Runworker (Threadpoolexecutor. Java:1112)
At java. Util. Concurrent. Threadpoolexecutor$worker. Run (Threadpoolexecutor. Java:587)
At java. Lang. Thread. Run (Thread. Java:818)

I had bought a xiaomi redmi 7 pro in october 2019
It went dead on 23rd january 2020
When i went to the service centre at v-care at vt station mumbai
They bluntly denied the warranty service and took rs.118 as service charge.
They have denied me the warranty and gave me a estimate repair cost of rs.14000/-
Kindly help me get warranty of the set and replaced it free of cost

Woin[protected]
I recvd mi band 4 which is defective.
On contacting customer care they r always giving timelines that someone will call. But no one calls.
Today suddenly they say go to service center.
I will not. I have ordered at home i need replacement at home.
Pl take action against xiomi. Hopeless and pathetic customer service. No sense of customer complains resolution.

Android. Database. Sqlite. Sqliteexception: no such column: rms_type (Code 1):, while compiling: select _id, date, message_count, unread_count, recipient_ids, snippet, snippet_cs, read, error, has_attachment, stick_time, private_addr_ids, last_sim_id, sp_type, has_draft, rms_type from (Select * from threads where _id 0) where message_count0 or has_draft0 order by date desc
At android. Database. Databaseutils. Readexceptionfromparcel (Databaseutils. Java:181)
At android. Database. Databaseutils. Readexceptionfromparcel (Databaseutils. Java:137)
At android. Content. Contentproviderproxy. Query (Contentprovidernative. Java:420)
At android. Content. Contentresolver. Query (Contentresolver. Java:490)
At android. Content. Contentresolver. Query (Contentresolver. Java:434)
At com. Android. Mms. Util. Sqlitewrapper. Query (Sourcefile:89)
At com. Android. Mms. Data. Conversation. Loadthreadsfromcursor (Sourcefile:2386)
At com. Android. Mms. Data. Conversation. Cacheallthreads (Sourcefile:2366)
At com. Android. Mms. Data. Conversation. Access$000 (Sourcefile:84)
At com. Android. Mms. Data. Conversation$refreshrunnable. Run (Sourcefile:1462)
At java. Util. Concurrent. Threadpoolexecutor. Runworker (Threadpoolexecutor. Java:1112)
At java. Util. Concurrent. Threadpoolexecutor$worker. Run (Threadpoolexecutor. Java:587)
At java. Lang. Thread. Run (Thread. Java:818)

I have purchased mi 4c pro tv (32 inch) from amazon on october 9th 2018.

Order#[protected]

Serial number : 19285/[protected]

Warranty ; 2 years on panel

We've been using our new 32 inch"mi 4c pro tv (32 inch) for 1 year 4 months, all of the sudden while my wife watching tv a loud noise comes out of it and a line starts appearing on the screen. It turned out to be a crack on the panel,

The inside of my tv is cracked. You can see it’s cracked from the inside because you can only see the crack when the tv is on. There is no visible damage to the outside. Nothing has come into contact with the screen

I raised the mi ticket job number tvin[protected]. I have already been in contact with the"executive"line and they stated the same:"mi does not cover physical damage", which is unacceptable as my wife was watching tv, when it happened; we would not go through this trouble if we had broken the tv, it's a matter of principles.

And all they wanted was a picture and that's how they can tell there was physical damage? When there are no scratches, no external damage, nothing, so basically i am being called a liar.

We did not cause physical damage to the tv and only ask for fair treatment. I hope they can reconsider the decision.

I would appreciate anything you can do to help, i have seen the same case online for other people.

If my issue is not resolved i will raised the case in customer forum.

I have a problem in my cell phone message not coming... Problem of xiaomi.. Android. Database. Sqlite. Sqliteexception: no such column: rms_type (Code 1):, while compiling: select _id, date, message_count, unread_count, recipient_ids, snippet, snippet_cs, read, error, has_attachment, stick_time, private_addr_ids, last_sim_id, sp_type, has_draft, rms_type from (Select * from threads where _id 0) where message_count0 or has_draft0 order by date desc
At android. Database. Databaseutils. Readexceptionfromparcel (Databaseutils. Java:179)
At android. Database. Databaseutils. Readexceptionfromparcel (Databaseutils. Java:135)
At android. Content. Contentproviderproxy. Query (Contentprovidernative. Java:421)
At android. Content. Contentresolver. Query (Contentresolver. Java:502)
At android. Content. Contentresolver. Query (Contentresolver. Java:444)
At com. Android. Mms. Util. Sqlitewrapper. Query (Sourcefile:89)
At com. Android. Mms. Data. Conversation. Loadthreadsfromcursor (Sourcefile:2386)
At com. Android. Mms. Data. Conversation. Cacheallthreads (Sourcefile:2366)
At com. Android. Mms. Data. Conversation. Access$000 (Sourcefile:84)
At com. Android. Mms. Data. Conversation$refreshrunnable. Run (Sourcefile:1462)
At java. Util. Concurrent. Threadpoolexecutor. Runworker (Threadpoolexecutor. Java:1113)
At java. Util. Concurrent. Threadpoolexecutor$worker. Run (Threadpoolexecutor. Java:588)
At java. Lang. Thread. Run (Thread. Java:818)

I have a 2 months old redmi note 5 pro which i purchased from amazon. It was working fine untill i noticed a bug. While i was watching youtube, suddenly the video got stopped and no sound was coming. I went to gallery and i couldn't view any video there also.
So please help me further with details. We were satisfied with the phone, but sorry for the complaint. Please help me for the problem as soon as possible

My name is gourab nayak. I am from balimela, malkangiri, odisha. I bought a redmi note 8 phone from redmi store in raibabu street, jeypore, koraput, odisha on 11 february 2020. After a few days, some problem appeared in the display of my phone. I went to the mi service center with my phone. The problem that was coming in my display was not coming all the time and it used to come in some time.
Then those people updated the software in mobile and gave the phone back to me. Then after some time the same problem appeared again to me.
Then i took the mobile and go to the service center and tell them, sir, there is a problem in my mobile again, you do something. He said that i do not see the problem. You leave the phone with me for 2 days for the test. I had spoken with mi customer care before giving service center. After talking with the customer care, the test i had done in the phone and the phone failed in the test, then he said that you go and give the phone to the mi care.in the second day, i called the mi care and asked that sir, do found something about my phone. He said that some problem is not visible in your phone. He said that replace the display of your phone and give it to you. I said that my phone is not even 7 days old. I told him that if you really want to help me, then get my phone replaced. I do not want repair in the phone. I need a phone replacement. I am a student and i am having a problem with frequent visits.
Who will give my money by spending money that i am going to again and again? Those people are saying that the phone is fine. I need a replacement for the phone. Why was the problem within 7 days?
Service center: m. G. Road jeypore - flex
Phone number: [protected]
About me
Gourab nayak
Contact: [protected]

Android. Database. Sqlite. Sqliteexception: no such column: rms_type (Code 1):, while compiling: select _id, date, message_count, unread_count, recipient_ids, snippet, snippet_cs, read, error, has_attachment, stick_time, private_addr_ids, last_sim_id, sp_type, has_draft, rms_type from (Select * from threads where _id 0) where message_count0 or has_draft0 order by date desc
At android. Database. Databaseutils. Readexceptionfromparcel (Databaseutils. Java:179)
At android. Database. Databaseutils. Readexceptionfromparcel (Databaseutils. Java:135)
At android. Content. Contentproviderproxy. Query (Contentprovidernative. Java:418)
At android. Content. Contentresolver. Query (Contentresolver. Java:756)
At android. Content. Contentresolver. Query (Contentresolver. Java:705)
At android. Content. Contentresolver. Query (Contentresolver. Java:663)
At com. Android. Mms. Util. Sqlitewrapper. Query (Sourcefile:89)
At com. Android. Mms. Data. Conversation. Loadthreadsfromcursor (Sourcefile:2386)
At com. Android. Mms. Data. Conversation. Cacheallthreads (Sourcefile:2366)
At com. Android. Mms. Data. Conversation. Access$000 (Sourcefile:84)
At com. Android. Mms. Data. Conversation$refreshrunnable. Run (Sourcefile:1462)
At java. Util. Concurrent. Threadpoolexecutor. Runworker (Threadpoolexecutor. Java:1162)
At java. Util. Concurrent. Threadpoolexecutor$worker. Run (Threadpoolexecutor. Java:636)
At java. Lang. Thread. Run (Thread. Java:764)

Android. Database. Sqlite. Sqliteexception: no such column: rms_type (Code 1):, while compiling: select _id, date, message_count, unread_count, recipient_ids, snippet, snippet_cs, read, error, has_attachment, stick_time, private_addr_ids, last_sim_id, sp_type, has_draft, rms_type from (Select * from threads where _id 0) where message_count0 or has_draft0 order by date desc
At android. Database. Databaseutils. Readexceptionfromparcel (Databaseutils. Java:179)
At android. Database. Databaseutils. Readexceptionfromparcel (Databaseutils. Java:135)
At android. Content. Contentproviderproxy. Query (Contentprovidernative. Java:421)
At android. Content. Contentresolver. Query (Contentresolver. Java:534)
At android. Content. Contentresolver. Query (Contentresolver. Java:475)
At com. Android. Mms. Util. Sqlitewrapper. Query (Sourcefile:89)
At com. Android. Mms. Data. Conversation. Loadthreadsfromcursor (Sourcefile:2386)
At com. Android. Mms. Data. Conversation. Cacheallthreads (Sourcefile:2366)
At com. Android. Mms. Data. Conversation. Access$000 (Sourcefile:84)
At com. Android. Mms. Data. Conversation$refreshrunnable. Run (Sourcefile:1462)
At java. Util. Concurrent. Threadpoolexecutor. Runworker (Threadpoolexecutor. Java:1133)
At java. Util. Concurrent. Threadpoolexecutor$worker. Run (Threadpoolexecutor. Java:607)
At java. Lang. Thread. Run (Thread. Java:760)

I bought a redmi note 7 pro on 10th january 2020 6 to 7 days it worked properly after that it is not at all working...

I bought from sangeetha mobile they are guiding us not to buy mi redmi phones 99% problem occurs... They are miss guiding us in a wrong way... I am die hard fan of mi redmi but sangeetha mobile is the 1st 1 to misguiding about the brand...

I visited twice to mi service center radiant placed in kadaperi near tambaram... They did nothing and telling sim fault... I changed 3 sims but still not working...

Mi should help us and replace the phone we are walking here and there to sangeetha and service station for 10th day... None helping me...

Mi please help and resolve my problem please exchange...

Imei 1 no. [protected]
Imei 2 no. [protected]

Im
Basha
Mobile [protected]

Imei. No:â  [protected]model:â redmi note 7 pro (4gb+64gb) color: blackdop:[protected]
Unable to increase or decrease the media volume ;i've visited to the service center around 7 to 8 times regarding the same issue and 3 timesâ they have given same solution by doing software and never provides jobsheet for every issueâ how many times ever i visit to svc, when i submitted my handset in the miâ service center, they did not provide jobsheet when visited 2nd time, when i demandedfor jobsheet the service center people said sorry we wont give jobsheet for repeated issuebecause they will loose their tat itseems, they have done 4 times software, 1 time checked byâ replacing speaker again issue reproduced again visited to service center, then replaced motherboard again issue repeated in a couple of days and also visited to service center immediatelybut in return they have done nothing except again the same software and since till todaymy handset is at service center and they are using it for their personal useâ and service center people saying if issue again reproduced again submit the handset, again theywill make bug report again share to their team again software again re visit the process goeson untill my warranty expires then over, never saw such a # service, feeling ashamedfor being the mi user and suffered alot for choosing this worst brand, hope none of myâ surrounding people use mi, i promptly say that this brand is worstest brand service ever i seeneven after several visit to service center and several call mi care and raisingâ several complaints no solution i gotâ i kindly need handset replacement

Redmi 4 mobile power not getting on 29 Jan same is reported to vasundhra ghaziabad service center.they changed battery and subboard assy and charged 1646 rupees.but after 1weak same problem persist again reported at same center this time they told me that problem is due to moisture.again today on 11feb same problem persist and this time they told problem is due to short circuiting.if the problem was due to moisture and short circuiting then why they changed battery and charging port when I asked then they don't have answer.agian they some how switch on my phone but after two hour again problem persist. I have wasted lots of time and money.please reply.

My phone had some issue with the camera and i had given that to nearest service center in mangalore, they told me that the camera need to be replaced and that will take about 4-5 days. Its been 8 days for now and the job sheet says the phone is already been collected by the customer.
I tried contacting mi customer service which was of no use.
Fck

Why android 10 update for poco f1 despite of costlier mobile. All low range update given by you. Kindly rollout update for poco f1. Also when i mobile bought it was near about 24000. But now rate drastically come down. Flash sale is better or i have to buy mobile after some period. Kindlysuggest when i will xiaomi products. Also kindly update when you will rollout update for poco f1

I have purchased the mi earphones on 22nd jan 2020 from one of your franchise located in gokulpeth nagpur. But they still haven't mailed me the invoice nor they have given me the hard copy. It's been very disappointing experience for me.
I haven't seen such an irresponsible staff of any brand
I suggest mi that you should look after standardising your service aspects
It's been more than 14 days and i haven't got my invoice of purchase
Being one of the loyal customer this was an unexpected behaviour from your staff.
Also i would like to suggest you that those earphones aren't much comfortable to wear so you people should come up with some redesign for this product

Mobile Model: Redmi 8 IEMI / SN: [protected]
Invoice No: 6783241 dated 29/12/2019 Purchased Online through MI Store received on 2nd January 2020 at 5 Pm.
Billed By:
Xiaomi Technology India Pvt. Ltd. C/o DHL Supply Chain India Pvt. Ltd, K Square, KurundVillage, Opp Urban Tadaka Restaurant, Bhiwandi - 421101
GSTIN: 27AAACX1645B1ZO

Customer:
P. Srinivas Rao
H. No. 10 - 5 - 20, Fathenagar, Hyderabad - 500018
M: [protected]

I had brought this Redmi 8 Mobile from MI Store Online and received the same on 2nd January 2020.

I started using the Mobile and recently when brought a Headset from one of the Authorised MI Store he said there is a slight bent of the Mobile and told to get it replaced.

I went to MI Exclusive Service centre at Omkala Building, Opp Pace Hospital, Beside Andhra Bank, Begumpet, Hyderabad - 500016 Ph. No.[protected]. Email: xiaomi.begumpet.[protected]@tvs-e.in vide token No B021 and met Mr Samuel the Store Incharge and he says the Mobile is bent and need to change the Display Panel and need to pay for the Spare replaced.

I had informed as this is under warranty and as there is no physical damage and even the touch and display is also working fine but since it was a recent purchase and asking to resolve it I visited the store. But the Service Incharge didnot even bothered to do the proper introspection of the mobile and simply says need to replace it on chargeable basis only.

I had called the customer care on the number[protected] and spoken to Ms Akansha and explained her the issue and she had spoken to Mr Samuel and later she also says to pay for the Spare.

I was addressing it as a Product Quality Issue and they simply deny and also least bothered for the Customers.

I request to seek Justice at the earliest.

Thanks & Regards

P. Srinivas Rao
H. No. 10 - 5 - 20
Fathenagar,
Hyderabad - 500018
M: [protected]
Email: [protected]@gmail.com

We would like to inform you that we have purchased MI 55 inch Smart TV on 14/06/2019 .The particulars of the same TV is as under:

Invoice No 292, from Aggarwal Telecom situated at H-4/66, sector-16, Rohini, Delhi-110085
Mi Led Tv 4 Pro 138.8 cm 55 inch
No is[protected]
For last 3 days (since 05/01/2020) the TV is not functioning. So, we called your representative to rectify the defect. But your representative refused to carry out the necessary rectification, stating that the same defect is not covered under the warranty.

Today once again your technician visited and I showed him that there was no scratch on the both sides the body of the Tv. He has also acknowledged from the position of the Tv set installed that there is no possibilities of being thirst by any object.

So it appears that the fault is internal of the Tv set, where nobody have any access of the sealed and compact unit. The necessary video and still photos have been taken in the presence of your representative. These will be forwarded to you, if required by you.

I further like to inform you that I had already complained regarding some misfunctioning of the set earlier, your person thereafter visited but could not rectify. The earlier problem of misfunctioning has now aggravated on account of no- rectifying the same.

We would also like to state that, on account of your reputation, we have purchased many more appliances from .MI, inclusive of another one smart TV.

However, we would request you to please either properly rectify the defect of the TV or replace the same within a week. In the event of your failure to take necessary action within a week, we will be compelled to approach the Consumer court for necessary action under the consumer law.

Thanking you and awaiting your earliest action.

Yours truly,

For Amtex Safety Systems

Utpal Bhattacharya