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Xiaomi India Complaints & Reviews

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Last updated Feb 16, 2024
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Xiaomi India reviews & complaints page 74

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P
PoojaTalwar
from Pune, Maharashtra
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refund not received from mi company.

I had made one transaction of amount rs 5029 via gpay on 27th november, 2019 to mi company on mi.com. The money got deducted from my account successfully. My bank icici has shared the rrn/transaction number, mi's bank account number in which the money got credited and their ifsc code. I have shared the received information to mi company but still they are saying that they have not received the money.

Icici customer care has...
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L
Lohar Aba Nathuram
from Mumbai, Maharashtra
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complaint against received a fake mobile phone

Address:Pune, Maharashtra

Dear sir,
I have bought redmi note 7 pro mobile on 16th may, 2019 from flipkart. I am facing network problem since one month. Automatically mobile network gets disable. Thats why i went to prism enterprises nigdi, pune - authorised service center on 05th december, 2019. After checking mobile, your representative said that mobile could not repair under warranty. Because mobile phone doesn't have sticker having imei number on it and...
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Address:KAMATGHAR, Thane, Maharashtra, 421302

To,
Xiaomi india (Support)

Sir/madam,

I booked a new phone redmi note 8 pro 8gb+128gb variant on 29 nov 2019 and i also entered my gstin no. 27bwaps7144e1zg in gstin section at the time of booking. And on 01-dec-2019 i received my product & invoice but this invoice does not contain my gstin no.
And if my gstin no. Is not entered in my invoice then i am not able to get my gst tax credit.
So,...
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M
megha nautiyal
from Navi mumbai, Maharashtra
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mi led smart tv 55 inch stopped working

Address:D3 flat 1002 bank of india colony sector 13 nerul, 400706

Purchased tv through flipkart on 3rd mar 2018 for rs. 3999. On 29 sep 2019 it stopped working. I raised a complaint with mi service centre via toll free number. They said that display panel is not working and display oanel is not available for this model hence entire tv will be replaced.. Despite display panel being in warranty issue is not resolved yet. It has been more than 2 months now... Pathetic services from mi. Customer care has no...
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V
Vedant CVedant Chindhehindhe
from Mumbai, Maharashtra
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found my poco f1 dead in the morning

Address:A/p. malichinchora, Tal. Newasa, Dist Ahmednagar, Ahmednagar, Maharashtra, 414602

When i tried to update my phone it got stuck in installing the september 2019 security update. And didnt start after it. After it i went to service center they reinstalled the os. After some days the pocophone got stusk in the bootloop and suddenly after 1 month phone is dead. With issues of motherboard i went to service center they says u have to change motherboard which is very costly after the expired warrenty. I need help with it....
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A
akash9005
from Pune, Maharashtra
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mi led smart tv 4a pro...

Hi,
I have purchased a mi (32") from flipkart for gifting to some of my relatives on her wedding ceremony due to which it was not installed at that time nor checked by us.
The issue is that they are trying to start it but they can't, as it's not getting started now.

So, i would like to request to kindly depute a service person to attend the problem as soon as possible because it's creating a bad impression.br...
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V
vishal4053
from Noida, Uttar Pradesh
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charges money in warranty

Address:110096

I have an issue related to my phone redmi note 7 pro that its headphone jack is not working properly i went to that xiaomi india service centre noida sector 18 branch they told me first you have to change your display bcoz its damaged... My display is not damaged and i have issue on my headphone jack not in my display. They say u have to change its our policy... I purchased my phone in may 2019 its in warranty... And then they also say whole...
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U
uday kanna
from Mumbai, Maharashtra
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new_res_case: delay in order - mobile redmi note 8pro

Address:500032

Dear sir / madam,

I am writing to you to raise an issue about: mobile phone order

The issue that i have experienced was: my order is taking long time to be delivered. I should receive my order by 3rd of this month.
The delivery executive says that.. During there scanning... The product was not found in the courier.

It occurred on: 3/12/2019

Kinldy send me the order as early...
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A
Aparna Misri
from New Delhi, Delhi
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complaint of store manager in mi store ambience mall gurgaon

Address:120022

Hi,

I work in gurgaon near ambience mall. I went to store for purchasing mi tv and i asked staff about delivery from the store and he said yes. All billing has been done i did payment through card and later on i got to know dat they can't deliver the tv from store as there contract has expired wid courier partner as it was lasted for only one year. It cud possible staff has no idea but store manager mr. Mukesh he was totally...
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P
Prashanth Reddy G
from Karwar, Karnataka
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mi mobile blast while charging

Address:Xiaomi

Respected Sir/Madam,
With reference to the above subject, I am Prashantreddy purchased Mi-A1 mobile on date[protected] in Flipkart. sold by Sarvadika retail private Ltd. No 42/1, Kacherakanahalli village Jadigenahalli Hobli, Hoskote taluka, Banglore Karanataka.above mentioned mobile was blasted while charging on date[protected] at early morning 3.20 am. after blasting of mobile the entire room smoke for an hour. No dought the warranty...
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A
Abhishek Nag
from Mumbai, Maharashtra
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misleading customer and charging unnecessary charges

Address:Mumbai, Thane, Maharashtra, 421204

Hi Team,

Couple of weeks back I noticed my MI TV remote was not working hence called customer care team to assist me with the same. I told them I had extended warranty I guess but iam not sure since it was more than a year that I purchased the TV. The person on the other side confirmed me stating that yes I do have warranty hence no need of paying any charges for the repair and if the problem is beyond repair we will replace...
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Address:kamrabad(opposite kamrabad boys high school), Kolkata, West Bengal, 700150

I purchased the xiaomi redmi note 8 from amazon. Theitem came sealed packed but after opening it, i found the sim ejection tool missing in the box. I contacted amazon customer care and they confirmed me they will replace the item for me.7 days went by i contacted them again, they said they can find a return pickup request booked but they cannot do it coz they need some time for investigation and told me they will contact within a couple of...
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P
pktiwari2
from Delhi, Delhi
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order my product but not received

Address:New Delhi, Delhi, 110065

I order my product on mi.com on 21th Nov2019 but Till date I have not received my product. my order id is [protected]. i complained about this matter on 26th Nov They told that my order is dispatched through Ekart with Tracking ID XMIP[protected] and they told that it will take 48 hrs to delivered but not received my order till date. now I want to cancel my order but customer care told me that it will take another 4 working days and they...
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S
soni_pks
from Mumbai, Maharashtra
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fraud mi team (delivered mi led tv 4c pro 80cm instead of 4a pro

Xiaomi team are now cheating customers. I ordered mi led tv 4a pro 80cm but 4c pro was delivered. After complaining, they say that your complaint has been taken and they asked 8-10 times for 4-5 days, after 2 months, they denied for replacement/refund. This is a big fraud with customers by xiaomi.

I want to same model mi tv that was ordered by me. Order details:-
Order no[protected]
Order date - 4th...
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A
Arunkumar Kasinathan
from Mumbai, Maharashtra
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redmi note 6 pro miui 11 update pending

Address:Pidari streer Sirkali, 609110
Website:Nothing

I was using this mobil past 8 months as per xiaomi news november 13 to 28 updates are available this model but not yet still now redmi note 6 pro miui 11
Kindly let me involved immediately and take action on this issue, so many customers are eagerly waiting for this update
Even though note 5 pro users got an update before launch this mobile
Thank you team...
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S
soni_pks
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong product delivered (delivered mi led tv 4c pro 80cm instead of 4a pro

I ordered mi led tv 4a pro 80cm through mi store but 4c pro was delivered. After complaining, they say that your complaint has been taken and they asked 8-10 times for 4-5 days, after 2 months, they denied for replacement/refund. This is big fraud with customers by xiaomi india. They are not responding in customer support also.
But i want the same products that was ordered by me. Please help, sir!!

Order no[protected]br...
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T
Tinkal kumar
from Khagaria, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized amount deduction

I'm tinkal kumar. Rs 1899/- deducted my account to xiaomi account, mera complain ye hai ki mujhe facbook pr ek amazon company ka link/add mila redmi note 7 pro mobile 99% off pr rs 1899/- m kharida. Payment rs 1899 sent by upi paytm payment xiaomi compny m gaya h jiska refrence no.[protected] h and order id[protected], [protected] he. Payment hone k baad koi track id nahi mila mujhe nahi sms mila mobile delivery ka. Jo rule k according ye...
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A
amit_shukla_it
from Lucknow, Uttar Pradesh
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not delivering product also not refunding money

Address:Lucknow, Uttar Pradesh, 226010

I ordered redmi note 8 on 3rd of nov which was expected to be delivered between 5-8th of nov but it was not delivered.
I contacted to delivery service guys they said that the product will be delivered in 24-48 hr but it did not delivered.
Again i contacted delivery guys and they keep on saying it will be delivered in 24-48 hr..
I contacted mi customer care and they were also saying it will be delivered soon your product...
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Z
Zainil Bharwani
from Bhusawal, Maharashtra
Dec 10, 2021
This thread was updated on Dec 10, 2021
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payment deducted but order wasn't successful

I had booked the phone redmi note 8 cosmic purple with mi exchange at mi black friday sale and paid the full amount of rs. 8479 using google pay upi but the order isn't successful. When i chatted with the customer care (Mrs. Tamanna rani), she told me that the payment is deducted but it's not received at their end due to timeout. But the transaction status in my upi app shows that it's successful (Payment received my mi.com).in that case,...
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A
Aasim Saeed
from NEW DELHI, Delhi
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no refund of payment received for alpha sale of k20 mobile.

Address:H. No.342, Street No. 18, Jafarabad, Near Madina Masjid,, 110053

This payment was made on 12th july, 2019 to xiaomi through paytm. It is mentioned on application if product purchase is not successful then xiaomi refunds money in 5-7 days without any complaint which is not correct. I complained on 7th november, 2019 after waiting for a long time. Complaint number woin[protected] for refund was provided for which a resolution was made by providing an arn number 75503729297034370411463. I contacted paytm...
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