Xiaomi India Complaints & Reviews

I had brought mi tv from flipkart on 10th october, which was working fine until 15th november when suddenly there is a white line in middle of the screen. We informed mi service portal online, they appointed a service engineer who visited us on 17th nov. He checked and said there is damage in liquid panel. The very next day, they called and blamed that the damage is done at our end, while there is no impact mark or damage detected on the...

Dear sir,
I have been disheartened to see the carelessness attitude of yore customer care and forced to bring your attention again through this platform. Still if it is not resolved i will be forced to go for another platform and legal actions against your institutions.

My email chats with your executives are here to realize the concern.
Hard copy is also being sent to your for further disposal at your end please.br...

After purchasing mi a3 smartphone, i found following basic features are lacking in it. It should be fixed by the company as these features can be seen in any basic phone also. Why should i pay rs. 12, 999/- for this phone where basic features are not there.

1. No charging indication in percentage while charing
2. Message ringtone customization is not there
3. No call recording facility
4. Unable to fetch...

I am use k20 pro, for 2 months, 1 morning the display, was blank and i went to service center, but the rude customer service, was very much interested in getting the money rather than giving service or resolving the problem which is under warenty. The warenty word to them is just a jumla, they are least botered to give any kind of service the movement you say this is under warenty..

The reason they rejected to provide warenty,...

Hello.

My name is dinesh verma and i am from meerut. I have been using a mi band 3 for last 8 monthes. Now i am facing some low battery backup issue with it. So i visited to the service canter, but thay just denied to repair it, saying that it has some very minor scratches, which is quiet normal thing after using a product for a long time.
This is a very difficult to use a product for one year without having a single...

I ordered a xiaomi phone in exchange with my other xiaomi phone from mi.com. But when the delivery boy came he didn't accept the exchange saying the phone i was looking to exhange has scratches and took the product back and told me i the money will be refunded and then i cam buy a new product.
It's been 15 days since that day and there has been no refund processed so far. The company keeps spinning fairy tales about the refund - first...

Dear sir,

We are regular customer of mi products, we have been using mi phones since a long time (Purchased during flash sale on flipkart and amazon). Seeing the great quality of products, we had purchased a mi 55 inch led hd tv in june 2018.
We were very happy with the product, its affordable price, and amazing features. I am aware of mi brand before it was launched in india.
We had lodged a complaint for our...

Hi MI Team,

This is Sureshbabu purchased MI TV Pro 49 inches last Jan 2019.
A month ago i am unable to share the mobile screen to the TV and lodged the complaint to the customer care centre at my location. But still the issue is not resolved and no proper response from the technical team. This is the worst experience i have ever got before.

I recommended my friends and collegues to purchase MI products.br...

My name is ravi kumar. My no. [protected].
Mobile - redmi k20 pro.
I bought my new phone on[protected].
When i gave the mobile phone to service care (Bhagalpur, bihar) on[protected] to resolve the problem of my blinking display, your technician told me that we submit the mobile phone without the screen guard. So your technician take out my newly phone screen guard and submit my phone and told me that it will resolve in...

Dear sir,

I bought mi tv from flipkart 6 month before my tv get slow and display problem i complaint to mi and also flipkart both are are escape from their responsibilities

Two days before i also requested registed complaint to mi their sent one service executive he will reboot but problem till continue i totally upset mi products he very cheaper from market in price some way he very cheaper his service also...

While am traveling on my bike i gone wet by heavy rain and my phone was in my pocket. When i reach home and take it from my pocket it was gone to power off mode. I tried to switch it on, it made on but suddenly swiched off, and it started restarting again and again. I rushed towards near famous mobile shop called image (Nilamboor branch) it seemed that it was filled by water, inside the camera also (Nb:it is splash proof and water proof (Company...

I recently purchased a redmi k20 and there is abnormal sound comming from inside the pop up camera. Two weeks earlier i bought this phone, but don't know why such sound is coming from the pop up camera. A 'brr brr' sound is heard when it opens and closes. Generally a sound of motor is heard but this is bigger than that. Cannot understand what the sound. Please give some fast assistance....

Hi, the recent miui update which implements face recognition is not adhering the privacy laws. I have never provided my face recognition information to the mobile and yet it was able to recognize my info with me even granting any permission. This is an infringement on my privacy and my property. I wanna know how you too permission from me to data mine my information i was explicitly cautious not to provide any such info to the comapny...

I have a redmi note 3 which is around 3 years old. I visited the service center and they we can't repair this phone because we don't have the components and they gave me a number of a local mobile phone repairing shop and said he will repair your phone. That local shop guy charged me 3 times the repairing charges. The service center employees and that shopkeeper are working together and sharing the profit and looting people. Please take some...

It's been not even a month.. Mobile is not in working condition due to hardware and software issue.. Mi service center is very worst in bangalore location. On 6th nov 2019 i visited service center in marthahalli and informed the issues.. Later they told need to update the os and they didn't fix the issue with in 24 hrs... And 7th nov 2019 around 6 pm i visted to service center then they started working to identify the issue... Later around...

Order Rejected: Your Order No. [protected]/AWB:XMIP[protected] couldn’t be delivered and hence it has been cancelled. Refund of amount Rs.11999.00 will be shortly initiated.

Ye msg aaya tha mera oder cencel huva uske bad abhi tak refond nahi aaya he mene bajaj se peyment kiya tha abhi bhi muje bajaj ke emi ke msg aa rahe jo chiz muje nahi mili...

Hi,
I am mani gupta from bathinda i visit 4-5 times on mi service center regarding my issue i.e. my mobile shows cross sign and mobile tower become disabled. I show this problem many time to service center they every time apply their software and till the problem is not resolved this happened 5-6 times. Now i am totally unsatisfied regarding the mi service and my phone gives problem every time.. You are requested to resolve problem...

I ordered Redmi 6 Pro Black (4GB+64GB) on 2018/10/19 at 18:29 from mi app and paid the money through my Gpay (Google Pay) and my order id is:[protected], but because of long delay in the delivery of the product I cancelled it on 10/12/2018.
After that I called to to mi care so many times
(With following Complaint Nos:
1. WOIN[protected]
2. WOIN[protected]
3. WOIN[protected]
4. WOIN[protected]...

Sir, mi trimmer has shown fake ad to buy its product and gave wrong instructions about its product.
Actually the trimmer has not trimming a beard with clipper except 0.5mm trimming without clips.
So i need to return this product through amazon. It gave 10 days replacement but i tried my return policy has not accepted by amazon. I bought on 23.10.19...

Dear Flipkart
Sir My name is Sunil Balasaheb Telange. I purchase MI TV4A on 17oct2019. Product deliver me on 19oct2019. And TV install on 22oc2019t at 3:00pm. 4-6days later TV is Automatic on or off. On 28oct2019 my TV is Automatic Off No indication or any Light is there. On dated 28oct2019 I Complaint MI customer care They says fill From and take appoiment On dated 28 I fill form and take appoiment on 29 Oct2019 12:00-3:00pm. But...