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Xiaomi India Complaints & Reviews

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Updated: Feb 22, 2026
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B
BHARAT CHANDRA Kohli
from Meerut, Uttar Pradesh
Oct 21, 2019
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Address: Kotdwar Road, Near Parwati Sabha Mandir, Lakhanpur,Ramnager (Nainital), Nainital, Uttarakhand, 244715

Hi mi team,

I have ordered one (Redmi note 7 pro) mobile online through mi.com on dt 30.09.2019 and received the delivery on dt-04.10.2019. But quality of this set is very poor you have delivered me a crack screen set (Crack is very minor on screen not visible easily) and also i am facing lot of problem on this set i. E network issue, hanging problem like this. My order i'd no is[protected] also i have attached the invoice for your reference.

I had also sent 2 mails (First on dt-18.10.2019 & reminder mail on dt-20.10.2019) to service.[protected]@xiomi.com regarding the same matter but still i have not received any response. This is not a good things.

Kindly replaced my mobile phone on urgent basis.
Sir I buy Redmi note 7 pro with price of 14000 but now price is 12000 I lost 2000 please register the issue and refund the amount of 2000 asap.
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    R
    Roshan Philip
    from Mumbai, Maharashtra
    Oct 20, 2019
    Resolved
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    Resolved

    Bought mi earphones basic on 16/10/2019
    Opened and tried it its left speaker sounds horrible after 75% volume. Showed it to the shop owner they said to go to the service center. Service center people say that the song has some noise in it (Low knowledge about sound) then they say that its because of some dust, dont understand how dust goes into a sealed pack product. Even after full volume the right ear has no issue but the left ear is sounding horrible, sounds like a blown speaker. Spent rs600 for defective piece.
    Oct 24, 2019
    Complaint marked as Resolved 
    Just visited another service centre much better than before one. They had the required skills and resolved my problem and gave me a replacement for my earphones..
    I bought a mi 4a smart tv. So thay have screen problem may be. So I complent mi service center they come changed panel because it have under warranty. But after two day same problem facing so please remove or solve this concern.
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      S
      srashti tiwari
      from Indore, Madhya Pradesh
      Oct 18, 2019
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      Address: 58 vishal nagar, Indore, Madhya Pradesh

      I purchased k20 27 july 2019. After some time screen get green automatically.
      I gave to for servicing they formate it and givr it to me, then after some time problem get repete, then i gave again they update some software and return it to me, then problem repete again, then i visit again on service center they change some part bu ti want replacement i not givee them permetion of replace any part. I want replace my phone because it was an manufacturing problem.
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        G
        Ganga Chari
        from Mumbai, Maharashtra
        Oct 18, 2019
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        Address: Flat no 301, Balaji apartments, Near sri chaitanya school, Hanuman junction, Krishna, Andhra Pradesh, 521105

        Hii,

        I am mr. Ganga chari and i am using your mi products from past 4 years booking through flipkart/amazon.

        But for the first time booked from mi.com with the details of order number :- [protected] dt.04.1019, tracking id :[protected]. This has to be deliver on 08.10.19 till i am not received the product. From past 4 days chatting with your team and they are saying to wait for 3-5 working days. Today morning in tele-con with your team they said we will share the contact details of the same. Till those are not received. So tried to get it from my end from delihvery partner but the contact number of them is not working.

        So i am not able to get my product details till. I thought the mi.com os failed to deliver my product and i am not able to get it. If you are unable to deliver my product by today evening requesting to cancel my order immediately from your end which you are unable to deliver.
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          D
          Devanshu M Sharma
          from Bengaluru, Karnataka
          Oct 18, 2019
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          Really disappointed by mi. Had purchased the tv on august 2018. And started facing issues from the first. Like is this a joke. Complained to the mi customer care but no help. I was unable to connect hdmi device and raised complaint against this issue as i was unable to connect my ps4 to it and my set top box was hanging on this tv. The customer care just made me call them again and again but no help. And they finally told me that ps4 is not compatible with this tv. What a joke hdmi devices are not compatible with this tv. And now i am facing this issue. My whole display is gone. Only a year and this is their product. Never purchasing mi products.
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            N
            Nadeem Tomar
            from Chennai, Tamil Nadu
            Oct 18, 2019
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            Address: 11094

            Hi there,

            I have purchased 6 to 7 mi led and 10 to 15 mi mobile phone within 2 Years ( i can show all the bills for the reference ) and also recommended many of my friends and relatives but this time I am very disappointed, I purchased mi 4a pro led before two months it's remote not working properly I have to change remote battery after 3 or 4 days, yesterday someone came at my home and told me that he can not change the remote, I don't know why. so, please help me to replace this otherwise I have to take legal action.

            Find the invoice attached.

            Awaiting for your quick reply.
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              J
              Jigs N Joy
              from Noida, Uttar Pradesh
              Oct 18, 2019
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              Address: Rajkot, Gujarat, 360004

              I have bought mi 4a tv 43 inch from amazon i have received my tv before 4 days on 12oct but still installation is pending.
              Service provider is telling i have no time to complete your installation and now he is not taking my phone.
              As amazon is always building a trust but this i am not satisfied
              Kindly help to complete my tv installation.

              [protected]
              Suddenly mobile was switched off
              and restarts itself throughly for a-half-an-hour
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                G
                Gundagani Kiran
                from Mumbai, Maharashtra
                Oct 17, 2019
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                Address: Hyderabad, Hyderabad, Telangana, 500013
                Website: Mi.com

                My name is G.kiran i ordered mi headset on October 1st in mi store ...They said it will deliver within 3 to 7 days ..I was waiting for my order but i did get within 7days also again i called them to know when my delivery will come they said on 12th but it did came again i raised a complaint to them delivery me immediately ..They answered it will with 4 working days (october 16th) but again it was delayed ...On 17th october i called again they said they need time to deliver the product for 5days ..They have no responsibility to deliver the product on time ..Sir plz take action on this
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                  P
                  Prdp Kamal
                  Oct 16, 2019
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                  Address: Xiaomi Technology India Pvt Ltd, 712310

                  The company is not at all professional and do not expect to get any customer support. Don't ever buy anything online from them.

                  The customer support numbers would not be seen on their website.
                  Order placed can't be cancelled as they confirm with order number which can't be tracked. Once paid, you can't do anything. Better to avoid chinese companies like these.

                  The company's attitude is same like their chinese product
                  My phone is mi 7s
                  Contact no [protected]
                  I bough MI tv online on MI.com. Tv received at 06.10.2019. Then placed request for installation. Installation date is 10.10.2019 time slot 06:00 pm to 08:00 pm. But no one yet come for installation & they give me service Engineers contact number but he is also not reachable from last 2 hours . Very bad service. They disappoint me.
                  Starting problem' when switched on TV red light glows and immediately it is offed itself and that is why I am not getting display. Even when it is on snd when you put full sound then proper sound will not come
                  I was see my phone mi store sale I click on TV it was price 4799/- and I paid payment by bank but the payment gone to Kamal Cigarette shop by Paytm.
                  ARMAN app not installed due to debugging problem.
                  I had purchased the 32 inch MI tv online from MI website.

                  I has requested installation date, the scheduled installation was on 09th Oct.But the installation engineer does not report on 09th oct . Till 12 Oct there is no any response from MI team .
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                    H
                    Hamad Arib
                    from Lakhimpur, Uttar Pradesh
                    Oct 15, 2019
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                    Address: partaapuri,bhusa mandi meerut cantt, 240/19 bhusa mandi ,meerut cantt, Meerut, Uttar Pradesh, 250001
                    Website: Mi.com

                    I'm a k20 pro user and is using from last 40 day, no satisfactory output phone is bizarre disaster, performance is lacking, camera focus is lacking, and call recorder is flipping hence recorder app is not opening, not value for money. User experience is zero publicity base product performance vice zero, no complain reactions, first and last time using mi device no for future.
                    I am Omkarsingh Pardeshi. I ordered Mi earphone basic and car charger. 29sep and and its istimated delivery date is 2nd Oct but it's showing delivered to customer. But actually is not delivered or product payment is fully paid.
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                      R
                      roshnimi
                      from Mumbai, Maharashtra
                      Oct 15, 2019
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                      Hi Have registered complain to repair my TV on 21st September. Tv is in warranty period. technician came to my home & confirmed the issue & told me that one part of TV is not working so he need to place an order into their system. Once that part arrives Mi technician will come & repair the TV. Its been a month now no one come to my place to repair the TV. Customer care is also not supporting. They are just raising the concerns to different different team.
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                        S
                        Sudhakar Babu R
                        from Madurai, Tamil Nadu
                        Oct 15, 2019
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                        Address: Ramasandram, Krishnagiri, Tamil Nadu, 635109

                        Dear mi team,
                        I was applied mi phone poco through mi mobile application and they shipped my courier through bluedart and it suppose to be reach by 4th oct'2019. But as of now i am not recieved my parcel. When i enquire with blue dart team they told me that they was missed the shipment and they already send a mail regarding to mi team shipper. As per thier communication now mi only responsible for my shipment. So treat this as a serious complaint and hand over my shipment immediately

                        My order number: [protected]
                        My shipment no: [protected]
                        My mobile number: [protected]
                        My e-mail id: rsudakar. [protected]@gmail.com

                        In this regard i was already compliant through mi toll-free number and they also provide request no-od[protected]. They also told me that they will be get back in 24 hours. Now 40 hours completed, but there is no response. So please treat this as a serious compliant and revert back immediately.

                        Please find the tracking screen shot of my shipment. Yesterday mail also send to xioami team. But there was no response

                        Regards,
                        Sudhakar babu
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                          R
                          Rahul_Aditya
                          Oct 15, 2019
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                          Address: Ward no. 10, Seraikella/ kharsawan district, Jharkhand-833219, Near Jagannath Temple, 833219

                          I received my mi tv on 14th oct, requested online for installation for 15th oct 9am -12pm.. I didn't even receive a call from the technician.
                          Later when i get the technician number he says he will come tomorrow. What the hell.. They are doing as per their wish.. Doesn't mi not taking care of his customers. I have also read few bad reviews regarding this topic..
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                            B
                            bharatn999
                            from Bengaluru, Karnataka
                            Oct 14, 2019
                            Resolved
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                            Resolved

                            MI TV 55 inch stopped working after 50 days I bought. I raised service complaint and service engineer came on next day, told some part has to be replaced and it will be done in 3days. After that no one has contacted me.

                            Every time I contact service engineer they will tell me to wait for couple of days.

                            After one week I raised the complaint and customer care promised to resolve within 6days.

                            6days crossed no one has contacted me.
                            Its been 20days after initial complaint, still no resolution.

                            Complaint number : Woin[protected]
                            Oct 16, 2019
                            Complaint marked as Resolved 
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                              K
                              from Chennai, Tamil Nadu
                              Oct 14, 2019
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                              Address: 8th Floor, Tower-1, Umiya Business Bay Marathahalli-Sarjapur, Outer Ring Road, Bangalore, Karnataka, India, 600049

                              Have Ordered the Product on 3rd Oct and the same was delivered to me on 5th Oct 2019, and on the same day which is on 5th Oct have called Xiaomi Customer care and registered a Complaint stating that the product which was delivered to me was in damaged condition and the forwarded the Snap Shot of the products as requested by the company and they have promised that within 2 days the damaged product will be picked up and the new one will be delivered ASAP, its been now almost 10days still the pick up has been done. the Complaint number is: WOI[protected]
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                                Churni Bhattacharyya
                                from Ranchi, Jharkhand
                                Oct 14, 2019
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                                Address: 712258

                                My mom's phone... Redmi note 5 pro.. I bought it off amazon. We have the warranty card and everything. The display went off a few days ago. We went to the redmi service centre and they are saying that the phone can't be replaced or renewed by the warranty card as the motherboard has been previously tampered. What the hell is this? It will cost 8k for the treatment... What's wrong with redmi. I use a redmi phone as well... But i am disgusted by this company. They spit on my trust. I need immediate assistance and response from the redmi team.
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                                  Shish Pal Bansal
                                  from Mumbai, Maharashtra
                                  Oct 14, 2019
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                                  Its an headache to inform you one more time about problem i am facing in context to my TV . I have been calling customer care since 15 days twice a day and each time i have to repeat my problem and a single line is repeated each time from other side "we are sorry we will come back to you soon " but that soon has never come like such a big company but no way to resolve customers problems are your products made just to work for warranty period and after warranty period us over the very next day u start facing problems in product . This is very bad part of the company . I want someone to concern my issue otherwise i will have to do needful by complaining in consumer court redressal ...
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                                    R
                                    Rammyrg
                                    from Coimbatore, Tamil Nadu
                                    Oct 13, 2019
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                                    I bought mi tv 4x (50) on september 28 in mi store. That delivered on october 5. After than i requested for the tv installation through the mi store app. The technician came for the installation process on october 7. During the installation time we saw damages on the display (Between display and panel). The technician told they gave a complaint in the company. We are requested to repair the damage on the tv or replace that. But still now nobody won't give any response. We are very disappointed for buying this tv. Please give a response for your customer.
                                    I ordered a Mi earphone which was not yet delivered.

                                    Time is more than expected time taking.

                                    My order number is "[protected]"
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                                      kriyujain
                                      from Mumbai, Maharashtra
                                      Oct 13, 2019
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                                      Address: E-430 MIA BASNI 2ND PHASE, Jodhpur, Rajasthan, 342005

                                      As per my issue i have a problem with your company product

                                      I had purchased redmi note 7 pro 4+64gb nebula red on18/05/2019. And after till date i was go 7 times to your authorised service centre and i had 2 job sheet (Wxin[protected]/09/2019) and (Wxin[protected]/08/2019) for sensor problem and incoming and outgoing sound issue and speaker issue but yet not solved my problem. And this is a second time i compliant in customer care but again and again said go to the service centre and now i am not able to go service centre again and again.

                                      And now my talk if you not able to change my device (Defective product received when i had purchased) i am going to raised my compliant to consumer court and destroyed your product and courier it mi headquarters along with compliant copy (Within 2 days if not answer). And now i will never ever purchase any types mi product.
                                      Sir, my phone is latest mi a3. Yesterday I bought quick charger from nearest mi store. Shop situated wadakanchery in thrissur, kerala. But the charger not working quick charge. And I contacted that mi store and ask they to replace or refund because I purchased that yesterday. But they not give me a positive reply. What can I do?
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                                        Vinu004
                                        from Mumbai, Maharashtra
                                        Oct 13, 2019
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                                        Address: Mumbai City, Maharashtra, 400059

                                        My tv was not working i have call customer service and requested to repair my tv on 1st october and the mi engineer has to visit my home on 3rd october but he doesn't visited and then i complain to mi customer care on 4th october they told the engineer will visit tomorrow but till now the engineer has not visited to my house to check tv i am calling customer service every day they are telling that engineer will visit tomorrow..
                                        Please help me
                                        Mail id :- info.[protected]@gmail.com
                                        Contact no :- [protected]
                                        Name :- Abhishek
                                        Order ID: [protected]
                                        Complaint no. :- WOIN[protected]

                                        Plz sir... Send my order quickly...!!
                                        On facebook I saw fake mi side is working it its cheating with mi fans & getting frouds with them showing low price on mi products.
                                        https://www.facebook.com/[protected]/posts/[protected]/
                                        This is the fake side link on fb
                                        Please immediately action on this side
                                        Your faithfully
                                        Arvind P. Dagdu
                                        Please provide Led TV 50 inch on MI Store I'm so embarrassed help me out.
                                        You can provide replacement with out technical visit
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