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Xiaomi India Complaints & Reviews

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Last updated Feb 16, 2024
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Xiaomi India reviews & complaints page 83

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M
micky10413
from Nagpur, Maharashtra
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problem in refund of payment

Address:New Delhi, Delhi, 110063

Dear sir/madam,

I have ordered a mi product with exchange of my old phone on dt-01.09 2019 from mi online store. During delivery my old phone was rejected by delivery partner and my order was cancelled on dt-05.09.2019. But now they are delaying to refund my payment. When i complaint to xiaomi customer support they are not co-operate and showing rude behavior.

My order number is : [protected]
br...
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A
Alok Singh Kushwaha
from Gurgaon, Haryana
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kalka ji service center xiaomi

Address:New Delhi, Delhi

@xiaomiindia there is some yellow tint in my display, when i goes to kalka ji service center they said due to one scratch at bootle corner of my screen we did not cover your warranty, my display is not broken but they said due to scratch in my left bottom corner we did solve this. Seriously all they want to earn money because they don't want to replace my screen in warranty period....
+1 photos
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S
Sayem Ahmed
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redmi k20 pro 27w charger

Address:India, 3234
Website:India

I dont like that... Why xiaomi disnt give 27w... That very crazy. Also. Have some problems
You can see many where tharw complaint why didnt give 27w charger in phone box k20 pro
Guys.. Now our wish box phone with 27w charger... And solved problems
I know its good nice phone k20 pro... But i sad to see 18w charger... Wish that your guys. Change and box with 27w charger...
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A
alamkamran
from Noida, Uttar Pradesh
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xiaomi note 7 pro

Address:Gautam Buddh Nagar, Uttar Pradesh, 2010301

I bought xiaomi note 7 pro from flipkart about 10 days back.

When i am on a call, below are the scenarios:
1. I am on the calling screen.in this case, when i bring the phone near to my ear, the display goes off. And it works fine.

2. I am on some other screen than the calling screen. When i bring the phone near to my ear the screen does not go off and other apps/ functions are triggered because the screens...
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P
Priyanka Sumit Gupta
from Delhi, Delhi
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wrong product received

Address:Anand parbat, New Delhi, Delhi, 110005

Hi

I have oredered a black color power bank on order no [protected]. On 3sep they send me the white color power bank.. When i request them to change mi team member says this is a duplicate product.. We will investigate this.. They took 9 days in investigation and finally close the ticket without replacing the product. Team is not supportable...
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P
Pratish Nanandkar
from Nanded, Maharashtra
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band 3

Address:1, shivaji nagar Nilanga, Latur, Maharashtra, 413521

I purchased mi band 3 in january '19. It worked not so bad from the beginning. Battery didn't used to last long even after i remained to minimum usages of functions. Then in june '19 display of it started to malfunction. Screen doesn't show anything properly. Then in august '19 strap of band started to wear of and it broke completely within a week....
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H
Hetavi Vashi
from Mumbai, Maharashtra
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redmi is problem

Address:Mumbai City, Maharashtra

My phone has problem since when I bought. Firstly I lost my contact suddenly. Then touch screen stop working. Then I suddenly lost photo from album. I did not delete at all. Still my photos were missing. I called helpdesk but he did not help me. Rather he argued. Very bad support from helpdesk . His name was mr Trivedi. I asked to give his manager number or email id but he cut the phone. Very very bad support and mobile...
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S
subrattam kandi
from Delhi, Delhi
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product delivery rejected by delivery partner delay in payment refund

Dear sir/madam,

I have ordered a mi product with exchange of my old phone on dt-04.09 2019 from mi online store. During delivery my old phone was rejected by delivery partner and my order was cancelled on dt-07.09.2019. But now they are delaying to refund my payment. When i complaint to xiaomi customer support they are not co-operate and showing rude behavior.

My order number is : [protected]
br...
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B
from Mumbai, Maharashtra
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after repairing the problem not solved

They (Flipkart) provide defective product and after sales and repair by xiomi (Mi) again they trying to cheat me like i purchased tv with 8 gb internal storage but after repairing they give me only 4.7 gb internal storage and also the system not responding for update. Please do something. Everything i attached with this complaint like snapshot of purchase bill and internal storage and description on flipkart about mi tv which clearly mention...
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K
Komal_24
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile phone not delivered and when order cancelled no refund received

Address:Andrew Telecommunications India Pvt ltd. Verna industrial estate. Verna Goa, 403722

I had order redmi note 7 pro phone thru the mi store on 7th August 2019 along with full payment. They never called me nor delivered the phone. When I asked for a refund they promises that the moment phone reaches their warehouse, refund will be initiated. It's been 25 days from the date of complain for refund. I am still struggling to get the money. Pathetic service offer by mi. Useless people, least customer satisfaction. When enquired today...
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K
Krrish karthik
from Delhi, Delhi
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replace the battery

I have replaced the battery in authorized mi service centre on 26/3/19... Due to swelling of battery on my mi max phone.. But the replaced battery has again is not working properly and the battery gets dead in 2 hrs... If i go to service centre they are rejecting the replacement... Hence i request mi india to take necessary action and replace the battery or else i will lodge complaint in the consumer court....
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A
Ajayyyyyy
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fraud call for mi phone

Address:Na, New Delhi, Delhi, 110009

Hi team, some one called to sell mi phone seven pro in 4000. And i need to collect phone from postoffice. I am only one customer wo got this offer. She told me calling address. Patel nagar. Siddhartha x-ray ke upar near kapil daba. But she did not confirm me the exact address.

Calling number [protected] first day and second calling number - [protected]...
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J
Jegadeswari
from Mumbai, Maharashtra
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mi tv 43 inch 4a restarting problems.

Address:28/54a ,Mill street,kovilpatti,Tuticorin district,pin code 628501, 628501

Mi tv 43 inch 4a frequently restarted. Already two times complaints registered with you. This problem was coming continuously from tv purchase date.
Kindly take necessary action to replace the tv in under warranty.
I do not have any stand by tv for watching entertainment.
Please immediately replace the tv by new one. Herewith attached video for your reference.

By
S. Jegadeswari
[protected]...
+1 videos
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P
praveen jangti
from Bengaluru, Karnataka
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product quality of redmi 6 pro

Purchased redmi pro 6 on july-4-2019 from official mi site. From day one i'm complaining about the product quality and even told that i've been given second handed mobile. I'm told product will be replaced but took too much time intentionally and no replacement done.
This mobile is have very much screen touch sense problem. It will sense thumb finger only and that also not much proper. Very much irritated with the mobile and xiaomi...
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V
vijay new
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phone repair under warranty issue

Address:216 B 2nd floor rajpur khurd extn. chattarpur delhi, 110068

Sir This is regarding my bad experience with MI service Center . see I was purchased Redmi Note 6 Pro in last year In Nov. 18. there is yellow spot on my phone. after huge chase with company in last they are refused to do service under warranty . even this is genuine company failure of the product . photo attached by me and service center accepted even they have refused this just another small issue on my phone. after this I chased with company...
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K
ksuoagbu
from Mumbai, Maharashtra
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refund delay

Address:vill bhathandi po dholi ps sakra, Muzaffarpur, Bihar, 843105

Sir actually i purchase a brand new phone mi a3 on 29 aug 2019 by mi.com with exchange but when delivery boy of ekart logistics come they say ur phone is not eligible for exhange so i request him to cancel my order and initiate refund on 2 sep 2019, but now the ekart logistics taking to much time to return the product to warehouse so i don't get my money back easily...
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@
@@@12sss
from Mumbai, Maharashtra
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regarding camera and photo save problem

Address:800020

I am sudhanshu kumar. I am from patna. I was purchased a new phone the set name is redmi note 7s but my camera is very bad it's is not have a full screen photo or i haven't save a photo from whatsapp photo i haven't receive a whatsapp photo in gallery.
So plz kindly request to you plz resolve my problem as soon as possible.

Thanking you
Sudhanshu kumar...
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G
gani1269
from Udupi, Karnataka
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declining authorisation of customer owned devices

Address:Bangalore, Karnataka, 560060

I have a redmi note 5 pro cell phone. My phone was slow and hence i thought of factory resetting the phone from the boot menu. The data was wiped successfully but i am unable to use my phone as it says i need to sign in to the mi account. I have registered my e-mail address and phone no. With the mi account but i am not getting any verification code on my e-mail to complete my sign in. On checking on the support forums i see that there are...
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S
sashimano
from Delhi, Delhi
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manufacturing defect phone sold out

Address:Xiaomi Technology India Private LimitedSY No-94/3 Koraluru Village, Kasaba Hobli,Hoskote talik,Bangalore, 560067. Karnataka(29)

Respected sir / mam

Mi store order id: [protected], delivered through blue dart. [protected]
Complaint id. Woin[protected] and woin[protected].
Id - woin[protected]
My complaint with you not resolved up to my satisfactory. Every time telling me some different stories, daily they were opening a new complaint and telling me need some time 24 - 48 hrs. But there intention is not to accept the...
+2 photos
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N
nitinsharma004
from Hyderabad, Telangana
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mi shoe

Dear sir

I ordered a mi shoe from there official website on 06-sep-2019 09:28 pm

The site is cheating customers by selling a shoe which looks nothing like its photo as described over the website.

When i asked them to refund, they say its not our company policy. I question what about the consumer rights where they are showing and different shoe and sending a different one but they say they cant...
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