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Xiaomi India Complaints & Reviews

www.mi.com/in
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Updated: Sep 13, 2025
Complaints 6140
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259
Unresolved
5881
Bad 😕 It seems that Xiaomi India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Xiaomi India reviews & complaints page 84

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P
Priyanka Sumit Gupta
from Delhi, Delhi
Sep 14, 2019
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Address: Anand parbat, New Delhi, Delhi, 110005

Hi

I have oredered a black color power bank on order no [protected]. On 3sep they send me the white color power bank.. When i request them to change mi team member says this is a duplicate product.. We will investigate this.. They took 9 days in investigation and finally close the ticket without replacing the product. Team is not supportable
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My pocof1 mobil ... gaming experiyams bad .. mostly frame drop... pls soliuson
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Your mi service cebter is very bad & staff in nadiad city in gujarat state are akso very bad respounce
Kindy learn to they how the do respect for client

My phone since last 1 week to their but it not do secvice my phone is also their i m goint to take a phone
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    P
    Pratish Nanandkar
    from Nanded, Maharashtra
    Sep 14, 2019
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    band 3

    Address: 1, shivaji nagar Nilanga, Latur, Maharashtra, 413521

    I purchased mi band 3 in january '19. It worked not so bad from the beginning. Battery didn't used to last long even after i remained to minimum usages of functions. Then in june '19 display of it started to malfunction. Screen doesn't show anything properly. Then in august '19 strap of band started to wear of and it broke completely within a week....
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    H
    Hetavi Vashi
    from Mumbai, Maharashtra
    Sep 12, 2019
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    Address: Mumbai City, Maharashtra

    My phone has problem since when I bought. Firstly I lost my contact suddenly. Then touch screen stop working. Then I suddenly lost photo from album. I did not delete at all. Still my photos were missing. I called helpdesk but he did not help me. Rather he argued. Very bad support from helpdesk . His name was mr Trivedi. I asked to give his manager number or email id but he cut the phone. Very very bad support and mobile
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      S
      subrattam kandi
      from Delhi, Delhi
      Sep 12, 2019
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      Dear sir/madam,

      I have ordered a mi product with exchange of my old phone on dt-04.09 2019 from mi online store. During delivery my old phone was rejected by delivery partner and my order was cancelled on dt-07.09.2019. But now they are delaying to refund my payment. When i complaint to xiaomi customer support they are not co-operate and showing rude behavior.

      My order number is : [protected]

      Kindly request you for refunding my amount as soon as possible.

      Regards,
      Subrattam kandi
      Mobile : [protected]
      Address: bhubaneswar, odisha, india
      Pin : 751024
      View replies
      I order mi phone my money didcted but
      Not any notifications in my order id
      So please rufand my money

      product delivery rejected by delivery partner delay in payment refund - Comment #3534580 - Image #0
      Reply
      Somnath Bagal's reply, Sep 12, 2019
      Please any update this
      Hi I have purchased mi wireless earphone and paired with my iPhone 6s Plus but sound quality is not as expected against the money charged INR 1599. So I don’t need this product any more and I would like to return the product and refund my money.

      product delivery rejected by delivery partner delay in payment refund - Comment #3534685 - Image #0
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        B
        [email protected]
        from Mumbai, Maharashtra
        Sep 12, 2019
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        They (Flipkart) provide defective product and after sales and repair by xiomi (Mi) again they trying to cheat me like i purchased tv with 8 gb internal storage but after repairing they give me only 4.7 gb internal storage and also the system not responding for update. Please do something. Everything i attached with this complaint like snapshot of purchase bill and internal storage and description on flipkart about mi tv which clearly mention 8gb internal storage. Faulty device they (Truecomretail via flipkart) sold me. Xiaomi also trying to cheat me like they taken back 8gb internal storage when doing repair and give me only 4.7 gb internal storage after repair and the device is too faulty not taking any update after repair
        +3 photos
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          K
          Komal_24
          from Delhi, Delhi
          Sep 11, 2019
          Resolved
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          Resolved

          Address: Andrew Telecommunications India Pvt ltd. Verna industrial estate. Verna Goa, 403722

          I had order redmi note 7 pro phone thru the mi store on 7th August 2019 along with full payment. They never called me nor delivered the phone. When I asked for a refund they promises that the moment phone reaches their warehouse, refund will be initiated. It's been 25 days from the date of complain for refund. I am still struggling to get the money. Pathetic service offer by mi. Useless people, least customer satisfaction. When enquired today they are saying you shouldn't chat with the customer care. As per records you spoke to us on 22nd August 2019. I didn't expect just disgusting behaviour from this company. I am still waiting for the refund for another day. The next step will be going to the consumer court for justice.
          Sep 20, 2019
          Complaint marked as Resolved 
          When we called again twice. They arranged to make the transfer. Pathetic service offer by Mi. I received the money into my bank account after 4 days.
          Sep 20, 2019
          Updated by Komal_24           The amount has been transferred to my bank today
          Sep 20, 2019
          Updated by Komal_24           Please close the complain
          Sep 20, 2019
          Updated by Komal_24           Please close the complain
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            K
            Krrish karthik
            from Delhi, Delhi
            Sep 11, 2019
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            I have replaced the battery in authorized mi service centre on 26/3/19... Due to swelling of battery on my mi max phone.. But the replaced battery has again is not working properly and the battery gets dead in 2 hrs... If i go to service centre they are rejecting the replacement... Hence i request mi india to take necessary action and replace the battery or else i will lodge complaint in the consumer court.
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              A
              Ajayyyyyy
              Sep 11, 2019
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              Address: Na, New Delhi, Delhi, 110009

              Hi team, some one called to sell mi phone seven pro in 4000. And i need to collect phone from postoffice. I am only one customer wo got this offer. She told me calling address. Patel nagar. Siddhartha x-ray ke upar near kapil daba. But she did not confirm me the exact address.

              Calling number [protected] first day and second calling number - [protected]
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                J
                Jegadeswari
                from Mumbai, Maharashtra
                Sep 11, 2019
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                mi tv 43 inch 4a restarting problems.

                Address: 28/54a ,Mill street,kovilpatti,Tuticorin district,pin code 628501, 628501

                Mi tv 43 inch 4a frequently restarted. Already two times complaints registered with you. This problem was coming continuously from tv purchase date.
                Kindly take necessary action to replace the tv in under warranty.
                I do not have any stand by tv for watching entertainment.
                Please immediately replace the tv by new one. Herewith attached video for your reference.

                By
                S. Jegadeswari
                [protected]...
                +1 videos
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                P
                praveen jangti
                from Bengaluru, Karnataka
                Sep 11, 2019
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                Purchased redmi pro 6 on july-4-2019 from official mi site. From day one i'm complaining about the product quality and even told that i've been given second handed mobile. I'm told product will be replaced but took too much time intentionally and no replacement done.
                This mobile is have very much screen touch sense problem. It will sense thumb finger only and that also not much proper. Very much irritated with the mobile and xiaomi service.
                Hereby i would like to escalate this issue to the higher end and i'll try my level best to tell everyone not to buy xiaomi mobiles.
                Order number : [protected]
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                  V
                  vijay new
                  Sep 10, 2019
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                  Address: 216 B 2nd floor rajpur khurd extn. chattarpur delhi, 110068

                  Sir This is regarding my bad experience with MI service Center . see I was purchased Redmi Note 6 Pro in last year In Nov. 18. there is yellow spot on my phone. after huge chase with company in last they are refused to do service under warranty . even this is genuine company failure of the product . photo attached by me and service center accepted even they have refused this just another small issue on my phone. after this I chased with company around 20 days. Pls help to replace the phone or repair under warranty. thanks.

                  SC Detail- Trisha Electronics Chattarpur New Delhi - 74
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                    K
                    ksuoagbu
                    from Mumbai, Maharashtra
                    Sep 10, 2019
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                    Address: vill bhathandi po dholi ps sakra, Muzaffarpur, Bihar, 843105

                    Sir actually i purchase a brand new phone mi a3 on 29 aug 2019 by mi.com with exchange but when delivery boy of ekart logistics come they say ur phone is not eligible for exhange so i request him to cancel my order and initiate refund on 2 sep 2019, but now the ekart logistics taking to much time to return the product to warehouse so i don't get my money back easily
                    +1 photos
                    Sep 10, 2019
                    Updated by ksuoagbu                     Order id [protected]
                    Tracking id XMIP[protected]
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                      @
                      @@@12sss
                      from Mumbai, Maharashtra
                      Sep 10, 2019
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                      Address: 800020

                      I am sudhanshu kumar. I am from patna. I was purchased a new phone the set name is redmi note 7s but my camera is very bad it's is not have a full screen photo or i haven't save a photo from whatsapp photo i haven't receive a whatsapp photo in gallery.
                      So plz kindly request to you plz resolve my problem as soon as possible.

                      Thanking you
                      Sudhanshu kumar
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                        G
                        gani1269
                        from Udupi, Karnataka
                        Sep 10, 2019
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                        Address: Bangalore, Karnataka, 560060

                        I have a redmi note 5 pro cell phone. My phone was slow and hence i thought of factory resetting the phone from the boot menu. The data was wiped successfully but i am unable to use my phone as it says i need to sign in to the mi account. I have registered my e-mail address and phone no. With the mi account but i am not getting any verification code on my e-mail to complete my sign in. On checking on the support forums i see that there are other customers who are facing the same exact issue. Apparently there is a bug in their system.
                        If the customer has a gmail account the recovery link/code never goes to gmail. This is declining the customer's right to access a device that they have purchased it. Redmi is making customer's life hell by creating such non-sense. They should be punished for making customer life difficult.
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                          S
                          sashimano
                          from Delhi, Delhi
                          Sep 9, 2019
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                          Address: Xiaomi Technology India Private LimitedSY No-94/3 Koraluru Village, Kasaba Hobli,Hoskote talik,Bangalore, 560067. Karnataka(29)

                          Respected sir / mam

                          Mi store order id: [protected], delivered through blue dart. [protected]
                          Complaint id. Woin[protected] and woin[protected].
                          Id - woin[protected]
                          My complaint with you not resolved up to my satisfactory. Every time telling me some different stories, daily they were opening a new complaint and telling me need some time 24 - 48 hrs. But there intention is not to accept the fault phone. Because these defected phone cannot be sold on other channel sales. Mi - store there official own policy store. So they are selling these unsafety products with us.

                          Please check the attached picture, if possible kindly help out in any way,

                          Thanks!
                          +2 photos
                          View replies
                          I bought it just a month before it has following problems 1. One side speaker is not working 2.over heat during video call or high net usage 3. Sometimes it's hang for 4-5 sec then come back to normal.
                          Reply
                          I had network issue in my redmi 5 phone, i gave it to the mi service centre near my location.he didnt fixed it and damaged my fingerprint sencer of the phone.i need quick action.
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                            N
                            nitinsharma004
                            from Hyderabad, Telangana
                            Sep 8, 2019
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                            Dear sir

                            I ordered a mi shoe from there official website on 06-sep-2019 09:28 pm

                            The site is cheating customers by selling a shoe which looks nothing like its photo as described over the website.

                            When i asked them to refund, they say its not our company policy. I question what about the consumer rights where they are showing and different shoe and sending a different one but they say they cant help and they wont help.

                            Please let me know the next course of action
                            View replies
                            Security of Redmi Mobile Users. Please solve it.

                            mi shoe - Comment #3530609 - Image #0
                            Reply
                            No network both simcard & automaticly restart, battry dran fast
                            mother bord change to not sol problem get the mobile phone reples not repear only reples

                            mi shoe - Comment #3530614 - Image #0
                            Reply
                            Amol Ghangaonkar's reply, Sep 6, 2019
                            No network both simcard & automaticly restart, battry dran fast
                            mother bord change to not sol problem get the mobile phone reples not repear only reples
                            I have entered coupon code but when I going to enter verification code then coupon is not going to redeem
                            Reply
                            I had ordered one Bluetooth earphone but there is some problem with the mic. I had visited the service centre thrice regarding this matter but they are providing me replacement for my product and dodging my problem. Please look into this matter. I had called the customer care 10 times but still my issue is not being resolved
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                              T
                              tabrez haider
                              from Kolkata, West Bengal
                              Sep 8, 2019
                              Resolved
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                              Resolved

                              Address: New Purulia Road, Jawahar Nagar, Mango, 402, Saha Aakash, East Singhbhum, Jharkhand, 831012

                              I bought this xiaomi mi a3 phone one week ago and there was some heating and lagging issues with it so i contacted the xiaomi customer service and asked them for a replacement they sent a pickup agent who checked my phone of any physical damage and took it and the package reached their warehouse now suddenly they are calling me and saying that your camera lens is cracked and we can't accept the phone, tell me whose responsibility was it i gave you the phone in very good condition now somehow it was a mistake from your a side and you are blaming me for it... Very bad experience guys i suggest you all to never trust xiaomi... Never buy anything from them very pathetic after sales service..
                              Sep 15, 2019
                              Complaint marked as Resolved 
                              i got a replacement.
                              Sep 11, 2019
                              Updated by tabrez haider                               No reply from them yet such pathetic and arrogant company
                              View replies
                              As I bought phone I never used speaker .but, as I observed yesturday it's not giving any perfect sound .it hears like when u keep phone in closed container.no clarity and no perfectness .
                              Reply
                              Dear team,
                              I frequently facing the problem of NETWORK ISSUE in my mobile which is REDMI NOTE 7 PRO.
                              So please resolve this as soon as possible.
                              Reply
                              My phone not charging though it is showing charging.it takes 9 hours to charge 10 percent .i am charging with mi charger.I am wating for quich reply.

                              [protected]@gmail.com

                              jagdish
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                                M
                                Mandy Air
                                from Mumbai, Maharashtra
                                Sep 7, 2019
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                                Address: Mukherjee 23, Air Force Quarters Ph-1, Mumbai City, Maharashtra, 400022

                                Suddenly my redmi note 4 mobile battery gets bulge out in turns display is also come out.
                                I purchased my same mobile on 06 july 17 from flipkart. I contacted customer care he guide me nearst service center in sion, mumbai. They told me that battery is faulty needs to be changed & repair cost is 1356 for battery only.
                                How suddenly battery gets bulge out?
                                If it happens & u re costing 1356 rs charge that is not reasonable.
                                Kindly look into matter.
                                I m available on [protected]
                                Sep 07, 2019
                                Updated by Mandy Air                                 How suddenly battery gets bulge out, & service center r charging 350 service charge plus 18%gst
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                                  M
                                  Mandy Air
                                  from Mumbai, Maharashtra
                                  Sep 7, 2019
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                                  Address: Mukherjee 23, Air Force Quarters Ph-1, Mumbai City, Maharashtra, 400022

                                  I have taken redmi note 4 mobile from flipkart on 06 july 17. Today suddenly battery gets bulge out in turn display also came out. I contacted customer care, further to mi service center in sion. They confirmed that battery gets bulge needs to change. They are charging 1356 rs.
                                  How suddenly battery gets bulge out, if this type of things happening, how people have faith on company.
                                  Kindly look into matter.
                                  Charge reasonably
                                  Thanking u in advance
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                                    S
                                    Sweta Bosmia
                                    from Mumbai, Maharashtra
                                    Sep 6, 2019
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                                    Address: A-6,Rajhans Society,Behind Reliance Fresh, Commerce College Road,Navrangpura, Ahmedabad, Gujarat, 380015

                                    I bought redmi note 6 pro in nov'18. It's not even a year and the handset is not functioning properly. Maximum the call lasts for 1-2 mins as the other person and myself can't hear the voice so forcefully disconnect the call. And visiting service centre the solution was formatting which definitely didn't help as the issue still persists. I have been using other handset and is working well but dissatisfied with this product and i expect from mi to replace the handset at the earliest.
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