Xiaomi India Complaints & Reviews

Sir i have ordered a phone on redmiflashsale and money deducted from my paytm account but no confirmation takes place from your end. Please help

Please help me to get the solution

I have ordered for rupees 1899 and paytm confirmed about successful transaction but confirmation from your end
Site - redmi-sale.in

I have a proof from paytm
Please solve my problem
I have attached some screenshots to provide you actual detail

I have searched mi.com on chrome and google shows me redmiflashsale.in as first priority. I have clicked the site and site opens and i ordered redmi note 7 pro for rs. 1899. I payed the amount through paytm and ruppees has been deducted from my account as transaction was successful as message came from paytm. But about order i'd, order confirm or not, there is no confirmation from your end for which i still waiting and want a solution. I have ordered on 4th october. Please help.

My name is hariram from tamilnadu - india.
I purchased mi tv 4c pro on december-2018.
In july 2019, tv was not worked (Picture not visible) and complained to official portal. Mi service engineer checked and found picture circuit had been replaced. After replacement of circuit board, picture quality got too worst (Dull and less clarity)
I registered an several complaint's and service engineer came and checked. He suggested to change the setup box. We replaced 6 set up boxes. Eventhough tv picture quality doesn't't improved. The same setup working well in another tv.
Service team not ready to find rootcause for this issue. Since their only focus is to change or repair the circuit board. They are not ready make fault tree analysis.

I am totally dissatisfied about service of mi.
I feel too bad and i want your top official involvement.

Or else please replace my tv with new one.

Tv details:
Serial no: 19285/[protected]
Invoice no:sblc65487

Attached tv details for your reference.

Complaint reference numbet's
R[protected]th july 2019
R[protected]th sep 2019.

Regards,
P. Hariram
[protected]

I have registered a complaint on Saturdays 28th September 2019 and every day since then I am receiving a call from the customer care just inquiring about the complaint and I'm repeating myself day in and out .it has been 3 working days n there is no progress.. I had been to the service centre in jayanagar, bangalore on 18th Sept, the first service and further which the volume buttons arent working,
The systems hangs and after placing a call the system has to be rebooted if not it does not work. I am still under the warranty period and yet i stand a clear product replacement for any hardware issues.the registered number is +91-[protected]. The personnel who spoke to me the previous day said that it would be resolved by today afternoon and it been 3 hours since 12:00pm and yet not one call nor a message or a email.i am presently phone less an the product is in the service centre. The service centre has changed the hardware part -the volume buttons even after I have clearly specified them not to change it replace it . the issue of problems have increased after the very first service which I gave and I need an immediate action to resolve the issue

Goyal medical Fraud site http://cheapphones.tk/ offer mi phones.
I order and my 1699 mi 7 mobile money deducted. I have proof of paytm.
Paytm shows that money will forwarded in goyal medical
Please check this faud person and if possible refund my money also.
I searched for goyal medical.
it is good to be check.
Please help me.

Sometimes it happens that my phone becomes out of reachable while i m using and suddenly if only when i reboot my device this problem solves. Again and again it happens regularly. I have a serious issue with this. Kindly have a look as soon as possible. And whenever i m telling such issue to the service centre, they are telling that it will happen, you have to suffer. As a customer, i cant expect such problems with such a good device redmi note 7 pro.

Hunnar graphics fraud site http://cheapphones.tk/ offer mi phones.
I order and my 2499 money deducted. I have proof of paytm.
Paytm shows that money will forwarded in hunnar graphics.
Please check this faud person and if possible refund my money also.
I searched for hunnar graphics and found its in jabalpur.
I call him and according to my experience that was the fraud.
But it is good to be check.
Please help me.

Few days ago my phone software got damaged and I visited Abohar (Punjab) City service centre for installation and I got it back at closing time in the evening, I requested them not to open my phone but they opened my new phone. After getting my phone I opened and started using it,
I saw a yellow mark only visible on top left of the screen
I had gone for software and they damaged my phone

I have raised service request no. Tvin[protected] for repairing my 55 inch mi smart tv which is in warranty but service center executive told this tv fault is out of warranty and share me the repair estimation cost rs.32000/- and now new tv cost is rs.35000/-. I don't know on what basis they calculate this estimation and why it is not covered under warranty.

I bought a mobile phone in exchange from their site with an orde id [protected] on 18th september. On 21 september delivery boy cancelled my exchange. So refund will be given. According to xiomi policy it takes 5 to 7 day it takes to reach warehouse but it's 10th it's still not reached to their warehouse. They are making fool like it's dispatched to bhiwandi, received at bhiwandi again and again same thing happening...

I sent my scooter in for a warranty repair in june, 2019. It is now 5 months later and they have yet to send me my product.
Every time i reach out to customer care they give me the same reply of they are not getting any information from the service center.
I ask them for the information to the service center. They are not allowed to give me any contact information.
They sent my scooter to the wrong address after months of no updates. I reach back out to find my scooter and they tell me it is delivered. Im asked to where. The delivered to the wrong address. I still to this day do not have my scooter and when i call or email, i get the same repsonse. "we have not gotten an update from the service center"
They act as if they are helpless and are trying everything possible.
Why is the service center so hard to get a hold of and why should a customer be complaining for 5 months with no resolution.

I am writing this mail because i am completely helpless due to response from mi services team.
I bought a mi tv 4 a pro 43 inch (Serial no.- 19310/[protected] a month ago. Suddenly i found a crack in display. I called for warranty replacement but mi team denied for the same. As such there is no trail of physical damage. The service engineer told me that even if you will place a finger on screen this will damage a display. My question: is this the quality of mi products?
Also engineer agreed on the point that there is no trail or spot or sign of impact on screen. Still the said this will not cover under warranty.

1) i have visited service centre for around 4 times but got no results
2) its power button does not work sometime mobile doesnt start
3) sensor is not working when someone call comes the screen become black we have to wait for another person to cut the call line
4) sometime screen become black mobile doesnt start
Model;: redmi 7

I am pratik mandal the users of redmi note 7 indian version. Using this device from 9th march 2019.in this device there has lot of issue like battery draining, heating issue, camera lagging, image quality, network system, ram management etc. But the mi team is not giving proper update in time to fixed those issues only saying wait & wait. Its going to be more than 1 & half month there has no update on this device. All the users become frustated to use the device.in the same time releasing device redmi note 7 pro & redmi note 7s getting update in time to time. They have to fixed all the issues or they have to return money to the indian redmi note 7 users. Please take a look in this case & take step against xiaomi.

Please share your experience (Order id: [protected])... Why my money not credited back even after one month.

I have order phone on august 27th and have to be delivered on sep4th but somehow due to address mismatch it didn't happened i have contacted courier person and let him know the addres but somehow didn't worked.

I have ordered note pad 7 pro and contacted xiaomi customer care multiple times and this is very very poor after spending hours hours and hours they are not picking call, sometime back got call from customer care and said my my amount would be refunded and after this also 20days passed, what happened to my complaint is someone listening in xiaomi???

Last week i got a notification on my phone about xiaomi flash sale from xiaomi-salee. Tk for few minutes and i have purchased a smart led and soundbars of ₹2299 and ₹499 respectively and made the payment through paytm successfully for the same. After few days while contacting with the customer care of xiaomi i came to know that it was a fraudulent website and i am duped of my hard earned money. It's a matter of great concern and i am sure it will affect xiaomi online sales if such fraudulent websites are there. I want to know that if xiaomi has taken any action against these fraudulent websites so far. I hope that xiaomi will surely compensate me in some way.
Your valued customer
Ajay mahajan
(Email-aamahajan. [protected]@gmail.com)

Hello i am pruthviraj maske, i have order xiaomi y3 mobile from online website flilkart. Xiaomi y3 has a very poor quality as well as the mobile is constantly heats up even though i don't use it continue and the charger of that mobile also heats up.
I totally disappointed from this mobile.
The color is also different as shown in the image and it takes a bit more time for restarting.

I have log a complent on 12th september about some line are coming on my tv display. Still not once visit. Also i have taken floow up. But did not get any solution yet

How many days till will take more.

If still not visit or i did not get any solution i'll log a complent agents mi on consumer foram

Complent no : r188709
And woin[protected]

I Purchase a Redmi Note 7S Phone.There is a very big problem on the phone.Whenever you make a video, the camera becomes an error.I visited the "BARASAT INFOTEL" Service Center, Barasat engineer has given me trained that low cost phones will be such a problem and engineer also says that a 48 megapixel camera won't work with the Processor(Qualcomm Snapdragon 660) on the phone.Its manufacturing issue.
My service records no - WXIN[protected].
Engineer change the device camera but problems not solve. After changing the camera, I showed the problem, They forced me to take delivery without solved the device problem.I asked if my problem was not solved so why was I being delivered? They say this manufacturing issue is all Redmi note7s so we can't do anything.
This is the company's manufacturing Issue, why the customer will suffer for this.I want to return the phone and I want to get the money back.

Hi,
I Purchase a Redmi Note 7S Phone.There is a very big problem on the phone.Whenever you make a video, the camera becomes an error.I visited the "BARASAT INFOTEL" Service Center, Barasat engineer has given me trained that low cost phones will be such a problem and engineer also says that a 48 megapixel camera won't work with the Processor(Qualcomm Snapdragon 660) on the phone.Its manufacturing issue.
My service records no - WXIN[protected].
Engineer change the device camera but problems not solve. After changing the camera, I showed the problem, They forced me to take delivery without solved the device problem.I asked if my problem was not solved so why was I being delivered? They say this manufacturing issue is all Redmi note7s so we can't do anything.
This is the company's manufacturing Issue, why the customer will suffer for this.I want to return the phone and I want to get the money back.