Xiaomi India Complaints & Reviews

I had ordered mi band hrx edition black on 2nd october 2019 through mi store app. Due to some reasons i had to cancel the order after sometime. Today is 13th of october but till now i have not received the refund. Everyday i talk to xiaomi chat support and they say wait for few more days. I think 11 days is more than sufficient for refund to be credited. Now i am losing hope on this company xiaomi india. I want to file a complaint regarding this issue.
Order id #[protected]

My self prakash sirwani, i have purchased mi tv 4a pro from mi store, after various day technician came to installation but it's didn't work, so he packed as it is n said tv not working so we do procedure to replace fresh one tv, but still no reply from mi service center as well mi store, when i called technician did misbehavaoured, i want solution

I recently ordered a few products from mi app and paid for it in advance when the product was not delivered to me on the promised date i made a complaint on call to mi india, after two day the order was cancelled (From the delivery partners end and i didn't had a clue about it) and was told refund is being made and will be credited in 8 -10 working days. Now the point being i ordered the products during an offer period and using a time sensitive coupon worth ₹300 (Which i was informed i will get back but again "time sensitive") and won't get the product in same price and today which talking to a senior officer regarding the same problem and asking him to just reissue the product as it had been already paid for and was not cancelled from my end but he seemed uninterested and basically used only few word like "hmm", "ok", "i can understand but cannot do anything" and the best part he cut my call while i was still talking and to be honest i never spoke a word in high tone, i was just talking to him rationally trying to get a solution to my problem. If this works plz help me out with the issue as soon as possible.
My order id being [protected]
I think you can contact me from my order id.

I purchased from flipcart redmi note 7 pro, invoice no fabzqa[protected]
dated 02 10 2019
After I received mobile i found display screen is problem, immediately i call flipcart to repalace the mobile, sttill now no response
my mob [protected]
messege me where i get replacement? or sent warrenty service centre,
I don't have any mobile atpresent, so I need very urgent
Please reply me immediately
thank you

My set was showing line on screen. I went to service centre to ask for repair.
Firstly they were saying your phone is out of warrenty. So you have to pay. After i showed them original bill they checked phone. First they told screen have to change it will take five to seven days. I ask them to do it early. One of the guy there screems and told me that your phone is damaged from one side and now i have to pay for screen and it will not be changed in warranty. I told that i will complain. He again rudely say your complaint cannot hamper me any more.

I bought mi tv 43 model through flip kart and got power on issue immediately after 1year.. For repair i'm struggling like anything.. Mi service center person came, informed both main board and panel.. They replaced main board and i paid the money.. They informed panel is under warranty claim, will be replaced within 4 days and still i'm waiting for more than 9days with continuous follow up.. Mi don't have proper customer care (Voice call)...

I have ordered a phone on 2nd October 2019 from MI India site (Order number [protected]), and it is not delivered after 10 days. It is sent through Delhivery courier service and their customer service number is not reachable. I keep calling Xiaomi customer service number and the response was very disappointed. They called me 2 times, first time when I took the call, the person on the side said hello two times, and said "It is nice to speak to you, have a nice day". It looks like the person wants to make a call for the sake of it or to complete a process formality.

After all these days, I got a call on 11th October from Courier person asking for details to reach my place. I was waiting for him since noon, and he was not traceable after that. I have made multiple calls to him, but he declined to take the call. In the night, I found an update in the tracker saying the I was not reachable for courier agency. I am tired, I can't go through this trial further. Tt would be great if Xiaomi could return my money.

I have raised complaint for my mi led smart 55 tv for non working. Within 1 year we have got this result, since i. Have warranty for 2 year + 2 year extended warranty. I have raised my 1st complaint on 20th sep 2019 engineer was scheduled to come on 21st sep but till the date no one has visited and resloved the complaint.3th i have again raised my complaint, then service engineer has called up and inform me. By swapping they will replace my tv. And told us to wait for 3 days, but now today's date is 10th oct is almost 22 days over but my tv has nt replace. Pl give your feedback

This is my first Redmi product and I bought this earlier this year (my phone is less than 1-year old) after convincing myself that it is indeed a good brand. I have used Apple and Samsung phones in the past and it was a tough decision to move away from them, but considering the product range and features offered by Redmi in recent times (and of course the attractive price tags), I had finally made up my mind to go for a Redmi Note 6 Pro. But I have had a really really bad experience with my phone that now I think "Will there be any satisfied customer of Redmi at all?"

My display started behaving crazy after like a month or so and I was waiting for an opportunity to take my phone to the nearest MI store to see if it can be replaced under the warranty. As luck would have it, my phone fell down and got broken before I could take it in for replacement, and so I had to pay (for what was actually a faulty display) out of my pocket.

The new display also started behaving crazy about a month or so later, but it fixed it itself in a week or so (before I could take it to a store again). After a few months, now it behaves crazy again. I really wonder what kind of design / hardware can this be, that its so unpredictable and unreliable. It is almost as if I am at the mercy of my phone's behavior every month.

It's hard to believe that 2 displays can go wrong within a year, unless they came with "manufacturing defects". I am feeling like I am being pushed to pay for the manufacturer's fault here. On top of this, both times I had very expensive screen-protection guard ON, that also has to be replaced every time the display fails. This is ridiculous. Can somebody explain why these failures in display? Are these known issues with the product??

Hi sir,
I had purchased Redmi note 7 pro on 4 May 2019 from Amazon order id:[protected]. I am facing GPS issues from the last 4 months.

So I had already visited the xiomi service center and told them about the issues. They check it out and told me that it's working fine. But still, I am facing the same problem. After that I again visited the service center the technician said it's working fine may there is a network problem so check it with the network. Then I port my sim to another network and tested it but stile facing the same issues.
After that I complain to Redmi customer care they told me to visit the service center once again and share the job sheet number which is provided by the service center I flow the procedure but the are not able to provide the solution.

please look into this as soon as possible.

My data of exchanged old mobile redmi note 4 not transfer to me & possible open the lock without my consent the things happened at MI stores at Palm beach, Vashi on 08.10.2019, its cyber crime .
Yet I do not get same data also how to behave with client try to give your representative to keep goodwill & brand loyalty else you face issue like Micro max, premier etc.

My service registration no WXIN[protected] dated 9/10/2019. At the time of registration the problem was only system lag. Outlook of the set was good in all respect. To fix the problem service Centre(XMIN1329) have changed the display and sub board. But during the time of handover the set I found that service Centre has broken the back cover at subboard area. I asked them to resolve the issue but they denied and ignored the situation. Actually they have broken the part by casual handling the device. My question is that why I would receive the damage set. As it is not my fault My request is that take a necessary action and do it as it was. Or arrange to change the mobile back cover.

Hi xiaomi..
I m ur heartly fan..
But u must knw this..
I only use global updates of miui...
Recently i got ur last update...
After that... My phone wrks like a ghost..
Seriously...😁
The navigation keys r not working yet...
I only use the full screen mode.. Nowadays..
Today i tried to reboot ma device..
Woow magic happened..."phone get hang"
The touch screen doesnt respond, the keys not wrking...
I wondered...
Aftr some time its automatically rebooted...
😁😁😁😁😁
Idnt knw wat to do?
Can u help meto get out of this?
I am waiting...
Thanku

Am using redmi note 5 pro 6 gb varient...
Phone:[protected]
Kerala.in

Hello,
I am facing issues in my new mi note 7 pro 6gb ram 128 memory.
The software of the phone keeps crashing occasionally
Phone becomes unresponsive of the touch disconnect from the network and restarts
Have register complaint on mi complaints
Before before i have tried formatting the phone 2 to 3 times.
Have visited the service centre once at vashi again reformatted and updated the software
Still the same problem persisted.
After a few days problem was becoming more frequent so visited the service centre once again at kharghar navi mumbai
They have advised me not to update my phone for the next 15 days and use it in the same mi ui
After getting the phone from the service centre next day again the same problem persisted
It is very depressing to have an expensive phone with such a problem like that slow functioning and software crashing disconnecting from the network showing insert sim
Hasbi you cell phone for day today usage lot of data contacts and memories we save in the phone and we rely on the product
I have lost precious data contracts information about off my phone more than a couple of times
And up till now i haven't received any assistance yet in a proper way
This is my sincere request tour my india to help me out with this problem all will be e taking support of law and order.

I have purchased mi trimmer from mi store, instead trimmer not working after a single time used... And mi service center not taking any responsibilies... However 1 year under warranty.. Infact mi service center deny to repair this item...

And advise to other customers... Please if you wana going to be purchase trimmer, it's recommended to order philips brand..

Hi team,

I received a defective piece as sim signal is not coming. I did the sim test according to customer care, in result found that sim test failed. They assured to me that same will replace soon. But till now pick up not done, mobile delivery date is 4th october 2019.
Shall i go for consumer court for harassment me, as i have already paid amount online.

Is there anyone from mi who can resolve the...

I am having more than 10400 mi tokens in my account but i am unable to redeem coupons/f-codes. It gives an error "these tokens cannot be redeemed", when i talked with mi india customer service they said me "due to lot of activity in my account redeemption of coupon/fcode has been disabled", and they also mentioned that it has been permanently diabled for my account and i won't be able to redeem it in future. They also said that they doesn't have the authority to block/unblock accounts and hence asked me to post this question on mi forum so that developers can answer me.

Respected sir,

I adnan mehbbob sham had purchased the redmi note 5 pr from flipkart on 22/10/2018 the phone got dead on 1/10/2019 when contacted your service center the issue of motherboard was found. There was no ready stock available with them it took almost 5 days to get replaced
When i got my phone back the issue of network recognised in few hours.

I again took my phone to service station to look into matter of networking after diagnosing the phone it was found that there was issue with the motherboard replaced. (They told me that it will take 7 working days to get it repaired)

I request you to look into matter as we have to face the mental troma as it result in lost of data has to visit service station repeatedly.
Moreover it creates doubt about the authenticity of product getting replaced as same problem is recognised.
I request you to look into matter promptly.
Waiting for your positive reply.

I have bought mi a2 since the very beginning i start facing charging issue. I gut it checked my phn jn service center as it was in warranty period, they took my phn and completely formatted it all data got lost, then also the charging issue was not solved and u again visited the service center they people denied to repair it in warranty. Said they will charger money to repair the phn even if it os in warranty period else they cant repair it, what kind of # is this, i m not gonna recommend anyone to buy mi phone as they all have one or the other defect, its very disappointing. Why they have opened the service center if they cannot repair the mobile

Hi i bought mia3 on 2nd september 2019, from the very same date i faced multiple issues of display fault, display fluctuation, display blinking, display blank. I submitted my phone to mi store pimpri chinchwad they took my phone for software update for 2 days. I got my phone back used it for 2 days and again the same problem continued to irritate me. I bought this phone thinking its a new launch with good features. But now i wont recommend this phone to anyone ever. Please look into the matter either take my phone for 7 days repair it and give it to me or please return my money back. I am tired and done with this now. Hoping for a quick and positive reply.