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Xiaomi India Complaints & Reviews

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Last updated Feb 16, 2024
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560103

Xiaomi India reviews & complaints page 85

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Address:Near Yehalanka bus station., Bangalore Urban, Karnataka, 560064

Mi service center always claim for very less service time.
But i visited bangalore yehalanka service center just to unlock my mi account and they told it will be done after 3-4 hours. As my house was in quite distance. I plan to wait till that and get the mobile and go back.
From 12 pm to 4 pm i waited there. I asked them at 4:20 pm. They said wait 30-40 min.
I waited again i asked they keep saying the same. Night 7...
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prasanna choudhari
from Mumbai, Maharashtra
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network issue, suddenly network getting blank, while we are on call

Address:SBI GITC, sector 11, cbd belapur, Mumbai City, Maharashtra, 400614

Mobile network issue, suddenly mobile network getting flushed, even though we are on call, then only the option to restart the mobile then network are coming.

While performing multitasking the mobile getting slow and hang sometimes.

Clicking photos at that time device getting hanged.

So many issues are there comparatively if we see the mobile specifications....
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S
shivara
from Mumbai, Maharashtra
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regarding my burn phone

Address:Bhojpur, Bihar, 802301

Dear sir,
Somedays ago when my phone was in my pocket, the phone started heating when i took it out the phone was extremely heated, then i threw it on the ground it started burning and in a few seconds, it was all burned. This could have injured me in a very serious way. This is not expected to happen in such a way for company like xiaomi.
Then after i went to authorised service center, firstly they refuse to accept it,...
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Address:560037

Since i purchased the mi tv on 19th july 2019 (Almost a month) after so many reviews and trust among them. Yesterday all in a sudden it stopped working.

I've raised a complaint. Mi tv - token - r177346 wo:isin[protected]-75f6 - raised on 29.8.19 and booked a slot today at 9 am to 12 which i didn't get any response from any one.

Again i contacted chat support and advised me to wait till 3 pm ist. No response...
+1 photos
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Sachin Razdan
from Gurgaon, Haryana
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mi led tv 4a pro 123.2 cm (49) full hd android tv

Address:Faridabad, Haryana, 121002

Order number:[protected]
Invoice number : sdeg-74853 order
Date: 26.07.2019
Invoice details : hr-sdeg[protected]
Invoice date : 26.07.2019

Have order mi tv on 26th jul’19 (Product model: l49m5-an) from amazon and it got delivered on 27th jul’19 at address. Tv was installed on 28th jul’19 and it was working perfectly fine till 10th aug’19.

While watching tv on...
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My phone (Redmi note 7 pro 6gb ram, 64gb internal memory) after service. It's problems are not at all over. So kindly exchange my mobile phone. And i also emailed before with some video clips but there is no proper reply from your side. So please do exchange my mobile phone. Below i has mentioned the email which i emailed before.
(On (03/08/2019) i bought a note 7 pro (6gb ram, 64gb rom) in chennai, ambathur at rr mobiles.
Unfortunatly...
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bhuvanesh31
from Haridwar, Uttarakhand
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misbehave by personnel and not delivering orders piece

Website:MI.com

I am Bhuvan Sharma of Dehradun. On 26th August i ordered Redmi 7(3GB+32GB) at Rupees 8, 500 but help of MI Exchange(a lovely facility) it cost me Rupees 5, 200. So i entered the IMEI code of my old device Redmi Note 4 and i got a coupon and i ordered the phone. On 29th August the product got out for delivery and at 11:45AM the personnel of Ekart delivery service reached at mine house and i was currently at mine job so mine wife handed him...
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Sourabh Kheruka
from Delhi, Delhi
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redme y3

Address:Badawas, Jaipur, Rajasthan, 303108

The phone bend down form middle (Snap shot enclosed). On saturday 24-aug-19. I went to service center for repair, and they has refuse to repair the same under warranty.

This is not from human mistake that the phone is bend down from middle, this is manufacturing mistake which company should take responsibility.

This is very bad service offered by mi.com by denying that this is not covered under warranty. br...
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sandyrajesh
from Mumbai, Maharashtra
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3rd class services and company

Address:village jhangi mahi shah po tanda ram sahai teh mukerian, Hoshiarpur, Punjab, 144211

Hi all i am totally dissatisfied with the service what mi given me, this is just a 3rd class company with 0 star reviews they are making fool to the customar their excutives even not sure about there products what they are going to sale i purchase a 49 inch led online from mi.com first i got a problem after 6 months only it gives a kind of blue line error on the screen i put complaint for the same as this is within warrenty then someone came...
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R
R Akash Kumar
from Mumbai, Maharashtra
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products selection right not for consumers

I am a member of mi lifestyle
I was expend 12000
But unfortunately. I'm not getting products from store because every time i was going there his not providing mu choice products.
And that is the condition of company
यहा दिखाया कुछ जाता है और दिया कुछ और जता है
बताया जाता है 12000 की खरीदी करो...
+1 photos
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J
Jithun1993
from Muluppilagadu, Kerala
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yellow patches on display

Address:Appasons Mobile Gallery,1St Floor, Suhara Arcade,Axis Bank Building,Aarat Road,Kannur,Kerala,670001, Kannur, Kerala

I'm using Note 5 pro for the past few months and it's started showing yellow patches on display overnight after usage of just 4 months. I visited the service Centre in Kannur of State Kerala and they says I need to keep the phone their for Seven days. How is it possible.?? This is very bad. And my warranty will finish with in two days. What do I do.?? I really appreciate if you help me.. I googled about the issue and there I can see a lot...
+1 photos
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Piyali Sengupta
from Mumbai, Maharashtra
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phone not functioning properly

Address:Somerset Apartments, Midford garden, MG road, Bengaluru -560001, Bangalore, Karnataka

My new phone Mi note pro 7 which I had bought a month ago suddenly went into headphone mode and is not functioning properly without a headphone attachment. I cannot speak on the phone without my headphone attached to it. This phone cost me 18k and is just a month old. This is ridiculous. My older mi phone note 3 also went into headphone mode a month back. When I tried to fix the same, Mi service centre people blatantly told me it would cost...
+1 photos
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snehal_thakare
from Mumbai, Maharashtra
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I am complaining about my new redmi note 7s

Address:400078

I have ordered redmi note 7s before two months.
It was working fine rather good, but in last week it automatically got shut down and it did not started yet. I tried chaging it too but it didnt worked.
Since my phone is in warrenty i went to the mi gallery at dadar (W), mumbai
But there they said there is a promble m with some strip and we have to change it and they are asking me to pay money though it is ot a physical...
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rehmat shaikh
from Mumbai, Maharashtra
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installation of tv

Address:400054

I purchased the tv on sunday an appt was booked for mondat evening between 6-8pm. Today is wed till no 1 has yet responded or called or checked for the installation. What kind of services you provide very unhappy with the services. I will make sure i spread tehse words that your services are sad and not upto the mark on every social media possible site....
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Kartikchaudhary
from Pune, Maharashtra
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hopeless service stolen my money

I ordered red note7s on 13 aug 2019 with an exchange option. The delivery agent rejected to take old device due to a small crack on the corner of the screen. Now it's been 15 days i havent received my refund, i requested them i am ready to pay the remaining amount to deliver the mobile with by taking full payment but mi india not accepted my request. I tried a lot of things i requested mi care about my refund he says it will take 8 to...
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Jitenkumar Pradhan
from Mumbai, Maharashtra
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service related of mobile

Address:Xiaomi technology India Pvt Ltd. 2nd floor Y-5 EP block, Sector V, Bidhan nagar, kolkata, West Bengal, Kolkata, West Bengal, 700091

I'm facing auto brightness issue in no light condition . Actually this issue has started right after a new version of software update & I visited the nearest authorized xiaomi service centre for fixing the issue. But they failed to fix it. And they tried to cheat me by saying rubbish reasons. Actually the problem is the brightness level goes to such a minimum level so that it's very difficult to see or read anything for which I have to adjust...
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Windows Tec
from Mumbai, Maharashtra
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service center agents not working properly

Address:Bhelupur Varanasi city, Uttar pradesh, India, Varanasi, Uttar Pradesh, 221002

Today i went to Baba service center located at bhelupur varanasi uttar pradesh india. I booked my token with token no A016 and then i got msg of my number that its your turn at counter number 2. I went to counter number 2 but the agent did not show any interest. He refused to deal me and asked me to come later. He continued dealing other customers instead of me. And when i asked again he told me to sit down and wait. They were not taking...
+1 photos
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Deepak5161
from Mumbai, Maharashtra
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mobile not repair on the service center

I'm deepak patel ([protected]). I had purchased redmi a2 handset from amazon on 24th february 2019 imei no [protected]. After few months some technical problem created with jio network. After all troubleshooting by mi care this problem was not resolved. After that i had visited mi service center (Jyoti complex near by). But service center executive declared my handset out of warranty for the reason of water damage but this was not the truth...
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M
Męęţ Şhăŕmã
from Kaithal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new phone ordered still not received after 11 days

Address:sharma colony, hospital road, siwan(kaithal)-136033, Kaithal, Haryana, 136027

I was ordered an Mi phone Redmi Y3 in blue color on 16.08.19. The order id is [protected]. I have paid an amount of Rs. 8999/- online at the time of order. But i still didn't receive my order. I was raised an complaint against this (complaint no.-WOIN[protected] on 19.08.19.

I was contact to Mi customer care, chat support & care no. so many times, but still i didn't receive any response. It was really very disappointing...
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Address:Hamirpur, Himachal Pradesh, 177001

Am using poco f1 suddenly headphone jack stop working after using mi headphone with in 25-30 days after that m visited care center [M/S Jhon & Jary, B10, Hamirpur Main Market, Opposite Kapil General Store, Hamirpur, Himachal Pradesh, 177001] thay dont even listening my problem thay say its your fault your headphone jack are loosed worst experience with mi care center nd even mi care helpline no not even working. And my phone is under warranty...
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