Xiaomi India Complaints & Reviews

I ordered a redmi note7 pro (White color) on 9august2019, and today is 19august2019 and they have not even processed my order yet... The phone was supposed to be shipping from 16th and again today is 18th...10days from ordering and 3days from shipping... Their customer care number sucks... All i have to do is chat with their cs representative... They just say pls wait one more day and bla blaaa......

I purchased mi a2 phone last november 2018, and it stopped working in july 2019 as its motherboard got damaged as told by mi services center people they took 1 month to get it repaired and after giving it back it again stopped working.

This is the worst set i have ever purchased and really pissed off with mi phone.

I lost all my phone data. I want a replacement for this set....

On (03/08/2019) i bought a note 7 pro (6gb ram, 64gb rom) in chennai, ambathur at rr mobiles.
Unfortunatly your product has not performed well due to some malfunctioning like hanging, display not working well, i went to your service center but they didn't respond well to me. So, i prefer to exchange that mobile to your esteemed company, this i have used only 10 days. So, please you need to exchange my product....

I brought a xiaomi pocco f1 from flipkart 1 month back which stop working suddenly and when i reach out to xiaomi servicing center they told me water marks present in the phone motherboard and display not working so warranty will not cover. I m 100% sure about no contact with water. So i want replacement or warranty for my phone. Thank you.
Yours valuable customer...

Mi max mobile service given on 22.05.2019. Battery problem raise in service centre. My side battery change willingness. Service centre provide 3 month warranty. Mobile automatically restart on 16.08.2019. Next day service centre reach my complaint raise but service centre warranty not eligible. Battery pin and board pin damaged. Service centre reason battery is physical damaged.

17.08.2019 check the service bill battery number...

Dear sir/madam,
I have ordered mi led tv 4c pro 80 cm (32) via www.mi.com and received the product yesterday @3pm approx. I opened the box to ensure the everything is in place - i bought this for my sister as a gift. While opening the box i noticed the screen is broken, immediately i have sent email with the images and called the customer care to highlight the issue. I have attached the images below.
I called the customer care...

Sofia service center, nalstop, pune, india is running a fraud service. Even if the phone is under warranty they take the phone inside and come back and say the issue is due to water and it is not covered under warranty.in front of me they did it to other 3 people and myself.

They are running a ponzy scheme.

I know very well that there was no water involved as i keep my phone very clean.

He showed...

I raised complain 6 aug.2019 and got a service token no. Someone came and after inspection of led tv said me that screen pannel has to be changed bcoz this is faulty. And i will come within 5 to 6 working days. But still noone came so service is getting delayed. I also called to customer service care no.. On this no someone is doing fake promises regarding service date and countinue delaying with new excuses....

My xiaomi's phone poco f1 was facing a issue of display of restarting the phone again and again. I went to the service centre and showed it to one of the executive he then told me that my phone's volume key needs to be fixed they are damaged and he told me that this is the closing time of the service centre so please come on monday (12/08/2019). Then i went back there on monday then showed my phone to another executive present there, he told...

Hi Everyone,

this is mobile phone model mi note 5 pro
my name is bunty bagdi and my email id [protected]@gamil.com and also my mobile number [protected]
.In my mobile phone display come in yellow spot.
I call to customer care number they give me some idea went to gallery.
then I reach to the gallery on this date 14 august 2019 time around 3.15pm and store location in chakala near weh Andheri e.
br...

Dear team we buy mi redmi note 7 pro mobile from 55 days ago but my mobile was charge two days before as such we contact mi service centre they said some parts not working in the mobile as such they replace the particular parts also said it is caused for manufacturing defects. As such we ask their customer service but they are not responding our query. Kindly help us...

I ordered tv 4a pro ansd they came to install that tv once they areee don with it tv get automaticallly off after few seconds i again call your system engineer he come again and told me that it motherboard is not wroking properly how you guys send product without even checking, i want replacement and now online their is no option for replacement i dont want to repair new tv that is just come not even a single day passed.

Its...

I bought this mob around 5 months back, from the beginning itself, my phone used to get auto off, even while using internet or at the time of calls also.just four days before on 9/8/2019, evening while i was on a call, my phone got switched off and it doesn't got ON anymore, on 10/8/2019, I have taken the mobile to Redmi Service Centre at MP Nagar, Bhopal, MP.They checked and informed the complaint is on "Motherboard' and it will costs around...

This is to inform you that, i am disappointed and frustrated with my recent experience purchasing a mi 4a pro tv from mi website.

On 6 aug 2019, i ordered mi led 4a pro tv and payment done by credit card on date 6 aug 2019. However, it did not arrive within the stated time frame. I got delivery details message then i called delivery boy he said i will deliver tomorrow morning then i called morning he said i will deliver your...

I have stored my important information like messages, gallery photos, recordings on mi cloud 2 days back to format my phone. But now when i want to retrieve my information to store or sync in my phone back.. The app is not providing any option and only asking to purchase more cloud space.. Y it was not informed previously that to restore your data back we need to purchase some plan.. It is a theft of my information by xiomi cloud fraudently...

Hi
Myself is a customer of your products. On 11/10/2018 I purchased a new note 5 pro mobile phone. After using, now a days I am facing some problems about the phone.
1.It's over heating during the charging.
2.The full phone structure is bending day by day.
I contact with my nearest mi servicing centre (Akash Ganga Complex, Manjushree, Haldia, West Bengal.) but their opinion regarding my issue was not satisfactory...

I had purchased mi note 4 a year back.Even in less than 14 months the battery of my mobile start draining quickly.When I visited your service centre at Sagar complex Jamshedpur the receptionist told me that your display also needs to be changed which costs around 4200.I insisted her to change the battery of my mobile without changing the display she refused to do so siting about company policy.I don't feel any problem with the display of...

My poco phone network disconnected frequently and switch off also after they diagnosed my phone they tell me that ur something seal is broken, some employee vikas kumar in noida sector 18 service center and also don’t talk to me properly n not gave proper information i’m from army family and they doing like that its not acceptable. My phone is new and not broken i think they broke by mistake and blame on me...

My new handset model number is mi note 7s 3/32 variant..
Only one week buy handset but this model is very high rating hanging issues and heating issues...
Compare to note 7... Note 7 is better then note 7s...
What is the solution?
Plz kindly solve my problems or replace my handset..
Send me the solution or call me [protected] [protected] my number....

I bought mi model mei7s on 14/10/2018
It is curving now automatically and yesterday screen closed automatically. You all know i have still warranty but when i visited service center, they said rudely that it will cost 4700 to fix.

Fyi it has not fallen off, not cracked, not any physically damaged so how i am being charged to re-pair it. This is ridiculous. So i am posting this issue with your dirty service center details...