Claimed

Xiaomi India Complaints & Reviews

1
Last updated May 7, 2024
Complaints 6125
Resolved
259
Unresolved
5866
Quick Links
Statistics
Share
Contacts

File a complaint to Xiaomi India

Having problems with Xiaomi India?

File a complaint and get it resolved by Xiaomi India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Xiaomi India reviews & complaints page 88

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
theparthouse
from Mumbai, Maharashtra
Report
Copy

your mobile mei7s issue and service center said rudely didn't fix

Address:Sec- 45B Chandigarh, Chandigarh, Chandigarh, 160047

I bought mi model mei7s on 14/10/2018
It is curving now automatically and yesterday screen closed automatically. You all know i have still warranty but when i visited service center, they said rudely that it will cost 4700 to fix.

Fyi it has not fallen off, not cracked, not any physically damaged so how i am being charged to re-pair it. This is ridiculous. So i am posting this issue with your dirty service center details...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Neo1695
from Bengaluru, Karnataka
Report
Copy

k 20 pro

Address:Flat no. 12, 4th floor, 20/1, BTM 2nd Stage, 560076

I order this phone on aug 5. There was an offer that if i make the payment through icici credit card i will get 1000 rupee off.
When i ordered it for first time, due to gateway error i couldn't place the order... So i place the order again.. This time order was successfully placed. But i didn't get the 1000 rupee off which i suppose to get.
I raise a complaint regarding this so i got the mail from mi that you'll surely get cashback...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tanya Muralidharan
from Gurgaon, Haryana
Report
Copy

redmi note 7 pro: display problem within a month.

It hasn't even been a month and there is a problem with the display of the phone, half of the screen gives black tint. The display is in the bad condition and the phone has no physical damages, not even major scratches as it is not even a month old.

I went to the mi service centre and they said that this problem is not included in the warranty and that the screen must have been pressed with force and they said nothing could...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Neelnrs
from Mumbai, Maharashtra
Report
Copy

fault of the system with its own application

There are software related issues in the device which restricts the user to open any application. Security has stopped or maa has been stopped. Messages are displayed. The phone completely freezes and gets heated. Also the rear camera lens of the redmi note 6 pro bulges put. Owing to which there are frequent lens breaking issues. Even after lens replacement from the xiaomi authorised service centre, there is dust particles entering into camera...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanket Phadtare
from Mumbai, Maharashtra
Report
Copy

display

Address:2/1 BRAMCHANDRA NAGAR JYOTI PARK E FLAT NO 11 DHANKAWADI, Pune, Maharashtra, 411043

I have purchased redmi note 7 pro online on 3 months before.
Suddenly yesterday screen of my handset started flashing. And gets off completely (Though it flashes sometimes in between when i press lock button or taps the screen).
I showed my handset to service centre as it is in warranty, they informed me that you need to change the display because it has damaged. They told me moisture is the reason for the damage.
Display...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Piwoka S Ayemi
from Gurgaon, Haryana
Report
Copy

pathetic service care

Address:Kaushala Mandir, New delhi, Near Tata Indicash ATM, New Delhi, Delhi, 110070

I bought Poco F1 last month. It was only 2 weeks old and suddenly phone got heated and switched off while charging. I went to service centre in D-3 2nd floor, Mata Mandir road, Chattarpur, New Delhi. They told me it was motherboard issue and ask me to come back in 3 days. I called up after 5 days as I did not get time to visit on said date. They told me due to rain parts have not arrive, I called again next day and have me same ### story....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Namita Roy
from Kolkata, West Bengal
Report
Copy

warranty service not provide

Address:Rabindra nagar uper bagdogra, Darjeeling, West Bengal, 734014

I bought a handset just two months ago. Today morning when i set it on charge for 2hours, i found that it's not working as it turned off. And also it bent literally. To find solutions, i went to mi service center near sevoke road. They told me that the charges to repair the handset is approximately 11385/-. As per my concern i know that a handset which is in warranty when damaged or other issues happened, it is companies duity to provide...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
upendra Bestha
from Delhi, Delhi
Report
Copy

battery draining fast

My battery getting discharged in only 2-4 hrs
New phone bought below one month
I have already changed the newbattery in mi store but no change it is not even getting 8 hours it is a new phone bought from flipkart i am feeling very worst with this change my phone or repair it otherwise i get my full refund i can complaint in consumer forum if you're not...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sushant chariya
from New Delhi, Delhi
Report
Copy

display not working and not change in service center

Address:New Delhi, Delhi, 110042

Dear xiaomi,
I faced a lot of problems due to your mobile phone and your service.
My handset isxiaomi redmi 6 pro. My handset is in warranty. I visited service centre 5-6 times for problem of half display not working. But i did not get any solution…this is very frustrating.. And worst service…the basic and main feature of any mobile is calling…and email if that feature is not working properly…then what is the use of...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
सौरभ सिंह यादव विरासत
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone problem (note 7 pro)

Address:Prayagraj (allahapur neta chauraha), Allahabad, Uttar Pradesh, 211006

Sir. I bought redmi note 7 pro[protected]
Sir my phone is not properly work especially network. My phone's network automatically lost. Then after some time (10 to 20min) my phone is automatic restart then my phone is doing properly work. After sometime this condition again my phone (1 day 2 or 4 times)
Sir i record this problem in other device.
And my phone already has repaired in mi center (Prayagraj). Sir plz kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit Gunwant
from Bulandshahr, Uttar Pradesh
Report
Copy

replacement of product delayed

Address:75 B Shakti Vihar, Deoria, Uttar Pradesh, 263153

I ordered an mi neckb and bluetooth earphones using mi app on[protected] and received my product on[protected]. There was some problem in my received product so i submitted it to the service centre of mi located at rudrapur uttarakhand 263153 and applied for replacement. It's been 10 days since and i haven't received any replacement yet. Further the customer service representatives are of no help either they just say it is out of stock however...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sujitjha81
Report
Copy

redmi note7

Address:New Delhi, Delhi, 110059

I purchased redmo note7 on 26th of may, and after couple of weeks i noticed battery backup of phone is not lasting even for 10 hours. I visited nearest mi service center thrice since july 13, on my first visit they said the issue is with software, and they updated the software, issue still persist then i again visited service center, this time they said we have changed fpc card, even after that battery backup didn't improve, on my third visit...
+8 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dineshjain5
Report
Copy

refund

I ordered a handset redmi note 7pro of r's 13999 which was prepaid on 12 july 2019 but my ordered was cancelled as delivery guy rejected my exchange on 15 july 2019. I have made number of complaints to mi support team regarding my refund they keep on saying it will be coming to my account soon but till 4th aug 2019 i have not received my amount by mi. The support team tell me always that your refund has been raised early but i not yet get...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Hamirpur, Hamirpur, Himachal Pradesh, 177001

Am using poco f1 suddenly headphone jack stop working after using mi headphone with in 25-30 days after that m visited care center thay dont even listening my problem thay say its your fault your headphone jack are loosed worst experience with mi care center nd even mi care helpline no not even working. And my phone is under warranty time of buy is jan 7 2019 and thay are asking for money for repair...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
P.S. Entertainer full-on .
from Sikandarpur, Uttar Pradesh
Report
Copy

regarding pie update on redmi y2 devices

No action is being taken about pie update on y2 devices and mi community workers are also not giving satisfactory answer.
They aren't working as they should be. It's been 4 month since we have been told about update yet no response... Hence take quick action on this and kick out those moderator and device team members soon.. It's a request from 17k person who are using the product and been asking same... Reply fast...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
thakurmayank87
from Kangra, Himachal Pradesh
Report
Copy

an authorised dealer is selling xiaomi products more than its pricing.

Address:Chamba, Himachal Pradesh, 176310

Hello i live in a town called chamba (H. P) and there is an authorised xiaomi dealer named kamla radio. Today i went there to purchase mitv 4a pro 43"which is priced 21999 everywhere in any xiaomi store and on website and the owner told me i can give you this tv @ 22500 & when i told him about the real price he told me that 'yaha to itna hi milega' i told him that its priced at 21999 and he again told me" wahin se mangwa lo fir hamara ye...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Iamsid8090
from Mumbai, Maharashtra
Report
Copy

redmi note 7 pro screen disappears

Address:Noida, Gautam Buddh Nagar, Uttar Pradesh, 201304
Website:Mi.com

I have bought mi note7 pro recently almost 5 months back.Camera lags on daily basis. Now for 3rd time, screen of phone disappears for more than 2 hours. I want replacement of my phone. Creating issues too much. I had bought it for 14 thousands and is not worth the money. I capture photos that are not even clear and consume 15 MB space per photo. Disappointed😟 by Note 7 pro and its few disgusting features....
+1 photos
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
Pravat Lenka
from Mumbai, Maharashtra
Report
Copy

manufacturing defects of redmi note-5 mobile phone

Address:Baranga, Cuttack, Odisha, 754005

Sir,
I had purchased redmi5-in-2gb+16gb-black bearing serial no.17614 /80095882, imei (Meid) no-[protected] & [protected] 9773 on 02.10.2018 with payment of rs.8000/- bearing bill no.642, from your authorized dealer manoj electronics, gstin-21ayops8312h1z9, at-dadhapatna, p. O./p. S.-barang, dist.-cuttack (Odisha), india, pin-754005, ph. [protected], with warranty card.in the warranty card it has been clearly mentioned that the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nilangbhatt
from Mumbai, Maharashtra
Report
Copy

improper installation of led

Address:A-10, INDRAPRASTH APARTMENT, .JUDGES BUNGLAW BODAKDEV AHMEDABAD, CITY BODAKDEV AHMEDABAD AHMADABAD, Ahmedabad, Gujarat, 380054

I have purchased mi smart led from telemore solutions pvt. Ltd - ahmedabad on 30.07.2019, invoice no. S1/isc/1818. Today, from mi service center mr. Noshin or moshin (Mob. No. [protected]) came for the installation and opened the led box and installed led but without winding up the packing material which was fall on the floor here and there, he left by keeping all the things as it is. The person was totally unprofessional and unskilled like...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sauputt
from Mumbai, Maharashtra
Report
Copy

note 7 pro. complaint display screen black 2 time within a month

Address:Village Gulabgarh & P.O. Karera Khurd, 135001

I am arun kumar. I was purchase xiaomi note 7 pro. Recently before 1 month ago in june. After 13 days my phone was display screen black suddenly. And i want mi care for service. And this problem short out and again after 17 days this problem happen same problem within 1 month. And now this phone in mi care last 4 days. Those employees told me all international part change. I am so disappointed new phone...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy