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Xiaomi India Complaints & Reviews

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Last updated May 7, 2024
Complaints 6125
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Xiaomi India reviews & complaints page 89

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K
Kalpesnehadhyan
from Mumbai, Maharashtra
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tv not working

Address:Kheda, Gujarat, 387001

Tv is not working. I've purchased it only 4 days ago. It can't load android system. System demands for factory data reset. I tried it but failed. I can not believe it because i've just bought it. Please contact me as possible as earlier. I have alsocalled customer care but not responding. Really disappointed.
Product name: mi led tv 4a pro 108 cm lm (43)
Model no.: 21829/[protected]...
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N
nareshchilukoti
from Hyderabad, Telangana
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mobile

Address:500081
Website:www.miindia.com

I have purchased my mobile mi a2 which is getting repeated issues and visited mi service center madhapur in hyderabad for 5 times spending time for hours and still they are denying for the resolution and not even replacing the mobile still in warranty. They are simply stating that we are here just to remove screws and fit again. The solution provided by them is to replace motherboard but they forgot that the same solution was given when i...
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Address:Purbaputiary, Kolkata, West Bengal, 700093

Dear team,
My phone is hanging like anything even touch is also not working

Given to service center for checking and they have done the software and returned with broken back cover and issue also not resolved

Model number : redmi7 comment blue -2/32

I have bought this from amazon on 10th jun19

This is the 3rd time i am visiting this service centre and no solution till...
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K
Kayalg
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding screen replacement of mi max 2

Address:Bangalore, Karnataka, 569916

I had been to mi service center thinking my screen cracked... I requested them to check... They confirmed n asked me to pay 5420.92 on march 2018.
Last week my screen cracked again i went to a local shop n found only the screen guard cracked.
So i rechecked my old replacement it has screen intact n screen guard cracked for which i was charged 5420 last year
I have the bill n old panel... I need refund...
+2 photos
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S
Sush1234567
from Bengaluru, Karnataka
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mia2

I have purchased a xiomi mia2 phone on 29th july in amazon, such a worst phone with absolutely no inbuilt features working. Notifications are shown on lock screen when i have given hide sensitive content, led is not blinking for notifications, apps are not showing badges for notifications, sim 2 is not detecting any sms or otps, screen is rotating by itself when auto rotate is off, such an annoying experience with android one. Amazon isn't...
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R
Rai Akki Buddy
from Delhi, Delhi
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note 5

Address:959; outside bada gaon gate sundram colony, Jhansi, Uttar Pradesh, 284002

Mother board destroyed second tine in last 16 month and need to get it replace. Fully unsatisfied with the device. Its is a icu problem with is not repair able. I trust this brand alot and its my 3 rd hand set but now i am going to purcase it again advice other also to not purcase it. None other brands phone device mother board didnt give this time of problem. It is very expensive issue or problem. If the main board will get destroy like...
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S
samsatvik
from New Delhi, Delhi
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online order fraud

Really disgusting company and services. Will never recommend anyone to buy anything from this company. It’s a hub of fake commitments and false promises. They are just after looting money from their customers and making a fool out of them. Despite of my multiple calls and complaints, nothing has been done so far on the refund of my prepaid order which was done on 03rd july. Everytime i call customer care, they say wait for 24 hours and...
+1 photos
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P
Prateek@1999
from Delhi, Delhi
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refund not receive

Address:Shri Shyam Electronic,Pachri para, Indra Market, Station Road, 491001

Sir i ordered a handset redmi note 7s of r's 12999 which was prepaid on 23 may 2019 but i rejected while delivery and my amount not yet refunded by mi the support team tell me always that your refund has been raised early but i not yet get my refund back i always get the same answer from mi team and bank is telling they can't help about the future money which will come i can tell you the amount which is in your account and they don't know...
+2 photos
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C
cajayantjoshi
from Gurgaon, Haryana
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redmi note 7 pro and case cover

Address:New Delhi, Delhi, 110092

Dear sir,

I have ordered one redmi note 7 pro and one case cover online from "mi.com". I have offered my old mobile phone against this order for which company has given me credit for rs.4400. I have paid net of rs. 12, 948. While delivering product on 7th july 2019, the delivery person didn't take my phone under exchange and taken back the new phone with him. He told me that once phone reached the warehouse you will get the...
+4 photos
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S
SubhojitB
from Bengaluru, Karnataka
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unacceptable service at mi indiranagar service center

Address:Indiranagar, 560008

I brought new Xiaomi redmi note7 pro approx 3 months back. Within some days i started facing issues with the speaker. The call voice from my end wasn't audible.
I took the mobile several times to indiranagar service center but everytime they made some excuse and have not even attempted fixing it. I have visited the centre 5times till now for the same issue without any result.
And the whole reason is that the product is within...
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D
deepan rao
from Delhi, Delhi
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purchase refund

Address:Opp. Paati Veedu Restaurant, New #6, Old #38, Bhagirathi Ammal St, T. Nagar, Chennai, Tamil Nadu 600017, Chennai, Tamil Nadu, 600017

On 17/7/2019 i have ordered the trimmer and mi pen in mi.com but unfortunately the order has been cancelled, For those material i paid through online (Debit Card). In order status also it shows as purchase refunded but i didn't receive the money. so i contacted support person, they said you will receive the money in 8 to 10 days but still now i didn't receive the money. so today again i contacted support person asked them to raise the escalation....
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M
mitul lathiya
from Ahmedabad, Gujarat
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phone charging problem

Address:Surat, Gujarat, 395006

Dear team
I using mi note 5 pro from last one year not face any issue but
Last 2 month issue problem about phone charging. This product made
Only for one year?. My warranty complete just last month and i face
Issue how i trust on this brand. And some time need to reboot phone for network.

Pls solve my problem and reply.

Regards.
Mitul lathiya
[protected]...
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F
Farazrehman
from Aligarh, Uttar Pradesh
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redmi note 7 pro battery issue

Address:Ashiyaana building firdaus nagar A qila road aligarh, Aligarh, Uttar Pradesh, 202001
Website:Xiaomi service.in

I have purchased mi note 7 pro on 26 july 2019 but i have seen draining battery too fast like it takes 2 to 3 percent battery with in a minute nd sometimes times camera also lagging plz replace it as soon as possible i have a bad experience with it it's my humble request plz replace it i was a xiaomi fan but after buy i just say worst product i have ever seen battery drain too much fast it not last longer about 12 hrs after full charge...
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K
Kittu bajaj
from Mumbai, Maharashtra
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mi earphones coupon

I redeemed my coins yesterday and i still didn't receive my coupon for mi earphones. Please send the coupon code as soon as possible. I havent received any coupon yet. So go through my complaint and send it.... I still didn't received my coupon code.... I redeemed my coins two days ago... But the coupon isn't credited in my mi account... When will i get the coupon code......
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R
Rodda
from Delhi, Delhi
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mi note 7 pro back camera

Address:Mumbai City, Maharashtra

Back camera is not available at any mi service centre, and they asked me to keep my mobile with them for atleast 7-10 days if i want the camera replaced which i can't do because i am working and i have single mobile. This was the defect from their side and now i am facing difficulty to visit and contact them again and again. Please provide me with the solution....
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C
csjony12
from Delhi, Delhi
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fingerprint scanner

Address:Ghaziabad, Uttar Pradesh, 201013

Hi,

I have bought a redmi note 7 pro on 10/07/2019, in the said phone under lock screen and password, the option of fingerprint scanner is not available and i am not able to find that option.

On 21 july 2019, i have talked with your customer representative in mi store in chat support section. They have told me to wait for 24 hours and the representative will contact me with 24 hours as they said to me vide complaint...
+6 photos
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N
Nekathuria
from Noida, Uttar Pradesh
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problem with display, network and computer connectivity.

Address:Firozabad, Uttar Pradesh, 283203

Dear sir,
I have been facing serious issues with mobile note pro 6. The screen is getting damaged for color, it has happened two times. The service centre blame for its use though i am having executive use of it. Second the mobile often gives hanging and network problem and disappearing of bottom buttons. It does not connect to the the mi pc suit and even for this mobile battery is not very good.
Kindly arrange to solve the...
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D
Dhanunjay Yadav
from Hyderabad, Telangana
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worst service & irresponsible employees

Address:Radiant E Service, 103 A first floor, Meridian plaza, beside Lal bangalow, Ameerpet, 500016

4 days back i have given my mobile to ameerpet (Hyderabad) service center due to mic problem. For just replacing a new mic they have taken one day time. Again within 3 days i got the same issue. They didn't fixed new mic, just repaired the old mic & said that "sir we fixed a new mic" now (Today) i went to your service center for repairing, they are telling that "oh sorry sir we don't have product availability, contact us again after 7 days,...
+1 photos
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S
sanyam pandya
from Mumbai, Maharashtra
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mi service centre ashok nagar

Address:Life line ke picche, Ashoknagar, Madhya Pradesh, 473331

Before giving to my mobile to service centre mobile speaker working well but. After the service centre give back my mobile my speaker was totally broken and not working and service centre incharge told me that your mobile speaker only be repaired after some time and they not repair or change it... Help me...
473331
Nikunj jain is incharge of mi service centre...
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R
Ritnesh Ritnesh
from Dehra Dun, Uttarakhand
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mi note 5 3gb ram

Address:211016

Recently i went to the service centre of xiaomi mi located at civil lines, allahabad. I went there for replacing the display of my mobile. Very happy to got it replaced within few hours but i am very disappointed to see that the display got bulged outside the folder from both sides as if it was not fixed properly. Kindly support me to fix this issue asap...
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