Xiaomi India Complaints & Reviews

I bought Poco F1 last month. It was only 2 weeks old and suddenly phone got heated and switched off while charging. I went to service centre in D-3 2nd floor, Mata Mandir road, Chattarpur, New Delhi. They told me it was motherboard issue and ask me to come back in 3 days. I called up after 5 days as I did not get time to visit on said date. They told me due to rain parts have not arrive, I called again next day and have me same ### story. I was really mad at this point and visited the store directly and again, gave me another ### story and asked me to come back next day. This is really really disgusting and the most pathetic service care from XIAOMI. I'm wasting time and money for no reason. Not a single fault of mine. WORST SERVICE CARE by mobile company.

I bought a handset just two months ago. Today morning when i set it on charge for 2hours, i found that it's not working as it turned off. And also it bent literally. To find solutions, i went to mi service center near sevoke road. They told me that the charges to repair the handset is approximately 11385/-. As per my concern i know that a handset which is in warranty when damaged or other issues happened, it is companies duity to provide free service to customers. So, why should i pay for this???
My job no - wxin[protected]
Purchese date - 12.05.2019
Model - redmi note 7 pro 4 gb 64 gb

My battery getting discharged in only 2-4 hrs
New phone bought below one month
I have already changed the newbattery in mi store but no change it is not even getting 8 hours it is a new phone bought from flipkart i am feeling very worst with this change my phone or repair it otherwise i get my full refund i can complaint in consumer forum if you're not

Dear xiaomi,
I faced a lot of problems due to your mobile phone and your service.
My handset isxiaomi redmi 6 pro. My handset is in warranty. I visited service centre 5-6 times for problem of half display not working. But i did not get any solution…this is very frustrating.. And worst service…the basic and main feature of any mobile is calling…and email if that feature is not working properly…then what is the use of your phone???
When today i am going there that he said we sent reports to xiome company and they said display is not in any services centre…means again you wasted my time…my mobile is in warranty else give a replacement for my mobile…. You just cannot solve such a small problem???
Don't try to make me fool. We are given you full money. Or give me a replacement for my mobile…. Really worst service from readme and worst product.. I cant trust now…
Else i m filling a complaint in, jago grahak jagao, consumer court and consumer foram.

Sir. I bought redmi note 7 pro[protected]
Sir my phone is not properly work especially network. My phone's network automatically lost. Then after some time (10 to 20min) my phone is automatic restart then my phone is doing properly work. After sometime this condition again my phone (1 day 2 or 4 times)
Sir i record this problem in other device.
And my phone already has repaired in mi center (Prayagraj). Sir plz kindly request replace my phone. Sir i face lots of problem sir.
Imei -[protected]
Model - note 7 pro (4gb+64gb)
Name-pushpendra singh
Handsets/xi4wxfa/mi
Hsn: 85171290

I ordered an mi neckb and bluetooth earphones using mi app on[protected] and received my product on[protected]. There was some problem in my received product so i submitted it to the service centre of mi located at rudrapur uttarakhand 263153 and applied for replacement. It's been 10 days since and i haven't received any replacement yet. Further the customer service representatives are of no help either they just say it is out of stock however they are selling it on site. This is just simple harassment by this brand.
Order id - [protected]

I purchased redmo note7 on 26th of may, and after couple of weeks i noticed battery backup of phone is not lasting even for 10 hours. I visited nearest mi service center thrice since july 13, on my first visit they said the issue is with software, and they updated the software, issue still persist then i again visited service center, this time they said we have changed fpc card, even after that battery backup didn't improve, on my third visit on 27th of july, they took my phone and kept it on monitoring for 4 days, and returned my phone saying there is no issue detected, hence we can't do much. But i am still facing the issue full charge mobile is lasting for 6-8 hours only.

I ordered a handset redmi note 7pro of r's 13999 which was prepaid on 12 july 2019 but my ordered was cancelled as delivery guy rejected my exchange on 15 july 2019. I have made number of complaints to mi support team regarding my refund they keep on saying it will be coming to my account soon but till 4th aug 2019 i have not received my amount by mi. The support team tell me always that your refund has been raised early but i not yet get my refund back i always get the same answer from mi team.
Mi compliant id woin[protected],
Mi refund no. [protected]

Am using poco f1 suddenly headphone jack stop working after using mi headphone with in 25-30 days after that m visited care center thay dont even listening my problem thay say its your fault your headphone jack are loosed worst experience with mi care center nd even mi care helpline no not even working. And my phone is under warranty time of buy is jan 7 2019 and thay are asking for money for repair

No action is being taken about pie update on y2 devices and mi community workers are also not giving satisfactory answer.
They aren't working as they should be. It's been 4 month since we have been told about update yet no response... Hence take quick action on this and kick out those moderator and device team members soon.. It's a request from 17k person who are using the product and been asking same... Reply fast

Hello i live in a town called chamba (H. P) and there is an authorised xiaomi dealer named kamla radio. Today i went there to purchase mitv 4a pro 43"which is priced 21999 everywhere in any xiaomi store and on website and the owner told me i can give you this tv @ 22500 & when i told him about the real price he told me that 'yaha to itna hi milega' i told him that its priced at 21999 and he again told me" wahin se mangwa lo fir hamara ye price nahi hota calculate" the attitude of the owner was very bad. I will not go to this store again and will not purchase a single product from that person and tell people about his behaviour attitude and selling products at higher prices and will not recommend this store to anyone. Pathetic experience.

I have bought mi note7 pro recently almost 5 months back.Camera lags on daily basis. Now for 3rd time, screen of phone disappears for more than 2 hours. I want replacement of my phone. Creating issues too much. I had bought it for 14 thousands and is not worth the money. I capture photos that are not even clear and consume 15 MB space per photo. Disappointed😟 by Note 7 pro and its few disgusting features.

Sir,
I had purchased redmi5-in-2gb+16gb-black bearing serial no.17614 /80095882, imei (Meid) no-[protected] & [protected] 9773 on 02.10.2018 with payment of rs.8000/- bearing bill no.642, from your authorized dealer manoj electronics, gstin-21ayops8312h1z9, at-dadhapatna, p. O./p. S.-barang, dist.-cuttack (Odisha), india, pin-754005, ph. [protected], with warranty card.in the warranty card it has been clearly mentioned that the warranty of hardware product is 1 year.
Just after 6 months of the purchase, my client faced the flickering screen problems of the display. When i contacted your authorized service center at sai solution, 1st floor, room no.129/130, big bazar, cuttack (Odisha) -753001, ph.[protected] on 11.04.2019, he without making any free service as per the warranty card, had illegally charge rs.2771/- replacing the front display, though said defects covered under the warranty.
Again in july 2019, i faced no network signal problem of the handset. On contact with the self same service center on 18.07.2018, he again also refused to make any repair/replacement of the defective parts of the handset, rather told for paid service which will costs rs.3892/-. As i unable to pay the said money, they refunded the handset refusing any repair.
The warranty card clearly prove that both the faults are manufacturing defects of the handset, is covered under the warranty but illegally your company did not providing the free service to the genuine customers like me.
So i request to you either you be pleased to make my mobile free service or can replace it with new one.

I have purchased mi smart led from telemore solutions pvt. Ltd - ahmedabad on 30.07.2019, invoice no. S1/isc/1818. Today, from mi service center mr. Noshin or moshin (Mob. No. [protected]) came for the installation and opened the led box and installed led but without winding up the packing material which was fall on the floor here and there, he left by keeping all the things as it is. The person was totally unprofessional and unskilled like 3 grade road side technician. I have never seen this type of installation in which at list person can not winding up packing material of a product which he has installed. On the call from[protected] for the feedback of installation, i have explained all this to mi's lady executive. I have taken photographs of the poor installation and uploading on social media with a request to all that don't call mi technician for installation.

I am arun kumar. I was purchase xiaomi note 7 pro. Recently before 1 month ago in june. After 13 days my phone was display screen black suddenly. And i want mi care for service. And this problem short out and again after 17 days this problem happen same problem within 1 month. And now this phone in mi care last 4 days. Those employees told me all international part change. I am so disappointed new phone

Tv is not working. I've purchased it only 4 days ago. It can't load android system. System demands for factory data reset. I tried it but failed. I can not believe it because i've just bought it. Please contact me as possible as earlier. I have alsocalled customer care but not responding. Really disappointed.
Product name: mi led tv 4a pro 108 cm lm (43)
Model no.: 21829/[protected]

I have purchased my mobile mi a2 which is getting repeated issues and visited mi service center madhapur in hyderabad for 5 times spending time for hours and still they are denying for the resolution and not even replacing the mobile still in warranty. They are simply stating that we are here just to remove screws and fit again. The solution provided by them is to replace motherboard but they forgot that the same solution was given when i visited earlier and implemented.

Dear team,
My phone is hanging like anything even touch is also not working

Given to service center for checking and they have done the software and returned with broken back cover and issue also not resolved

Model number : redmi7 comment blue -2/32

I have bought this from amazon on 10th jun19

This is the 3rd time i am visiting this service centre and no solution till now

Call me @[protected]

I had been to mi service center thinking my screen cracked... I requested them to check... They confirmed n asked me to pay 5420.92 on march 2018.
Last week my screen cracked again i went to a local shop n found only the screen guard cracked.
So i rechecked my old replacement it has screen intact n screen guard cracked for which i was charged 5420 last year
I have the bill n old panel... I need refund

I have purchased a xiomi mia2 phone on 29th july in amazon, such a worst phone with absolutely no inbuilt features working. Notifications are shown on lock screen when i have given hide sensitive content, led is not blinking for notifications, apps are not showing badges for notifications, sim 2 is not detecting any sms or otps, screen is rotating by itself when auto rotate is off, such an annoying experience with android one. Amazon isn't considering an exchange, i will sue both amazon and xiomi for producing an android one phone whose inbuilt features also doesn't work.